Robot de soporte de WhatsApp con IA (creación de tickets en Google Sheets)
Avanzado
Este es unSupport Chatbot, Multimodal AIflujo de automatización del dominio deautomatización que contiene 35 nodos.Utiliza principalmente nodos como Set, Xml, Code, Html, Wait. Robot de soporte para WhatsApp basado en AI (creación de tickets en Google Sheets)
Requisitos previos
- •Cuenta de Google y credenciales de API de Gmail
- •Pueden requerirse credenciales de autenticación para la API de destino
- •Credenciales de API de Google Sheets
- •Clave de API de OpenAI
- •Clave de API de Pinecone
Nodos utilizados (35)
Categoría
Vista previa del flujo de trabajo
Visualización de las conexiones entre nodos, con soporte para zoom y panorámica
Exportar flujo de trabajo
Copie la siguiente configuración JSON en n8n para importar y usar este flujo de trabajo
{
"nodes": [
{
"id": "c5b15d1f-3f07-4075-83d6-e9b393a20a16",
"name": "Cuando se recibe mensaje en el chat",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
1344,
720
],
"webhookId": "5365fa15-96ef-4437-90f5-8faeb595b03a",
"parameters": {},
"typeVersion": 1.1
},
{
"id": "91546766-7a95-4b59-8d13-e4b970b28e88",
"name": "Agente de IA",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
1776,
720
],
"parameters": {},
"typeVersion": 2.1
},
{
"id": "b4a7917b-a9e6-4076-9aad-efe7cc4d72c5",
"name": "Al enviar formulario",
"type": "n8n-nodes-base.formTrigger",
"position": [
1104,
-368
],
"webhookId": "8e81bc08-6fc8-4a47-8e45-63fe28046b5b",
"parameters": {},
"typeVersion": 2.2
},
{
"id": "f8d14cc9-8eb6-4fc6-9ffc-9c916738b09d",
"name": "XML",
"type": "n8n-nodes-base.xml",
"position": [
1856,
-368
],
"parameters": {},
"typeVersion": 1
},
{
"id": "a0af59c0-9c5a-4e4a-8654-fd4546224646",
"name": "Solicitud HTTP",
"type": "n8n-nodes-base.httpRequest",
"position": [
1696,
-368
],
"parameters": {},
"typeVersion": 4.2
},
{
"id": "5ebd8d66-9d86-400e-b601-7fa2e0eb40c0",
"name": "Código",
"type": "n8n-nodes-base.code",
"position": [
2000,
-368
],
"parameters": {},
"typeVersion": 2
},
{
"id": "7dd826d4-a44e-4cf0-b85f-d23410d6a84d",
"name": "Obtener HTML de página",
"type": "n8n-nodes-base.httpRequest",
"position": [
2736,
-432
],
"parameters": {},
"typeVersion": 4.2
},
{
"id": "ed14bf13-5e46-4465-b93b-0cf8b1cbcc16",
"name": "HTML",
"type": "n8n-nodes-base.html",
"position": [
2736,
-624
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "add88ee7-7e17-4c34-a539-7b727e57c3a9",
"name": "Iterar sobre páginas",
"type": "n8n-nodes-base.splitInBatches",
"position": [
2544,
-528
],
"parameters": {},
"typeVersion": 3
},
{
"id": "ef4fcd5d-5fa5-4d75-af9c-58c4f559d7a3",
"name": "Esperar",
"type": "n8n-nodes-base.wait",
"position": [
2896,
-432
],
"webhookId": "9d87e60f-9df8-4a13-9c22-e3e5a5bb9c0e",
"parameters": {},
"typeVersion": 1.1
},
{
"id": "fd7d2d87-8f73-4ce8-8788-b7ee3c983a83",
"name": "Dividir URLs de páginas",
"type": "n8n-nodes-base.code",
"position": [
1696,
-544
],
"parameters": {},
"typeVersion": 2
},
{
"id": "81444721-dcc0-41dc-91f0-5c71f04e3033",
"name": "Vector Store Pinecone",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
"position": [
3296,
-208
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "a986e0b4-c032-4335-9c9b-c56197f9fbf7",
"name": "Cargador de datos predeterminado",
"type": "@n8n/n8n-nodes-langchain.documentDefaultDataLoader",
"position": [
3488,
0
],
"parameters": {},
"typeVersion": 1.1
},
{
"id": "5e9546d6-b63e-4db8-8ccf-1580dd389079",
"name": "Memoria simple",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
1840,
