在Slack中集中管理WhatsApp聊天
高级
这是一个Support领域的自动化工作流，包含 20 个节点。主要使用 Slack, Filter, Switch, WhatsApp, HttpRequest 等节点。 在Slack中集中管理WhatsApp聊天
前置要求
- •Slack Bot Token 或 Webhook URL
- •可能需要目标 API 的认证凭证
分类
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"meta": {
"instanceId": "4e229722e6c43a4914d2d66178b48335adf795d73afbee5b0ea0c52938ef4d8e"
},
"nodes": [
{
"id": "30fcebd0-d271-47ee-98e7-e1c9db4ae1f1",
"name": "WhatsApp 触发器",
"type": "n8n-nodes-base.whatsAppTrigger",
"position": [
-2740,
120
],
"webhookId": "864469fd-2008-445c-83fe-852dac2b236a",
"parameters": {
"options": {},
"updates": [
"messages"
]
},
"credentials": {
"whatsAppTriggerApi": {
"id": "a41n62XWot5Pm1XE",
"name": "WhatsApp OAuth account"
}
},
"typeVersion": 1
},
{
"id": "a71a46a0-72c6-43d3-a001-b9a2f57da8f5",
"name": "在频道中发送消息",
"type": "n8n-nodes-base.slack",
"position": [
-1640,
-180
],
"webhookId": "34b58325-6711-42c5-802f-177047c02da1",
"parameters": {
"text": "={{ $('WhatsApp Trigger').item.json.messages[0].text.body }}",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "id",
"value": "={{ $json.id }}"
},
"otherOptions": {
"includeLinkToWorkflow": false
}
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 2.3
},
{
"id": "aef4c666-5e07-4692-b9f1-4049bb06e6c8",
"name": "Slack 触发器",
"type": "n8n-nodes-base.slackTrigger",
"position": [
-2700,
920
],
"webhookId": "88033a8d-c5a4-4226-a742-909e005bb5b3",
"parameters": {
"options": {},
"trigger": [
"message"
],
"watchWorkspace": true
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 1
},
{
"id": "b665feac-c851-4463-851f-f723a940ce80",
"name": "消息类型",
"type": "n8n-nodes-base.switch",
"position": [
-1860,
99
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "text",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "668fdd23-fb5c-4473-b34f-15157b2059f9",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('WhatsApp Trigger').item.json.messages[0].type }}",
"rightValue": "text"
}
]
},
"renameOutput": true
},
{
"outputKey": "audio",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "25381929-f26b-446e-a460-baee6b2a420e",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('WhatsApp Trigger').item.json.messages[0].type }}",
"rightValue": "audio"
}
]
},
"renameOutput": true
},
{
"outputKey": "image",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "2dbde15e-324c-46f8-82e8-ccd8084e5718",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('WhatsApp Trigger').item.json.messages[0].type }}",
"rightValue": "image"
}
]
},
"renameOutput": true
},
{
"outputKey": "document",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "b5ed8fb5-0519-4245-81c4-84139e4b14c0",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('WhatsApp Trigger').item.json.messages[0].type }}",
"rightValue": "document"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "bbe095f2-914f-41b9-ad69-b47d0217e392",
"name": "获取音频 URL",
"type": "n8n-nodes-base.whatsApp",
"position": [
-1640,
20
],
"webhookId": "cc335545-7c02-4d40-a751-0eccaaf8b3f7",
"parameters": {
"resource": "media",
"operation": "mediaUrlGet",
"mediaGetId": "={{ $('WhatsApp Trigger').item.json.messages[0].audio.id }}"
},
"credentials": {
"whatsAppApi": {
"id": "yVJyvYLlRszyE5sV",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "c645ad49-d722-47fe-9b1e-c8685f0322ea",
"name": "获取文档 URL",
"type": "n8n-nodes-base.whatsApp",
"position": [
-1640,
420
],
"webhookId": "b052dd6a-55b8-4195-a64e-c0088b7419cc",
"parameters": {
"resource": "media",
"operation": "mediaUrlGet",
"mediaGetId": "={{ $('WhatsApp Trigger').item.json.messages[0].document.id }}"
},
"credentials": {
"whatsAppApi": {
"id": "yVJyvYLlRszyE5sV",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "2c5eb333-0d26-4ce4-b4ac-a94e183d910c",
"name": "获取图片 URL",
"type": "n8n-nodes-base.whatsApp",
