正式 Gmail 草稿已更新
高级
这是一个Ticket Management, AI RAG领域的自动化工作流，包含 18 个节点。主要使用 If, Gmail, GmailTrigger, Agent, ChainLlm 等节点。 使用 GPT-4.1、Pinecone RAG 和 Gmail 的自动化产品邮件支持
前置要求
- •Google 账号和 Gmail API 凭证
- •OpenAI API Key
- •Pinecone API Key
使用的节点 (18)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "qeDWlH9s79U0ePoL",
"meta": {
"instanceId": "5ca157bf036415a321c9d29eeb986017053989bb83b5b61701e90fe3987ac8b7",
"templateCredsSetupCompleted": true
},
"name": "正式 Gmail 草稿已更新",
"tags": [],
"nodes": [
{
"id": "5a2cd71e-c453-4d50-abd6-c548175665e0",
"name": "使用向量存储回答问题",
"type": "@n8n/n8n-nodes-langchain.toolVectorStore",
"position": [
-688,
1472
],
"parameters": {
"name": "safai_info",
"description": "使用此工具回答用户的所有问题"
},
"typeVersion": 1
},
{
"id": "6f04f96a-80af-4498-8fb6-9fbb0d9765fb",
"name": "Pinecone Vector Store1",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
"position": [
-784,
1600
],
"parameters": {
"options": {
"pineconeNamespace": "mens-collection"
},
"pineconeIndex": {
"__rl": true,
"mode": "list",
"value": "mens-collection",
"cachedResultName": "mens-collection"
}
},
"credentials": {
"pineconeApi": {
"id": "nWCibAdZpkZoDctX",
"name": "PineconeApi account Rashed's"
}
},
"typeVersion": 1.1
},
{
"id": "156218ac-ac53-4709-a817-6ad0c3c0391b",
"name": "OpenAI 嵌入",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
-656,
1744
],
"parameters": {
"options": {}
},
"credentials": {
"openAiApi": {
"id": "G7yKHr9wDJKojrFb",
"name": "OpenAi account nagorik"
}
},
"typeVersion": 1.2
},
{
"id": "0081e565-c292-48a8-bc29-c6197e0b56de",
"name": "OpenAI聊天模型2",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-960,
1472
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-nano",
"cachedResultName": "gpt-4.1-nano"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "G7yKHr9wDJKojrFb",
"name": "OpenAi account nagorik"
}
},
"typeVersion": 1.2
},
{
"id": "2a672d15-27ca-4891-898d-aee83839f994",
"name": "OpenAI Chat Model3",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-432,
1600
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-nano",
"cachedResultName": "gpt-4.1-nano"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "G7yKHr9wDJKojrFb",
"name": "OpenAi account nagorik"
}
},
"typeVersion": 1.2
},
{
"id": "f190f735-3dd1-4680-83ab-1b853816e5f0",
"name": "Gmail Trigger1",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
-1760,
1296
],
"parameters": {
"simple": false,
"filters": {
"q": "-from:me"
},
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "cxgUDYN2OU5W186J",
"name": "Nagorik Gmail Account"
}
},
"typeVersion": 1
},
{
"id": "c7d38e8b-313e-4029-9162-a4a421efbdac",
"name": "If Needs Reply1",
"type": "n8n-nodes-base.if",
"position": [
-1184,
1312
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "53849246-ad32-4845-9976-9f9688f5a6f2",
"operator": {
"type": "boolean",
"operation": "true",
"singleValue": true
},
"leftValue": "={{ $json.needsReply }}",
"rightValue": "true"
}
]
}
},
"typeVersion": 2
},
{
"id": "a396adb8-3aef-46f1-af0b-35b9bb0c55a7",
"name": "JSON 解析器1",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
-1392,
1488
],
"parameters": {
"jsonSchema": "{\n \"type\": \"object\",\n \"properties\": {\n \"needsReply\": {\n \"type\": \"boolean\"\n }\n },\n \"required\": [\"needsReply\"]\n}\n"
},
"typeVersion": 1
},
{
"id": "e1e6c625-b2c9-4987-84b9-bdd01c7c0add",
"name": "OpenAI Chat1",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-1552,
1488
],
"parameters": {
"model": "gpt-4.1",
"options": {
"temperature": 0,
"responseFormat": "json_object"
}
},
"credentials": {
"openAiApi": {
"id": "G7yKHr9wDJKojrFb",
"name": "OpenAi account nagorik"
}
},
"typeVersion": 1
},
{
"id": "abdef9bf-cfeb-4530-aac0-7c686d6a5d4c",
"name": "评估消息是否需要回复1",
"type": "@n8n/n8n-nodes-langchain.chainLlm",
"position": [
-1536,
1312
],
"parameters": {
"prompt": "=Subject: {{ $json.subject }}\nMessage:\n{{ $json.textAsHtml }} ",
"messages": {
"messageValues": [
{
"message": "=Your task is to assess if the message requires a response. Return in JSON format true if it does, false otherwise. Emails which are not asking about anything regarding our men's clothin store don't require a response."