928
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "a79d3e2d-b7c6-401b-a449-9a46a7d65f43",
"name": "Pinecone (Recuperar información)",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
"position": [
2032,
928
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "3bef0066-c5f8-420a-8064-ed0311b03a97",
"name": "Información de empresa",
"type": "n8n-nodes-base.set",
"position": [
1568,
720
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "40eb17ab-e6cd-4a88-8842-de528839a47e",
"name": "Extraer texto",
"type": "n8n-nodes-base.extractFromFile",
"position": [
2512,
32
],
"parameters": {},
"typeVersion": 1
},
{
"id": "51d7cd78-8fb6-43cf-af33-460105ea6185",
"name": "Extraer PDF",
"type": "n8n-nodes-base.extractFromFile",
"position": [
2512,
-128
],
"parameters": {},
"typeVersion": 1
},
{
"id": "673ce2d3-e67b-4d19-9d2b-16817d543b1a",
"name": "Seleccionar texto",
"type": "n8n-nodes-base.set",
"position": [
2704,
32
],
"parameters": {},
"typeVersion": 3.4
},
{
"id": "3f4379fb-1ee1-45a2-8038-41150aa0819d",
"name": "PDF o TXT",
"type": "n8n-nodes-base.switch",
"position": [
2304,
-48
],
"parameters": {},
"typeVersion": 3.2
},
{
"id": "15a0a6a4-302d-45e4-af7c-72b21efc59dc",
"name": "Combinar",
"type": "n8n-nodes-base.merge",
"position": [
2192,
-528
],
"parameters": {},
"typeVersion": 3.2
},
{
"id": "9be77a2b-5508-414b-92a1-e4c3178cc160",
"name": "Eliminar duplicados",
"type": "n8n-nodes-base.removeDuplicates",
"position": [
2336,
-528
],
"parameters": {},
"typeVersion": 2
},
{
"id": "1ccd6382-e370-47f7-902a-bc9ecf7f1ac6",
"name": "Iterar sobre archivos",
"type": "n8n-nodes-base.splitInBatches",
"position": [
2080,
-192
],
"parameters": {},
"typeVersion": 3
},
{
"id": "c55ec9ad-9cf9-4813-a1cb-5a5bc8844469",
"name": "Switch1",
"type": "n8n-nodes-base.switch",
"position": [
1376,
-384
],
"parameters": {},
"typeVersion": 3.2
},
{
"id": "907ad368-9129-4d81-acbd-ad7d48de0787",
"name": "Dividir_Binario",
"type": "n8n-nodes-base.code",
"position": [
1856,
-64
],
"parameters": {},
"typeVersion": 2
},
{
"id": "05ac9943-f6de-43ab-b9bd-470d39e0db3d",
"name": "Obtener tickets",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
2384,
848
],
"parameters": {},
"typeVersion": 4.6
},
{
"id": "df90fdae-4d8f-43a7-acf9-1c2349b8cf02",
"name": "Crear tickets de soporte",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
2560,
784
],
"parameters": {},
"typeVersion": 4.6
},
{
"id": "05b6a554-0465-4595-821a-eac544c98b51",
"name": "Enviar mensaje en Gmail",
"type": "n8n-nodes-base.gmailTool",
"position": [
1856,
1200
],
"webhookId": "d78e82ae-5289-4213-b1f4-7fb749b83dad",
"parameters": {},
"typeVersion": 2.1
},
{
"id": "6d27f310-28e3-4698-b09c-d924e5d77b4a",
"name": "Modelo de chat OpenAI",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
1664,
928
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "53eb3e5f-8a73-4e8d-ab6e-840eb196f61d",
"name": "Embeddings OpenAI",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
2112,
1120
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "e6a670ff-1815-44f7-ad82-99a4ea356ebb",
"name": "Embeddings OpenAI1",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
3280,
16
],
"parameters": {},
"typeVersion": 1.2
},
{
"id": "ac031d5a-ed46-4c36-8213-734a08fc2c1f",
"name": "Activador WhatsApp",
"type": "n8n-nodes-base.whatsAppTrigger",
"position": [
1344,
544
],
"webhookId": "64048f32-bac4-473d-9a2a-9193401d3937",
"parameters": {},
"typeVersion": 1
},
{
"id": "77349f3e-1292-432f-822a-4ca1d0b4a20d",
"name": "Nota adhesiva",