"position": [
-1640,
220
],
"webhookId": "57b20ff1-0931-4eaf-8582-d0eec8bb8ad6",
"parameters": {
"resource": "media",
"operation": "mediaUrlGet",
"mediaGetId": "={{ $('WhatsApp Trigger').item.json.messages[0].image.id }}"
},
"credentials": {
"whatsAppApi": {
"id": "yVJyvYLlRszyE5sV",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "78012279-114e-4b8c-bd18-3e33d537c7c8",
"name": "创建频道",
"type": "n8n-nodes-base.slack",
"onError": "continueRegularOutput",
"position": [
-2520,
120
],
"webhookId": "233813f2-e7d7-4e00-bcf0-a97bdefd4a9e",
"parameters": {
"resource": "channel",
"channelId": "={{ $('WhatsApp Trigger').item.json.messages[0].from }}",
"channelVisibility": "private"
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 2.3
},
{
"id": "9413ee28-9b92-409a-807a-38b1139cd837",
"name": "获取所有频道",
"type": "n8n-nodes-base.slack",
"position": [
-2300,
120
],
"webhookId": "56a4374b-19ac-453e-b6fa-4ae9f1dc7650",
"parameters": {
"filters": {
"types": [
"private_channel"
]
},
"resource": "channel",
"operation": "getAll",
"returnAll": true
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 2.3
},
{
"id": "40d09c7b-aeb2-491f-864e-b92023dc8e57",
"name": "按名称筛选频道",
"type": "n8n-nodes-base.filter",
"position": [
-2080,
120
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "or",
"conditions": [
{
"id": "586f6026-e893-46f8-ac89-4b16db24339a",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.name }}",
"rightValue": "={{ $('WhatsApp Trigger').item.json.messages[0].from }}"
}
]
}
},
"retryOnFail": false,
"typeVersion": 2.2
},
{
"id": "f0ed5738-9442-42a9-bc76-bd71eaf2fb5b",
"name": "上传媒体",
"type": "n8n-nodes-base.slack",
"position": [
-1200,
220
],
"webhookId": "88e62808-3455-4e17-9a9b-9a21216c8daa",
"parameters": {
"options": {
"channelId": "={{ $('Message Type').item.json.id }}"
},
"resource": "file"
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 2.3
},
{
"id": "6a749b7b-78c0-4462-9019-f059d0845382",
"name": "下载媒体",
"type": "n8n-nodes-base.httpRequest",
"position": [
-1420,
220
],
"parameters": {
"url": "={{ $json.url }}",
"options": {
"response": {
"response": {}
}
},
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth"
},
"credentials": {
"httpBearerAuth": {
"id": "Ihwbk0P1mYkOZZlr",
"name": "Whatsapp APi Token"
},
"httpHeaderAuth": {
"id": "Rymur2oAzX9lewU9",
"name": "Whatsapp API Token"
}
},
"typeVersion": 4.2
},
{
"id": "66423f74-1ce5-44e2-8b41-2dcb6d22b1a9",
"name": "按 ID 获取频道",
"type": "n8n-nodes-base.slack",
"position": [
-2480,
920
],
"webhookId": "dfd24042-e341-4123-acb5-61a07e888431",
"parameters": {
"options": {},
"resource": "channel",
"channelId": {
"__rl": true,
"mode": "id",
"value": "={{ $json.channel }}"
},
"operation": "get"
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 2.3
},
{
"id": "5587398a-5a6b-48b4-b056-1ef2ae40aaae",
"name": "检查消息类型",
"type": "n8n-nodes-base.switch",
"position": [
-2260,
920
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "media",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "7e42c494-a9eb-45ea-86cc-8a1e1d100fe1",
"operator": {
"type": "array",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $('Slack Trigger').item.json.files }}",
"rightValue": ""
}
]
},
"renameOutput": true
},
{
"outputKey": "text",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f1f5bbbd-5536-4a8c-9c93-910cf51b1847",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $('Slack Trigger').item.json.text }}",
"rightValue": ""
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "00abbd13-b397-4a8b-ac9a-5f4c7bb37823",
"name": "发送消息",
"type": "n8n-nodes-base.whatsApp",
"position": [
-2040,
1020
],
"webhookId": "296d05b6-53d0-4391-9a01-17d738889eba",
"parameters": {
"textBody": "={{ $('Slack Trigger').item.json.blocks[0].elements[0].elements[0].text }}",
