Borrador oficial de Gmail actualizado

Avanzado

Este es unTicket Management, AI RAGflujo de automatización del dominio deautomatización que contiene 18 nodos.Utiliza principalmente nodos como If, Gmail, GmailTrigger, Agent, ChainLlm. Soporte automatizado de correos de producto con GPT-4.1, Pinecone RAG y Gmail

Requisitos previos
  • Cuenta de Google y credenciales de API de Gmail
  • Clave de API de OpenAI
  • Clave de API de Pinecone
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
{
  "id": "qeDWlH9s79U0ePoL",
  "meta": {
    "instanceId": "5ca157bf036415a321c9d29eeb986017053989bb83b5b61701e90fe3987ac8b7",
    "templateCredsSetupCompleted": true
  },
  "name": "Formal Gmail Draft Updated",
  "tags": [],
  "nodes": [
    {
      "id": "5a2cd71e-c453-4d50-abd6-c548175665e0",
      "name": "Responder preguntas con almacén vectorial",
      "type": "@n8n/n8n-nodes-langchain.toolVectorStore",
      "position": [
        -688,
        1472
      ],
      "parameters": {
        "name": "safai_info",
        "description": "Use this tool to answer every questions by the user."
      },
      "typeVersion": 1
    },
    {
      "id": "6f04f96a-80af-4498-8fb6-9fbb0d9765fb",
      "name": "Pinecone Vector Store1",
      "type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
      "position": [
        -784,
        1600
      ],
      "parameters": {
        "options": {
          "pineconeNamespace": "mens-collection"
        },
        "pineconeIndex": {
          "__rl": true,
          "mode": "list",
          "value": "mens-collection",
          "cachedResultName": "mens-collection"
        }
      },
      "credentials": {
        "pineconeApi": {
          "id": "nWCibAdZpkZoDctX",
          "name": "PineconeApi account Rashed's"
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "156218ac-ac53-4709-a817-6ad0c3c0391b",
      "name": "Embeddings OpenAI",
      "type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
      "position": [
        -656,
        1744
      ],
      "parameters": {
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "G7yKHr9wDJKojrFb",
          "name": "OpenAi account nagorik"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "0081e565-c292-48a8-bc29-c6197e0b56de",
      "name": "OpenAI Chat Model2",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -960,
        1472
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-nano",
          "cachedResultName": "gpt-4.1-nano"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "G7yKHr9wDJKojrFb",
          "name": "OpenAi account nagorik"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "2a672d15-27ca-4891-898d-aee83839f994",
      "name": "OpenAI Chat Model3",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -432,
        1600
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-nano",
          "cachedResultName": "gpt-4.1-nano"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "G7yKHr9wDJKojrFb",
          "name": "OpenAi account nagorik"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "f190f735-3dd1-4680-83ab-1b853816e5f0",
      "name": "Gmail Trigger1",
      "type": "n8n-nodes-base.gmailTrigger",
      "position": [
        -1760,
        1296
      ],
      "parameters": {
        "simple": false,
        "filters": {
          "q": "-from:me"
        },
        "options": {},
        "pollTimes": {
          "item": [
            {
              "mode": "everyMinute"
            }
          ]
        }
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "cxgUDYN2OU5W186J",
          "name": "Nagorik Gmail Account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "c7d38e8b-313e-4029-9162-a4a421efbdac",
      "name": "If Needs Reply1",
      "type": "n8n-nodes-base.if",
      "position": [
        -1184,
        1312
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 1,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "53849246-ad32-4845-9976-9f9688f5a6f2",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.needsReply }}",
              "rightValue": "true"
            }
          ]
        }
      },
      "typeVersion": 2
    },
    {
      "id": "a396adb8-3aef-46f1-af0b-35b9bb0c55a7",
      "name": "JSON Parser1",
      "type": "@n8n/n8n-nodes-langchain.outputParserStructured",
      "position": [
        -1392,
