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CallForge - 03 - Gong转录处理器和Salesforce增强器

高级

这是一个Sales, Product, AI领域的自动化工作流，包含 23 个节点。主要使用 Set, Code, Merge, SplitOut, Aggregate 等节点，结合人工智能技术实现智能自动化。 CallForge - 03 - Gong转录处理器和Salesforce增强器

前置要求
  • •Salesforce OAuth 凭证
  • •可能需要目标 API 的认证凭证

使用的节点 (23)

Set
Code
Merge
SplitOut
Aggregate
Salesforce
StickyNote
HttpRequest
ExecuteWorkflowTrigger

分类

销售
产品
人工智能
工作流预览
可视化展示节点连接关系，支持缩放和平移
React Flow
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
  "meta": {
    "instanceId": "cb484ba7b742928a2048bf8829668bed5b5ad9787579adea888f05980292a4a7",
    "templateCredsSetupCompleted": true
  },
  "nodes": [
    {
      "id": "e893e48c-1b69-413a-90d7-ad6ce5987e7c",
      "name": "执行工作流触发器",
      "type": "n8n-nodes-base.executeWorkflowTrigger",
      "position": [
        -180,
        -60
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "1c42e95b-705d-43ae-91ce-1029334b9e9a",
      "name": "检索详细通话数据",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        60,
        40
      ],
      "parameters": {
        "url": "https://api.gong.io/v2/calls/extensive",
        "options": {
          "fullResponse": true
        },
        "requestMethod": "POST",
        "authentication": "genericCredentialType",
        "jsonParameters": true,
        "genericAuthType": "httpHeaderAuth",
        "bodyParametersJson": "={\n  \"contentSelector\": {\n    \"context\": \"Extended\",\n    \"contextTiming\": [\"Now\", \"TimeOfCall\"],\n    \"exposedFields\": {\n      \"collaboration\": {\n        \"publicComments\": true\n      },\n      \"content\": {\n        \"pointsOfInterest\": true,\n        \"structure\": true,\n        \"topics\": true,\n        \"trackers\": true\n      },\n      \"interaction\": {\n        \"personInteractionStats\": true,\n        \"questions\": true,\n        \"speakers\": true,\n        \"video\": true\n      },\n      \"media\": false,\n      \"parties\": true\n    }\n  },\n  \"filter\": {\n    \"callIds\": [\"{{ $json['calldata[0].calls'].id }}\"]\n  }\n}"
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "Bz7PHFY0lgEhLsC0",
          "name": "Giulio Gong API"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "69c9ef1a-9ef4-4c3f-ab62-a5c9b2a10a4e",
      "name": "获取转录文本",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        60,
        -140
      ],
      "parameters": {
        "url": "https://api.gong.io/v2/calls/transcript?callIds=1807130744801961509",
        "options": {
          "fullResponse": true
        },
        "requestMethod": "POST",
        "authentication": "genericCredentialType",
        "jsonParameters": true,
        "genericAuthType": "httpHeaderAuth",
        "bodyParametersJson": "={\"filter\":{\"callIds\":[\"{{ $json['calldata[0].calls'].id }}\"]}}"
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "Bz7PHFY0lgEhLsC0",
          "name": "Giulio Gong API"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "a9643d2c-6245-4c40-92ee-49eb667e3348",
      "name": "合并转录文本为字符串",
      "type": "n8n-nodes-base.set",
      "position": [
        260,
        -140
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "c9828e0c-fce4-487d-b5cb-bff625cb7c8e",
              "name": "Conversation",
              "type": "array",
              "value": "={{ $jmespath($json.body.callTranscripts, '[].transcript[].{\"speaker\": speakerId, \"text\": sentences[].text}') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "ce7cce2a-95b2-4d74-865d-d1af028e16de",
      "name": "分离Notion数据",
      "type": "n8n-nodes-base.set",
      "position": [
        2720,
        -100
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "ee14c39a-1590-4262-b5ab-36640a6e3c31",
              "name": "metaData.CompanyName",
              "type": "string",
              "value": "={{ $json.sfOpp[0].Name }}"
            },
            {
              "id": "0d323985-076c-456f-bf4c-d9520b07f73d",
              "name": "Attendees.internal",
              "type": "array",
              "value": "={{ $jmespath($json.gongData[0].parties, '[?affiliation==`Internal`].emailAddress') }}"
            },
            {
              "id": "ee040180-fce4-4d68-a406-26a88a383c14",
              "name": "metaData.title",
              "type": "string",
              "value": "={{ $json.gongData[0].metaData.title }}"
            },
            {
