Bug-Sammler
Dies ist ein Content Creation, Multimodal AI-Bereich Automatisierungsworkflow mit 11 Nodes. Hauptsächlich werden If, Zendesk, GoogleSheets, ManualTrigger und andere Nodes verwendet. Automatischer Bug-Report-Sammler: Zendesk Bug-Tickets in Google Sheets synchronisieren
- •Google Sheets API-Anmeldedaten
Verwendete Nodes (11)
Kategorie
{
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"meta": {
"instanceId": "8443f10082278c46aa5cf3acf8ff0f70061a2c58bce76efac814b16290845177"
},
"name": "Bugs Aggregator",
"tags": [],
"nodes": [
{
"id": "0253acc9-a616-49ba-a3d7-a9231eb0cdde",
"name": "Bei Klick auf 'Workflow ausführen'",
"type": "n8n-nodes-base.manualTrigger",
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"parameters": {},
"typeVersion": 1
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{
"id": "1ec2303c-04fe-433d-9f94-863550e9eeb1",
"name": "Bug-Workflow-Übersicht",
"type": "n8n-nodes-base.stickyNote",
"position": [
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"parameters": {
"width": 526,
"height": 384,
"content": "## Bug Tracking Workflow\n\nThis workflow automatically tracks and aggregates bug reports from Zendesk into a centralized Google Sheets dashboard.\n\n**Flow Overview:**\n1. Fetches all tickets from Zendesk\n2. Filters for tickets tagged as \"bug\" only\n3. Enriches data with user details\n4. Updates bug tracking spreadsheet\n\n**Business Value:** \n- Centralized bug visibility\n- Better bug prioritization\n- Customer impact tracking\n- Development team coordination"
},
"typeVersion": 1
},
{
"id": "eb5ffe7e-f226-43b0-b084-c14e8676c40f",
"name": "Manuelle Trigger-Verwendung",
"type": "n8n-nodes-base.stickyNote",
"position": [
368,
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],
"parameters": {
"width": 320,
"height": 328,
"content": "## Manual Execution\n\nClick 'Execute Workflow' to run bug aggregation on-demand.\n\n**When to run manually:**\n- After major releases\n- During bug triage meetings\n- For immediate bug status updates\n- Testing workflow changes\n\n**Pro Tip:** Consider setting up a scheduled trigger to run this daily or weekly for automatic bug tracking."
},
"typeVersion": 1
},
{
"id": "ba1a0bf1-c18e-4a72-85e0-9789b0fe8bea",
"name": "Zendesk Integration Info",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 320,
"height": 344,
"content": "## Zendesk Data Source\n\nRetrieves all tickets from your Zendesk instance for bug analysis.\n\n**Data Retrieved:**\n- Ticket descriptions\n- Status information\n- Tags and metadata\n- Requester IDs\n- Creation dates\n\n**Important:** Ensure Zendesk API credentials have proper read permissions for ticket data."
},
"typeVersion": 1
},
{
"id": "3630e74a-7eda-4d28-847c-62eff46fe6e4",
"name": "Bug-Filter-Logik",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 320,
"height": 344,
"content": "## Bug Identification\n\nFilters tickets to identify only those tagged as \"bug\".\n\n**Filter Criteria:**\n- First tag must equal \"bug\" (case-sensitive)\n- Excludes feature requests, questions, etc.\n- Only bug reports proceed to tracking\n\n**Customization:** You can modify this to include multiple bug-related tags like \"critical-bug\", \"ui-bug\", etc."
},
"typeVersion": 1
},
{
"id": "6f5a7b23-4323-47ba-9761-622bd43ced77",
"name": "Kundenauswirkungsverfolgung",
"type": "n8n-nodes-base.stickyNote",
"position": [
1104,
656
],
"parameters": {
"width": 320,
"height": 360,
"content": "## Customer Impact Analysis\n\nEnriches bug data with customer information for impact assessment.\n\n**Customer Data Added:**\n- Reporter name\n- Email address\n- User profile details\n\n**Why Important:** \n- Identify high-value customers affected\n- Prioritize bugs by customer impact\n- Enable direct communication about fixes"
},
"typeVersion": 1
},
{
"id": "4dbc6762-5725-4b5b-b096-e2af7cb907e0",
"name": "Bug-Dashboard-Verwaltung",
"type": "n8n-nodes-base.stickyNote",
"position": [
1312,
64
],
"parameters": {
"width": 320,
"height": 384,
"content": "## Bug Dashboard Update\n\nMaintains a centralized bug tracking spreadsheet for team visibility.\n\n**Tracked Information:**\n- Bug ID & Description\n- Current Status\n- Reporter Details\n- Bug Tags\n\n**Smart Updates:** Uses description as unique key to prevent duplicates while keeping status current.\n\n**Team Benefits:** Developers, QA, and support can all see bug status in one place."
