服务后评价收集器
高级
这是一个CRM, Multimodal AI领域的自动化工作流，包含 20 个节点。主要使用 If, Wait, Gmail, Slack, HighLevel 等节点。 客户评价收集与情感分析：HighLevel、GPT-4o、Gmail和Slack
前置要求
- •Google 账号和 Gmail API 凭证
- •Slack Bot Token 或 Webhook URL
- •Google Sheets API 凭证
- •OpenAI API Key
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "HpfD2OfzgRMPn3Jf",
"meta": {
"instanceId": "8443f10082278c46aa5cf3acf8ff0f70061a2c58bce76efac814b16290845177",
"templateCredsSetupCompleted": true
},
"name": "服务后评价收集器",
"tags": [],
"nodes": [
{
"id": "5ad55032-d22a-4bf5-8107-0de7a4b18d57",
"name": "当点击“执行工作流”时",
"type": "n8n-nodes-base.manualTrigger",
"position": [
-576,
-96
],
"parameters": {},
"typeVersion": 1
},
{
"id": "d3590ccb-048d-45a7-b3df-fb0d73c58206",
"name": "验证交易获取成功",
"type": "n8n-nodes-base.if",
"position": [
48,
-96
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e2adb005-2b3c-4d1e-8445-442df1fe925a",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json.id }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "f7322a5c-5d60-491d-8bf2-f9c86cdf6a08",
"name": "在 Google Sheets 中记录错误",
"type": "n8n-nodes-base.googleSheets",
"position": [
368,
480
],
"parameters": {
"columns": {
"value": {},
"schema": [
{
"id": "error_id",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "error_id",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "error",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "error",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [
"error_id"
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1338537721,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1Uldk_4BxWbdZTDZxFUeohIfeBmGHHqVEl9Ogb0l6R8Y/edit#gid=1338537721",
"cachedResultName": "error log sheet"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1Uldk_4BxWbdZTDZxFUeohIfeBmGHHqVEl9Ogb0l6R8Y",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1Uldk_4BxWbdZTDZxFUeohIfeBmGHHqVEl9Ogb0l6R8Y/edit?usp=drivesdk",
"cachedResultName": "Interviewer Brief Pack "
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "kpPEOLCGn963qpoh",
"name": "automations@techdome.ai"
}
},
"typeVersion": 4.6
},
{
"id": "9ba98d72-ea5f-48f3-a68b-51e888202b77",
"name": "从 HighLevel 获取所有已成交交易",
"type": "n8n-nodes-base.highLevel",
"position": [
-224,
-96
],
"parameters": {
"filters": {
"status": "won"
},
"resource": "opportunity",
"operation": "getAll",
"requestOptions": {}
},
"credentials": {
"highLevelOAuth2Api": {
"id": "5QWHSi134dLIBEsC",
"name": "HighLevel account"
}
},
"typeVersion": 2
},
{
"id": "f1c517f9-a54d-4691-ac3f-e7815fe4378b",
"name": "生成个性化评价请求邮件（AI）",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
448,
-112
],
"parameters": {
"text": "=Generate an HTML-formatted review-request email for a client who has just completed a project with our agency. \nUse the following deal data to personalize the message:\n{{JSON.stringify($json)}}\n\nThe email should:\n1. Address the client by name. \n2. Thank them for working with our agency. \n3. Politely ask for their feedback and a quick public review. \n4. Include two call-to-action buttons:\n - One leading to the Google Review page: https://share.google/W3i4ulISiqRONADvO \n - Another leading to the internal Google Form: https://docs.google.com/forms/d/e/1FAIpQLScot2dbxFrx7jS8oTbQa3HZy9SSUtuB0iYch5U83UNNEwB9_g/viewform?usp=publish-editor \n5. End with a warm closing line from the Techdome team. \nKeep the tone professional, grateful, and concise. \nReturn only the HTML email body—no markdown or explanations.\n",
"options": {
"systemMessage": "=You are an AI email writer for a client-success automation system. \nYour task is to generate short, professional, visually clear HTML emails for clients after their project or service is completed. \nThe tone should be friendly and appreciative, encouraging them to share feedback and public reviews. \nAlways include clickable buttons styled with simple inline CSS (rounded corners, Techdome blue #1263ff). \nDo not use markdown, return only HTML output.\n"