"type": "n8n-nodes-base.stickyNote",
"position": [
1008,
-688
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "29fe4f2c-eed7-4e14-9f89-53e7bf689eaf",
"name": "Nota adhesiva1",
"type": "n8n-nodes-base.stickyNote",
"position": [
1008,
432
],
"parameters": {
"content": ""
},
"typeVersion": 1
},
{
"id": "0bbf9a71-f76d-49c5-8552-ae7b34dd1798",
"name": "Nota adhesiva2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-64,
-688
],
"parameters": {
"content": ""
},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
"f8d14cc9-8eb6-4fc6-9ffc-9c916738b09d": {
"main": [
[
{
"node": "5ebd8d66-9d86-400e-b601-7fa2e0eb40c0",
"type": "main",
"index": 0
}
]
]
},
"5ebd8d66-9d86-400e-b601-7fa2e0eb40c0": {
"main": [
[
{
"node": "15a0a6a4-302d-45e4-af7c-72b21efc59dc",
"type": "main",
"index": 1
}
]
]
},
"ed14bf13-5e46-4465-b93b-0cf8b1cbcc16": {
"main": [
[
{
"node": "81444721-dcc0-41dc-91f0-5c71f04e3033",
"type": "main",
"index": 0
}
]
]
},
"ef4fcd5d-5fa5-4d75-af9c-58c4f559d7a3": {
"main": [
[
{
"node": "add88ee7-7e17-4c34-a539-7b727e57c3a9",
"type": "main",
"index": 0
}
]
]
},
"15a0a6a4-302d-45e4-af7c-72b21efc59dc": {
"main": [
[
{
"node": "9be77a2b-5508-414b-92a1-e4c3178cc160",
"type": "main",
"index": 0
}
]
]
},
"c55ec9ad-9cf9-4813-a1cb-5a5bc8844469": {
"main": [
[
{
"node": "fd7d2d87-8f73-4ce8-8788-b7ee3c983a83",
"type": "main",
"index": 0
}
],
[
{
"node": "a0af59c0-9c5a-4e4a-8654-fd4546224646",
"type": "main",
"index": 0
}
],
[
{
"node": "907ad368-9129-4d81-acbd-ad7d48de0787",
"type": "main",
"index": 0
}
]
]
},
"3f4379fb-1ee1-45a2-8038-41150aa0819d": {
"main": [
[
{
"node": "51d7cd78-8fb6-43cf-af33-460105ea6185",
"type": "main",
"index": 0
}
],
[
{
"node": "40eb17ab-e6cd-4a88-8842-de528839a47e",
"type": "main",
"index": 0
}
]
]
},
"51d7cd78-8fb6-43cf-af33-460105ea6185": {
"main": [
[
{
"node": "673ce2d3-e67b-4d19-9d2b-16817d543b1a",
"type": "main",
"index": 0
}
]
]
},
"05ac9943-f6de-43ab-b9bd-470d39e0db3d": {
"ai_tool": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "ai_tool",
"index": 0
}
]
]
},
"673ce2d3-e67b-4d19-9d2b-16817d543b1a": {
"main": [
[
{
"node": "1ccd6382-e370-47f7-902a-bc9ecf7f1ac6",
"type": "main",
"index": 0
}
]
]
},
"3bef0066-c5f8-420a-8064-ed0311b03a97": {
"main": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "main",
"index": 0
}
]
]
},
"40eb17ab-e6cd-4a88-8842-de528839a47e": {
"main": [
[
{
"node": "1ccd6382-e370-47f7-902a-bc9ecf7f1ac6",
"type": "main",
"index": 0
}
]
]
},
"a0af59c0-9c5a-4e4a-8654-fd4546224646": {
"main": [
[
{
"node": "f8d14cc9-8eb6-4fc6-9ffc-9c916738b09d",
"type": "main",
"index": 0
}
]
]
},
"907ad368-9129-4d81-acbd-ad7d48de0787": {
"main": [
[
{
"node": "1ccd6382-e370-47f7-902a-bc9ecf7f1ac6",
"type": "main",
"index": 0
}
]
]
},
"5e9546d6-b63e-4db8-8ccf-1580dd389079": {
"ai_memory": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "ai_memory",
"index": 0
}
]
]
},
"7dd826d4-a44e-4cf0-b85f-d23410d6a84d": {
"main": [
[
{
"node": "ef4fcd5d-5fa5-4d75-af9c-58c4f559d7a3",
"type": "main",
"index": 0
}
]
]
},
"1ccd6382-e370-47f7-902a-bc9ecf7f1ac6": {
"main": [
[
{
"node": "81444721-dcc0-41dc-91f0-5c71f04e3033",
"type": "main",
"index": 0
}
],
[
{
"node": "3f4379fb-1ee1-45a2-8038-41150aa0819d",
"type": "main",
"index": 0
}
]
]
},
"add88ee7-7e17-4c34-a539-7b727e57c3a9": {
"main": [
[
{
"node": "ed14bf13-5e46-4465-b93b-0cf8b1cbcc16",
"type": "main",
"index": 0
}
],
[
{
"node": "7dd826d4-a44e-4cf0-b85f-d23410d6a84d",
"type": "main",
"index": 0
}
]
]
},
"fd7d2d87-8f73-4ce8-8788-b7ee3c983a83": {
"main": [
[
{
"node": "15a0a6a4-302d-45e4-af7c-72b21efc59dc",
