Streitfall-Alarm und Fallverfolgung

• •Slack Bot Token oder Webhook URL
• •Möglicherweise sind Ziel-API-Anmeldedaten erforderlich

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  "name": "Dispute Alert and Case track",
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      "id": "BpF0Qmae1NRI1U4c",
      "name": "Dispute Management",
      "createdAt": "2025-09-23T11:26:26.687Z",
      "updatedAt": "2025-09-23T11:26:26.687Z"
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      "name": "Stripe Automation",
      "createdAt": "2025-09-23T11:26:26.712Z",
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        "content": "## 🔄 WORKFLOW START\n\n**Purpose:** This workflow automatically monitors Stripe for payment disputes and creates alerts + tasks when disputes are found.\n\n**Trigger:** Manual execution (can be scheduled)\n\n**Next Step:** Fetch disputes from Stripe API"
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      "name": "1️⃣ Stripe Streitfälle abrufen",
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      "notes": "Retrieves all current payment disputes from your Stripe account. This includes disputes that customers have filed against payments.",
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      "name": "📊 Datenprüfungs-Info",
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        "content": "## 🔍 DATA VALIDATION\n\n**Purpose:** Checks if any disputes were found in the API response.\n\n**Logic:**\n- ✅ TRUE: Disputes exist → Process them\n- ❌ FALSE: No disputes → Send summary notification\n\n**Why Important:** Prevents errors when no disputes exist"
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      "name": "⚠️ Priorisierungslogik",
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        "content": "## ⚡ PRIORITY ASSESSMENT\n\n**Purpose:** Determines if disputes need immediate attention.\n\n**High Priority Criteria:**\n- Status = 'needs_response'\n- Evidence deadline approaching\n- Large dispute amounts\n\n**Result:** Different notification types based on urgency"
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        "content": "## 🚨 HIGH PRIORITY PATH\n\n**Triggers When:** \n- Dispute status = 'needs_response'\n- Immediate action required\n\n**Actions:**\n1. Send urgent Slack alert with full details\n2. Create high-priority ClickUp task\n3. Set due date to evidence deadline"
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        "text": "=🚨 **HIGH PRIORITY DISPUTE ALERT** 🚨\n\n*Dispute Details:*\n• **Amount:** {{ $json.formatted_amount }}\n• **Reason:** {{ $json.reason.charAt(0).toUpperCase() + $json.reason.slice(1) }}\n• **Status:** {{ $json.status.charAt(0).toUpperCase() + $json.status.slice(1) }}\n• **Priority:** {{ $json.priority }}\n• **Customer:** {{ $json.customer_info }}\n\n*Timeline:*\n• **Created:** {{ $json.created_date }}\n• **Evidence Due:** {{ $json.evidence_deadline }}\n• **Days Remaining:** {{ $json.days_until_deadline }} days\n\n*IDs for Reference:*\n• **Dispute ID:** `{{ $json.dispute_id }}`\n• **Charge ID:** `{{ $json.charge_id }}`\n• **Payment Intent:** `{{ $json.payment_intent_id }}`\n\n⚠️ Immediate action required for High Priority disputes!",
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      "notes": "Creates high-priority task in ClickUp with detailed action plan and evidence deadline as due date.",
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        "content": "## 📋 REGULAR PRIORITY PATH\n\n**Triggers When:** \n- Standard dispute notifications\n- Non-urgent status\n\n**Actions:**\n1. Send standard Slack notification\n2. Create normal-priority ClickUp task\n3. Track for regular follow-up"
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      "name": "5b️⃣ Standard-ClickUp-Aufgabe erstellen",
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      "notes": "Creates standard priority task in ClickUp with appropriate priority level and comprehensive details.",
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        "name": "=Dispute: {{ $json.dispute_id }} - {{ $json.formatted_amount }}",
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      "name": "✅ Keine Maßnahme erforderlich",
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        "content": "## ℹ️ NO DISPUTES FOUND\n\n**Purpose:** Handles the case when no disputes are returned from Stripe.\n\n**Action:** \n- Sends informational message\n- Confirms workflow ran successfully\n- Provides timestamp for logging\n\n**Why Useful:** Confirms monitoring is working"
      },
      "typeVersion": 1
    },
    {
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      "name": "6️⃣ Statuszusammenfassung senden",
      "type": "n8n-nodes-base.slack",
      "notes": "Sends confirmation message when no disputes need processing. Provides audit trail of workflow execution.",
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      "webhookId": "10571d90-875c-4e22-ae06-6e120e723efd",
      "parameters": {
        "text": "=ℹ️ **Dispute Monitoring Summary**\n\n• **Total disputes found:** {{ $json.data.length }}\n• **Time:** {{ new Date().toLocaleString() }}\n• **Status:** No new disputes to process\n\nAll current disputes have been previously handled.\n\n✅ Monitoring system is working correctly.",
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      "name": "⚙️ Einrichtungsanleitung",
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      "parameters": {
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        "content": "## 🚀 AUTOMATION SETUP\n\n**How to Use:**\n1. Set up Stripe API credentials\n2. Configure Slack workspace & channels  \n3. Connect ClickUp workspace\n4. Test with manual trigger\n5. Set up schedule (recommended: every 4 hours)\n\n**Requirements:**\n- Stripe API access\n- Slack bot permissions\n- ClickUp API token"
      },
      "typeVersion": 1
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    {
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      "name": "✅ Workflow abgeschlossen",
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        "content": "## 🔄 WORKFLOW COMPLETION\n\n**What Happens:**\n- Disputes are processed and tracked\n- Team is notified via Slack\n- Tasks created in ClickUp\n- Evidence deadlines set\n\n**Next Steps:**\n1. Review Slack notifications\n2. Check ClickUp tasks\n3. Respond to disputes in Stripe\n4. Monitor deadlines"
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      "name": "🔧 Streitfalldaten formatieren",
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      "notes": "Transforms raw Stripe data into user-friendly format. Calculates priority, formats amounts, and prepares data for notifications.",
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      "parameters": {
        "jsCode": "// Transform raw Stripe dispute data into formatted output for notifications\nconst items = $input.all();\n\nreturn items.map(item => {\n  const dispute = item.json.data[0]; // Get first dispute from array\n  \n  // Format amount with currency\n  const amount = dispute.amount / 100; // Convert from cents\n  const currency = dispute.currency.toUpperCase();\n  const formatted_amount = `${currency} ${amount.toFixed(2)}`;\n  \n  // Calculate days until evidence deadline\n  const evidenceDate = new Date(dispute.evidence_details.due_by * 1000);\n  const now = new Date();\n  const days_until_deadline = Math.ceil((evidenceDate - now) / (1000 * 60 * 60 * 24));\n  \n  // Determine priority based on days remaining and amount\n  let priority = 'Low';\n  if (days_until_deadline <= 3 || amount >= 500) {\n    priority = 'High';\n  } else if (days_until_deadline <= 7 || amount >= 100) {\n    priority = 'Medium';\n  }\n  \n  // Get customer information\n  const customer_info = dispute.charge?.billing_details?.email || \n                       dispute.charge?.customer || \n                       'Unknown customer';\n  \n  return {\n    json: {\n      ...dispute,\n      formatted_amount,\n      priority,\n      days_until_deadline,\n      evidence_deadline: evidenceDate.toLocaleDateString(),\n      created_date: new Date(dispute.created * 1000).toLocaleDateString(),\n      customer_info,\n      dispute_id: dispute.id,\n      charge_id: dispute.charge?.id || 'N/A',\n      payment_intent_id: dispute.payment_intent || 'N/A'\n    }\n  };\n});"
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