WhatsApp-Chatbot für Restaurant-Informationen (Reservierungen, Speisekarte, Öffnungszeiten)

Fortgeschritten

Dies ist ein Support Chatbot, AI Chatbot-Bereich Automatisierungsworkflow mit 9 Nodes. Hauptsächlich werden If, Wait, Postgres, WhatsApp, Agent und andere Nodes verwendet. Automatisierung des Restaurantkundenservice mit WhatsApp und Llama AI-Chatbot

Voraussetzungen
  • PostgreSQL-Datenbankverbindungsdaten
Workflow-Vorschau
Visualisierung der Node-Verbindungen, mit Zoom und Pan
Workflow exportieren
Kopieren Sie die folgende JSON-Konfiguration und importieren Sie sie in n8n
{
  "id": "OQuVjQzqswmDM86W",
  "meta": {
    "instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281",
    "templateCredsSetupCompleted": true
  },
  "name": "WhatsApp Chatbot – Restaurant Info Assistant (Bookings, Menu, Timing)",
  "tags": [],
  "nodes": [
    {
      "id": "2990c149-51a8-4fa8-a9a6-2fe4c4e42b72",
      "name": "Notizzettel",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -220,
        -620
      ],
      "parameters": {
        "width": 1000,
        "content": "## This workflow powers a WhatsApp chatbot that answers customer questions about restaurant timing, menu, booking, services, and offers.\n\n## It uses a chat model (LLM) to understand queries and respond clearly via WhatsApp.\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "32a367b4-c14d-47f8-9ba1-483772e30564",
      "name": "Antwort an Kunden senden",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        636,
        -140
      ],
      "webhookId": "a607994c-4e44-4d84-8d8c-725cd4cd903e",
      "parameters": {
        "textBody": "={{ $json.output }}",
        "operation": "send",
        "phoneNumberId": "550325331503475",
        "additionalFields": {},
        "recipientPhoneNumber": "={{ $('Receive WhatsApp Message').item.json.contacts[0].wa_id }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "b0PxTDPdWzznWnfG",
          "name": "WhatsApp-test "
        }
      },
      "typeVersion": 1
    },
    {
      "id": "44c64110-9c14-411b-9e12-9843510696d2",
      "name": "Auf Antwort warten",
      "type": "n8n-nodes-base.wait",
      "position": [
        196,
        -240
      ],
      "webhookId": "d9c5d69c-2dfa-4b9f-89f5-76f25d0dd241",
      "parameters": {},
      "typeVersion": 1.1
    },
    {
      "id": "3021f85b-00af-417b-8022-dc5f717e4ab7",
      "name": "Receive WhatsApp Message",
      "type": "n8n-nodes-base.whatsAppTrigger",
      "position": [
        -400,
        -240
      ],
      "webhookId": "62614db0-4088-41be-a329-fc9ca989ca81",
      "parameters": {
        "options": {},
        "updates": [
          "messages"
        ]
      },
      "credentials": {
        "whatsAppTriggerApi": {
          "id": "jt1wbDtaEmlHpPFc",
          "name": "WhatsApp -test"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "34cf3695-d559-43ab-b720-e419c1094aee",
      "name": "Kundenanfrage extrahieren",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -180,
        -240
      ],
      "parameters": {
        "text": "={{ $json.messages[0].text.body }}",
        "options": {
          "systemMessage": "=**You are a helpful and friendly WhatsApp chatbot for a restaurant.**\nWhen a customer sends a message, greet them politely and provide clear, short replies to their questions about:\n\n* Restaurant timings (opening/closing hours)\n* Table booking or reservation availability\n* Menu items (food types, popular dishes, specials)\n* Restaurant location or directions\n* Services offered (dine-in, takeaway, delivery)\n* Pricing and current offers\n* Confirming or cancelling a reservation\n\nIf the customer asks something unrelated to the restaurant, reply:\n🟢 *“I’m here to help with restaurant-related questions. Would you like to know our timings, menu, or book a table?”*\n\nIf a message is unclear or incomplete, respond with:\n🟢 *“Could you please clarify your question so I can assist you better?”*\n\nAlways keep the conversation short, polite, and informative.\n\n"
        },
        "promptType": "define"
      },
      "typeVersion": 1.9
    },
    {
      "id": "92c21a3b-01ad-4ec7-97e2-e5816f23ff81",
      "name": "Antwort mit KI generieren",
      "type": "@n8n/n8n-nodes-langchain.lmChatOllama",
      "position": [
        -92,
        -20
      ],
      "parameters": {
        "model": "llama3.2-16000:latest",
        "options": {}
      },
      "credentials": {
        "ollamaApi": {
