🤖 智能客服AI代理
高级
这是一个Support, AI领域的自动化工作流，包含 23 个节点。主要使用 Set, Gmail, Telegram, HttpRequest, ErrorTrigger 等节点，结合人工智能技术实现智能自动化。 使用Gmail、Telegram和GPT AI自动化多渠道客户支持
前置要求
- •Google 账号和 Gmail API 凭证
- •Telegram Bot Token
- •可能需要目标 API 的认证凭证
- •Google Sheets API 凭证
- •OpenAI API Key
使用的节点 (23)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "iYX4vUmfNoVCA86T",
"meta": {
"instanceId": "1037e065dca107c3c15857d49fe150792779e136a3c579aed02192a2b3d2a396",
"templateCredsSetupCompleted": true
},
"name": "🤖 智能客服 AI Agent",
"tags": [],
"nodes": [
{
"id": "696a1b2e-8f22-46ec-8fdd-3c7bb25f8429",
"name": "📋 工作流指南",
"type": "n8n-nodes-base.stickyNote",
"position": [
1040,
660
],
"parameters": {
"color": 6,
"width": 400,
"height": 1040,
"content": "## 🤖 智能客服 AI Agent"
},
"typeVersion": 1
},
{
"id": "47324b70-8be7-4e92-a739-2ff60f37d14a",
"name": "💬 Telegram 客户消息触发器",
"type": "n8n-nodes-base.telegramTrigger",
"position": [
1500,
1220
],
"webhookId": "customer-support-telegram",
"parameters": {
"updates": [
"message"
],
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "RIK7bBarkKBJAV5R",
"name": "Telegram account"
}
},
"typeVersion": 1.1
},
{
"id": "23ce0479-3ab0-4150-b893-3e08ed83fd73",
"name": "📋 处理 Telegram 消息",
"type": "n8n-nodes-base.set",
"position": [
1780,
1240
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "channel",
"name": "channel",
"type": "string",
"value": "telegram"
},
{
"id": "customer_name",
"name": "customer_name",
"type": "string",
"value": "={{ $json.message.from.first_name }} {{ $json.message.from.last_name }}"
},
{
"id": "customer_id",
"name": "customer_id",
"type": "string",
"value": "={{ $json.message.from.id }}"
},
{
"id": "chat_id",
"name": "chat_id",
"type": "string",
"value": "={{ $json.message.chat.id }}"
},
{
"id": "message_content",
"name": "message_content",
"type": "string",
"value": "={{ $json.message.text }}"
},
{
"id": "message_id",
"name": "message_id",
"type": "string",
"value": "={{ $json.message.message_id }}"
},
{
"id": "subject",
"name": "subject",
"type": "string",
"value": "Customer Support Inquiry"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "686affeb-1afb-45cf-b9b0-f3ba6c6ffb94",
"name": "🤖 Telegram AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
2080,
1180
],
"parameters": {
"text": "={{ $json.message_content}}",
"options": {
"systemMessage": "You are a helpful and professional customer support AI assistant for Telegram inquiries. Your role is to:\n\n1. Understand customer inquiries and provide accurate, helpful responses\n2. Use the knowledge base tool to find relevant information\n3. Maintain a friendly, professional tone that matches the company brand\n4. If you cannot fully resolve an issue, escalate it appropriately\n5. Always aim to provide value and resolve customer concerns\n\nImportant guidelines:\n- Be empathetic and understanding\n- Provide clear, actionable responses\n- Use the customer's name when possible\n- If information is not in the knowledge base, say so honestly\n- For complex technical issues, recommend escalation to human support\n\nCompany context: You represent a professional service business focused on customer satisfaction and quality support via Telegram."
