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通过 Excel 更新角色

中级

这是一个Support领域的自动化工作流,包含 9 个节点。主要使用 Set, Merge, HttpRequest, ManualTrigger, ExtractFromFile 等节点。 通过 Excel 更新 Zammad 角色

前置要求
  • 可能需要目标 API 的认证凭证
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
  "id": "xzKlhjcc6QEzA98Z",
  "meta": {
    "instanceId": "494d0146a0f47676ad70a44a32086b466621f62da855e3eaf0ee51dee1f76753",
    "templateId": "2041",
    "templateCredsSetupCompleted": true
  },
  "name": "通过 Excel 更新角色",
  "tags": [],
  "nodes": [
    {
      "id": "580d8a47-32cc-4976-a464-793523ae3d1e",
      "name": "当点击\"执行工作流\"时",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        80,
        140
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "f37ea772-a953-4b5b-8e54-c76e42938544",
      "name": "从文件提取",
      "type": "n8n-nodes-base.extractFromFile",
      "position": [
        760,
        140
      ],
      "parameters": {
        "options": {},
        "operation": "xlsx"
      },
      "typeVersion": 1
    },
    {
      "id": "60ab7913-d421-41cd-af04-ccec2ed6838e",
      "name": "合并",
      "type": "n8n-nodes-base.merge",
      "position": [
        1700,
        120
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "fieldsToMatchString": "email"
      },
      "typeVersion": 3
    },
    {
      "id": "ad6719b4-95dc-419e-94cb-97039014be62",
      "name": "基础变量",
      "type": "n8n-nodes-base.set",
      "position": [
        320,
        140
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "68b32087-5e23-4590-8042-0061234ce479",
              "name": "zammad_base_url",
              "type": "string",
              "value": "https://zammad.sirhexalot.de/"
            },
            {
              "id": "240f4dc5-a070-4623-96e7-1e0750dbeba5",
              "name": "excel_source_url",
              "type": "string",
              "value": "http://zammad.sirhexalot.de/Users.txt"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "8f18e493-5dbe-4447-a422-450c610e9585",
      "name": "Zammad 通用用户对象",
      "type": "n8n-nodes-base.set",
      "position": [
        1020,
        140
      ],
      "parameters": {
        "values": {
          "string": [
            {
              "name": "email",
              "value": "={{ $json.email }}"
            },
            {
              "name": "role_ids",
              "value": "={{ $json.role_ids }}\n"
            }
          ]
        },
        "options": {},
        "keepOnlySet": true
      },
      "typeVersion": 1
    },
    {
      "id": "5bc0a423-91bc-4b52-af05-2869223bbbff",
      "name": "下载 Excel",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        540,
        140
      ],
      "parameters": {
        "url": "={{ $json.excel_source_url }}",
        "options": {
          "response": {
            "response": {
              "responseFormat": "file"
            }
          }
        }
      },
      "typeVersion": 4.1
    },
    {
      "id": "b5962a7b-27d3-45f1-adc4-1abff5d1c990",
      "name": "按邮箱查找 Zammad 用户",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1360,
        -60
      ],
      "parameters": {
        "url": "={{ $('Basic Variables').item.json.zammad_base_url }}api/v1/users/search?query=email:{{ $json.email }}",
        "options": {},
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "GJ7tG0KxDpEUv3DS",
          "name": "zammad.sirhexalot.de"
        }
      },
      "executeOnce": false,
      "typeVersion": 4.2,
      "alwaysOutputData": false
    },
    {
      "id": "0b8f5007-d28d-4406-a7ec-aa69d2b865d5",
      "name": "更新用户角色",
      "type": "n8n-nodes-base.httpRequest",
      "onError": "continueErrorOutput",
      "position": [
        2020,
        120
      ],
      "parameters": {
        "url": "={{ $('Basic Variables').item.json.zammad_base_url }}/api/v1/users/{{ $json.id }}",
        "method": "PUT",
        "options": {},
        "jsonBody": "={\n  \"role_ids\": [\n  {{ $json.role_ids }}\n  ]\n} ",
        "sendBody": true,
        "specifyBody": "json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth"
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "GJ7tG0KxDpEUv3DS",
          "name": "zammad.sirhexalot.de"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "7724e271-0beb-4fc3-a9dd-4e55bcf033a1",
      "name": "便签",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        60,
        -500
      ],
      "parameters": {
        "width": 577.5890410958907,
        "height": 253.58904109589045,
        "content": "## Zammad 认证"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "2e34f31f-cb00-43e1-8709-6405ea8521ac",
  "connections": {
    "Merge": {
      "main": [
        [
          {
            "node": "Update User Roles",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Download Excel": {
      "main": [
        [
          {
            "node": "Extract from File",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Basic Variables": {
      "main": [
        [
          {
            "node": "Download Excel",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract from File": {
      "main": [
        [
          {
            "node": "Zammad Univeral User Object",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Find Zammad User by email": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Zammad Univeral User Object": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 1
          },
          {
            "node": "Find Zammad User by email",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When clicking \"Execute Workflow\"": {
      "main": [
        [
          {
            "node": "Basic Variables",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流?

复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景?

中级 - 客户支持

需要付费吗?

本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。

工作流信息
难度等级
中级
节点数量9
分类1
节点类型6
难度说明

适合有一定经验的用户,包含 6-15 个节点的中等复杂度工作流

作者
Sirhexalot

Sirhexalot

@sirhexalot

Open source enthusiast and Zammad user with a passion for sharing knowledge and building simple, effective automation solutions with n8n.

外部链接
在 n8n.io 查看

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