KI-gesteuerte E-Mail-Klassifizierung und -Tagging in Zoho Mail

Experte

Dies ist ein Miscellaneous, AI Summarization, Multimodal AI-Bereich Automatisierungsworkflow mit 17 Nodes. Hauptsächlich werden Set, Code, Merge, HttpRequest, EmailReadImap und andere Nodes verwendet. Automatische Klassifizierung und Markierung von E-Mails in Zoho Mail mit GPT-4o-mini

Voraussetzungen
  • Möglicherweise sind Ziel-API-Anmeldedaten erforderlich
Workflow-Vorschau
Visualisierung der Node-Verbindungen, mit Zoom und Pan
Workflow exportieren
Kopieren Sie die folgende JSON-Konfiguration und importieren Sie sie in n8n
{
  "id": "wkiyDt5r9848Duzh",
  "meta": {
    "instanceId": "54982cbe9f8132ea9a4a7e9e8f355b9eb6ea3f69d2ba679cde0f482c65ee4fcb",
    "templateCredsSetupCompleted": true
  },
  "name": "AI-Powered Email Categorization & Labeling in Zoho Mail",
  "tags": [],
  "nodes": [
    {
      "id": "c5597735-99ba-476c-9204-23fddc8a3a3a",
      "name": "Zugriffstoken abrufen",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        -416,
        432
      ],
      "parameters": {
        "url": "https://accounts.zoho.com/oauth/v2/token",
        "method": "POST",
        "options": {},
        "sendQuery": true,
        "authentication": "genericCredentialType",
        "genericAuthType": "httpQueryAuth",
        "queryParameters": {
          "parameters": [
            {
              "name": "client_id",
              "value": "{{YourclientId}}"
            },
            {
              "name": "grant_type",
              "value": "refresh_token"
            },
            {
              "name": "refresh_token",
              "value": "{{yourrefreshtoken}}"
            }
          ]
        }
      },
      "credentials": {
        "httpQueryAuth": {
          "id": "xmnTSCybMOIrEnh3",
          "name": "Query Auth account"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "7b17ac20-46c8-4a51-a410-ae257c5c9d4f",
      "name": "Account-ID setzen",
      "type": "n8n-nodes-base.set",
      "position": [
        -640,
        432
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "c4f3c247-0e8d-48d9-8f57-689ecf5100b7",
              "name": "accountID",
              "type": "string",
              "value": "{{youraccountId}}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "5a682928-06fe-4679-8526-5fe98809b28b",
      "name": "Labels abrufen",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        -192,
        432
      ],
      "parameters": {
        "url": "=https://mail.zoho.com/api/accounts/{{ $('Set Account ID').item.json.accountID }}/labels",
        "options": {},
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Accept",
              "value": "application/json"
            },
            {
              "name": "Authorization",
              "value": "=Zoho-oauthtoken {{ $json.access_token }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "bb0fe829-cb35-4ad6-ad00-1e432357534d",
      "name": "Textklassifikator",
      "type": "@n8n/n8n-nodes-langchain.textClassifier",
      "position": [
        256,
        432
      ],
      "parameters": {
        "options": {},
        "inputText": "={{ $('Incoming Email').item.json.textPlain }}",
        "categories": {
          "categories": [
            {
              "category": "support",
              "description": "Emails where customers ask for help, report problems, or request troubleshooting.\nExamples:\n“I can’t log into my account.”\n“The app keeps crashing after the update.”\n“How do I reset my password?”"
            },
            {
              "category": "leads",
              "description": "Emails from potential customers showing interest in products or services. Usually contain inquiries, demo requests, or sales opportunities.\nExamples:\n“I’d like to learn more about your pricing plans.”\n“Can we schedule a demo of your software?”\n“We’re interested in purchasing licenses for our team.”"
            },
            {
              "category": "account management",
              "description": "Emails about changes, updates, or management of existing accounts. Includes renewals, cancellations, and upgrades.\nExamples:\n“I’d like to upgrade my subscription plan.”\n“Please cancel my account.”\n“Can I change my billing address?”"
            },
            {
              "category": "billing and finance",
              "description": "Emails related to invoices, payments, refunds, receipts, and financial queries.\nExamples:\n“I haven’t received my invoice for July.”\n“Can you send me a receipt for my last payment?”\n“I’d like a refund for my subscription.”"
            },
            {
              "category": "hr and recruitment",
              "description": "Emails related to hiring, job applications, interviews, and employee management.\nExamples:\n“I’d like to apply for the marketing manager role.”\n“Can we schedule an interview for next week?”\n“We’re looking for candidates to fill open positions.”"
            },
            {
              "category": "Other",
              "description": "This is related to emails which is not related to any of the above categories"
            }
          ]
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "ac7f7ec0-f932-457a-809d-deb96c63838c",
      "name": "OpenRouter Chat Model",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenRouter",
      "position": [
        328,
        784
      ],
      "parameters": {
        "model": "openai/gpt-4o-mini",
        "options": {}
      },
      "credentials": {
        "openRouterApi": {
          "id": "FPjvfEkMxPLT3f99",
          "name": "OpenRouter account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "d8fff84b-ebce-4f17-a849-888d5d7270e4",
      "name": "Zusammenführen",
      "type": "n8n-nodes-base.merge",
      "position": [
        832,
        288
      ],
      "parameters": {
        "numberInputs": 5
      },
      "typeVersion": 3.2
    },
    {
      "id": "0dcc2d49-bc01-4bba-bb4f-71d0e3267406",
      "name": "Eingangse-Mail",
      "type": "n8n-nodes-base.emailReadImap",
      "position": [
        -864,
        432
      ],
      "parameters": {
        "mailbox": "Inbox",
        "options": {}
      },
      "credentials": {
        "imap": {
          "id": "URRi5W7EXH8pxX7U",
          "name": "Zoho Email"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "00c546e6-331f-4f63-8011-4d955055b892",
      "name": "Label zur E-Mail hinzufügen",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1056,
        336
      ],
      "parameters": {
        "url": "=https://mail.zoho.com/api/accounts/{{ $('Set Account ID').item.json.accountID }}/updatemessage",
        "method": "PUT",
        "options": {},
        "jsonBody": "={\n  \"mode\": \"applyLabel\",\n  \"labelId\": [\n    \"{{ $json.Category }}\"\n  ],\n  \"messageId\": [\n    \"{{ $('Incoming Email').item.json.metadata['x-zm-messageid'] }}\"\n  ],\n  \"isFolderSpecific\": false\n} ",
        "sendBody": true,
        "sendHeaders": true,
        "specifyBody": "json",
        "headerParameters": {
          "parameters": [
            {
              "name": "Accept",
              "value": "application/json"
            },
            {
              "name": "Authorization",
              "value": "=Zoho-oauthtoken {{ $('Get Access token').item.json.access_token }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "759d2539-06db-4b17-b41b-e58bc4452e4f",
      "name": "Support-Kategorie setzen",
      "type": "n8n-nodes-base.set",
      "position": [
        608,
        -48
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b0d46556-64db-42ee-840d-70099c6b0f5b",
              "name": "Category",
              "type": "string",
              "value": "={{ $json.labelMap.support }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "8881eaf8-fda9-40e3-b24b-042f976374cd",
      "name": "Rechnungswesen & Finanzen-Kategorie setzen",
      "type": "n8n-nodes-base.set",
      "position": [
        608,
        528
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b0d46556-64db-42ee-840d-70099c6b0f5b",
              "name": "Category",
              "type": "string",
              "value": "={{ $json.labelMap['billing and finance'] }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "3c96af0d-2a5d-4340-b01c-5ad602582a75",
      "name": "Account-Management-Kategorie setzen",
      "type": "n8n-nodes-base.set",
      "position": [
        608,
        336
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b0d46556-64db-42ee-840d-70099c6b0f5b",
              "name": "Category",
              "type": "string",
              "value": "={{ $json.labelMap['account management'] }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "503ee1a0-1633-41d4-ad93-8b60280e221a",
