Construir chatbots, agentes de voz y agentes de llamada con Voiceflow, Google Calendar y RAG

Avanzado

Este es unAIflujo de automatización del dominio deautomatización que contiene 34 nodos.Utiliza principalmente nodos como Set, Webhook, GoogleDrive, HttpRequest, ManualTrigger, combinando tecnología de inteligencia artificial para lograr automatización inteligente. Construye chatbots, agentes de voz y agentes de llamada usando Voiceflow, Google Calendar y RAG

Requisitos previos
  • Punto final de HTTP Webhook (n8n generará automáticamente)
  • Credenciales de API de Google Drive
  • Pueden requerirse credenciales de autenticación para la API de destino
  • Clave de API de OpenAI
  • Información de conexión del servidor Qdrant
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
{
  "id": "MMDt8lGtac2oU8nI",
  "meta": {
    "instanceId": "a4bfc93e975ca233ac45ed7c9227d84cf5a2329310525917adaf3312e10d5462",
    "templateCredsSetupCompleted": true
  },
  "name": "Build a Chatbot, Voice Agent and Phone Agent with Voiceflow, Google Calendar and RAG",
  "tags": [],
  "nodes": [
    {
      "id": "20605948-5277-4fd7-9ba0-63f645bf2dcc",
      "name": "n8n_order",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -340,
        -140
      ],
      "webhookId": "9ff7a394-5b4b-4790-a96b-c41c4ba27fa5",
      "parameters": {
        "path": "9ff7a394-5b4b-4790-a96b-c41c4ba27fa5",
        "options": {},
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "9ef7971e-f679-4d5e-b347-3238d51a06d6",
      "name": "Google Calendar",
      "type": "n8n-nodes-base.googleCalendar",
      "position": [
        300,
        280
      ],
      "parameters": {
        "end": "={{ $json.output.end }}",
        "start": "={{ $json.output.start }}",
        "calendar": {
          "__rl": true,
          "mode": "list",
          "value": "info@n3w.it",
          "cachedResultName": "info@n3w.it"
        },
        "additionalFields": {
          "summary": "=Event title with {{ $('n8n_appointment').item.json.query.Email }}",
          "description": "Event description"
        }
      },
      "credentials": {
        "googleCalendarOAuth2Api": {
          "id": "8RFK3u13g2PJEGa9",
          "name": "Google Calendar account"
        }
      },
      "typeVersion": 1.3
    },
    {
      "id": "17b9f162-c4a3-43ec-b640-a68ebc67b0c9",
      "name": "OpenAI Chat Model3",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -120,
        480
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "4zwP0MSr8zkNvvV9",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "5b40db3c-6c98-4fea-9c3b-98ba7e13bc30",
      "name": "Fecha de inicio del concierto",
      "type": "@n8n/n8n-nodes-langchain.chainLlm",
      "position": [
        -80,
        280
      ],
      "parameters": {
        "text": "=Convert this date to a compatible format for Google Calendar APIs for the start date, and for the end date add 1 hour to the start date.\n\nHere is the start date:\n{{ $json.query.Appointment_date }}",
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 1.6
    },
    {
      "id": "8931d21a-7c30-40ae-b0b0-1f5f6868b3a3",
      "name": "n8n_appointment",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -340,
        280
      ],
      "webhookId": "f5edfe92-649b-40da-ab35-f818ccb55ad4",
      "parameters": {
        "path": "f5edfe92-649b-40da-ab35-f818ccb55ad4",
        "options": {},
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "fa3e66ca-de09-496b-be14-483b33386e07",
      "name": "Recuperar Qdrant Vector Store",
      "type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
      "position": [
        20,
        1280
      ],
      "parameters": {
        "options": {},
        "qdrantCollection": {
          "__rl": true,
          "mode": "list",
          "value": "scarperia",
          "cachedResultName": "scarperia"
        }
      },
      "credentials": {
        "qdrantApi": {
          "id": "iyQ6MQiVaF3VMBmt",
          "name": "QdrantApi account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "ea7be112-1949-47b7-b68b-ae2f3a7b1b71",
      "name": "Embeddings OpenAI2",
      "type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
      "position": [
        -20,
        1460
      ],
      "parameters": {
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "4zwP0MSr8zkNvvV9",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "e61ff57f-a109-41e0-87f3-522b1fa78dd6",
      "name": "RAG",
      "type": "@n8n/n8n-nodes-langchain.toolVectorStore",
      "position": [
        180,
        1080
      ],
      "parameters": {
        "name": "company_data",
        "description": "Retrive data about company knowledge from vector store"
      },
      "typeVersion": 1
    },
    {
      "id": "fce158b8-73a3-42c1-baf3-9f2ae979fe15",
      "name": "OpenAI Chat Model2",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -20,
        1080
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "4zwP0MSr8zkNvvV9",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "e2bcfa68-3642-4e49-89cb-e08faade984c",
