基于 MCP 服务器的 Zendesk API 完整集成
高级
这是一个Engineering, AI领域的自动化工作流，包含 29 个节点。主要使用 ZendeskTool, McpTrigger 等节点，结合人工智能技术实现智能自动化。 基于 MCP 服务器的 Zendesk API 完整集成，适用于 AI 代理
前置要求
- •AI 服务 API Key（如 OpenAI、Anthropic 等）
使用的节点 (29)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"meta": {
"instanceId": "cd59eaaeb7b34d06e24511380db94cdb7fbce6037cc4de22e539c5158ab9cdfc"
},
"nodes": [
{
"id": "8599811c-a16f-4cdf-b6c8-7e35235a5e23",
"name": "工作流概览 0",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1480,
80
],
"parameters": {
"content": "Emelia 触发器"
},
"typeVersion": 1
},
{
"id": "5ad3932d-e944-4c85-aee3-09b52de98bd0",
"name": "Zendesk 工具 MCP 服务器",
"type": "@n8n/n8n-nodes-langchain.mcpTrigger",
"position": [
-420,
-240
],
"webhookId": "fb9903bd-25df-4dd1-8c4b-6e803cb5773b",
"parameters": {},
"typeVersion": 1
},
{
"id": "cdffa7c7-32ea-478d-99c0-e1e076d5fb8a",
"name": "创建工单",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-800,
140
],
"parameters": {},
"typeVersion": 1
},
{
"id": "debcfdd4-6a47-4c28-8863-d558000787b0",
"name": "删除工单",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-580,
140
],
"parameters": {},
"typeVersion": 1
},
{
"id": "a2911fad-f382-4def-abea-fc7f3ac6d1b6",
"name": "获取工单",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-360,
140
],
"parameters": {},
"typeVersion": 1
},
{
"id": "99befa30-3ed6-4b5f-a30a-55625d64cf54",
"name": "获取多个工单",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-140,
140
],
"parameters": {},
"typeVersion": 1
},
{
"id": "b2e0e242-3b0d-4462-99b8-7c6f7ae09d69",
"name": "恢复工单",
"type": "n8n-nodes-base.zendeskTool",
"position": [
80,
140
],
"parameters": {},
"typeVersion": 1
},
{
"id": "ff2539fb-4f90-4f44-85f7-0fc2f265cd24",
"name": "更新工单",
"type": "n8n-nodes-base.zendeskTool",
"position": [
300,
140
],
"parameters": {},
"typeVersion": 1
},
{
"id": "8f048137-705d-442a-91f1-0fb96c7cf853",
"name": "便签 1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1000,
120
],
"parameters": {
"content": "Emelia 触发器"
},
"typeVersion": 1
},
{
"id": "d5bc6d8b-7589-4d3c-9999-791a2fb7249a",
"name": "获取工单字段",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-800,
380
],
"parameters": {},
"typeVersion": 1
},
{
"id": "d8d9b926-fe3d-4a6a-a9dc-3849252bb31a",
"name": "获取多个工单字段",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-580,
380
],
"parameters": {},
"typeVersion": 1
},
{
"id": "a3e0cadc-a383-4f99-b8ae-e166ee878240",
"name": "便签 2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1000,
360
],
"parameters": {
"content": "Emelia 触发器"
},
"typeVersion": 1
},
{
"id": "2c6f643a-28bd-42b4-81f8-61f5380d8034",
"name": "创建用户",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-800,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "a897678e-d78a-4cc0-9219-e69d628119aa",
"name": "删除用户",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-580,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "e338fe10-9aa7-4809-af3a-6c5bff310037",
"name": "获取用户",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-360,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "e701096e-b360-45d5-bf18-ca656207ac9b",
"name": "获取多个用户",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-140,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "2f853cd4-a9bc-4a71-bfb8-14547a413a02",
"name": "获取用户所属组织",
"type": "n8n-nodes-base.zendeskTool",
"position": [
80,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "d245f3e2-3fb6-42be-8c69-168c4aedb22e",
"name": "获取用户相关数据",
"type": "n8n-nodes-base.zendeskTool",
"position": [
300,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "f16a5885-3be8-4965-bb7c-73bb5514c239",
"name": "搜索用户",
"type": "n8n-nodes-base.zendeskTool",
"position": [
520,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "e9552090-b05e-4c15-96e7-bf57d14d8559",
"name": "更新用户",
"type": "n8n-nodes-base.zendeskTool",
"position": [
740,
620
],
"parameters": {},
"typeVersion": 1
},
{
"id": "8f0c2ba1-1775-42a6-8cbf-3986bbcbb517",
"name": "便签 3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1000,
600
],
"parameters": {
"content": "Emelia 触发器"
},
"typeVersion": 1
},
{
"id": "24c59f46-d57a-4ab0-bb07-e18e562860d2",
"name": "统计组织数量",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-800,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "6079a472-292b-414f-95f3-0358f807efb4",
"name": "创建组织",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-580,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "a70f34e8-735e-472e-aa8e-fb581ad74aa1",
"name": "删除组织",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-360,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "f20cabf4-10f9-4d03-a78e-7ae0013e47f1",
"name": "获取组织",
"type": "n8n-nodes-base.zendeskTool",
"position": [
-140,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "92f68cbd-6149-476f-9c78-b6c1d68249aa",
"name": "获取多个组织",
"type": "n8n-nodes-base.zendeskTool",
"position": [
80,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "4e4a8e5b-8ff9-4f67-8b83-00f506e9a211",
"name": "获取组织相关数据",
"type": "n8n-nodes-base.zendeskTool",
"position": [
300,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "0b762964-5132-466b-8299-2fc6629972a4",
"name": "更新组织",
"type": "n8n-nodes-base.zendeskTool",
"position": [
520,
860
],
"parameters": {},
"typeVersion": 1
},
{
"id": "fd907297-71a8-476a-ae6e-d79bd0474cba",
"name": "便签 4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1000,
840
],
"parameters": {
"content": "Emelia 触发器"
},
"typeVersion": 1
}
],
"pinData": {},
"connections": {
"Get a user": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get a ticket": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Create a user": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Delete a user": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Search a user": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Update a user": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get many users": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Create a ticket": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Delete a ticket": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Update a ticket": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get many tickets": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Recover a ticket": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get a ticket field": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Count organizations": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get an organization": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Create an organization": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Delete an organization": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get many organizations": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get many ticket fields": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Update an organization": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get a user's organizations": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get data related to a user": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
},
"Get data related to an organization": {
"ai_tool": [
[
{
"node": "Zendesk Tool MCP Server",
"type": "ai_tool",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 工程, 人工智能
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量29
分类2
节点类型3
作者
David Ashby
@cfomodzA hacker by nature, programmer by trade ⚒️ I'm looking to collaborate on things that save human labor 📫 How to reach me Github👇 -> Discord
外部链接
在 n8n.io 查看 →
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