多平台电商助手
高级
这是一个Support Chatbot, AI Chatbot领域的自动化工作流，包含 32 个节点。主要使用 If, Merge, GraphqlTool, ShopifyTool, Agent 等节点。 集成GPT-4o、Gemini和RAG的Shopify和WooCommerce电商助手
前置要求
- •Shopify Admin API 凭证
- •OpenAI API Key
- •Google Gemini API Key
- •Pinecone API Key
- •AWS Access Key 和 Secret
使用的节点 (32)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "cHCMSbq1XKT7vRDx",
"meta": {
"instanceId": "e57d916222032d19fc69f0f34e059f722d4f608515cab84ee2db9eaaa4240714",
"templateCredsSetupCompleted": true
},
"name": "Multi-Platform E-Commerce Assistant with GPT-4o, Gemini & RAG (Shopify, WooCommerce)",
"tags": [],
"nodes": [
{
"id": "531c38de-50c3-4441-93f1-a4144866aab0",
"name": "Fetch All Products",
"type": "n8n-nodes-base.shopifyTool",
"position": [
-368,
288
],
"parameters": {
"limit": "={{ 25 }}",
"resource": "product",
"operation": "getAll",
"returnAll": "={{ false }}",
"authentication": "accessToken",
"additionalFields": {}
},
"credentials": {
"shopifyAccessTokenApi": {
"id": "Jvrk0aB2tmmo0sq8",
"name": "Shopify Access Token account"
}
},
"typeVersion": 1
},
{
"id": "6faec98e-a74c-4fac-b52d-9930f0fb65c0",
"name": "Get Order info",
"type": "n8n-nodes-base.shopifyTool",
"position": [
-240,
288
],
"parameters": {
"options": {
"fields": ""
},
"orderId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Order_ID', ``, 'string') }}",
"operation": "get",
"authentication": "accessToken"
},
"credentials": {
"shopifyAccessTokenApi": {
"id": "Jvrk0aB2tmmo0sq8",
"name": "Shopify Access Token account"
}
},
"typeVersion": 1
},
{
"id": "e937b209-f93e-4e93-9462-d3d0ded4534d",
"name": "当收到聊天消息时",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
-2320,
304
],
"webhookId": "2df9ea18-02cc-402d-868b-7db7271a36cb",
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "9abfe8ad-0f3a-4866-8a5b-bc9be1fe8e92",
"name": "General Queries",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-1296,
816
],
"parameters": {
"text": "=You are a helpful Automation Assistant answer users queries\n\nYou have Following tools.\nRetrieval Tool: To retrieve relevant context\n\nUser query: {{$('When chat message received').item.json.chatInput }}",
"options": {},
"promptType": "define"
},
"typeVersion": 2
},
{
"id": "6fafd276-fe93-418e-91bf-2f5395719be5",
"name": "Route To Shopify or WooCommerce",
"type": "n8n-nodes-base.if",
"position": [
-1008,
160
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "6f900415-42fa-462c-b217-8958afd0f7af",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Initial Query Router').item.json.output }}",
"rightValue": "SHOPIFY"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "7c736e9e-0270-423f-b5f7-1d9e8b5d3fbc",
"name": "Shopify Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-624,
288
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "CRAXPLUPIbNPKb58",
"name": "Google Gemini API"
}
},
"typeVersion": 1
},
{
"id": "dcaeae2c-7f18-441d-992b-59d650b0fce9",
"name": "WooCommerce Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-624,
1072
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "CRAXPLUPIbNPKb58",
"name": "Google Gemini API"
}
},
"typeVersion": 1
},
{
"id": "82300cbf-74a9-4f29-8d16-e85cb9f5aa26",
"name": "Pinecone 向量存储",
"type": "@n8n/n8n-nodes-langchain.vectorStorePinecone",
"position": [
-1168,
1328
],
"parameters": {
"mode": "retrieve-as-tool",
"topK": 5,
"options": {},
"toolName": "General_Knowledge_base",
"pineconeIndex": {
"__rl": true,
"mode": "list",
"value": "example-01",
"cachedResultName": "example-01"
},
"toolDescription": "When some retrieval is needed"
},
"credentials": {
"pineconeApi": {
"id": "6mYz6513Yo2A129V",
"name": "PineconeApi account"
}
},
"typeVersion": 1.2
},
{
"id": "34e05f16-7c17-4afb-86a2-fc39f3fd8685",
"name": "Embeddings AWS Bedrock",
"type": "@n8n/n8n-nodes-langchain.embeddingsAwsBedrock",
"position": [
-1184,
1456
],
"parameters": {
"model": "amazon.titan-embed-text-v2:0"
},
"credentials": {
"aws": {
"id": "GhW9qxCXsf6yX1yl",
"name": "AWS account"
}
},
"typeVersion": 1
},
{
"id": "2df41ff0-12e9-41e7-a2b2-54c23237b8bb",
"name": "Check if Its General query",
"type": "n8n-nodes-base.if",
"position": [
-1392,
304
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "loose"
},
"combinator": "or",
"conditions": [
{
"id": "c754c276-1117-4037-88dd-fec90fd52308",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.output }}",
"rightValue": "SHOPIFY"
},
{
"id": "f51b2e8e-1135-4c2a-beb0-466aa39e1f50",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.output }}",
"rightValue": "WOOCOMMERCE"
}
]
},
"looseTypeValidation": true
},
"typeVersion": 2.2
},
{