"operation": "send",
"phoneNumberId": "=674099929114802",
"additionalFields": {},
"recipientPhoneNumber": "={{ $('Get Channel by ID').item.json.name }}"
},
"credentials": {
"whatsAppApi": {
"id": "yVJyvYLlRszyE5sV",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "52c609ed-0085-4762-badc-5fab0e526dfe",
"name": "获取媒体 URL",
"type": "n8n-nodes-base.slack",
"position": [
-2040,
820
],
"webhookId": "693b6769-065e-4fb3-9548-2f37faeadc21",
"parameters": {
"fileId": "={{ $('Slack Trigger').item.json.files[0].id }}",
"resource": "file",
"operation": "get"
},
"credentials": {
"slackApi": {
"id": "5PavU8rt9kHN9pW4",
"name": "n8n user"
}
},
"typeVersion": 2.3
},
{
"id": "f8d972de-add6-4858-abe8-d13ceebee263",
"name": "下载媒体",
"type": "n8n-nodes-base.httpRequest",
"position": [
-1820,
820
],
"parameters": {
"url": "={{ $json.url_private_download }}",
"options": {
"response": {
"response": {}
}
},
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "TTp4u7ld1rzfYb3s",
"name": "Slack n8n"
}
},
"typeVersion": 4.2
},
{
"id": "1552ab2b-d8c4-4324-a1a2-4a27e981f292",
"name": "发送消息1",
"type": "n8n-nodes-base.whatsApp",
"position": [
-1600,
820
],
"webhookId": "dd7a6617-6a3f-4312-9b1c-b924260026a7",
"parameters": {
"mediaPath": "useMedian8n",
"operation": "send",
"messageType": "document",
"phoneNumberId": "=674099929114802",
"additionalFields": {},
"recipientPhoneNumber": "={{ $('Get Channel by ID').item.json.name }}"
},
"credentials": {
"whatsAppApi": {
"id": "yVJyvYLlRszyE5sV",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "592dd9e2-8b95-420a-910d-f6f3a5bd583e",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2840,
620
],
"parameters": {
"width": 1860,
"height": 560,
"content": "## Slack 到 WhatsApp 流程"
},
"typeVersion": 1
},
{
"id": "23ee1ef0-ad8d-4c4a-8558-40bcbbfb1406",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2840,
-200
],
"parameters": {
"width": 1860,
"height": 780,
"content": "## WhatsApp 到 Slack 流程"
},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
"Message Type": {
"main": [
[
{
"node": "Send Message in Channel",
"type": "main",
"index": 0
}
],
[
{
"node": "get audio URL",
"type": "main",
"index": 0
}
],
[
{
"node": "get image URL",
"type": "main",
"index": 0
}
],
[
{
"node": "get document URL",
"type": "main",
"index": 0
}
]
]
},
"Get Media URL": {
"main": [
[
{
"node": "Download Media",
"type": "main",
"index": 0
}
]
]
},
"Slack Trigger": {
"main": [
[
{
"node": "Get Channel by ID",
"type": "main",
"index": 0
}
]
]
},
"get audio URL": {
"main": [
[
{
"node": "download media",
"type": "main",
"index": 0
}
]
]
},
"get image URL": {
"main": [
[
{
"node": "download media",
"type": "main",
"index": 0
}
]
]
},
"Create Channel": {
"main": [
[
{
"node": "get All Channels",
"type": "main",
"index": 0
}
]
]
},
"Download Media": {
"main": [
[
{
"node": "Send Message1",
"type": "main",
"index": 0
}
]
]
},
"download media": {
"main": [
[
{
"node": "upload media",
"type": "main",
"index": 0
}
]
]
},
"WhatsApp Trigger": {
"main": [
[
{
"node": "Create Channel",
"type": "main",
"index": 0
}
]
]
},
"get All Channels": {
"main": [
[
{
"node": "Filter Channel by Name",
"type": "main",
"index": 0
}
]
]
},
"get document URL": {
"main": [
[
{
"node": "download media",
"type": "main",
"index": 0
}
]
]
},
"Get Channel by ID": {
"main": [
[
{
"node": "Checking Message Type",
"type": "main",
"index": 0
}
]
]
},
"Checking Message Type": {
"main": [
[
{
"node": "Get Media URL",
"type": "main",
"index": 0
}
],
[
{
"node": "Send Message",
"type": "main",
"index": 0
}
]
]
},
"Filter Channel by Name": {
"main": [
[
{
"node": "Message Type",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 客户支持
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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