基于客户数据和 AI 的个性化外联邮件
高级
这是一个Support, AI领域的自动化工作流,包含 17 个节点。主要使用 Set, Gmail, Hubspot, ManualTrigger, SplitInBatches 等节点,结合人工智能技术实现智能自动化。 基于客户数据和 AI 的个性化外联邮件
前置要求
- •Google 账号和 Gmail API 凭证
- •HubSpot API Key
- •Google Gemini API Key
使用的节点 (17)
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
"meta": {
"instanceId": "408f9fb9940c3cb18ffdef0e0150fe342d6e655c3a9fac21f0f644e8bedabcd9",
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "93a8b03f-ff6b-4559-9cb1-9f439ff5e990",
"name": "当点击\"测试工作流\"时",
"type": "n8n-nodes-base.manualTrigger",
"position": [
-1180,
0
],
"parameters": {},
"typeVersion": 1
},
{
"id": "0aed449c-c60a-4309-91d2-4db9ed1f4ad2",
"name": "变量",
"type": "n8n-nodes-base.set",
"position": [
-120,
0
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "a6c47778-33f4-46a3-a86a-fd1e75930d93",
"name": "firstname",
"type": "string",
"value": "={{ $json.properties.firstname }}"
},
{
"id": "0e50b2bc-4bea-4fd0-95c0-46a87da69c19",
"name": "lastname",
"type": "string",
"value": "={{ $json.properties.lastname }}"
},
{
"id": "ee15f298-77f6-4c4a-b03b-c2cf9a53bdc2",
"name": "email",
"type": "string",
"value": "={{ $json.properties.email }}"
},
{
"id": "98a718f5-4372-4282-8a9a-46f2af39677a",
"name": "product_to_sell",
"type": "string",
"value": "=AI partnerships: a consulting package of AI development and services. We help customers find a strong foothold on AI initiatives bringing them to life cost effectively and always with results."
}
]
}
},
"typeVersion": 3.4
},
{
"id": "f21c0147-dd18-4b06-9f58-258b8946977d",
"name": "Google Gemini 聊天模型",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
520,
160
],
"parameters": {
"options": {},
"modelName": "models/gemini-2.0-flash"
},
"credentials": {
"googlePalmApi": {
"id": "dSxo6ns5wn658r8N",
"name": "Google Gemini(PaLM) Api account"
}
},
"typeVersion": 1
},
{
"id": "27aaa070-4de5-479a-83eb-d2e0810a19da",
"name": "Google Gemini 聊天模型1",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
1120,
160
],
"parameters": {
"options": {},
"modelName": "models/gemini-2.0-flash"
},
"credentials": {
"googlePalmApi": {
"id": "dSxo6ns5wn658r8N",
"name": "Google Gemini(PaLM) Api account"
}
},
"typeVersion": 1
},
{
"id": "b76ec237-3d90-4ed4-8746-36693775a39f",
"name": "创建待审核的邮件草稿",
"type": "n8n-nodes-base.gmail",
"position": [
1680,
180
],
"webhookId": "8b3d78e5-8cea-4205-a9db-c66ec01f9558",
"parameters": {
"message": "={{ $json.output.body }}",
"options": {
"sendTo": "={{ $('Variables').first().json.email }}"
},
"subject": "={{ $json.output.subject }}",
"resource": "draft",
"emailType": "html"
},
"credentials": {
"gmailOAuth2": {
"id": "Sf5Gfl9NiFTNXFWb",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "7d62abe5-9278-45f2-ba07-aba0f4353a00",
"name": "生成销售邮件",
"type": "@n8n/n8n-nodes-langchain.informationExtractor",
"position": [
1040,
0
],
"parameters": {
"text": "=# Profile of {{ $('Variables').first().json.firstname }} {{ $('Variables').first().json.lastname }}\n{{ Object.keys($json.output).map(key => `## ${key}\\n${$json.output[key]}`).join('\\n') }}",
"options": {
"systemPromptTemplate": "=You are a sales representative drafting an email to close a potential customer on the following product: <product>{{ $('Variables').first().json.product_to_sell }}</product>\n\nUse the provided profile to draft the a suitable email which reflects similar communication style and addresses their values, ultimately convinces the customer to inquire about and/or buy this product. Provide only the subject and body of the message as this text will go into a template. Omit the subject and signature."
