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通话摘要与团队通知 - 通过HubSpot、Slack、邮件、WhatsApp

中级

这是一个Sales, AI, IT Ops领域的自动化工作流，包含 15 个节点。主要使用 Set, Slack, Hubspot, Webhook, WhatsApp 等节点，结合人工智能技术实现智能自动化。 通话摘要与团队通知 - 通过HubSpot、Slack、邮件、WhatsApp

前置要求
  • •Slack Bot Token 或 Webhook URL
  • •HubSpot API Key
  • •HTTP Webhook 端点（n8n 会自动生成）
  • •Google 账号和 Gmail API 凭证
  • •OpenAI API Key

使用的节点 (15)

Set
Slack
Hubspot
Webhook
WhatsApp
GmailTool
StickyNote
Agent
LmChatOpenAi
ChainSummarization

分类

销售
人工智能
IT 运维
工作流预览
可视化展示节点连接关系，支持缩放和平移
React Flow
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
  "id": "Gn5M1FfXUAVy6h9l",
  "meta": {
    "instanceId": "f70454a5d1bedfb04805f13a51a4a63e308e7fc8821155a97e93d697feaee047",
    "templateCredsSetupCompleted": true
  },
  "tags": [],
  "nodes": [
    {
      "id": "3d621f41-b73a-406a-bfda-fac0d2ed1499",
      "name": "便签 1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        800,
        340
      ],
      "parameters": {
        "color": 4,
        "width": 540,
        "height": 560,
        "content": "## 路由代理"
      },
      "typeVersion": 1
    },
    {
      "id": "249c22aa-58ca-40df-9157-7a00fbfd3dff",
      "name": "路由代理",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "notes": "Route the client feedback topics to the relevant department ",
      "position": [
        960,
        540
      ],
      "parameters": {
        "text": "={{ $('Webhook').item.json.body['Client Conversation'] }}",
        "options": {
          "systemMessage": "=You are provided with some client-company conversation and should decide who has to be informed about the feedback. Always only inform one person. Those are your options: \n- It's about a product, send an email to {{ $('Define routing emails').item.json['Support Email'] }}\n- It's about an invoicing problem, send an email to {{ $('Define routing emails').item.json['Administrative Email'] }}\n- It's  related to a travelling/trip, send an email to {{ $('Define routing emails').item.json['Commercial Email'] }}\n\nAdd the email of the person (\"{{ $('Webhook').item.json.body['Client Email'] }}\") at the beginning of the text preceded by \"FROM CLIENT: \"\nUse the Mailjet tool to inform each of the most related department. Provide mailjet with a subject, an email, and the email body formated as html which is the client conversation itself."
        },
        "promptType": "define"
      },
      "notesInFlow": true,
      "typeVersion": 1.8
    },
    {
      "id": "cffeafac-75e0-4a60-91d3-0a7d3bdb7371",
      "name": "摘要生成",
      "type": "@n8n/n8n-nodes-langchain.chainSummarization",
      "notes": "The transcript summarized here",
      "position": [
        360,
        140
      ],
      "parameters": {
        "options": {
          "summarizationMethodAndPrompts": {
            "values": {
              "prompt": "=Summarize the following Converstaion in 2-3 sentences:\n\n\"{{ $('Webhook').item.json.body['Client Conversation'] }}\"\n\nJust output the summarized conversation and nothing else. Use the same language as the input",
              "summarizationMethod": "stuff"
            }
          }
        }
      },
      "notesInFlow": true,
      "typeVersion": 2,
      "alwaysOutputData": false
    },
    {
      "id": "ac5a16de-efb5-4603-bb52-2d85b007bf86",
      "name": "OpenAI 聊天模型",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        460,
        420
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "7mydLbpOJgXQKswc",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "8644b46e-b64c-415b-acfc-103ef5c71903",
      "name": "Gmail",
      "type": "n8n-nodes-base.gmailTool",
      "position": [
        1040,
        760
      ],
      "webhookId": "be3ad85f-a576-44d6-9383-6a038edfb25a",
      "parameters": {
        "sendTo": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('To', ``, 'string') }}",
        "message": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Message', ``, 'string') }}",
        "options": {
          "appendAttribution": false
        },
        "subject": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Subject', ``, 'string') }}"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "Eo7V1LrxcAy38kKf",
          "name": "Harsh"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "b02e1dad-6f07-4215-a89b-fb0763232bcb",
      "name": "便签 2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -20,
        40
      ],
      "parameters": {
        "color": 4,
        "width": 260,
        "height": 260,
        "content": "## 在此设置邮件"
      },
      "typeVersion": 1
    },
    {
      "id": "fec711e6-837a-4722-83b9-dc838770fcb3",
      "name": "便签 3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -300,
        40
      ],
      "parameters": {
        "color": 4,
        "width": 260,
        "height": 260,
        "content": "## Webhook"
      },
      "typeVersion": 1
    },
    {
      "id": "2af225aa-95b9-4578-9c8c-0c49bb5e8510",
      "name": "便签",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        800,
        40
      ],
      "parameters": {
        "color": 4,
        "width": 540,
        "height": 280,
        "content": "## 将转录保存到 Hubspot"
      },
      "typeVersion": 1
    },
    {
      "id": "fb226ebf-b62f-48ef-b291-17b4beb30ebc",
      "name": "Slack",
      "type": "n8n-nodes-base.slack",
      "position": [
        880,
        -160
      ],
      "webhookId": "ffba5d59-965e-4042-a5cd-d6d89c443e75",
      "parameters": {
        "text": "=Below is the latest summary.\n\n{{ $json.response.text }}",
        "select": "channel",
        "channelId": {
          "__rl": true,
          "mode": "list",
          "value": "C08VCE4AYNL",
          "cachedResultName": "n8n"
        },
        "otherOptions": {},
        "authentication": "oAuth2"
      },
      "credentials": {
        "slackOAuth2Api": {
          "id": "SbSspavlddGUo8F0",
          "name": "Slack account"
        }
      },
      "typeVersion": 2.3
    },
    {
      "id": "5622a2af-726d-468c-88b2-22d66a449128",
      "name": "便签 4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        800,
