具有 AI 分类、Gmail 草稿和 Slack 通知的智能电子邮件助手
高级
这是一个Ticket Management, AI Summarization领域的自动化工作流，包含 16 个节点。主要使用 Set, Code, Gmail, Slack, Switch 等节点。 使用 OpenAI 分类、Gmail 草稿和 Slack 提醒实现邮件管理自动化
前置要求
- •Google 账号和 Gmail API 凭证
- •Slack Bot Token 或 Webhook URL
- •OpenAI API Key
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "FSJP3VvgYM0hlloV",
"meta": {
"instanceId": "1ada9ce9d909de0cc535c0dfb57eee784c801e364e1670e7476e5ce8b69d1197"
},
"name": "具有 AI 分类、Gmail 草稿和 Slack 通知的智能电子邮件助手",
"tags": [
{
"id": "grLYSyd5iJcUTmvb",
"name": "ZenAgent Labs",
"createdAt": "2025-06-29T14:28:06.655Z",
"updatedAt": "2025-06-29T14:28:06.655Z"
}
],
"nodes": [
{
"id": "e777600d-4456-4bcd-b356-231a340e8da7",
"name": "工作流描述",
"type": "n8n-nodes-base.stickyNote",
"position": [
-700,
140
],
"parameters": {
"width": 550,
"height": 1300,
"content": "## 具有 AI 分类、Gmail 草稿和 Slack 通知的智能电子邮件助手"
},
"typeVersion": 1
},
{
"id": "5825d614-da89-4262-810b-074f5a788ac4",
"name": "Gmail 设置说明",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
680
],
"parameters": {
"width": 380,
"height": 580,
"content": "## Gmail 标签设置说明"
},
"typeVersion": 1
},
{
"id": "6a4ce1eb-3e14-4f7b-8dd2-884858e9edd3",
"name": "Gmail 触发器 - AI Agent 标签",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
520,
660
],
"parameters": {
"simple": false,
"filters": {
"labelIds": []
},
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "LwfJ8b1o1ZOBYMwi",
"name": "Gmail ZNTL"
}
},
"typeVersion": 1
},
{
"id": "575d0664-15f9-4c1a-bb85-702aa7406f02",
"name": "提取电子邮件数据",
"type": "n8n-nodes-base.set",
"position": [
740,
660
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "email-id",
"name": "emailId",
"type": "string",
"value": "={{ $json.id }}"
},
{
"id": "email-subject",
"name": "subject",
"type": "string",
"value": "={{ $json.subject }}"
},
{
"id": "email-from",
"name": "sender",
"type": "string",
"value": "={{ $json.from }}"
},
{
"id": "email-body",
"name": "content",
"type": "string",
"value": "={{ $json.text || $json.html }}"
},
{
"id": "timestamp",
"name": "receivedAt",
"type": "string",
"value": "={{ $json.date }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "9dc28e85-da76-4a56-bab7-2449eeeabd5a",
"name": "AI Agent - 电子邮件分类器",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
960,
660
],
"parameters": {
"text": "=Email to analyze:\nFrom: {{ $json.sender }}\nSubject: {{ $json.subject }}\nContent: {{ $json.content }}",
"options": {
"systemMessage": "=You are an AI assistant for email classification. Your task is to analyze incoming emails and categorize them into one of the following categories:\n\n1. **Inquiry** - Requests from partners, prospects, or your network\n2. **Support** - Customer support requests, complaints, or help requests\n3. **Newsletter** - Marketing emails, newsletters, or promotional content\n4. **Actionpoint** - Emails requiring immediate action or follow-up tasks\n\nAnalyze the email content including:\n- Sender information\n- Subject line\n- Email content\n- Tone and urgency\n\nRespond with a JSON object in exactly this format:\n{\n \"category\": \"[One of: Inquiry, Support, Newsletter, Actionpoint]\",\n \"confidence\": [0.0-1.0],\n \"reasoning\": \"Brief explanation of why this category was chosen\",\n \"suggestedResponse\": \"Only for Inquiry and Support emails: A professional, friendly draft response in English\",\n \"summary\": \"Only for Newsletter emails: A summary of essential information. Particularly interesting and noteworthy for me are infos about AI agents and AI automation\"\n}\n\n"