},
"promptType": "define"
},
"typeVersion": 2.1
},
{
"id": "643e6cad-4045-45f6-833b-1571769bc48e",
"name": "配置 GPT-4o 模型",
"type": "@n8n/n8n-nodes-langchain.lmChatAzureOpenAi",
"position": [
448,
80
],
"parameters": {
"model": "gpt-4o",
"options": {}
},
"credentials": {
"azureOpenAiApi": {
"id": "C3WzT18XqF8OdVM6",
"name": "Azure Open AI account"
}
},
"typeVersion": 1
},
{
"id": "5f536653-7ba9-449e-a79c-31fefe83c811",
"name": "向客户发送评价请求邮件",
"type": "n8n-nodes-base.gmail",
"position": [
848,
-112
],
"webhookId": "0c82c299-6938-42ed-bda6-5007d79af34f",
"parameters": {
"sendTo": "=newscctv22@gmail.com",
"message": "={{ $json.output }}",
"options": {},
"subject": "=Thank You for Working with Techdome .\n"
},
"credentials": {
"gmailOAuth2": {
"id": "RchiXdmY8WaQhOSJ",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "2c27e2a5-0daa-40a3-9a89-306166bb2e3f",
"name": "检索邮件线程以获取回复",
"type": "n8n-nodes-base.gmail",
"position": [
1312,
-112
],
"webhookId": "ffb3a844-8c8b-4f17-a6e9-98e0371f4214",
"parameters": {
"options": {},
"resource": "thread",
"threadId": "={{ $json.threadId }}",
"operation": "get"
},
"credentials": {
"gmailOAuth2": {
"id": "RchiXdmY8WaQhOSJ",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "c33cb722-a2ef-400e-b593-4322e9b7a946",
"name": "配置 GPT-4o 模型1",
"type": "@n8n/n8n-nodes-langchain.lmChatAzureOpenAi",
"position": [
1568,
128
],
"parameters": {
"model": "gpt-4o",
"options": {}
},
"credentials": {
"azureOpenAiApi": {
"id": "C3WzT18XqF8OdVM6",
"name": "Azure Open AI account"
}
},
"typeVersion": 1
},
{
"id": "c9a7bf45-e0ba-4cb5-9374-a05098b89981",
"name": "等待24小时后执行下一步操作",
"type": "n8n-nodes-base.wait",
"position": [
1088,
-112
],
"webhookId": "7475fece-4562-46b3-a702-7a5c5fe88266",
"parameters": {
"amount": 24
},
"typeVersion": 1
},
{
"id": "4cfc001b-aa03-4a81-b7f4-e3d7ae01ad68",
"name": "总结客户反馈（AI）",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
1568,
-112
],
"parameters": {
"text": "=You are an AI assistant that summarizes client feedback threads for internal Slack updates.\n\nGiven the following Gmail thread JSON:\n{{JSON.stringify($json)}}\n\nCreate a short Slack message in this format:\n\n---\n🎉 *New Client Review Received!*\n\n*Client:* {{ $('Fetch All Won Deals from HighLevel').item.json.name }}\n*Feedback:* {{ $json.messages[1].snippet }}\n*Sentiment:* {{positive/neutral/negative}} \n\n\n---\n\nKeep it concise, human-readable, and formatted for Slack (use Markdown formatting). Do not include HTML or JSON — return plain text formatted for Slack.\n",
"options": {
"systemMessage": "=You are a client-success AI summarizer. \nYour goal is to turn raw Gmail thread data (including “Thank you” replies) into short, clean, Slack-ready summaries. \nFocus on identifying who replied (client name), what they said, and the tone (positive/neutral/negative).\n"
},
"promptType": "define"
},
"typeVersion": 2.1
},
{
"id": "544bd495-5eb1-49e5-9a5f-b0d1a2ddf709",
"name": "在 Slack 中发布评价总结",
"type": "n8n-nodes-base.slack",
"position": [
1952,
-112
],
"webhookId": "ddaa7632-9e35-4bd3-82d6-572d5cae84cc",
"parameters": {
"text": "={{ $json.output }}",
"user": {
"__rl": true,
"mode": "list",
"value": "U09HMPVD466",
"cachedResultName": "newscctv22"
},
"select": "user",
"otherOptions": {}
},
"credentials": {
"slackApi": {
"id": "rNqvWj9TfChPVRYY",
"name": "Slack account vivek"
}
},
"typeVersion": 2.3
},
{
"id": "12cf47f3-4f3a-4146-a898-e15971639c97",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1136,
-912
],
"parameters": {
"width": 608,
"height": 576,
"content": "## 工作原理"
},