"id": "fd957d18-8945-40b3-a05b-156fd16e749f",
"name": "合并",
"type": "n8n-nodes-base.merge",
"position": [
240,
464
],
"parameters": {
"numberInputs": 3
},
"typeVersion": 3.2
},
{
"id": "b4b39c2a-e5c0-445e-a1eb-de5e3855164c",
"name": "Fetch All Products2",
"type": "n8n-nodes-base.wooCommerceTool",
"position": [
-352,
1072
],
"parameters": {
"options": {},
"operation": "getAll"
},
"credentials": {
"wooCommerceApi": {
"id": "65MiqG3RNvQ4gJQD",
"name": "WooCommerce account"
}
},
"typeVersion": 1
},
{
"id": "e8cb8ea2-dc2c-447b-b02f-dd1d1afc71c0",
"name": "Fetch Order Details",
"type": "n8n-nodes-base.wooCommerceTool",
"position": [
-208,
1072
],
"parameters": {
"orderId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Order_ID', ``, 'string') }}",
"resource": "order",
"operation": "get"
},
"credentials": {
"wooCommerceApi": {
"id": "65MiqG3RNvQ4gJQD",
"name": "WooCommerce account"
}
},
"typeVersion": 1
},
{
"id": "4f78deac-74e3-4a1b-a217-93a8b77636a4",
"name": "简单记忆",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
-1904,
544
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "b542a382-5a0e-4449-9d82-97812dd5b681",
"name": "Memory RAG",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
-1184,
976
],
"parameters": {
"sessionKey": "={{$('When chat message received').item.json.sessionId }}",
"sessionIdType": "customKey"
},
"typeVersion": 1.3
},
{
"id": "b3bf80ca-3ce4-4c0d-9f61-7470b9c5b0a1",
"name": "WooCommerce Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
-480,
1072
],
"parameters": {
"sessionKey": "={{ $('When chat message received').item.json.sessionId }}",
"sessionIdType": "customKey"
},
"typeVersion": 1.3
},
{
"id": "570be1fd-6192-4fac-915b-7094eb77dd5a",
"name": "Shopify Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
-496,
288
],
"parameters": {
"sessionKey": "={{$('When chat message received').item.json.sessionId }}",
"sessionIdType": "customKey"
},
"typeVersion": 1.3
},
{
"id": "1ba7823f-4fe4-49eb-b296-06ff79c4ea84",
"name": "GraphQL",
"type": "n8n-nodes-base.graphqlTool",
"position": [
-112,
288
],
"parameters": {
"query": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Query', ``, 'string') }}",
"endpoint": "https://test-walkerballorg001.myshopify.com/admin/api/2025-04/graphql.json",
"variables": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Variables', ``, 'json') }}",
"operationName": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Operation_Name', ``, 'string') }}",
"authentication": "headerAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "qW819RnSu76dOuuu",
"name": "Header Auth account"
}
},
"typeVersion": 1.1
},
{
"id": "8df3b888-7e12-4e9d-895f-85efe4886864",
"name": "Router Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-2032,
544
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "T4pNvN3ymyU98bYV",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "99f9757c-193a-4db2-a7bd-a535173f9b97",
"name": "GPT-4o-mini",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-1360,
976
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "T4pNvN3ymyU98bYV",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "a3f28bd5-8326-4d5b-808f-7c180e5f9adb",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2432,
80
],
"parameters": {
"width": 320,
"height": 608,
"content": "## **Trigger**\n\n#### **When chat message received**\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n* **Action:** Activates the workflow at the start of a conversation.\n* **Source:** A new message sent by a user in the chat interface.\n* **Output:** The user's message (`chatInput`) and a unique `sessionId` for tracking the conversation.\n"
},
"typeVersion": 1
},
{
"id": "7bf372f7-adee-4006-9142-bd82260377f2",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2096,
80
],
"parameters": {
"color": 7,
"width": 544,
"height": 608,
"content": "## **Initial Routing**\n\n#### **Initial Query Router (Agent)**\n* **Action:** Analyzes the user's initial message to categorize their intent.\n* **Function:** Uses the `Router Model (GPT-4o-mini)` and a specific prompt to decide the query's topic.\n* **Output:** A single-word classification: `SHOPIFY`, `WOOCOMMERCE`, or `None of them`.\n\n"
},
"typeVersion": 1
},
{
"id": "bfdf2a57-ba72-4a52-9759-fd0080e6f912",
"name": "便签 2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1536,
80
],
"parameters": {
"color": 2,
"width": 384,
"height": 432,
"content": "#### **Check if Its General query (IF Node)**\n\n* **Action:** Routes the conversation based on the initial classification.\n* **Input:** Checks the single-word output from the `Router` node.\n* **Output:** