☎️ Demostración de Centro de Llamadas

Avanzado

Este es unSupport, AIflujo de automatización del dominio deautomatización que contiene 38 nodos.Utiliza principalmente nodos como If, Set, Code, Redis, Switch, combinando tecnología de inteligencia artificial para lograr automatización inteligente. Centro de llamadas con chatbot de IA: Demostración de centro de llamadas (listo para producción, parte 2)

Requisitos previos
  • Información de conexión del servidor Redis
  • Información de conexión de la base de datos PostgreSQL
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
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}
Preguntas frecuentes

¿Cómo usar este flujo de trabajo?

Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.

¿En qué escenarios es adecuado este flujo de trabajo?

Avanzado - Soporte, Inteligencia Artificial

¿Es de pago?

Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.

Información del flujo de trabajo
Nivel de dificultad
Avanzado
Número de nodos38
Categoría2
Tipos de nodos14
Descripción de la dificultad

Adecuado para usuarios avanzados, flujos de trabajo complejos con 16+ nodos

Autor
ChatPayLabs

ChatPayLabs

@chatpaylabs

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Enlaces externos
Ver en n8n.io

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Categorías

Categorías: 34