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "a5e67d73-73c2-4756-9c82-9c05c1dbc36a",
"name": "🧠 OpenAI 聊天模型 - Telegram",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
1900,
1420
],
"parameters": {
"options": {
"maxTokens": 100,
"temperature": 0.3
}
},
"credentials": {
"openAiApi": {
"id": "IdjfTMR7gLjapSWH",
"name": "Open Ai"
}
},
"typeVersion": 1.1
},
{
"id": "bfa0f8a9-58cc-4c15-8d7e-d633c23e10a6",
"name": "🧠 Telegram 记忆库",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
2080,
1440
],
"parameters": {
"sessionKey": "telegram_{{ $json.customer_id }}",
"sessionIdType": "customKey"
},
"typeVersion": 1.3
},
{
"id": "64a05368-29f5-4333-b881-b0ba73e424cb",
"name": "💬 发送 Telegram 回复",
"type": "n8n-nodes-base.telegram",
"position": [
2460,
1120
],
"parameters": {
"text": "={{ $json.output }}",
"chatId": "={{ $('📋 Process Telegram Message').item.json.chat_id }}",
"additionalFields": {
"parse_mode": "Markdown",
"reply_to_message_id": "={{ $('📋 Process Telegram Message').item.json.message_id }}"
}
},
"credentials": {
"telegramApi": {
"id": "RIK7bBarkKBJAV5R",
"name": "Telegram account"
}
},
"typeVersion": 1.2
},
{
"id": "64c36c02-b56d-45dd-b3bf-4f49b3e14b5c",
"name": "📧 Gmail 客户咨询触发器",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
1540,
720
],
"parameters": {
"filters": {
"labelIds": [
"INBOX",
"CATEGORY_PERSONAL"
],
"readStatus": "unread"
},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "YQWc9jqYGygA6lXT",
"name": "Gmail account"
}
},
"typeVersion": 1
},
{
"id": "baf01d18-d626-4b5c-bbc9-ac45c83b8e0b",
"name": "📋 处理 Gmail 消息",
"type": "n8n-nodes-base.set",
"position": [
1740,
720
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "channel",
"name": "channel",
"type": "string",
"value": "gmail"
},
{
"id": "customer_email",
"name": "customer_email",
"type": "string",
"value": "={{ $json[\"From\"].match(/<(.*?)>/)?.[1] || $json[\"From\"] }}"
},
{
"id": "customer_name",
"name": "customer_name",
"type": "string",
"value": "={{ $json[\"From\"].split(\" <\")[0] }}"
},
{
"id": "subject",
"name": "subject",
"type": "string",
"value": "={{ $json.Subject }}"
},
{
"id": "message_content",
"name": "message_content",
"type": "string",
"value": "={{ $json.text || $json.snippet }}"
},
{
"id": "message_id",
"name": "message_id",
"type": "string",
"value": "={{ $json.id }}"
},
{
"id": "thread_id",
"name": "thread_id",
"type": "string",
"value": "={{ $json.threadId }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "4d1c0b8a-9fed-4977-8ec4-91cb4460c2b6",
"name": "🤖 Gmail AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
1940,
720
],
"parameters": {
"text": "={{ $json.message_content}}",
"options": {
"systemMessage": "You are a helpful and professional customer support AI assistant for Email inquiries. Your role is to:\n\n1. Understand customer inquiries and provide accurate, helpful responses\n2. Use the knowledge base tool to find relevant information\n3. Maintain a friendly, professional tone that matches the company brand\n4. If you cannot fully resolve an issue, escalate it appropriately\n5. Always aim to provide value and resolve customer concerns\n\nImportant guidelines:\n- Be empathetic and understanding\n- Provide clear, actionable responses\n- Use the customer's name when possible\n- If information is not in the knowledge base, say so honestly\n- For complex technical issues, recommend escalation to human support\n- Format responses appropriately for email\n\nCompany context: You represent a professional service business focused on customer satisfaction and quality support via Email."
