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将Zammad对象用户、角色、组和组织导出到Excel

高级

这是一个Support领域的自动化工作流,包含 18 个节点。主要使用 If, Set, Zammad, HttpRequest, ConvertToFile 等节点。 将Zammad对象(用户、角色、组、组织)导出到Excel

前置要求
  • 可能需要目标 API 的认证凭证
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
  "id": "IXumIzS9WtPAhKFX",
  "meta": {
    "instanceId": "494d0146a0f47676ad70a44a32086b466621f62da855e3eaf0ee51dee1f76753",
    "templateCredsSetupCompleted": true
  },
  "name": "将 Zammad 对象用户、角色、组和组织导出到 Excel",
  "tags": [],
  "nodes": [
    {
      "id": "59b12a25-d90f-47f0-a043-a51f71f5761e",
      "name": "当点击\"测试工作流\"时",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -120,
        -80
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "259acda6-75be-4011-b021-56321ab10478",
      "name": "Zammad 通用用户对象",
      "type": "n8n-nodes-base.set",
      "position": [
        600,
        -80
      ],
      "parameters": {
        "values": {
          "number": [
            {
              "name": "user_id",
              "value": "={{ $json.id }}"
            },
            {
              "name": "organization_id",
              "value": "={{ $json.organization_id }}"
            }
          ],
          "string": [
            {
              "name": "email",
              "value": "={{ $json.email }}"
            },
            {
              "name": "firstname",
              "value": "={{ $json.firstname }}"
            },
            {
              "name": "lastname",
              "value": "={{ $json.lastname }}"
            },
            {
              "name": "role_ids",
              "value": "={{ $json.role_ids.join() }}\n"
            },
            {
              "name": "groups",
              "value": "={{ $json.group_ids }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "57c68cc2-f5d6-4425-9dc2-b2d6b21f0026",
      "name": "Zammad 通用组织对象",
      "type": "n8n-nodes-base.set",
      "position": [
        600,
        160
      ],
      "parameters": {
        "values": {
          "number": [
            {
              "name": "organization_id",
              "value": "={{ $json.id }}"
            },
            {
              "name": "name",
              "value": "={{ $json.name }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "c40b275c-1d33-4604-8073-3651641c94ed",
      "name": "Zammad 通用角色对象",
      "type": "n8n-nodes-base.set",
      "position": [
        600,
        400
      ],
      "parameters": {
        "values": {
          "number": [
            {
              "name": "role_id",
              "value": "={{ $json.id }}"
            },
            {
              "name": "name",
              "value": "={{ $json.name }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "29a257db-955d-4ff3-a7bb-f9a888f96e78",
      "name": "获取所有组织",
      "type": "n8n-nodes-base.zammad",
      "position": [
        340,
        160
      ],
      "parameters": {
        "resource": "organization",
        "operation": "getAll",
        "returnAll": true
      },
      "credentials": {
        "zammadTokenAuthApi": {
          "id": "fj5GuzcJuNLQeMxz",
          "name": "Zammad Token Auth account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "b4a9c2ca-b110-46ba-b5b9-2e8d8e357dfb",
      "name": "获取所有角色",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        340,
        400
      ],
      "parameters": {
        "url": "={{ $json.zammad_base_url }}/api/v1/roles",
        "options": {},
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Authorization",
              "value": "=Bearer {{ $json.zammad_api_key }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "9f5049cc-37ca-4069-86a1-75dffa9c2c96",
      "name": "转换为 Excel 组织",
      "type": "n8n-nodes-base.convertToFile",
      "position": [
        1320,
        140
      ],
      "parameters": {
        "options": {
          "fileName": "Zammad_Organizations.xlsx"
        },
        "operation": "xlsx"
      },
      "typeVersion": 1.1
    },
    {
      "id": "1a05b494-919c-4e53-8772-8c504e667f1c",
      "name": "转换为 Excel 角色",
      "type": "n8n-nodes-base.convertToFile",
      "position": [
        1340,
        380
      ],
      "parameters": {
        "options": {
          "fileName": "Zammad_Roles.xlsx"
        },
        "operation": "xlsx"
      },
      "typeVersion": 1.1
    },
    {
      "id": "f1160af5-fcee-421d-9ede-b6f56ac0ce8d",
      "name": "转换为 Excel 用户",
      "type": "n8n-nodes-base.convertToFile",
      "position": [
        1300,
        -100
      ],
      "parameters": {
        "options": {
          "fileName": "Zammad_Users.xslx"
        },
        "operation": "xlsx"
      },
      "typeVersion": 1.1
    },
    {
      "id": "192c5342-5140-48f9-acb0-d14a41064fa3",
      "name": "获取所有用户",
      "type": "n8n-nodes-base.zammad",
      "position": [
        340,
        -80
      ],
      "parameters": {
        "filters": {},
        "operation": "getAll",
        "returnAll": true
      },
      "credentials": {
        "zammadTokenAuthApi": {
          "id": "fj5GuzcJuNLQeMxz",
          "name": "Zammad Token Auth account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "ae687777-c1cb-4a23-ae1e-aa34febc27d6",
      "name": "Zammad 通用组对象",
      "type": "n8n-nodes-base.set",
      "position": [
        620,
        620
      ],
      "parameters": {
        "values": {
          "number": [
            {
              "name": "group_id",
              "value": "={{ $json.id }}"
            },
            {
              "name": "name",
              "value": "={{ $json.name }}"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "0d38e0b3-1a59-4a8f-9a04-8526aba91fd5",
      "name": "获取所有组",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        340,
        620
      ],
      "parameters": {
        "url": "={{ $json.zammad_base_url }}/api/v1/groups",
        "options": {},
        "sendHeaders": true,
        "headerParameters": {
          "parameters": [
            {
              "name": "Authorization",
              "value": "=Bearer {{ $json.zammad_api_key }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "e30bd0ad-9772-4af7-9012-99199fee65b2",
