Grok-4-Kundensupport-Agent [RAG]

• •Telegram Bot Token

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        "content": "🤖 Grok-4 Customer Support Agent with Document-Based Intelligence\nTemplate Description:\nThis workflow creates a smart, AI-powered customer support agent using Grok-4 that can answer questions based on a preloaded Google Doc knowledge base. It listens for incoming customer queries via Telegram, then uses Grok-4’s language reasoning + memory features to generate helpful responses pulled directly from the doc.\n\nWatch the Step-by-Step Tutorial of this Workflow: https://www.youtube.com/watch?v=OXzsh-Ba-8Y&t=2s\n\nIt’s perfect for solopreneurs, startups, or businesses that want to:\nAutomate first-level support\nBuild a Telegram-based knowledge agent\nAnswer FAQs using internal docs (like manuals, policies, product details)\n\n🔍 How It Works:\nTelegram Trigger – Listens for incoming messages from users\n\nGoogle Docs Tool – Retrieves a specified doc to serve as the knowledge base\n\nGrok-4 AI Agent – Uses xAI’s latest LLM with built-in memory and the document as a tool\n\nMemory Buffer – Keeps track of ongoing context in the conversation\n\nTelegram Reply – Sends the final response back to the customer\n\n🧠 Tools & Integrations Used:\nxAI Grok-4 Model (via Langchain-compatible node)\n\nGoogle Docs Tool (as a reference knowledge base)\n\nTelegram Bot API (chat interface)\n\nn8n Agent Framework (for chaining memory, model, and tools)\n\n💡 Use Cases:\nAI-powered FAQ assistant for your product\n\nInternal HR bot answering company policy questions\n\nSupport assistant trained on onboarding documents or technical manuals\n\nPrivate support bot for VIP groups on Telegram\n\n"
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