      "name": "OpenAI Chat Model1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        340,
        1300
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "4zwP0MSr8zkNvvV9",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "2a79c66c-040b-4ca2-ad91-a0683d0d2996",
      "name": "Recuperar Agente",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        60,
        860
      ],
      "parameters": {
        "text": "={{ $json.query.Question }}",
        "agent": "conversationalAgent",
        "options": {
          "systemMessage": "You are an AI-powered assistant for an electronics store. Your primary goal is to assist customers by providing accurate and helpful information about products, troubleshooting tips, and general support. Use the provided knowledge base (retrieved documents) to answer questions with precision and professionalism.\n\n**Guidelines**:\n1. **Product Information**:\n   - Provide detailed descriptions of products, including specifications, features, and compatibility.\n   - Highlight key selling points and differences between similar products.\n   - Mention availability, pricing, and promotions if applicable.\n\n2. **Technical Support**:\n   - Offer step-by-step troubleshooting guides for common issues.\n   - Suggest solutions for setup, installation, or configuration problems.\n   - If the issue is complex, recommend contacting the store’s support team for further assistance.\n\n3. **Customer Service**:\n   - Respond politely and professionally to all inquiries.\n   - If a question is unclear, ask for clarification to provide the best possible answer.\n   - For order-related questions (e.g., status, returns, or cancellations), guide customers on how to proceed using the store’s systems.\n\n4. **Knowledge Base Usage**:\n   - Always reference the provided knowledge base (retrieved documents) to ensure accuracy.\n   - If the knowledge base does not contain relevant information, inform the customer and suggest alternative resources or actions.\n\n5. **Tone and Style**:\n   - Use a friendly, approachable, and professional tone.\n   - Avoid technical jargon unless the customer demonstrates familiarity with the topic.\n   - Keep responses concise but informative.\n\n**Example Interactions**:\n1. **Product Inquiry**:\n   - Customer: \"What’s the difference between the XYZ Smartwatch and the ABC Smartwatch?\"\n   - AI: \"The XYZ Smartwatch features a longer battery life (up to 7 days) and built-in GPS, while the ABC Smartwatch has a brighter AMOLED display and supports wireless charging. Both are compatible with iOS and Android devices. Would you like more details on either product?\"\n\n2. **Technical Support**:\n   - Customer: \"My wireless router isn’t connecting to the internet.\"\n   - AI: \"Please try the following steps: 1) Restart your router and modem. 2) Ensure all cables are securely connected. 3) Check if the router’s LED indicators show a stable connection. If the issue persists, you may need to reset the router to factory settings. Would you like a detailed guide for resetting your router?\"\n\n3. **Customer Service**:\n   - Customer: \"How do I return a defective product?\"\n   - AI: \"To return a defective product, please visit our Returns Portal on our website and enter your order number. You’ll receive a return label and instructions. If you need further assistance, our support team is available at support@electronicsstore.com.\"\n\n**Limitations**:\n- If the question is outside the scope of the knowledge base or requires human intervention, inform the customer and provide contact details for the appropriate department.\n- Do not provide speculative or unverified information. Always rely on the knowledge base or direct the customer to official resources."
        },
        "promptType": "define"
      },
      "typeVersion": 1.7
    },
    {
      "id": "be516c9c-d2fb-4dea-9a3b-9674be5ea689",
      "name": "n8n_rag",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -360,
        860
      ],
      "webhookId": "edb1e894-1210-4902-a34f-a014bbdad8d8",
      "parameters": {
        "path": "edb1e894-1210-4902-a34f-a014bbdad8d8",
        "options": {},
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "2412721d-7353-4a27-8068-5c90872c7a51",
      "name": "Respuesta de seguimiento",
      "type": "n8n-nodes-base.set",
      "position": [
        360,
        -140
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "86f332ff-7b89-4dd4-8df9-06c081625d33",
              "name": "text",
              "type": "string",
              "value": "=Your order status is: {{ $json.status }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "4965d781-1452-42c9-8a84-baacb5abe97f",
      "name": "Respuesta de calendario",
      "type": "n8n-nodes-base.set",
      "position": [
        500,
        280
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "0fe6fe50-9263-479a-ab01-ca1d15ce2412",
              "name": "text",
              "type": "string",