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "8da4c0b1-86b7-436b-8d73-e96d3777be29",
"name": "🧠 OpenAI 聊天模型 - Gmail",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
1900,
900
],
"parameters": {
"options": {
"maxTokens": 1000,
"temperature": 0.3
}
},
"credentials": {
"openAiApi": {
"id": "IdjfTMR7gLjapSWH",
"name": "Open Ai"
}
},
"typeVersion": 1.1
},
{
"id": "b4cb3e8b-3d5c-49fb-9cc2-f46ffe4cd683",
"name": "🧠 Gmail 记忆库",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
2040,
980
],
"parameters": {
"sessionKey": "gmail_{{ $json.customer_email }}",
"sessionIdType": "customKey"
},
"typeVersion": 1.3
},
{
"id": "442e8879-e6c3-4cd6-8f3b-3f64879047c1",
"name": "📧 发送 Gmail 回复",
"type": "n8n-nodes-base.gmail",
"position": [
2240,
720
],
"webhookId": "c09e3c26-5430-4b47-864d-2344b636fa4e",
"parameters": {
"message": "={{ $json.output }}",
"options": {
"ccList": "",
"bccList": "",
"replyToSenderOnly": true
},
"messageId": "={{ $('📋 Process Gmail Message').item.json.message_id }}",
"operation": "reply"
},
"credentials": {
"gmailOAuth2": {
"id": "YQWc9jqYGygA6lXT",
"name": "Gmail account"
}
},
"typeVersion": 2
},
{
"id": "668afdd0-f68b-45cb-afde-93ebaf7627d3",
"name": "✅ 标记 Gmail 为已读",
"type": "n8n-nodes-base.gmail",
"position": [
2480,
620
],
"webhookId": "3bae576f-ba6e-4ee2-a389-82171a9101d8",
"parameters": {
"messageId": "={{ $('📋 Process Gmail Message').item.json.message_id }}",
"operation": "markAsRead"
},
"credentials": {
"gmailOAuth2": {
"id": "YQWc9jqYGygA6lXT",
"name": "Gmail account"
}
},
"typeVersion": 2
},
{
"id": "2233ac1c-b704-4485-a4dd-3d873fb04538",
"name": "📊 记录 Gmail 交互",
"type": "n8n-nodes-base.googleSheets",
"position": [
2540,
820
],
"parameters": {
"columns": {
"value": {
"Status": "Completed",
"Channel": "Email",
"Timestamp": "={{ new Date().toISOString() }}",
"AI_Response": "={{ $('🤖 Gmail AI Agent').item.json.output }}",
"Customer_Name": "={{ $('📋 Process Gmail Message').item.json.customer_name }}",
"Response_Time": "={{ new Date().toISOString() }}",
"Inquiry_Subject": "={{ $json.subject || 'General Inquiry' }}",
"Customer_Contact": "={{ $('📋 Process Gmail Message').item.json.customer_email }}",
"Customer_Message": "={{ $('📋 Process Gmail Message').item.json.message_content }}"
},
"schema": [
{
"id": "Timestamp",
"type": "string",
"display": true,
"required": false,
"displayName": "Timestamp",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Channel",
"type": "string",
"display": true,
"required": false,
"displayName": "Channel",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer_Name",
"type": "string",
"display": true,
"required": false,
"displayName": "Customer_Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer_Contact",
"type": "string",
"display": true,
"required": false,
"displayName": "Customer_Contact",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Inquiry_Subject",
"type": "string",
"display": true,
"required": false,
"displayName": "Inquiry_Subject",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer_Message",
"type": "string",
"display": true,
"required": false,
"displayName": "Customer_Message",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "AI_Response",
"type": "string",
"display": true,
"required": false,
"displayName": "AI_Response",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Response_Time",
"type": "string",
"display": true,
"required": false,
"displayName": "Response_Time",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Status",
"type": "string",
"display": true,
"required": false,
"displayName": "Status",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1087576053,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit#gid=1087576053",