          "id": "h9CEBFmYALm3FvZf",
          "name": "Ollama account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "dd5381b8-337a-4b60-857c-4c84b682edd6",
      "name": "Prüfen, ob Tischreservierung benötigt wird",
      "type": "n8n-nodes-base.if",
      "position": [
        416,
        -240
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "0282b709-8b08-4831-ab40-5725db7d6034",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "Booking",
              "rightValue": "add_your_value_here"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "6fd96474-c7b2-444c-9f9e-960f6897a76d",
      "name": "Neue Tischreservierung erstellen",
      "type": "n8n-nodes-base.postgres",
      "position": [
        636,
        -340
      ],
      "parameters": {
        "table": {
          "__rl": true,
          "mode": "name",
          "value": "id"
        },
        "schema": {
          "__rl": true,
          "mode": "list",
          "value": "public"
        },
        "columns": {
          "value": {},
          "schema": [],
          "mappingMode": "autoMapInputData",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {}
      },
      "credentials": {
        "postgres": {
          "id": "4Y4qEFGqF2krfRHZ",
          "name": "Postgres-test"
        }
      },
      "typeVersion": 2.6
    },
    {
      "id": "f5a58ce9-c39e-40bf-989a-328e8e1a67b3",
      "name": "Reservierungsbestätigung an Kunden senden",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        856,
        -340
      ],
      "webhookId": "a607994c-4e44-4d84-8d8c-725cd4cd903e",
      "parameters": {
        "textBody": "={{ $json.output }}",
        "operation": "send",
        "phoneNumberId": "550325331503475",
        "additionalFields": {},
        "recipientPhoneNumber": "={{ $('Receive WhatsApp Message').item.json.contacts[0].wa_id }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "b0PxTDPdWzznWnfG",
          "name": "WhatsApp-test "
        }
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "3bedc946-ce52-4aaa-b868-96b0e6b59b1b",
  "connections": {
    "44c64110-9c14-411b-9e12-9843510696d2": {
      "main": [
        [
          {
            "node": "dd5381b8-337a-4b60-857c-4c84b682edd6",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "34cf3695-d559-43ab-b720-e419c1094aee": {
      "main": [
        [
          {
            "node": "44c64110-9c14-411b-9e12-9843510696d2",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "92c21a3b-01ad-4ec7-97e2-e5816f23ff81": {
      "ai_languageModel": [
        [
          {
            "node": "34cf3695-d559-43ab-b720-e419c1094aee",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "6fd96474-c7b2-444c-9f9e-960f6897a76d": {
      "main": [
        [
          {
            "node": "f5a58ce9-c39e-40bf-989a-328e8e1a67b3",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "3021f85b-00af-417b-8022-dc5f717e4ab7": {
      "main": [
        [
          {
            "node": "34cf3695-d559-43ab-b720-e419c1094aee",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "dd5381b8-337a-4b60-857c-4c84b682edd6": {
      "main": [
        [
          {
            "node": "6fd96474-c7b2-444c-9f9e-960f6897a76d",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "32a367b4-c14d-47f8-9ba1-483772e30564",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
Häufig gestellte Fragen

Wie verwende ich diesen Workflow?

Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.

Für welche Szenarien ist dieser Workflow geeignet?

Fortgeschritten - Support-Chatbot, KI-Chatbot

Ist es kostenpflichtig?

Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.

Workflow-Informationen
Schwierigkeitsgrad
Fortgeschritten
Anzahl der Nodes9
Kategorie2
Node-Typen8
Schwierigkeitsbeschreibung

Für erfahrene Benutzer, mittelkomplexe Workflows mit 6-15 Nodes

Autor
Oneclick AI Squad

Oneclick AI Squad

@oneclick-ai

The AI Squad Initiative is a pioneering effort to build, automate and scale AI-powered workflows using n8n.io. Our mission is to help individuals and businesses integrate AI agents seamlessly into their daily operations from automating tasks and enhancing productivity to creating innovative, intelligent solutions. We design modular, reusable AI workflow templates that empower creators, developers and teams to supercharge their automation with minimal effort and maximum impact.

Externe Links
Auf n8n.io ansehen

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Kategorien

Kategorien: 34