},
"typeVersion": 1
},
{
"id": "5a5255f2-ab9c-4afe-9887-288f5f1240e8",
"name": "Nur Bug-Reports filtern",
"type": "n8n-nodes-base.if",
"position": [
944,
480
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "cc47baeb-cdfb-4a6b-94ca-ef18c6450d9f",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.tags[0] }}",
"rightValue": "=bug"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "4f691f63-54df-47c6-b498-c0027b9d7870",
"name": "Bug-Reporter-Info abrufen",
"type": "n8n-nodes-base.zendesk",
"position": [
1168,
480
],
"parameters": {
"id": "={{ $json.requester_id }}",
"resource": "user",
"operation": "get"
},
"credentials": {
"zendeskApi": {
"id": "BQ61OjTaFfNPQ1bK",
"name": "Zendesk account-anuj"
}
},
"typeVersion": 1
},
{
"id": "cd8695ea-ba75-4723-9967-29ebe7e97fc2",
"name": "Bug-Tracking-Tabelle aktualisieren",
"type": "n8n-nodes-base.googleSheets",
"position": [
1392,
480
],
"parameters": {
"columns": {
"value": {
"Tag": "={{ $('Filter Bug Reports Only').item.json.tags[0] || 'No tags' }}",
"email": "={{ $json.email }}",
"owner": "={{ $json.name }}",
"Status": "={{ $('Filter Bug Reports Only').item.json.status }}",
"Ticket No.": "={{ $('Filter Bug Reports Only').item.json.id }}",
"Description": "={{ $('Filter Bug Reports Only').item.json.description }}"
},
"schema": [
{
"id": "Ticket No.",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Ticket No.",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Description",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Description",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Status",
"type": "string",
"display": true,
"required": false,
"displayName": "Status",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "owner",
"type": "string",
"display": true,
"required": false,
"displayName": "owner",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "email",
"type": "string",
"display": true,
"required": false,
"displayName": "email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Tag",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Tag",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [
"Description"
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "appendOrUpdate",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1Utpt2Z8krX-29nE3_HAJVmm9yUp9NRcq-_P8JL1UqRk/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1Utpt2Z8krX-29nE3_HAJVmm9yUp9NRcq-_P8JL1UqRk",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1Utpt2Z8krX-29nE3_HAJVmm9yUp9NRcq-_P8JL1UqRk/edit?usp=drivesdk",
"cachedResultName": "Ticket status dummy"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "s4dP1fNuVZ2gWvs3",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
},
{
"id": "94eef00f-986d-431f-8956-3534939d5c76",
"name": "Alle Zendesk Tickets abrufen",
"type": "n8n-nodes-base.zendesk",
"position": [
720,
480
],
"parameters": {
"options": {},
"operation": "getAll",
"returnAll": true
},
"credentials": {
"zendeskApi": {
"id": "BQ61OjTaFfNPQ1bK",
"name": "Zendesk account-anuj"
}
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "85116073-56a5-4546-9c4c-7ae78b420a25",
"connections": {
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}
}Wie verwende ich diesen Workflow?
Kopieren Sie den obigen JSON-Code, erstellen Sie einen neuen Workflow in Ihrer n8n-Instanz und wählen Sie "Aus JSON importieren". Fügen Sie die Konfiguration ein und passen Sie die Anmeldedaten nach Bedarf an.
Für welche Szenarien ist dieser Workflow geeignet?
Fortgeschritten - Content-Erstellung, Multimodales KI
Ist es kostenpflichtig?
Dieser Workflow ist völlig kostenlos. Beachten Sie jedoch, dass Drittanbieterdienste (wie OpenAI API), die im Workflow verwendet werden, möglicherweise kostenpflichtig sind.
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Rahul Joshi
@rahul08Rahul Joshi is a seasoned technology leader specializing in the n8n automation tool and AI-driven workflow automation. With deep expertise in building open-source workflow automation and self-hosted automation platforms, he helps organizations eliminate manual processes through intelligent n8n ai agent automation solutions.
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