        1488
      ],
      "parameters": {
        "jsonSchema": "{\n \"type\": \"object\",\n \"properties\": {\n \"needsReply\": {\n \"type\": \"boolean\"\n }\n },\n \"required\": [\"needsReply\"]\n}\n"
      },
      "typeVersion": 1
    },
    {
      "id": "e1e6c625-b2c9-4987-84b9-bdd01c7c0add",
      "name": "OpenAI Chat1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1552,
        1488
      ],
      "parameters": {
        "model": "gpt-4.1",
        "options": {
          "temperature": 0,
          "responseFormat": "json_object"
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "G7yKHr9wDJKojrFb",
          "name": "OpenAi account nagorik"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "abdef9bf-cfeb-4530-aac0-7c686d6a5d4c",
      "name": "Evaluar si el mensaje necesita respuesta",
      "type": "@n8n/n8n-nodes-langchain.chainLlm",
      "position": [
        -1536,
        1312
      ],
      "parameters": {
        "prompt": "=Subject: {{ $json.subject }}\nMessage:\n{{ $json.textAsHtml }} ",
        "messages": {
          "messageValues": [
            {
              "message": "=Your task is to assess if the message requires a response. Return in JSON format true if it does, false otherwise. Emails which are not asking about anything regarding our men's clothin store don't require a response."
            }
          ]
        }
      },
      "typeVersion": 1.3
    },
    {
      "id": "2b435c89-1c00-41fe-ba84-6e5d81f213c5",
      "name": "Gmail",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -592,
        1136
      ],
      "webhookId": "6c2297da-923d-448f-8790-ea6e7c59097a",
      "parameters": {
        "message": "={{ $json.output }}",
        "options": {},
        "emailType": "text",
        "messageId": "={{ $('Gmail Trigger1').item.json.id }}",
        "operation": "reply"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "cxgUDYN2OU5W186J",
          "name": "Nagorik Gmail Account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "5d2ee49d-a014-4ba6-a036-5a2c610203bd",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1840,
        1200
      ],
      "parameters": {
        "color": 4,
        "height": 256,
        "content": "## Collecting Recieved Email"
      },
      "typeVersion": 1
    },
    {
      "id": "88aa8b62-f52e-49f0-8c12-bc3c1b0b78b8",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1584,
        1200
      ],
      "parameters": {
        "width": 304,
        "height": 448,
        "content": "## Assesing whether the mail needs a reply or not"
      },
      "typeVersion": 1
    },
    {
      "id": "0dfaa8d0-9879-4ceb-89c0-51da658748b5",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1264,
        1200
      ],
      "parameters": {
        "color": 3,
        "width": 272,
        "height": 272,
        "content": "## Selecting only the mails that need a reply"
      },
      "typeVersion": 1
    },
    {
      "id": "3b53a096-022b-4f4c-9b08-f18211c6e7b4",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -816,
        1392
      ],
      "parameters": {
        "color": 6,
        "width": 528,
        "height": 480,
        "content": "## Custom Knowledge Base for the AI Agent"
      },
      "typeVersion": 1
    },
    {
      "id": "72bca71f-0248-4132-a0c6-ccfe1fa2ab32",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -976,
        1136
      ],
      "parameters": {
        "color": 5,
        "width": 304,
        "height": 208,
        "content": "## RAG Agent"
      },
      "typeVersion": 1
    },
    {
      "id": "dca5339b-d877-42c6-bed3-377d51f6b26a",
      "name": "AI Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -944,
        1200
      ],
      "parameters": {
        "text": "=Subject: {{ $('Gmail Trigger1').item.json.headers.subject }}\nMessage: {{ $('Gmail Trigger1').item.json.text }}",
        "options": {