        -280
      ],
      "parameters": {
        "color": 4,
        "width": 540,
        "height": 300,
        "content": "## 将摘要发送至 Slack 和 WhatsApp"
      },
      "typeVersion": 1
    },
    {
      "id": "d8b2181f-1c52-417b-9fdd-776e64a920ab",
      "name": "WhatsApp Business Cloud",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        1120,
        -160
      ],
      "webhookId": "36dba7ba-f6f2-45a0-ad5d-cfd5c1622a49",
      "parameters": {
        "template": "n8n_workflow_latest|en",
        "components": {
          "component": [
            {
              "bodyParameters": {
                "parameter": [
                  {
                    "text": "={{ $('Webhook').item.json.body['Your Name'] }}"
                  },
                  {
                    "text": "={{ $('Summarization').item.json.response.text }}"
                  }
                ]
              }
            }
          ]
        },
        "phoneNumberId": "702894569566382",
        "recipientPhoneNumber": "={{ $('Webhook').item.json.body['WhatsApp Contact Number'] }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "bvkhSq7q9MuoWneA",
          "name": "WhatsApp account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "039c62d8-3a33-4436-9577-e2dc45f9e694",
      "name": "Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -220,
        140
      ],
      "webhookId": "1ffeacc2-1dbd-4a9e-bf3f-6811ddd31642",
      "parameters": {
        "path": "1ffeacc2-1dbd-4a9e-bf3f-6811ddd31642",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "941ea710-68a5-46c7-b622-bf88b96430a7",
      "name": "定义路由邮件",
      "type": "n8n-nodes-base.set",
      "position": [
        60,
        140
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "099d5326-3452-47b8-9dc0-acc0e6fd951e",
              "name": "Support Email",
              "type": "string",
              "value": "info@encoresky.com"
            },
            {
              "id": "4ed84290-dbf7-47f7-8693-4f95e0c2fd7e",
              "name": "Administrative Email",
              "type": "string",
              "value": "hr@encoresky.com"
            },
            {
              "id": "614d4a5c-c9f2-4d82-bfcb-cfdcc8a4b07d",
              "name": "Commercial Email",
              "type": "string",
              "value": "sales@encoresky.com"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "8af03b9d-b647-4d4c-8903-dd32e4b6a434",
      "name": "HubSpot 搜索客户",
      "type": "n8n-nodes-base.hubspot",
      "notes": "Search for the id",
      "position": [
        880,
        160
      ],
      "parameters": {
        "operation": "search",
        "authentication": "oAuth2",
        "filterGroupsUi": {
          "filterGroupsValues": [
            {
              "filtersUi": {
                "filterValues": [
                  {
                    "value": "={{ $('Webhook').item.json.body['Client Email'] }}",
                    "propertyName": "email|string"
                  }
                ]
              }
            }
          ]
        },
        "additionalFields": {}
      },
      "credentials": {
        "hubspotOAuth2Api": {
          "id": "pQcxnwCMnLiFiQOJ",
          "name": "HubSpot account"
        }
      },
      "notesInFlow": true,
      "typeVersion": 2.1
    },
    {
      "id": "cb2bb828-ca8c-473a-a485-c8cde6116388",
      "name": "HubSpot 保存笔记",
      "type": "n8n-nodes-base.hubspot",
      "notes": "Add meeting notes in the contact form",
      "position": [
        1120,
        160
      ],
      "parameters": {
        "type": "meeting",
        "metadata": {
          "body": "={{ $('Summarization').item.json.response.text }}",
          "title": "New meeting"
        },
        "resource": "engagement",
        "authentication": "oAuth2",
        "additionalFields": {
          "associations": {
            "contactIds": "={{ $json.properties.hs_object_id }}"
          }
        }
      },
      "credentials": {
        "hubspotOAuth2Api": {
          "id": "pQcxnwCMnLiFiQOJ",
          "name": "HubSpot account"
        }
      },
      "notesInFlow": true,
      "typeVersion": 2.1
    }
  ],
  "active": true,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "428e832a-7b0e-4e88-9695-6d793067deb8",
  "connections": {
    "Gmail": {
      "ai_tool": [
        [
          {
            "node": "Router Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Slack": {
      "main": [
        [
          {
            "node": "WhatsApp Business Cloud",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Webhook": {
      "main": [
        [
          {
            "node": "Define routing emails",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Router Agent": {
      "main": [
        []
      ]
    },
    "Summarization": {
      "main": [
        [
          {
            "node": "Router Agent",
            "type": "main",
            "index": 0
          },
          {
            "node": "HubSpot Search Client",
            "type": "main",
            "index": 0
          },
          {
            "node": "Slack",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model": {
      "ai_languageModel": [
        [
          {
            "node": "Summarization",
            "type": "ai_languageModel",
            "index": 0
          },
          {
            "node": "Router Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Define routing emails": {
      "main": [
        [
          {
            "node": "Summarization",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "HubSpot Search Client": {
      "main": [
        [
          {
            "node": "HubSpot Save Notes",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流？

复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景？

中级 - 销售, 人工智能, IT 运维

需要付费吗？

本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。

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工作流信息
难度等级
中级
节点数量15
分类3
节点类型10
难度说明

适合有一定经验的用户，包含 6-15 个节点的中等复杂度工作流

作者
Encoresky

Encoresky

@encoresky
外部链接
在 n8n.io 查看 →

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