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AI Telegram 和 WhatsApp Business 代理

高级

这是一个AI领域的自动化工作流,包含 21 个节点。主要使用 If, Set, Code, OpenAi, Webhook 等节点,结合人工智能技术实现智能自动化。 AI 驱动的 Telegram 和 WhatsApp Business 代理工作流

前置要求
  • OpenAI API Key
  • HTTP Webhook 端点(n8n 会自动生成)
  • Telegram Bot Token
  • 可能需要目标 API 的认证凭证
  • Google Sheets API 凭证
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
  "name": "AI Telegram 和 WhatsApp Business 代理",
  "tags": [
    {
      "id": "telegram",
      "name": "Telegram",
      "createdAt": "2025-01-01T00:00:00.000Z",
      "updatedAt": "2025-01-01T00:00:00.000Z"
    },
    {
      "id": "whatsapp",
      "name": "WhatsApp",
      "createdAt": "2025-01-01T00:00:00.000Z",
      "updatedAt": "2025-01-01T00:00:00.000Z"
    },
    {
      "id": "ai-agent",
      "name": "AI Agent",
      "createdAt": "2025-01-01T00:00:00.000Z",
      "updatedAt": "2025-01-01T00:00:00.000Z"
    },
    {
      "id": "customer-service",
      "name": "Customer Service",
      "createdAt": "2025-01-01T00:00:00.000Z",
      "updatedAt": "2025-01-01T00:00:00.000Z"
    }
  ],
  "nodes": [
    {
      "id": "intro_sticky",
      "name": "便签",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -240,
        180
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "telegram_trigger",
      "name": "Telegram 机器人",
      "type": "n8n-nodes-base.telegramTrigger",
      "position": [
        160,
        280
      ],
      "webhookId": "telegram-ai-agent",
      "parameters": {},
      "typeVersion": 1.1
    },
    {
      "id": "whatsapp_webhook",
      "name": "WhatsApp Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        160,
        420
      ],
      "webhookId": "whatsapp-ai-webhook",
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "normalize_message",
      "name": "规范化消息数据",
      "type": "n8n-nodes-base.set",
      "position": [
        460,
        350
      ],
      "parameters": {},
      "typeVersion": 3.4
    },
    {
      "id": "processing_sticky",
      "name": "便签1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        440,
        20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "get_customer_data",
      "name": "获取客户历史",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        760,
        350
      ],
      "parameters": {},
      "typeVersion": 4.4
    },
    {
      "id": "build_context",
      "name": "构建 AI 上下文",
      "type": "n8n-nodes-base.code",
      "position": [
        1060,
        350
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "intelligence_sticky",
      "name": "便签2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        740,
        40
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "ai_assistant",
      "name": "AI 业务助手",
      "type": "n8n-nodes-base.openAi",
      "position": [
        1360,
        350
      ],
      "parameters": {},
      "typeVersion": 1.3
    },
    {
      "id": "ai_sticky",
      "name": "便签3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1340,
        -20
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "process_response",
      "name": "处理 AI 响应",
      "type": "n8n-nodes-base.code",
      "position": [
        1660,
        350
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "platform_router",
      "name": "平台路由器",
      "type": "n8n-nodes-base.if",
      "position": [
        1960,
        350
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "send_telegram",
      "name": "发送 Telegram 消息",
      "type": "n8n-nodes-base.telegram",
      "position": [
        2260,
        280
      ],
      "parameters": {},
      "typeVersion": 1.2
    },
    {
      "id": "send_whatsapp",
      "name": "发送 WhatsApp 消息",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        2260,
        420
      ],
      "parameters": {},
      "typeVersion": 4.2
    },
    {
      "id": "delivery_sticky",
      "name": "便签4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2240,
        60
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "log_conversation",
      "name": "记录对话",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        2560,
        350
      ],
      "parameters": {},
      "typeVersion": 4.4
    },
    {
      "id": "update_customer",
      "name": "更新客户记录",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        2860,
        350
      ],
      "parameters": {},
      "typeVersion": 4.4
    },
    {
      "id": "check_escalation",
      "name": "检查升级",
      "type": "n8n-nodes-base.if",
      "position": [
        2560,
        200
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "notify_team",
      "name": "通知支持团队",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        2860,
        200
      ],
      "parameters": {},
      "typeVersion": 4.2
    },
    {
      "id": "analytics_sticky",
      "name": "便签5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2540,
        480
      ],
      "parameters": {
        "content": ""
      },
      "typeVersion": 1
    },
    {
      "id": "webhook_response",
      "name": "Webhook 响应",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        3160,
        420
      ],
      "parameters": {},
      "typeVersion": 1.1
    }
  ],
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "updatedAt": "2025-01-01T00:00:00.000Z",
  "versionId": "1",
  "staticData": null,
  "connections": {
    "ai_assistant": {
      "main": [
        [
          {
            "node": "process_response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "build_context": {
      "main": [
        [
          {
            "node": "ai_assistant",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "send_telegram": {
      "main": [
        [
          {
            "node": "log_conversation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "send_whatsapp": {
      "main": [
        [
          {
            "node": "log_conversation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "platform_router": {
      "main": [
        [
          {
            "node": "send_telegram",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "send_whatsapp",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "update_customer": {
      "main": [
        [
          {
            "node": "webhook_response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "check_escalation": {
      "main": [
        [
          {
            "node": "notify_team",
            "type": "main",
            "index": 0
          }
        ],
        []
      ]
    },
    "log_conversation": {
      "main": [
        [
          {
            "node": "update_customer",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "process_response": {
      "main": [
        [
          {
            "node": "platform_router",
            "type": "main",
            "index": 0
          },
          {
            "node": "check_escalation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "telegram_trigger": {
      "main": [
        [
          {
            "node": "normalize_message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "whatsapp_webhook": {
      "main": [
        [
          {
            "node": "normalize_message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "get_customer_data": {
      "main": [
        [
          {
            "node": "build_context",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "normalize_message": {
      "main": [
        [
          {
            "node": "get_customer_data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  },
  "triggerCount": 2
}
常见问题

如何使用这个工作流?

复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景?

高级 - 人工智能

需要付费吗?

本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。

工作流信息
难度等级
高级
节点数量21
分类1
节点类型11
难度说明

适合高级用户,包含 16+ 个节点的复杂工作流

作者
Amanda Benks

Amanda Benks

@amanda

Hi loves! I've been making workflows for n8n for two years, and I hope you like my flows <3

外部链接
在 n8n.io 查看

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