      "name": "如果",
      "type": "n8n-nodes-base.if",
      "position": [
        900,
        -80
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "0ca9d3a3-b726-4396-8cec-4a74c8e3949b",
              "operator": {
                "type": "object",
                "operation": "exists",
                "singleValue": true
              },
              "leftValue": "={{ $json }}",
              "rightValue": 1781
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "2a83536e-e250-425a-aac7-f26ede0caf54",
      "name": "基础变量",
      "type": "n8n-nodes-base.set",
      "position": [
        60,
        400
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "68b32087-5e23-4590-8042-0061234ce479",
              "name": "zammad_base_url",
              "type": "string",
              "value": "-put-your-zammad-base-url-"
            },
            {
              "id": "7db7572e-2524-4f2a-a1d6-b44330662c30",
              "name": "zammad_api_key",
              "type": "string",
              "value": "-put-your-api-key-"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "db6a3024-9778-4d1e-8b25-34f2ee3ec26f",
      "name": "转换为 Excel 组",
      "type": "n8n-nodes-base.convertToFile",
      "position": [
        1340,
        600
      ],
      "parameters": {
        "options": {
          "fileName": "Zammad_Groups.xlsx"
        },
        "operation": "xlsx"
      },
      "typeVersion": 1.1
    },
    {
      "id": "bd191e0d-927d-44ca-afe6-fa6c7f3d59a2",
      "name": "如果需要则过滤组",
      "type": "n8n-nodes-base.if",
      "position": [
        900,
        620
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "0ca9d3a3-b726-4396-8cec-4a74c8e3949b",
              "operator": {
                "type": "object",
                "operation": "exists",
                "singleValue": true
              },
              "leftValue": "={{ $json }}",
              "rightValue": {}
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "c7c7b6b4-7faa-48b4-b7d8-6782dd1e4187",
      "name": "按需筛选角色",
      "type": "n8n-nodes-base.if",
      "position": [
        900,
        400
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "0ca9d3a3-b726-4396-8cec-4a74c8e3949b",
              "operator": {
                "type": "object",
                "operation": "exists",
                "singleValue": true
              },
              "leftValue": "={{ $json }}",
              "rightValue": 1781
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "a255bc7b-5d35-4671-852e-53f2b0980c26",
      "name": "如果需要则过滤组织",
      "type": "n8n-nodes-base.if",
      "position": [
        900,
        160
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "0ca9d3a3-b726-4396-8cec-4a74c8e3949b",
              "operator": {
                "type": "object",
                "operation": "exists",
                "singleValue": true
              },
              "leftValue": "={{ $json }}",
              "rightValue": 1781
            }
          ]
        }
      },
      "typeVersion": 2.2
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "8282fc5a-1ed4-4730-8e08-3d9f279dc3b5",
  "connections": {
    "If": {
      "main": [
        [
          {
            "node": "Convert to Excel Users",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get all Roles": {
      "main": [
        [
          {
            "node": "Zammad Univeral Role Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get all Users": {
      "main": [
        [
          {
            "node": "Zammad Univeral User Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get all Groups": {
      "main": [
        [
          {
            "node": "Zammad Univeral Group Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Basic Variables": {
      "main": [
        [
          {
            "node": "Get all Roles",
            "type": "main",
            "index": 0
          },
          {
            "node": "Get all Groups",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get all Organizations": {
      "main": [
        [
          {
            "node": "Zammad Univeral Organization Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Filter Roles if needed": {
      "main": [
        [
          {
            "node": "Convert to Excel Roles",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Filter Groups if needed": {
      "main": [
        [
          {
            "node": "Convert to Excel Groups",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral Role Object": {
      "main": [
        [
          {
            "node": "Filter Roles if needed",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral User Object": {
      "main": [
        [
          {
            "node": "If",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral Group Object": {
      "main": [
        [
          {
            "node": "Filter Groups if needed",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Filter Organizations if needed": {
      "main": [
        [
          {
            "node": "Convert to Excel Organizations",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking ‘Test workflow’": {
      "main": [
        [
          {
            "node": "Get all Users",
            "type": "main",
            "index": 0
          },
          {
            "node": "Basic Variables",
            "type": "main",
            "index": 0
          },
          {
            "node": "Get all Organizations",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral Organization Object": {
      "main": [
        [
          {
            "node": "Filter Organizations if needed",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流?

复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景?

高级 - 客户支持

需要付费吗?

本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。

工作流信息
难度等级
高级
节点数量18
分类1
节点类型6
难度说明

适合高级用户,包含 16+ 个节点的复杂工作流

作者
Sirhexalot

Sirhexalot

@sirhexalot

Open source enthusiast and Zammad user with a passion for sharing knowledge and building simple, effective automation solutions with n8n.

外部链接
在 n8n.io 查看

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