              "id": "dea503f9-d575-4804-bbe7-0dcf7d5fbea4",
              "name": "metaData.started",
              "type": "string",
              "value": "={{ $json.gongData[0].metaData.started }}"
            },
            {
              "id": "91fa2545-6a02-43e6-b893-4d3133540a5c",
              "name": "metaData.GongCallID",
              "type": "string",
              "value": "={{ $json.gongData[0].metaData.id }}"
            },
            {
              "id": "c0cbfa8b-40d1-4838-a375-88ea8eb85170",
              "name": "metaData.url",
              "type": "string",
              "value": "={{ $json.gongData[0].metaData.url }}"
            },
            {
              "id": "d10a0184-f17c-4fd6-aed5-72656e15f856",
              "name": "Conversation",
              "type": "string",
              "value": "={{ $json.gongData[0].conversationText }}"
            },
            {
              "id": "02eb0113-7e52-4931-bd10-3f2bee87d984",
              "name": "Attendees.external",
              "type": "array",
              "value": "={{ $jmespath($json.gongData[0].parties, '[?affiliation==`External` || affiliation==`Unknown`].emailAddress') }}"
            },
            {
              "id": "c2183c7b-d552-4a16-bb08-c9ed247f8111",
              "name": "Attendees.externalNames",
              "type": "array",
              "value": "={{ $jmespath($json.gongData[0].parties, '[?affiliation==`External` || affiliation==`Unknown`].name') }}"
            },
            {
              "id": "a232bd40-ae56-4c12-8b3f-9062d4880415",
              "name": "Attendees.internalNames",
              "type": "array",
              "value": "={{ $jmespath($json.gongData[0].parties, '[?affiliation==`Internal`].name') }}"
            },
            {
              "id": "99f7143e-af6c-45d2-b3a1-c5169c6632eb",
              "name": "metaData.Integrations",
              "type": "string",
              "value": "={{ $('Execute Workflow Trigger').item.json['calldata[1].integrations'] }}"
            },
            {
              "id": "7fe14a89-5fda-4594-8b5a-6fbd8a519db9",
              "name": "metaData.Competitors",
              "type": "string",
              "value": "={{ $('Execute Workflow Trigger').item.json['calldata[2].competitors'] }}"
            },
            {
              "id": "29fb3dbe-071c-4b02-9dd9-afa4c3a4ad8f",
              "name": "metaData.domain",
              "type": "string",
              "value": "={{ \n  (() => {\n    // List of known free email domains\n    const freeEmailDomains = [\n      'gmail.com',\n      'yahoo.com',\n      'hotmail.com',\n      'outlook.com',\n      'aol.com',\n      'icloud.com',\n      'mail.com',\n      'yandex.com',\n      'protonmail.com'\n    ];\n\n    // Extract email addresses using JMESPath\n    const emailAddresses = $jmespath($json.gongData[0].parties, '[?affiliation==`External` || affiliation==`Unknown`].emailAddress');\n\n    // Function to extract the domain from an email address\n    const extractDomain = (email) => email.match(/@([\\w.-]+)/)?.[1];\n\n    // Filter out free email domains\n    const companyDomains = emailAddresses\n      .map(extractDomain)\n      .filter(domain => domain && !freeEmailDomains.includes(domain.toLowerCase()));\n\n    // Return the first non-free domain or \"Unknown\" if none are found\n    return companyDomains[0] || 'Unknown';\n  })()\n}}"
            },
            {
              "id": "b28eb61e-6052-4022-9d31-447dbf877982",
              "name": "sfOpp",
              "type": "array",
              "value": "={{ $json.sfOpp }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "38574bd1-82f3-4499-9369-9241e41b35d1",
      "name": "关联隶属关系",
      "type": "n8n-nodes-base.code",
      "position": [
        740,
        -120
      ],
      "parameters": {
        "jsCode": "// Retrieve input data from all items\nconst inputData = $input.all();\nconst originalJson = inputData[0].json; // Get the original JSON data\nconst conversation = originalJson.Conversation;\nconst parties = originalJson.parties;\n\n// Create a mapping of speakerId to affiliation\nconst affiliationMap = {};\nparties.forEach(party => {\n  affiliationMap[party.speakerId] = party.affiliation;\n});\n\n// Replace speakerId with affiliation in the conversation data\nconst updatedConversation = conversation.map(entry => {\n  const affiliation = affiliationMap[entry.speaker] || 'Unknown'; // Fallback to 'Unknown' if not found\n  return {\n    ...entry,\n    speaker: affiliation, // Replace speakerId with affiliation\n  };\n});\n\n// Return the updated conversation along with the original JSON data\nreturn [{ json: { ...originalJson, updatedConversation } }];\n"