          "systemMessage": "=You are a friendly and professional support agent for a men's clothing store whose goal is to help users by providing clear, accurate, and empathetic responses to their email. When a user asks a question or describes an issue through email regarding anything related to men's clothing store, use the Retrieval-Augmented Generation (RAG) tool to search and fetch the most relevant, up-to-date information from the knowledge base or documents available. Start the response with \"Dear\" header and end by saying \"Best regrads\" footer just like how a mail is written. (Dont add any name after \"Dear\")\n\nYour responses should:\n\n* Acknowledge the user’s concern with empathy.\n* Use the RAG tool to find precise information relevant to the user’s query.\n* Clearly explain the solution or information in simple, easy-to-understand language.\n* If you don’t find an exact answer, be honest about it and offer helpful alternatives or next steps.\n* Always maintain a polite, patient, and supportive tone.\n* Keep responses short and concise: Only provide the price and key features of the service requested. Avoid additional details unless directly requested."
        },
        "promptType": "define"
      },
      "typeVersion": 1.9
    },
    {
      "id": "98ac7648-0609-46c8-892f-fcfc236086a0",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -656,
        1056
      ],
      "parameters": {
        "color": 4,
        "width": 224,
        "height": 240,
        "content": "## Sending a Reply"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "6e680f8b-d304-441c-9c11-5bdacf7b7c87",
  "connections": {
    "dca5339b-d877-42c6-bed3-377d51f6b26a": {
      "main": [
        [
          {
            "node": "2b435c89-1c00-41fe-ba84-6e5d81f213c5",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "a396adb8-3aef-46f1-af0b-35b9bb0c55a7": {
      "ai_outputParser": [
        [
          {
            "node": "abdef9bf-cfeb-4530-aac0-7c686d6a5d4c",
            "type": "ai_outputParser",
            "index": 0
          }
        ]
      ]
    },
    "e1e6c625-b2c9-4987-84b9-bdd01c7c0add": {
      "ai_languageModel": [
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            "type": "ai_languageModel",
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    },
    "f190f735-3dd1-4680-83ab-1b853816e5f0": {
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    "c7d38e8b-313e-4029-9162-a4a421efbdac": {
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            "type": "main",
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        ]
      ]
    },
    "156218ac-ac53-4709-a817-6ad0c3c0391b": {
      "ai_embedding": [
        [
          {
            "node": "6f04f96a-80af-4498-8fb6-9fbb0d9765fb",
            "type": "ai_embedding",
            "index": 0
          }
        ]
      ]
    },
    "0081e565-c292-48a8-bc29-c6197e0b56de": {
      "ai_languageModel": [
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            "node": "dca5339b-d877-42c6-bed3-377d51f6b26a",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
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    },
    "2a672d15-27ca-4891-898d-aee83839f994": {
      "ai_languageModel": [
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            "type": "ai_languageModel",
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    },
    "6f04f96a-80af-4498-8fb6-9fbb0d9765fb": {
      "ai_vectorStore": [
        [
          {
            "node": "5a2cd71e-c453-4d50-abd6-c548175665e0",
            "type": "ai_vectorStore",
            "index": 0
          }
        ]
      ]
    },
    "abdef9bf-cfeb-4530-aac0-7c686d6a5d4c": {
      "main": [
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            "type": "main",
            "index": 0
          }
        ]
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    },
    "5a2cd71e-c453-4d50-abd6-c548175665e0": {
      "ai_tool": [
        [
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            "node": "dca5339b-d877-42c6-bed3-377d51f6b26a",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    }
  }
}
Preguntas frecuentes

¿Cómo usar este flujo de trabajo?

Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.

¿En qué escenarios es adecuado este flujo de trabajo?

Avanzado - Gestión de tickets, RAG de IA

¿Es de pago?

Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.

Información del flujo de trabajo
Nivel de dificultad
Avanzado
Número de nodos18
Categoría2
Tipos de nodos11
Descripción de la dificultad

Adecuado para usuarios avanzados, flujos de trabajo complejos con 16+ nodos

Enlaces externos
Ver en n8n.io

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Categorías

Categorías: 34