              "value": "L'evento è stato creato con successo"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "5311be28-2878-41ce-a70f-4e4aebcea0f9",
      "name": "Webhook tracking response",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        700,
        -140
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "84d8558f-e6fd-400e-ae2e-0b5fec309561",
      "name": "API URL Tracking",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        20,
        -140
      ],
      "parameters": {
        "url": "URL_TRACKING",
        "options": {},
        "sendBody": true,
        "bodyParameters": {
          "parameters": [
            {
              "name": "Order number",
              "value": "={{ $json.Order_number }}"
            },
            {
              "name": "Email",
              "value": "={{ $json.Order_number }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "32eb8645-c56e-4db4-8870-f28161cba048",
      "name": "Webhook calendar response",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        700,
        280
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "72e7f085-d1e7-4967-aaa5-161ff0e83c06",
      "name": "Structured Output Parser",
      "type": "@n8n/n8n-nodes-langchain.outputParserStructured",
      "position": [
        140,
        480
      ],
      "parameters": {
        "schemaType": "manual",
        "inputSchema": "{\n\t\"type\": \"object\",\n\t\"properties\": {\n\t\t\"start\": {\n\t\t\t\"type\": \"string\"\n\t\t},\n\t\t\"end\": {\n\t\t\t\"type\": \"string\"\n\t\t}\n\t}\n}"
      },
      "typeVersion": 1.2
    },
    {
      "id": "3822b875-73f0-4700-8fc4-e4d3285f593a",
      "name": "Webhook RAG response",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        700,
        860
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "0b43f63b-3c00-4db4-8b28-9938add9fdbe",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1100,
        -1320
      ],
      "parameters": {
        "width": 1140,
        "height": 2200,
        "content": "# STEP 6 - VOICEFLOW\n\n- Register on [Voiceflow](https://www.voiceflow.com/) \n- Create the workflow as shown in the following image\n![image](https://i.postimg.cc/3rSPwMn2/langflow.png)\n- There are 3 \"Captures\":\n-- n8n_order\n-- n8n_appointment\n-- n8n_rag\n- Add in the created functions the url of the corresponding n8n Webhook trigger node\n- Test your Agent\n- Get your projectID\n- In the Widget section choose Chat or Voice and copy the installation script\n![image](https://i.postimg.cc/855gyTZP/voiceflow-agent.png)\n![image](https://i.postimg.cc/5Nn4Sk43/voiceflow-agent2.png)\n\nPS. You can import a Twilio number to assign it to your agent for becoming a Phone Agent\n![image](https://i.postimg.cc/cLymTTFv/voiceflow-agent3.png)\n\n"
      },
      "typeVersion": 1
    },
    {
      "id": "589165c8-920d-40e3-8e28-50e94dd37555",
      "name": "Al hacer clic en 'Probar flujo de trabajo'",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -380,
        -1120
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "74c314bb-c445-42f8-8f9d-2ab646486044",
      "name": "Qdrant Vector Store",
      "type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
      "position": [
        600,
        -1000
      ],
      "parameters": {
        "mode": "insert",
        "options": {},
        "qdrantCollection": {
          "__rl": true,
          "mode": "id",
          "value": "="
        }
      },
      "credentials": {
        "qdrantApi": {
          "id": "iyQ6MQiVaF3VMBmt",
          "name": "QdrantApi account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "01c05ac3-ac5c-4f1a-a756-db8de4a30e56",
      "name": "Crear colección",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        -80,
        -1260
      ],
      "parameters": {
        "url": "https://QDRANTURL/collections/COLLECTION",
        "method": "POST",
        "options": {},
        "jsonBody": "{\n  \"filter\": {}\n}",
        "sendBody": true,
        "sendHeaders": true,
        "specifyBody": "json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth",
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            }
          ]
        }
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "qhny6r5ql9wwotpn",
          "name": "Qdrant API (Hetzner)"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "2d7adb45-aae7-4617-b1d1-5a23f3eb3b20",
      "name": "Actualizar colección",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        -80,
        -1000
      ],
      "parameters": {
        "url": "https://QDRANTURL/collections/COLLECTION/points/delete",
        "method": "POST",
        "options": {},
        "jsonBody": "{\n  \"filter\": {}\n}",
        "sendBody": true,
        "sendHeaders": true,
        "specifyBody": "json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth",
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            }
          ]
        }
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "qhny6r5ql9wwotpn",