      },
      "typeVersion": 2
    },
    {
      "id": "15809205-cb1d-4d83-8c67-35ab486071b2",
      "name": "关联对话",
      "type": "n8n-nodes-base.code",
      "position": [
        940,
        -120
      ],
      "parameters": {
        "jsCode": "// Retrieve the original JSON data\nconst originalJson = $json;\nconst conversation = originalJson.updatedConversation;\n\n// Create an array to hold the formatted lines\nconst formattedLines = [];\n\n// Iterate over each entry in the conversation\nconversation.forEach(entry => {\n  const speaker = entry.speaker;\n  const texts = entry.text;\n\n  // Iterate over each text item and format it as \"speaker: text\"\n  texts.forEach(line => {\n    formattedLines.push(`${speaker}: ${line}`);\n  });\n});\n\n// Join the formatted lines with newline characters\nconst result = formattedLines.join('\\n');\n\n// Return the original JSON data along with the new conversationText field\nreturn [{ json: { ...originalJson, conversationText: result } }];\n"
      },
      "typeVersion": 2
    },
    {
      "id": "1ac9e862-ddf2-4cd5-9339-c69061182231",
      "name": "便利贴5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -600,
        -500
      ],
      "parameters": {
        "width": 340,
        "height": 820,
        "content": "![Callforge](https://uploads.n8n.io/templates/callforgeshadow.png)"
      },
      "typeVersion": 1
    },
    {
      "id": "7d8f99e2-13c7-4bf2-becc-c7b5c663028d",
      "name": "便签",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -240,
        -340
      ],
      "parameters": {
        "color": 7,
        "width": 720,
        "height": 660,
        "content": "## 获取Gong转录文本和通话详情"
      },
      "typeVersion": 1
    },
    {
      "id": "1454276d-46e6-40b2-9494-c9c380f3eaa1",
      "name": "便签1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        500,
        -340
      ],
      "parameters": {
        "color": 7,
        "width": 580,
        "height": 660,
        "content": "## 格式化通话转录文本"
      },
      "typeVersion": 1
    },
    {
      "id": "d7fa6f56-8234-4995-b559-4809095efcb4",
      "name": "便签2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1100,
        -340
      ],
      "parameters": {
        "color": 7,
        "width": 1320,
        "height": 780,
        "content": "## 丰富通话数据"
      },
      "typeVersion": 1
    },
    {
      "id": "b5274357-4e45-4d8b-938d-b3c66f98c82f",
      "name": "便签3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2440,
        -340
      ],
      "parameters": {
        "color": 7,
        "width": 480,
        "height": 660,
        "content": "## 提取最终数据块"
      },
      "typeVersion": 1
    },
    {
      "id": "a940a941-f9e2-4449-895f-3268e2203a1e",
      "name": "提取Salesforce商机数据",
      "type": "n8n-nodes-base.set",
      "position": [
        1700,
        80
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "64f7f8ec-3c1c-4743-9e5b-6bb5d385e9d2",
              "name": "SFOppId",
              "type": "string",
              "value": "={{ $json.Id }}"
            },
            {
              "id": "85629904-617a-4a5f-87a3-72f2349cdf99",
              "name": "OppType",
              "type": "string",
              "value": "={{ $json.Type }}"
            },
            {
              "id": "f6ec091d-0784-4000-ad49-3bb6ece375ca",
              "name": "LeadSource",
              "type": "string",
              "value": "={{ $json.LeadSource }}"
            },
            {
              "id": "a3fd520e-3577-4c2d-a09a-ad3bc76e0bd7",
              "name": "IsClosed",
              "type": "boolean",
              "value": "={{ $json.IsClosed }}"
            },
            {
              "id": "8a1fac85-5f1b-4ab2-86ea-586df1e2af2b",
              "name": "IsWon",
              "type": "boolean",
              "value": "={{ $json.IsWon }}"
            },
            {
              "id": "0f86f2a2-94bb-412a-b831-974f2528fca3",
              "name": "sfStage",
              "type": "string",
              "value": "={{ $json.StageName }}"
            },
            {