"cachedResultName": "AI_Responses"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit?usp=drivesdk",
"cachedResultName": "customer_support_knowledge_base"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "ubQXdpluCtk0bGFi",
"name": "Google Sheets account"
}
},
"typeVersion": 4.2
},
{
"id": "6e641113-9da3-430c-873d-59fd0c2997fb",
"name": "📊 记录 Telegram 交互",
"type": "n8n-nodes-base.googleSheets",
"position": [
2760,
960
],
"parameters": {
"columns": {
"value": {
"Status": "Completed",
"Channel": "={{ $('📋 Process Telegram Message').item.json.channel }}",
"Timestamp": "={{ new Date().toISOString() }}",
"AI_Response": "={{ $json.output }}",
"Customer_Name": "={{ $('📋 Process Telegram Message').item.json.customer_name }}",
"Response_Time": "={{ new Date().toISOString() }}",
"Inquiry_Subject": "={{ $('📋 Process Telegram Message').item.json.subject }}",
"Customer_Contact": "={{ $('📋 Process Telegram Message').item.json.customer_id }}",
"Customer_Message": "={{ $('📋 Process Telegram Message').item.json.message_content }}"
},
"schema": [
{
"id": "Timestamp",
"type": "string",
"display": true,
"required": false,
"displayName": "Timestamp",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Channel",
"type": "string",
"display": true,
"required": false,
"displayName": "Channel",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer_Name",
"type": "string",
"display": true,
"required": false,
"displayName": "Customer_Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer_Contact",
"type": "string",
"display": true,
"required": false,
"displayName": "Customer_Contact",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Inquiry_Subject",
"type": "string",
"display": true,
"required": false,
"displayName": "Inquiry_Subject",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer_Message",
"type": "string",
"display": true,
"required": false,
"displayName": "Customer_Message",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "AI_Response",
"type": "string",
"display": true,
"required": false,
"displayName": "AI_Response",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Response_Time",
"type": "string",
"display": true,
"required": false,
"displayName": "Response_Time",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Status",
"type": "string",
"display": true,
"required": false,
"displayName": "Status",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1087576053,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit#gid=1087576053",
"cachedResultName": "AI_Responses"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit?usp=drivesdk",
"cachedResultName": "customer_support_knowledge_base"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "ubQXdpluCtk0bGFi",
"name": "Google Sheets account"
}
},
"typeVersion": 4.2
},
{
"id": "50ded0f7-2513-4515-8843-e24cb50c89ae",
"name": "⚠️ 错误处理信息",
"type": "n8n-nodes-base.stickyNote",
"position": [
3100,
980
],
"parameters": {
"width": 300,
"height": 280,
"content": "## 🚨 错误处理"
},
"typeVersion": 1
},
{
"id": "8634105f-1844-4e58-97f3-07697d86ac48",
"name": "🚨 错误触发器",
"type": "n8n-nodes-base.errorTrigger",
"position": [
2760,
1300
],
"parameters": {},
"typeVersion": 1
},
{
"id": "807781dc-c1ac-4bca-b298-420a3a3d5c2c",
"name": "📢 通知管理员错误",
"type": "n8n-nodes-base.httpRequest",
"position": [
3020,
1300
],
"parameters": {
"url": "https://hooks.slack.com/services/YOUR/SLACK/WEBHOOK",
"method": "POST",
"options": {},
"sendBody": true,
"bodyParameters": {
"parameters": [
{
"name": "text",
"value": "🚨 Customer Support AI Error Alert\n\nWorkflow: Smart Customer Support AI\nError: {{ $json.error.message }}\nNode: {{ $json.error.node.name }}\nTime: {{ new Date().toISOString() }}\n\nPlease check the workflow execution for details."
