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Zammad - 使用基于域名的分配为现有用户分配组织

中级

这是一个Support领域的自动化工作流，包含 8 个节点。主要使用 If, Set, Merge, Zammad, ManualTrigger 等节点。 根据邮箱域名将Zammad用户分配到组织

前置要求
  • •无特殊前置要求，导入即可使用

使用的节点 (8)

If
Set
Merge
Zammad
ManualTrigger

分类

客户支持
工作流预览
可视化展示节点连接关系，支持缩放和平移
React Flow
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
  "id": "QXhjTKmtXQyDDsAf",
  "meta": {
    "instanceId": "494d0146a0f47676ad70a44a32086b466621f62da855e3eaf0ee51dee1f76753",
    "templateCredsSetupCompleted": true
  },
  "name": "Zammad - 使用\"基于域名的分配\"为现有用户分配组织",
  "tags": [],
  "nodes": [
    {
      "id": "d62c20b0-332a-4c7d-96cb-c19fe03bf151",
      "name": "当点击\"测试工作流\"时",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        40,
        -80
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "9c23b715-1e88-4b3a-9146-377c9e0fc980",
      "name": "组织拥有域名且为共享状态",
      "type": "n8n-nodes-base.if",
      "position": [
        560,
        260
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "772457dc-73a3-4b4e-b51c-27e3ae49b393",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.domain_assignment }}",
              "rightValue": ""
            },
            {
              "id": "52d2e881-7825-47b0-8a03-e643ca90f2cb",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json.domain }}",
              "rightValue": ""
            },
            {
              "id": "e932a847-3f96-4280-8fd2-7cbc45105b42",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.shared }}",
              "rightValue": ""
            },
            {
              "id": "1d2ea76a-3510-4bea-89e6-de68ae37c787",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.active }}",
              "rightValue": ""
            },
            {
              "id": "5f9456be-3ba7-43c4-bfdb-77175be84b6a",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $json.domain }}",
              "rightValue": "={{ $json.domain }}"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "df8c21e9-81ca-4d92-a0ab-195a3372f027",
      "name": "用户拥有电子邮件但无组织",
      "type": "n8n-nodes-base.if",
      "position": [
        560,
        -80
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "8ceb54ef-61b0-40ed-814b-8918e34154fb",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.organization_id == null }}",
              "rightValue": ""
            },
            {
              "id": "7c0d4c59-baee-4080-9423-dfd1a9f29d82",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $json.active }}",
              "rightValue": ""
            },
            {
              "id": "4a45536c-5646-4e88-8498-36ad9a42efd1",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json.email }}",
              "rightValue": ""
            },
            {
              "id": "e0f5947a-9636-45c8-a73e-83adc9f66046",
              "operator": {
                "type": "string",
                "operation": "contains"
              },
              "leftValue": "={{ $json.email }}",
              "rightValue": "@"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "6f5b5cee-db76-414c-a3d6-b17f42e74a50",
      "name": "从用户电子邮件中提取域名",
      "type": "n8n-nodes-base.set",
      "position": [
        960,
        -100
      ],
      "parameters": {
        "values": {
          "number": [
            {
              "name": "user_id",
              "value": "={{ $json.id }}"
            }
          ],
          "string": [
            {
              "name": "domain",
              "value": "={{ $json.email.split('@')[1] }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1,
      "alwaysOutputData": true
    },
    {
      "id": "f40e2f91-5d31-4530-98dd-9f9973549e19",
      "name": "Zammad",
      "type": "n8n-nodes-base.zammad",
      "position": [
        320,
        -80
      ],
      "parameters": {
        "filters": {},
        "operation": "getAll",
        "returnAll": true
      },
      "credentials": {
        "zammadTokenAuthApi": {
          "id": "fj5GuzcJuNLQeMxz",
          "name": "Zammad Token Auth account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "c336af66-f837-4ebe-9cd2-ef00dd6a3cbd",
      "name": "Zammad1",
      "type": "n8n-nodes-base.zammad",
      "position": [
        340,
        260
      ],
      "parameters": {
        "resource": "organization",
        "operation": "getAll",
        "returnAll": true
      },
      "credentials": {
        "zammadTokenAuthApi": {
          "id": "fj5GuzcJuNLQeMxz",
          "name": "Zammad Token Auth account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "e9389dd2-069b-48b8-8f6b-090236de67f9",
      "name": "合并",
      "type": "n8n-nodes-base.merge",
      "position": [
        1280,
        220
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "fieldsToMatchString": "domain"
      },
      "typeVersion": 3
    },
    {
      "id": "8bd3ae8a-401a-4f8b-8e46-16943b817969",
      "name": "更新用户",
      "type": "n8n-nodes-base.zammad",
      "position": [
        1540,
        220
      ],
      "parameters": {
        "id": "={{ $json.user_id }}",
        "operation": "update",
        "updateFields": {
          "organization": "={{ $json.id }}"
        }
      },
      "credentials": {
        "zammadTokenAuthApi": {
          "id": "fj5GuzcJuNLQeMxz",
          "name": "Zammad Token Auth account"
        }
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "41932b8d-036f-471d-b8d4-9567cf105e63",
  "connections": {
    "Merge": {
      "main": [
        [
          {
            "node": "Update User",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad": {
      "main": [
        [
          {
            "node": "User has email and no organization",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad1": {
      "main": [
        [
          {
            "node": "Organization has domain and is shared",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract Domain from User E-Mail": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking ‘Test workflow’": {
      "main": [
        [
          {
            "node": "Zammad",
            "type": "main",
            "index": 0
          },
          {
            "node": "Zammad1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "User has email and no organization": {
      "main": [
        [
          {
            "node": "Extract Domain from User E-Mail",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Organization has domain and is shared": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 1
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流？

复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景？

中级 - 客户支持

需要付费吗？

本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。

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工作流信息
难度等级
中级
节点数量8
分类1
节点类型5
难度说明

适合有一定经验的用户，包含 6-15 个节点的中等复杂度工作流

作者
Sirhexalot

Sirhexalot

@sirhexalot

Open source enthusiast and Zammad user with a passion for sharing knowledge and building simple, effective automation solutions with n8n.

外部链接
在 n8n.io 查看 →

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