      "name": "HR & Rekrutierung-Kategorie setzen",
      "type": "n8n-nodes-base.set",
      "position": [
        608,
        720
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b0d46556-64db-42ee-840d-70099c6b0f5b",
              "name": "Category",
              "type": "string",
              "value": "={{ $json.labelMap['hr and recruitment'] }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "75e03d2f-07d8-4776-bd8d-bc268f29e395",
      "name": "Leads-Kategorie setzen",
      "type": "n8n-nodes-base.set",
      "position": [
        608,
        144
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b0d46556-64db-42ee-840d-70099c6b0f5b",
              "name": "Category",
              "type": "string",
              "value": "={{ $json.labelMap.leads }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "f9f1e5ca-fc94-4bbb-ba75-ace833b6912c",
      "name": "Keine Aktion, nichts tun",
      "type": "n8n-nodes-base.noOp",
      "position": [
        608,
        912
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "565deaa1-d8ff-4ea7-83b7-9e12f3a6770f",
      "name": "Labelname-zu-ID-Zuordnung",
      "type": "n8n-nodes-base.code",
      "position": [
        32,
        432
      ],
      "parameters": {
        "jsCode": "// n8n Code node (Node.js)\n// Input expectation:\n//  - Previous node (HTTP Request) returns the Zoho labels JSON you showed,\n//    typically available as items[0].json (or items[0].json.body in some setups).\n//  - Optionally pass a category on the incoming item, e.g. items[0].json.category = \"support\"\n//\n// Output:\n//  - json.labelMap        -> { [displayNameLowerCase]: labelId }\n//  - json.selectedLabelId -> labelId for provided category (if any), else null\n\n// Try to grab the payload regardless of whether it's at json or json.body\nconst root = items[0]?.json?.body ?? items[0]?.json;\n\n// Normalize to the array you posted, then to its `.data` array\nconst dataArray =\n  Array.isArray(root)        ? root[0]?.data :\n  Array.isArray(root?.data)  ? root.data     :\n  null;\n\nif (!Array.isArray(dataArray)) {\n  throw new Error('Could not find labels array at input[0].json (or .json.body)[0].data');\n}\n\n// Build a case-insensitive map: displayName (lowercase) -> labelId\nconst labelMap = {};\nfor (const entry of dataArray) {\n  if (!entry?.displayName || !entry?.labelId) continue;\n  labelMap[entry.displayName.toLowerCase()] = entry.labelId;\n}\n\n// If caller provided a category, resolve it (case-insensitive)\nconst categoryRaw =\n  items[0]?.json?.category ??\n  items[0]?.json?.Category ??\n  items[0]?.json?.displayName ?? '';\n\nconst category = String(categoryRaw).trim().toLowerCase();\nconst out = { labelMap };\n\nif (category) {\n  out.selectedLabelId = labelMap[category] ?? null;\n}\n\nreturn [{ json: out }];\n"
      },
      "typeVersion": 2
    },
    {
      "id": "a5562339-b5bc-4a1d-b65d-2f0a7a5707dc",
      "name": "Kurznotiz",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1600,
        -64
      ],
      "parameters": {
        "color": 4,
        "width": 672,
        "height": 1088,
        "content": "\n## Try It Out!\n\n### This n8n template demonstrates how to use AI to automatically classify and organize incoming emails in **Zoho Mail** by applying the correct label (e.g., Support, Billing, HR, etc.).\n\nUse cases include:\n\n-   Automatically routing customer support requests to the right team.\n    \n-   Keeping billing and finance emails separate from general communication.\n    \n-   Streamlining HR and recruitment email handling.\n    \n-   Reducing inbox clutter and ensuring nothing important is missed.\n    \n\n----------\n\n### How it works\n\n-   The workflow is triggered whenever a new email arrives in Zoho Mail.\n    \n-   Zoho OAuth credentials are used to authenticate and fetch all available labels from your inbox.\n    \n-   A lookup map is created to match each label’s **display name → label ID**.\n    \n-   The AI model analyzes the email subject and body to predict the correct category.\n    \n-   Based on the classification, the workflow routes the email to the corresponding branch.\n    \n-   Finally, the correct Zoho Mail label is applied (node deactivated by default for safe testing).\n    \n\n----------\n\n### How to use\n\n-   Replace the **Zoho Mail Account ID** in the _Set Account ID_ node.\n    \n-   Configure your **Zoho OAuth credentials** in the _Get Access Token_ node.\n    \n-   Activate the **AI-Powered Email Categorization & Labeling in Zoho Mail** node once you are ready to run in production.\n    \n-   Test with sample emails to validate classification before enabling on your live inbox.\n    \n\n----------\n\n### Requirements\n\n-   Zoho Mail account with API access enabled.\n    \n-   Zoho OAuth credentials configured in n8n.\n    \n-   An AI model (via OpenRouter or other provider) for text classification.\n"