"typeVersion": 1
},
{
"id": "3524ab6d-22b6-4abd-abfa-33073738457a",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-336,
-304
],
"parameters": {
"color": 7,
"width": 624,
"height": 416,
"content": "## 交易获取与验证"
},
"typeVersion": 1
},
{
"id": "28f81e01-fbc4-4e12-aa3d-e343df9ef37e",
"name": "便签2",
"type": "n8n-nodes-base.stickyNote",
"position": [
368,
-288
],
"parameters": {
"color": 7,
"width": 368,
"height": 512,
"content": "## AI 驱动的邮件生成"
},
"typeVersion": 1
},
{
"id": "d3be7c5b-de2b-4b78-9adc-9ab36c1cde69",
"name": "便签3",
"type": "n8n-nodes-base.stickyNote",
"position": [
768,
-336
],
"parameters": {
"color": 7,
"height": 544,
"content": "## 邮件发送"
},
"typeVersion": 1
},
{
"id": "6976f94f-eade-4846-8723-5a2eba0e71ac",
"name": "便签说明4",
"type": "n8n-nodes-base.stickyNote",
"position": [
1040,
-320
],
"parameters": {
"color": 7,
"width": 432,
"height": 496,
"content": "## 等待与反馈检索"
},
"typeVersion": 1
},
{
"id": "31e6f968-061d-4796-863f-9f5617a64f2d",
"name": "便签说明5",
"type": "n8n-nodes-base.stickyNote",
"position": [
1504,
-352
],
"parameters": {
"color": 7,
"width": 368,
"height": 640,
"content": "## AI 反馈总结"
},
"typeVersion": 1
},
{
"id": "0b0535cf-0afc-44bd-ac14-17ae2f83dd82",
"name": "便签 6",
"type": "n8n-nodes-base.stickyNote",
"position": [
1888,
-352
],
"parameters": {
"color": 7,
"height": 464,
"content": "## Slack 公告"
},
"typeVersion": 1
},
{
"id": "4d6af1bd-b453-42ac-a491-eb8266b74ba4",
"name": "便签 7",
"type": "n8n-nodes-base.stickyNote",
"position": [
304,
304
],
"parameters": {
"color": 7,
"height": 416,
"content": "## 错误记录"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "a5d94f82-72ae-4824-9d7d-751ff361544f",
"connections": {
"Configure GPT-4o Model": {
"ai_languageModel": [
[
{
"node": "Generate Personalized Review Request Email (AI)",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Configure GPT-4o Model1": {
"ai_languageModel": [
[
{
"node": "Summarize Client Feedback (AI)",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Validate Deal Fetch Success": {
"main": [
[
{
"node": "Generate Personalized Review Request Email (AI)",
"type": "main",
"index": 0
}
],
[
{
"node": "Log Errors in Google Sheets",
"type": "main",
"index": 0
}
]
]
},
"Summarize Client Feedback (AI)": {
"main": [
[
{
"node": " Announce Review Summary in Slack",
"type": "main",
"index": 0
}
]
]
},
"Fetch All Won Deals from HighLevel": {
"main": [
[
{
"node": "Validate Deal Fetch Success",
"type": "main",
"index": 0
}
]
]
},
"Retrieve Email Thread for Response": {
"main": [
[
{
"node": "Summarize Client Feedback (AI)",
"type": "main",
"index": 0
}
]
]
},
"Send Review Request Email to Client": {
"main": [
[
{
"node": " Wait for 24 Hours Before Next Action",
"type": "main",
"index": 0
}
]
]
},
"When clicking ‘Execute workflow’": {
"main": [
[
{
"node": "Fetch All Won Deals from HighLevel",
"type": "main",
"index": 0
}
]
]
},
" Wait for 24 Hours Before Next Action": {
"main": [
[
{
"node": "Retrieve Email Thread for Response",
"type": "main",
"index": 0
}
]
]
},
"Generate Personalized Review Request Email (AI)": {
"main": [
[
{
"node": "Send Review Request Email to Client",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 客户关系管理, 多模态 AI
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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文档提取
工作流信息
难度等级
高级
节点数量20
分类2
节点类型10
作者
Rahul Joshi
@rahul08Rahul Joshi is a seasoned technology leader specializing in the n8n automation tool and AI-driven workflow automation. With deep expertise in building open-source workflow automation and self-hosted automation platforms, he helps organizations eliminate manual processes through intelligent n8n ai agent automation solutions.
外部链接
在 n8n.io 查看 →
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