}
]
}
},
"typeVersion": 1.3
},
{
"id": "2b435c89-1c00-41fe-ba84-6e5d81f213c5",
"name": "Gmail",
"type": "n8n-nodes-base.gmail",
"position": [
-592,
1136
],
"webhookId": "6c2297da-923d-448f-8790-ea6e7c59097a",
"parameters": {
"message": "={{ $json.output }}",
"options": {},
"emailType": "text",
"messageId": "={{ $('Gmail Trigger1').item.json.id }}",
"operation": "reply"
},
"credentials": {
"gmailOAuth2": {
"id": "cxgUDYN2OU5W186J",
"name": "Nagorik Gmail Account"
}
},
"typeVersion": 2.1
},
{
"id": "5d2ee49d-a014-4ba6-a036-5a2c610203bd",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1840,
1200
],
"parameters": {
"color": 4,
"height": 256,
"content": "## 收集收到的邮件"
},
"typeVersion": 1
},
{
"id": "88aa8b62-f52e-49f0-8c12-bc3c1b0b78b8",
"name": "便签 1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1584,
1200
],
"parameters": {
"width": 304,
"height": 448,
"content": "## 评估邮件是否需要回复"
},
"typeVersion": 1
},
{
"id": "0dfaa8d0-9879-4ceb-89c0-51da658748b5",
"name": "便签 2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1264,
1200
],
"parameters": {
"color": 3,
"width": 272,
"height": 272,
"content": "## 仅筛选需要回复的邮件"
},
"typeVersion": 1
},
{
"id": "3b53a096-022b-4f4c-9b08-f18211c6e7b4",
"name": "便签 3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-816,
1392
],
"parameters": {
"color": 6,
"width": 528,
"height": 480,
"content": "## AI Agent 自定义知识库"
},
"typeVersion": 1
},
{
"id": "72bca71f-0248-4132-a0c6-ccfe1fa2ab32",
"name": "便签 4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-976,
1136
],
"parameters": {
"color": 5,
"width": 304,
"height": 208,
"content": "## RAG Agent"
},
"typeVersion": 1
},
{
"id": "dca5339b-d877-42c6-bed3-377d51f6b26a",
"name": "AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-944,
1200
],
"parameters": {
"text": "=Subject: {{ $('Gmail Trigger1').item.json.headers.subject }}\nMessage: {{ $('Gmail Trigger1').item.json.text }}",
"options": {
"systemMessage": "=You are a friendly and professional support agent for a men's clothing store whose goal is to help users by providing clear, accurate, and empathetic responses to their email. When a user asks a question or describes an issue through email regarding anything related to men's clothing store, use the Retrieval-Augmented Generation (RAG) tool to search and fetch the most relevant, up-to-date information from the knowledge base or documents available. Start the response with \"Dear\" header and end by saying \"Best regrads\" footer just like how a mail is written. (Dont add any name after \"Dear\")\n\nYour responses should:\n\n* Acknowledge the user’s concern with empathy.\n* Use the RAG tool to find precise information relevant to the user’s query.\n* Clearly explain the solution or information in simple, easy-to-understand language.\n* If you don’t find an exact answer, be honest about it and offer helpful alternatives or next steps.\n* Always maintain a polite, patient, and supportive tone.\n* Keep responses short and concise: Only provide the price and key features of the service requested. Avoid additional details unless directly requested."
},
"promptType": "define"
},
"typeVersion": 1.9
},
{
"id": "98ac7648-0609-46c8-892f-fcfc236086a0",
"name": "便签 5",
"type": "n8n-nodes-base.stickyNote",
"position": [
-656,
1056
],
"parameters": {
"color": 4,
"width": 224,
"height": 240,
"content": "## 发送回复"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "6e680f8b-d304-441c-9c11-5bdacf7b7c87",
"connections": {
"AI Agent": {
"main": [
[
{
"node": "Gmail",
"type": "main",
"index": 0
}
]
]
},
"JSON Parser1": {
"ai_outputParser": [
[
{
"node": "Assess if message needs a reply1",
"type": "ai_outputParser",
"index": 0
}
]
]
},
"OpenAI Chat1": {
"ai_languageModel": [
[
{
"node": "Assess if message needs a reply1",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Gmail Trigger1": {
"main": [
[
{
"node": "Assess if message needs a reply1",
"type": "main",
"index": 0
}
]
]
},
"If Needs Reply1": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
]
]
},
"Embeddings OpenAI": {
"ai_embedding": [
[
{
"node": "Pinecone Vector Store1",
"type": "ai_embedding",
"index": 0
}
]
]
},
"OpenAI Chat Model2": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"OpenAI Chat Model3": {
"ai_languageModel": [
[
{
"node": "Answer questions with a vector store",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Pinecone Vector Store1": {
"ai_vectorStore": [
[
{
"node": "Answer questions with a vector store",
"type": "ai_vectorStore",
"index": 0
}
]
]
},
"Assess if message needs a reply1": {
"main": [
[
{
"node": "If Needs Reply1",
"type": "main",
"index": 0
}
]
]
},
"Answer questions with a vector store": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 工单管理, AI RAG 检索增强
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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