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "32502ca5-832f-4bf6-85b8-18452071d589",
"name": "OpenAI 聊天模型",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
920,
920
],
"parameters": {
"model": "o3",
"options": {
"responseFormat": "json_object"
}
},
"typeVersion": 1
},
{
"id": "73c4e031-badb-4562-b791-4843c4b12cf9",
"name": "解析 AI 分类",
"type": "n8n-nodes-base.code",
"position": [
1280,
660
],
"parameters": {
"jsCode": "// Parse AI Agent output and prepare for routing\nconst aiOutput = $input.first().json.output;\nlet classification;\n\ntry {\n // Parse JSON string output from AI Agent\n classification = JSON.parse(aiOutput);\n} catch (error) {\n // Fallback if parsing fails\n classification = {\n category: \"Support\",\n confidence: 0.5,\n reasoning: \"AI response could not be parsed, defaulting to Support\",\n suggestedResponse: \"\"\n };\n}\n\n// Map categories to Gmail Label IDs\n// IMPORTANT: Update these Label IDs with your actual Gmail label IDs\nconst labelMapping = {\n \"Inquiry\": \"Label_123456789\",\n \"Actionpoint\": \"Label_123456789\", \n \"Support\": \"Label_123456789\",\n \"Newsletter\": \"Label_123456789\"\n};\n\n// Combine with original email data and add label ID\nreturn {\n json: {\n ...classification,\n labelId: labelMapping[classification.category] || labelMapping[\"Support\"], // Fallback to Support\n emailId: $('Extract Email Data').first().json.emailId,\n subject: $('Extract Email Data').first().json.subject,\n sender: $('Extract Email Data').first().json.sender,\n content: $('Extract Email Data').first().json.content,\n receivedAt: $('Extract Email Data').first().json.receivedAt\n }\n};"
},
"typeVersion": 2
},
{
"id": "858a4fbf-7ba3-497b-955c-20be5d6148c0",
"name": "AI 分类信息",
"type": "n8n-nodes-base.stickyNote",
"position": [
920,
140
],
"parameters": {
"width": 380,
"height": 380,
"content": "## AI 分类逻辑"
},
"typeVersion": 1
},
{
"id": "cfa9478c-ed03-4c78-b910-be6e48528888",
"name": "添加分类标签",
"type": "n8n-nodes-base.gmail",
"position": [
1480,
660
],
"webhookId": "78dd2938-c072-41b1-97c2-e526313dcdba",
"parameters": {
"labelIds": "={{ $json.labelId }}",
"messageId": "={{ $('Gmail Trigger - AI Agent Label').item.json.id }}",
"operation": "addLabels"
},
"credentials": {
"gmailOAuth2": {
"id": "LwfJ8b1o1ZOBYMwi",
"name": "Gmail ZNTL"
}
},
"typeVersion": 2.1
},
{
"id": "30ca3a6d-775d-485c-b978-3b902d94bda4",
"name": "按类别路由",
"type": "n8n-nodes-base.switch",
"position": [
1680,
660
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "Draft",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "bcdd0c26-f15f-495d-851f-428448a4809d",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Parse AI Classification').item.json.category }}",
"rightValue": "=Support"
}
]
},
"renameOutput": true
},
{
"outputKey": "Draft",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "1e4a4ac3-9a17-4431-ba3c-57143c1c3d4f",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Parse AI Classification').item.json.category }}",
"rightValue": "Inquiry"
}
]
},
"renameOutput": true
},
{
"outputKey": "Newsletter",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "92882b71-a38c-456d-a767-9db4920c95a5",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Parse AI Classification').item.json.category }}",