      },
      "typeVersion": 1
    },
    {
      "id": "c49472ef-313e-44a0-910a-a23cf8b80fa9",
      "name": "Kurznotiz2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1264,
        256
      ],
      "parameters": {
        "color": 3,
        "width": 764,
        "height": 376,
        "content": "## Output\n![](https://ik.imagekit.io/tscnqj8zf/Zoho_email_labelling.png?updatedAt=1756894481455)"
      },
      "typeVersion": 1
    }
  ],
  "active": true,
  "pinData": {
    "Incoming Email": [
      {
        "json": {
          "to": "Ruthwik <info@zenithworks.ai>",
          "date": "Wed, 3 Sep 2025 15:03:50 +0530",
          "from": "Ruthwik M <ruthwik.masina@gmail.com>",
          "subject": "Request to Upgrade Subscription Plan",
          "metadata": {
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            "arc-seal": "i=1; a=rsa-sha256; t=1756892044; cv=none; \td=zohomail.in; s=zohoarc; \tb=ZF7wJD2F9SkGS33lOEkX9LfvrgFKzs5qvW6k4/HgfBDlXpLSwA9WBlITWea++t/aHH9Cd3/9FESp4XpbmVbHl6sT/nRKro4x+anr5eFPn/x85ELLFwPBrTzXhfDiH66Hh6YU62JGgqClYBc7Pn/XMYVM0ru/Yiehtzu+9kBo7Y4=",
            "received": "from mail-ot1-f46.google.com (mail-ot1-f46.google.com [209.85.210.46]) by mx.zoho.in\twith SMTPS id 1756892044021487.24284156190004; Wed, 3 Sep 2025 15:04:04 +0530 (IST)",
            "message-id": "<CAB7yTzFq-04j6tinJdJZ-67wQuJF=8vkcr5vMo=RHM15A5kFFA@mail.gmail.com>",
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            "return-path": "<ruthwik.masina@gmail.com>",
            "content-type": "multipart/alternative; boundary=\"00000000000003f90a063de24e16\"",
            "delivered-to": "info@zenithworks.ai",
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            "x-zohomail-dkim": "pass (identity @gmail.com)",
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            "arc-message-signature": "i=1; a=rsa-sha256; c=relaxed/relaxed; d=zohomail.in; s=zohoarc; \tt=1756892044; h=Content-Type:Date:Date:From:From:MIME-Version:Message-ID:Subject:Subject:To:To:Message-Id:Reply-To:Cc; \tbh=DOMOqz/SOezT3XPt1lxkPi3CMPYfNXVXATjtHVggSc4=; \tb=F29gACW143IJqmvYbaGfyke2+DzPKldA1fOLMJlvOKk+Y3+NIUzBYpqbX0prETPd30CGj28FKtFpgxU4ZqNf3vpaS4XxBaavcO3LWDSozcSCihY7YQ6DBlZ7EJsGZJnD33lKZusQYI4lzDmHEi/DYfsfOA0wm5iYJuB1rBOSJFk=",
            "authentication-results": "mx.zohomail.in;\tdkim=pass;\tspf=pass (zohomail.in: domain of _spf.google.com designates 209.85.210.46 as permitted sender)  smtp.mailfrom=ruthwik.masina@gmail.com;\tdmarc=pass(p=none dis=none)  header.from=gmail.com",
            "x-google-dkim-signature": "v=1; a=rsa-sha256; c=relaxed/relaxed;        d=1e100.net; s=20230601; t=1756892041; x=1757496841;        h=to:subject:message-id:date:from:mime-version:x-gm-message-state         :from:to:cc:subject:date:message-id:reply-to;        bh=DOMOqz/SOezT3XPt1lxkPi3CMPYfNXVXATjtHVggSc4=;        b=Rc6rtdu5p2csPIbw5sQWDGc4K5Q1gGmQcA2Rkojnpzz6xS/rDN/hPEU/gmBdmIOSyI         ZCDM62zzdnxIIID6NXEtnQ0ns8w7fWJSh1ZSRvj7OeMlEjBHNdxBf55iCGxtvEO//rD5         42l7Z7EefDTZ33VvrfyXtkcSoOE9dQEsFDsE4G6PhPoO3+KEu2LmcY/0dvDkZT/qJKUP         iMKwdjw2rtqO7fw+62zGwoaIzEJVQCl1AzV0Zx1Pdc0AhkUHdRF7fakBMisTZbfteCoE         xXIv6fX+2+ib6feG2x/ahVns0plS3k6LafQhvAgwFwCC47rBM2wsN/G60igZfj8/a8Yx         DSBQ==",
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Häufig gestellte Fragen

Wie verwende ich diesen Workflow?

Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.

Für welche Szenarien ist dieser Workflow geeignet?

Experte - Verschiedenes, KI-Zusammenfassung, Multimodales KI

Ist es kostenpflichtig?

Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.

Workflow-Informationen
Schwierigkeitsgrad
Experte
Anzahl der Nodes17
Kategorie3
Node-Typen9
Schwierigkeitsbeschreibung

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Externe Links
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Kategorien

Kategorien: 34