          "name": "Qdrant API (Hetzner)"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "5e406bd7-8a93-4db2-8d3d-e92e8c9f4f01",
      "name": "Obtener carpeta",
      "type": "n8n-nodes-base.googleDrive",
      "position": [
        140,
        -1000
      ],
      "parameters": {
        "filter": {
          "driveId": {
            "__rl": true,
            "mode": "list",
            "value": "My Drive",
            "cachedResultUrl": "https://drive.google.com/drive/my-drive",
            "cachedResultName": "My Drive"
          },
          "folderId": {
            "__rl": true,
            "mode": "id",
            "value": "=test-whatsapp"
          }
        },
        "options": {},
        "resource": "fileFolder"
      },
      "credentials": {
        "googleDriveOAuth2Api": {
          "id": "HEy5EuZkgPZVEa9w",
          "name": "Google Drive account (n3w.it)"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "f1f883fb-c9d1-42e6-98c2-791ed85e959f",
      "name": "Descargar archivos",
      "type": "n8n-nodes-base.googleDrive",
      "position": [
        360,
        -1000
      ],
      "parameters": {
        "fileId": {
          "__rl": true,
          "mode": "id",
          "value": "={{ $json.id }}"
        },
        "options": {
          "googleFileConversion": {
            "conversion": {
              "docsToFormat": "text/plain"
            }
          }
        },
        "operation": "download"
      },
      "credentials": {
        "googleDriveOAuth2Api": {
          "id": "HEy5EuZkgPZVEa9w",
          "name": "Google Drive account (n3w.it)"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "5fd88e03-3638-4d38-8df4-246e4a5f2bda",
      "name": "Embeddings OpenAI",
      "type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
      "position": [
        580,
        -800
      ],
      "parameters": {
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "4zwP0MSr8zkNvvV9",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "3740a841-e272-44f9-b76d-51fb90137fd3",
      "name": "Default Data Loader",
      "type": "@n8n/n8n-nodes-langchain.documentDefaultDataLoader",
      "position": [
        760,
        -800
      ],
      "parameters": {
        "options": {},
        "dataType": "binary"
      },
      "typeVersion": 1
    },
    {
      "id": "075d1038-d1fd-4527-8eda-961f20c7869a",
      "name": "Token Splitter",
      "type": "@n8n/n8n-nodes-langchain.textSplitterTokenSplitter",
      "position": [
        760,
        -600
      ],
      "parameters": {
        "chunkSize": 300,
        "chunkOverlap": 30
      },
      "typeVersion": 1
    },
    {
      "id": "57cc8eaf-26b3-480f-ab5d-c8646519cfa3",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        120,
        -1320
      ],
      "parameters": {
        "color": 6,
        "width": 880,
        "height": 220,
        "content": "# STEP 1\n\n## Create Qdrant Collection\nChange:\n- QDRANTURL\n- COLLECTION"
      },
      "typeVersion": 1
    },
    {
      "id": "70bc0676-c0ea-4de8-8659-bfb8b0ea653f",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -100,
        -1060
      ],
      "parameters": {
        "color": 4,
        "width": 620,
        "height": 400,
        "content": "# STEP 2\n\n\n\n\n\n\n\n\n\n\n\n\n## Documents vectorization with Qdrant and Google Drive\nChange:\n- QDRANTURL\n- COLLECTION"
      },
      "typeVersion": 1
    },
    {
      "id": "411c4f55-ae41-49b5-a821-df1a3d8fefec",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -380,
        660
      ],
      "parameters": {
        "color": 5,
        "width": 1220,
        "content": "# STEP 5\nIf required retrive the informations by RAG system"
      },
      "typeVersion": 1
    },
    {
      "id": "49d1fe78-4c38-4508-84c3-3a571ad9a2b0",
      "name": "Sticky Note6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -360,
        -360
      ],
      "parameters": {
        "color": 5,
        "width": 1220,
        "content": "# STEP 3\nIf required retrive the informations by Order system\n- Set your API URL Tracking service"
      },
      "typeVersion": 1
    },
    {
      "id": "23d42754-0126-4b3a-91b0-b489ef83b36c",
      "name": "Sticky Note7",
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Preguntas frecuentes

¿Cómo usar este flujo de trabajo?

Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.

¿En qué escenarios es adecuado este flujo de trabajo?

Avanzado - Inteligencia Artificial

¿Es de pago?

Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.

Información del flujo de trabajo
Nivel de dificultad
Avanzado
Número de nodos34
Categoría1
Tipos de nodos17
Descripción de la dificultad

Adecuado para usuarios avanzados, flujos de trabajo complejos con 16+ nodos

Autor

Full-stack Web Developer based in Italy specialising in Marketing & AI-powered automations. For business enquiries, send me an email at info@n3w.it or add me on Linkedin.com/in/davideboizza

Enlaces externos
Ver en n8n.io

Compartir este flujo de trabajo

Categorías

Categorías: 34