"rightValue": "Newsletter"
}
]
},
"renameOutput": true
},
{
"outputKey": "Actionpoint",
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "3e4709bf-e84e-4963-af62-2b49f2147ca3",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Parse AI Classification').item.json.category }}",
"rightValue": "Actionpoint"
}
]
},
"renameOutput": true
}
]
},
"options": {
"fallbackOutput": "none"
}
},
"typeVersion": 3
},
{
"id": "2bb9e810-b62b-43b5-9018-8a4ee43da90e",
"name": "成功操作信息",
"type": "n8n-nodes-base.stickyNote",
"position": [
2440,
280
],
"parameters": {
"color": 4,
"width": 320,
"height": 280,
"content": "## 工作流操作摘要"
},
"typeVersion": 1
},
{
"id": "713a3bc5-8e0f-46f4-ad9b-87d7adc07dbd",
"name": "错误处理信息",
"type": "n8n-nodes-base.stickyNote",
"position": [
2440,
600
],
"parameters": {
"color": 5,
"width": 320,
"height": 240,
"content": "## 错误处理与监控"
},
"typeVersion": 1
},
{
"id": "ba402d17-fb77-419e-87f2-f00414cf0892",
"name": "创建草稿回复",
"type": "n8n-nodes-base.gmail",
"position": [
2080,
460
],
"webhookId": "e8d40041-6c0e-47c1-9c46-68e073deb903",
"parameters": {
"message": "={{ $('Parse AI Classification').item.json.suggestedResponse }}",
"options": {
"threadId": "={{ $('Gmail Trigger - AI Agent Label').item.json.threadId }}"
},
"subject": "=Re: {{ $json.subject }}",
"resource": "draft"
},
"credentials": {
"gmailOAuth2": {
"id": "LwfJ8b1o1ZOBYMwi",
"name": "Gmail ZNTL"
}
},
"typeVersion": 2.1
},
{
"id": "59934725-d2f3-4faf-a9db-8a4187a81081",
"name": "发送待办事项 Slack 提醒",
"type": "n8n-nodes-base.slack",
"position": [
2080,
840
],
"webhookId": "2f189afd-e368-4b6a-910a-1fb14d57fb2e",
"parameters": {
"operation": "postMessage"
},
"typeVersion": 2.2
},
{
"id": "78cce31c-12b8-4c89-b362-07f92be4b3a9",
"name": "发送通讯摘要到 Slack",
"type": "n8n-nodes-base.slack",
"position": [
2080,
660
],
"webhookId": "1aa89f39-9101-4859-8515-c9796a8335a5",
"parameters": {
"operation": "postMessage"
},
"typeVersion": 2.3
},
{
"id": "f19d4daa-ff84-4421-8170-c7c9c86321f2",
"name": "Slack 设置说明",
"type": "n8n-nodes-base.stickyNote",
"position": [
1940,
20
],
"parameters": {
"width": 380,
"height": 360,
"content": "## Slack 集成设置"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "60db44aa-f739-4a39-a086-f0726955927a",
"connections": {
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent - Email Classifier",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Route by Category": {
"main": [
[
{
"node": "Create Draft Response",
"type": "main",
"index": 0
}
],
[
{
"node": "Create Draft Response",
"type": "main",
"index": 0
}
],
[
{
"node": "Send Newsletter Summary to Slack",
"type": "main",
"index": 0
}
],
[
{
"node": "Send Action Item Slack Alert",
"type": "main",
"index": 0
}
]
]
},
"Extract Email Data": {
"main": [
[
{
"node": "AI Agent - Email Classifier",
"type": "main",
"index": 0
}
]
]
},
"Parse AI Classification": {
"main": [
[
{
"node": "Add Classification Label",
"type": "main",
"index": 0
}
]
]
},
"Add Classification Label": {
"main": [
[
{
"node": "Route by Category",
"type": "main",
"index": 0
}
]
]
},
"AI Agent - Email Classifier": {
"main": [
[
{
"node": "Parse AI Classification",
"type": "main",
"index": 0
}
]
]
},
"Gmail Trigger - AI Agent Label": {
"main": [
[
{
"node": "Extract Email Data",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 工单管理, AI 摘要总结
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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