              "id": "f455d38b-d48a-483c-b0d9-def9514741ef",
              "name": "companyAccountId",
              "type": "string",
              "value": "={{ $json.AccountId }}"
            },
            {
              "id": "1eb560db-3dd8-46cb-993d-0e370e25222f",
              "name": "usingn8n",
              "type": "string",
              "value": "={{ $json.n8n_experience__c }}"
            },
            {
              "id": "e1d251e3-40e5-4b63-bbc3-c45e503bb108",
              "name": "ForecastCategory",
              "type": "string",
              "value": "={{ $json.ForecastCategory }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "0b2b5078-96b5-423c-82d1-278f013ecdff",
      "name": "提取Salesforce商机数据1",
      "type": "n8n-nodes-base.set",
      "position": [
        1880,
        260
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "261c0f53-82d1-4deb-ae52-09ea342d0f88",
              "name": "Employees",
              "type": "string",
              "value": "={{ $json.Employees_Bucket__c }}"
            },
            {
              "id": "ca1c9890-4a7d-43c6-b7ad-bf1d522574a7",
              "name": "Name",
              "type": "string",
              "value": "={{ $json.Name }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "fec915a1-10ea-4be6-a15f-cea0ae837633",
      "name": "获取商机数据",
      "type": "n8n-nodes-base.salesforce",
      "position": [
        1460,
        80
      ],
      "parameters": {
        "resource": "opportunity",
        "operation": "get",
        "opportunityId": "={{ $('Execute Workflow Trigger').item.json[\"calldata[0].calls\"].sfOpp }}"
      },
      "credentials": {
        "salesforceOAuth2Api": {
          "id": "Ykybxuyh0jK0o3qH",
          "name": "Angel SF Creds v3"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "793127ea-d1c7-4f29-a536-c87ece9d6601",
      "name": "获取账户数据",
      "type": "n8n-nodes-base.salesforce",
      "position": [
        1700,
        260
      ],
      "parameters": {
        "resource": "account",
        "accountId": "={{ $json.AccountId }}",
        "operation": "get"
      },
      "credentials": {
        "salesforceOAuth2Api": {
          "id": "Ykybxuyh0jK0o3qH",
          "name": "Angel SF Creds v3"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "249ef11d-47b3-415c-aac0-13437c1fd5c8",
      "name": "提取通话数据",
      "type": "n8n-nodes-base.splitOut",
      "position": [
        260,
        40
      ],
      "parameters": {
        "options": {},
        "fieldToSplitOut": "body.calls"
      },
      "typeVersion": 1
    },
    {
      "id": "a572d7e8-6613-4f46-8abf-9a254f22cfc1",
      "name": "合并通话和转录数据",
      "type": "n8n-nodes-base.merge",
      "position": [
        540,
        -120
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "combineBy": "combineByPosition"
      },
      "typeVersion": 3
    },
    {
      "id": "1bcbafc1-5ef5-43a4-af2a-9689888fc086",
      "name": "聚合Gong通话转录文本",
      "type": "n8n-nodes-base.aggregate",
      "position": [
        1720,
        -120
      ],
      "parameters": {
        "options": {},
        "aggregate": "aggregateAllItemData",
        "destinationFieldName": "gongData"
      },
      "typeVersion": 1
    },
    {
      "id": "df307a52-512d-4397-8d22-a8a51a06fe21",
      "name": "获取外部参与者邮箱",
      "type": "n8n-nodes-base.set",
      "position": [
        1280,
        80
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "0a813814-2e7d-40e0-961f-ba59baf5ece5",
              "name": "externalAttendees",
              "type": "array",
              "value": "={{ $jmespath($json.parties, '[?affiliation==`External` || affiliation==`Unknown`].emailAddress') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "a4c7450e-5ad6-4e2f-ab72-0f56ae1390c1",
      "name": "合并Salesforce商机数据",
      "type": "n8n-nodes-base.merge",
      "position": [
        2060,
        100
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "combineBy": "combineByPosition"
      },
      "typeVersion": 3
    },
    {
      "id": "8c201ee7-16f7-4c05-8f6c-d3543c4445e0",
      "name": "聚合Salesforce数据",
      "type": "n8n-nodes-base.aggregate",
      "position": [
        2260,
        100
      ],
      "parameters": {
        "options": {},
        "aggregate": "aggregateAllItemData",
        "destinationFieldName": "sfOpp"
      },
      "typeVersion": 1
    },
    {
      "id": "735173b9-cec1-43b3-94c5-13dc368473dd",