},
"attributes": {
"attributes": [
{
"name": "subject",
"required": true,
"description": "the subject of the message"
},
{
"name": "body",
"required": true,
"description": "the body of the message with html styling"
}
]
}
},
"typeVersion": 1
},
{
"id": "71cd4b52-c3cd-413e-b495-f0ef511af9b1",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-220,
-200
],
"parameters": {
"color": 7,
"width": 520,
"height": 420,
"content": "## 2. 通过邮件研究客户"
},
"typeVersion": 1
},
{
"id": "f3cb9e8d-8d67-42a2-a9cd-7aae93a23816",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
320,
-200
],
"parameters": {
"color": 7,
"width": 540,
"height": 540,
"content": "## 3. 根据研究构建用户画像大纲"
},
"typeVersion": 1
},
{
"id": "e0bdca91-e744-4717-ada6-5991e2d6c054",
"name": "便签2",
"type": "n8n-nodes-base.stickyNote",
"position": [
880,
-200
],
"parameters": {
"color": 7,
"width": 560,
"height": 540,
"content": "## 4. 基于用户画像生成销售话术"
},
"typeVersion": 1
},
{
"id": "68be2c2c-5006-4041-b8ed-8c6b26d37251",
"name": "便签3",
"type": "n8n-nodes-base.stickyNote",
"position": [
1480,
-40
],
"parameters": {
"color": 7,
"width": 480,
"height": 440,
"content": "## 5. 创建供人工审核的草稿"
},
"typeVersion": 1
},
{
"id": "893d42c3-c5fc-4cc3-acd2-5d847d4ebf1a",
"name": "分析与构建用户画像",
"type": "@n8n/n8n-nodes-langchain.informationExtractor",
"position": [
440,
0
],
"parameters": {
"text": "={{\n$input.all()\n .map(item => `subject: ${item.json.subject}\ndate: ${$json.headers.date}\nmessage: ${item.json.text.substr(0, item.json.text.indexOf('> wrote:') ?? item.json.text.length).replace(/^On[\\w\\W]+$/im, '')}`\n ).join('\\n---\\n')\n}}",
"options": {
"systemPromptTemplate": "=Your task is to build a persona of a customer or potential customer so that we may better serve them for our business. Analyse the recent correspondence of the user, {{ $('Variables').item.json.email }}, and extract the required attributes."
},
"attributes": {
"attributes": [
{
"name": "decision_making_style",
"required": true,
"description": "=Analytical vs. Intuitive: Do they rely on data or gut feelings?\n\nRisk Appetite: Conservative, calculated risk-taker, or bold?\n\nSpeed of Decision-Making: Quick and assertive or deliberate and methodical?"
},
{
"name": " communication_preferences",
"required": true,
"description": "=Preferred Medium: Email, phone calls, in-person meetings, messaging apps?\n\nDetail Orientation: High-level summaries or deep-dive explanations?\n\nTone & Formality: Casual vs. professional, direct vs. diplomatic?"
},
{
"name": "pain_points_challenges",
"required": true,
"description": "=Current Business Challenges: What problems are they actively trying to solve?\n\nIndustry Pressures: Competitive landscape, economic concerns, regulatory issues?\n\nOperational Bottlenecks: Efficiency, team structure, technology gaps?"
},
{
"name": "professional_goals_motivations",
"required": true,
"description": "=Personal Career Goals: Promotion, recognition, financial growth, legacy-building?\n\nBusiness Priorities: Revenue growth, innovation, market expansion, cost reduction?\n\nKey Performance Indicators (KPIs): How do they measure success?"
},
{
"name": "work_style_preferences",
"required": true,
"description": "=Collaboration vs. Independence: Do they prefer teamwork or autonomy?\n\nLevel of Involvement: Hands-on or delegate-and-review?\n\nResponse Time Expectation: Do they expect immediate follow-ups or are they flexible?"
},
{
"name": "personality_behavioral_traits",
"required": true,
"description": "=Big Five Traits: Are they open to new ideas, structured, agreeable, extroverted?\n\nConflict Resolution Style: Do they avoid, confront, or negotiate?\n\nTrust-Building Factors: Do they value reliability, transparency, exclusivity?"
},
{
"name": " buying_investment_behavior",
"required": true,
"description": "=Budget Sensitivity: Price-conscious or value-focused?\n\nBrand Loyalty vs. Openness: Do they stick with familiar providers or explore new options?\n\nDecision Influencers: Do they rely on peers, market research, gut instinct?"
},
{
"name": "preferred_business_culture_ethics",
"required": true,
"description": "=Formality vs. Informality: Corporate structure vs. entrepreneurial mindset?\n\nCore Values: Integrity, innovation, customer-first, sustainability?\n\nCultural Sensitivity: Are there cultural nuances to be aware of in their decision-making?"