"type": "main",
"index": 0
}
]
]
},
"ac031d5a-ed46-4c36-8213-734a08fc2c1f": {
"main": [
[
{
"node": "3bef0066-c5f8-420a-8064-ed0311b03a97",
"type": "main",
"index": 0
}
]
]
},
"53eb3e5f-8a73-4e8d-ab6e-840eb196f61d": {
"ai_embedding": [
[
{
"node": "a79d3e2d-b7c6-401b-a449-9a46a7d65f43",
"type": "ai_embedding",
"index": 0
}
]
]
},
"6d27f310-28e3-4698-b09c-d924e5d77b4a": {
"ai_languageModel": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"9be77a2b-5508-414b-92a1-e4c3178cc160": {
"main": [
[
{
"node": "add88ee7-7e17-4c34-a539-7b727e57c3a9",
"type": "main",
"index": 0
}
]
]
},
"e6a670ff-1815-44f7-ad82-99a4ea356ebb": {
"ai_embedding": [
[
{
"node": "81444721-dcc0-41dc-91f0-5c71f04e3033",
"type": "ai_embedding",
"index": 0
}
]
]
},
"b4a7917b-a9e6-4076-9aad-efe7cc4d72c5": {
"main": [
[
{
"node": "c55ec9ad-9cf9-4813-a1cb-5a5bc8844469",
"type": "main",
"index": 0
}
]
]
},
"a986e0b4-c032-4335-9c9b-c56197f9fbf7": {
"ai_document": [
[
{
"node": "81444721-dcc0-41dc-91f0-5c71f04e3033",
"type": "ai_document",
"index": 0
}
]
]
},
"df90fdae-4d8f-43a7-acf9-1c2349b8cf02": {
"ai_tool": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "ai_tool",
"index": 0
}
]
]
},
"05b6a554-0465-4595-821a-eac544c98b51": {
"ai_tool": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "ai_tool",
"index": 0
}
]
]
},
"a79d3e2d-b7c6-401b-a449-9a46a7d65f43": {
"ai_tool": [
[
{
"node": "91546766-7a95-4b59-8d13-e4b970b28e88",
"type": "ai_tool",
"index": 0
}
]
]
},
"c5b15d1f-3f07-4075-83d6-e9b393a20a16": {
"main": [
[
{
"node": "3bef0066-c5f8-420a-8064-ed0311b03a97",
"type": "main",
"index": 0
}
]
]
}
}
}Preguntas frecuentes
¿Cómo usar este flujo de trabajo?
Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.
¿En qué escenarios es adecuado este flujo de trabajo?
Avanzado - Chatbot de soporte, IA Multimodal
¿Es de pago?
Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.
Flujos de trabajo relacionados recomendados
Explorar nodos de n8n en la biblioteca de referencias visuales
Explorar nodos de n8n en la base de referencia visual
If
Ftp
Set
+
If
Ftp
Set
113 NodosI versus AI
Otros
Cargar el contenido de todas las páginas de un sitio web y almacenar embeddings en Pinecone usando Gemini
Obtener todo el contenido de las páginas de un sitio web y almacenar en Pinecone usando embeddings de Gemini
Xml
Code
Html
+
Xml
Code
Html
16 NodosZain Khan
Extracción de documentos
Copywriting de IA RAG con mezcla de contexto
Sincronización de Google Drive a Supabase para base de datos vectorial de contexto para aplicaciones RAG
If
Set
Code
+
If
Set
Code
76 NodosMichael Taleb
RAG de IA
基于AIdeMISagente
基于AIdegestión信息系统agente
If
Set
Code
+
If
Set
Code
129 NodosKumar Shivam
Soporte
Tienda de mascotas 4
🐶 Agente AI para citas en tiendas de mascotas
If
Set
Code
+
If
Set
Code
187 NodosBruno Dias
Inteligencia Artificial
Cargar problemas y comentarios no resueltos de Jira en Pinecone
Construir un agente de soporte impulsado por RAG para problemas de Jira usando Pinecone y OpenAI
Set
Code
Merge
+
Set
Code
Merge
30 NodosBr1
Creación de contenido
Información del flujo de trabajo
Nivel de dificultad
Avanzado
Número de nodos35
Categoría2
Tipos de nodos23
Descripción de la dificultad
Autor
Zain Khan
@zainI partner with businesses to streamline processes and accelerate growth through intelligent AI automation and Web/mobile Development. Leveraging deep expertise in GPT-4, LangChain, and n8n, I develop AI-powered agents and sophisticated LLM pipelines.
Enlaces externos
Ver en n8n.io →
Compartir este flujo de trabajo