      "name": "合并丰富后的转录数据",
      "type": "n8n-nodes-base.merge",
      "position": [
        2520,
        -100
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "combineBy": "combineByPosition"
      },
      "typeVersion": 3
    }
  ],
  "pinData": {},
  "connections": {
    "Get Opp Data": {
      "main": [
        [
          {
            "node": "Extract SF Opp Data",
            "type": "main",
            "index": 0
          },
          {
            "node": "Get account data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get transcript": {
      "main": [
        [
          {
            "node": "Join Transcript to String",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get account data": {
      "main": [
        [
          {
            "node": "Extract SF Opp Data1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Join Affiliation": {
      "main": [
        [
          {
            "node": "Join conversation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract Call Data": {
      "main": [
        [
          {
            "node": "Merge call and transcript Data",
            "type": "main",
            "index": 1
          }
        ]
      ]
    },
    "Join conversation": {
      "main": [
        [
          {
            "node": "Get External Attendees Emails",
            "type": "main",
            "index": 0
          },
          {
            "node": "Aggregate Gong Call Transcript",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract SF Opp Data": {
      "main": [
        [
          {
            "node": "Combine Salesforce Opp Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Extract SF Opp Data1": {
      "main": [
        [
          {
            "node": "Combine Salesforce Opp Data",
            "type": "main",
            "index": 1
          }
        ]
      ]
    },
    "Execute Workflow Trigger": {
      "main": [
        [
          {
            "node": "Get transcript",
            "type": "main",
            "index": 0
          },
          {
            "node": "Retrieve detailed call data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Aggregate Salesforce data": {
      "main": [
        [
          {
            "node": "Merge Enriched Transcript Data",
            "type": "main",
            "index": 1
          }
        ]
      ]
    },
    "Join Transcript to String": {
      "main": [
        [
          {
            "node": "Merge call and transcript Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Combine Salesforce Opp Data": {
      "main": [
        [
          {
            "node": "Aggregate Salesforce data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Retrieve detailed call data": {
      "main": [
        [
          {
            "node": "Extract Call Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get External Attendees Emails": {
      "main": [
        [
          {
            "node": "Get Opp Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Aggregate Gong Call Transcript": {
      "main": [
        [
          {
            "node": "Merge Enriched Transcript Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Merge Enriched Transcript Data": {
      "main": [
        [
          {
            "node": "Isolate Notion Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Merge call and transcript Data": {
      "main": [
        [
          {
            "node": "Join Affiliation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流？

复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景？

高级 - 销售, 产品, 人工智能

需要付费吗？

本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。

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工作流信息
难度等级
高级
节点数量23
分类3
节点类型9
难度说明

适合高级用户，包含 16+ 个节点的复杂工作流

作者
Angel Menendez

Angel Menendez

@djangelic

Angel Menendez is a Staff Developer Advocate at n8n.io, specializing in low-code tools for cybersecurity workflows. From Puerto Rico, Angel's tech journey began by helping his father translate technical books. He later started a web development business and transitioned from a career as a flight attendant to cybersecurity engineering. His workflows have saved companies significant time. Outside work, Angel enjoys time with his two sons, riding electric bikes, reading, and exploring new places.

外部链接
在 n8n.io 查看 →

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