},
{
"name": "industry_competitive_awareness",
"required": true,
"description": "=Market Trends Interest: Do they actively track industry shifts?\n\nCompetitor Awareness: Are they reactive to competitors, or focused on internal growth?\n\nTech Adoption: Do they embrace innovation, or are they slow adopters?"
}
]
}
},
"executeOnce": true,
"typeVersion": 1
},
{
"id": "f27b7b8d-e9e8-445c-9209-25323bb40db4",
"name": "便签4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1400,
-860
],
"parameters": {
"width": 480,
"height": 1080,
"content": "## 试用说明"
},
"typeVersion": 1
},
{
"id": "72efcdea-3429-44e0-a29c-8ae0144783ae",
"name": "获取所有客户往来邮件",
"type": "n8n-nodes-base.gmail",
"position": [
80,
0
],
"webhookId": "4d8c4b7a-da0b-49aa-bda8-7b1d89c62636",
"parameters": {
"limit": 20,
"simple": false,
"filters": {
"q": "=from:{{ $json.email }}"
},
"options": {},
"operation": "getAll"
},
"credentials": {
"gmailOAuth2": {
"id": "Sf5Gfl9NiFTNXFWb",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "e73c8a55-c85f-45a1-9735-1cea61caff3e",
"name": "获取联系人",
"type": "n8n-nodes-base.hubspot",
"position": [
-820,
0
],
"parameters": {
"operation": "search",
"authentication": "appToken",
"filterGroupsUi": {
"filterGroupsValues": [
{
"filtersUi": {
"filterValues": [
{
"value": "DECISION_MAKER",
"propertyName": "hs_buying_role|enumeration"
}
]
}
}
]
},
"additionalFields": {}
},
"credentials": {
"hubspotAppToken": {
"id": "Qhag92BwOPZfXGfz",
"name": "HubSpot account (Intrigued-Zoo)"
}
},
"typeVersion": 2.1
},
{
"id": "3579a71d-ce1f-4175-9118-87997158dcb6",
"name": "遍历每个联系人",
"type": "n8n-nodes-base.splitInBatches",
"position": [
-620,
0
],
"parameters": {
"options": {}
},
"typeVersion": 3
},
{
"id": "45679613-3114-4742-9e7a-700d8d29eff6",
"name": "联系人引用",
"type": "n8n-nodes-base.noOp",
"position": [
-420,
0
],
"parameters": {},
"typeVersion": 1
},
{
"id": "18594bbd-efc5-4fbf-8693-ffcdfcfd900f",
"name": "便签5",
"type": "n8n-nodes-base.stickyNote",
"position": [
-880,
-200
],
"parameters": {
"color": 7,
"width": 640,
"height": 420,
"content": "## 1. 获取目标现有客户"
},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
"Variables": {
"main": [
[
{
"node": "Get All Customer's Correspondence",
"type": "main",
"index": 0
}
]
]
},
"Contact Ref": {
"main": [
[
{
"node": "Variables",
"type": "main",
"index": 0
}
]
]
},
"Get Contacts": {
"main": [
[
{
"node": "For Each Contact",
"type": "main",
"index": 0
}
]
]
},
"For Each Contact": {
"main": [
[],
[
{
"node": "Contact Ref",
"type": "main",
"index": 0
}
]
]
},
"Generate Sales Email": {
"main": [
[
{
"node": "Create Draft Email For Review",
"type": "main",
"index": 0
}
]
]
},
"Google Gemini Chat Model": {
"ai_languageModel": [
[
{
"node": "Analyse and Build Persona",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Analyse and Build Persona": {
"main": [
[
{
"node": "Generate Sales Email",
"type": "main",
"index": 0
}
]
]
},
"Google Gemini Chat Model1": {
"ai_languageModel": [
[
{
"node": "Generate Sales Email",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Create Draft Email For Review": {
"main": [
[
{
"node": "For Each Contact",
"type": "main",
"index": 0
}
]
]
},
"Get All Customer's Correspondence": {
"main": [
[
{
"node": "Analyse and Build Persona",
"type": "main",
"index": 0
}
]
]
},
"When clicking ‘Test workflow’": {
"main": [
[
{
"node": "Get Contacts",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流?
复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景?
高级 - 客户支持, 人工智能
需要付费吗?
本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量17
分类2
节点类型9
作者
Jimleuk
@jimleukFreelance consultant based in the UK specialising in AI-powered automations. I work with select clients tackling their most challenging projects. For business enquiries, send me an email at hello@jimle.uk LinkedIn: https://www.linkedin.com/in/jimleuk/ X/Twitter: https://x.com/jimle_uk
外部链接
在 n8n.io 查看 →
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