}
]
}
},
"typeVersion": 4.2
},
{
"id": "4581974a-7e7c-4b61-b5c7-a6023ef931d0",
"name": "Gmail 升级记录器",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
2300,
920
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1478316494,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit#gid=1478316494",
"cachedResultName": "Customer_Inquiries"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit?usp=drivesdk",
"cachedResultName": "customer_support_knowledge_base"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "ubQXdpluCtk0bGFi",
"name": "Google Sheets account"
}
},
"typeVersion": 4.5
},
{
"id": "d9f13fc4-0a68-4bee-a36f-67e779bef7fe",
"name": "知识库",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
2180,
1000
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit#gid=0",
"cachedResultName": "Knowledge_Base"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit?usp=drivesdk",
"cachedResultName": "customer_support_knowledge_base"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "ubQXdpluCtk0bGFi",
"name": "Google Sheets account"
}
},
"typeVersion": 4.5
},
{
"id": "dfaba1db-fc45-4c09-b83d-2413086f52d8",
"name": "知识库1",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
2240,
1440
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit#gid=0",
"cachedResultName": "Knowledge_Base"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit?usp=drivesdk",
"cachedResultName": "customer_support_knowledge_base"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "ubQXdpluCtk0bGFi",
"name": "Google Sheets account"
}
},
"typeVersion": 4.5
},
{
"id": "a79e16e6-409a-47b1-a7f9-60de7aac1700",
"name": "Telegram 升级记录器",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
2420,
1400
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1478316494,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit#gid=1478316494",
"cachedResultName": "Customer_Inquiries"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1rEZ1A0Gd5ejT_b2F5tcYy9Xk4i0JvTrjss_oolf6WD8/edit?usp=drivesdk",
"cachedResultName": "customer_support_knowledge_base"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "ubQXdpluCtk0bGFi",
"name": "Google Sheets account"
}
},
"typeVersion": 4.5
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "791294ac-b7d5-45f8-951a-7146057b58f7",
"connections": {
"knowledge base": {
"ai_tool": [
[
{
"node": "🤖 Gmail AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"knowledge base1": {
"ai_tool": [
[
{
"node": "🤖 Telegram AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"🧠 Gmail Memory": {
"ai_memory": [
[
{
"node": "🤖 Gmail AI Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"🚨 Error Trigger": {
"main": [
[
{
"node": "📢 Notify Admin of Error",
"type": "main",
"index": 0
}
]
]
},
"🤖 Gmail AI Agent": {
"main": [
[
{
"node": "📧 Send Gmail Reply",
"type": "main",
"index": 0
}
]
]
},
"🧠 Telegram Memory": {
"ai_memory": [
[
{
"node": "🤖 Telegram AI Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"📧 Send Gmail Reply": {
"main": [
[
{
"node": "✅ Mark Gmail as Read",
"type": "main",
"index": 0
},
{
"node": "📊 Log Gmail Interaction",
"type": "main",
"index": 0
}
]
]
},
"🤖 Telegram AI Agent": {
"main": [
[
{
"node": "💬 Send Telegram Reply",
"type": "main",
"index": 0
}
]
]
},
"Gmail Escalation Logger": {
"ai_tool": [
[
{
"node": "🤖 Gmail AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"💬 Send Telegram Reply": {
"main": [
[
{
"node": "📊 Log Telegram Interaction",
"type": "main",
"index": 0
}
]
]
},
"Telegram Escalation Logger": {
"ai_tool": [
[
{
"node": "🤖 Telegram AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"📋 Process Gmail Message": {
"main": [
[
{
"node": "🤖 Gmail AI Agent",
"type": "main",
"index": 0
}
]
]
},
"📋 Process Telegram Message": {
"main": [
[
{
"node": "🤖 Telegram AI Agent",
"type": "main",
"index": 0
}
]
]
},
"🧠 OpenAI Chat Model - Gmail": {
"ai_languageModel": [
[
{
"node": "🤖 Gmail AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"🧠 OpenAI Chat Model - Telegram": {
"ai_languageModel": [
[
{
"node": "🤖 Telegram AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"📧 Gmail Customer Inquiry Trigger": {
"main": [
[
{
"node": "📋 Process Gmail Message",
"type": "main",
"index": 0
}
]
]
},
"💬 Telegram Customer Message Trigger": {
"main": [
[
{
"node": "📋 Process Telegram Message",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 客户支持, 人工智能
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量23
分类2
节点类型13
作者
RedOne
@redoneAutomation expert helping businesses optimize workflows with n8n. Specialized in integrating open-source tools to streamline operations and boost productivity. Book a session to discover how I can help automate your processes.
外部链接
在 n8n.io 查看 →
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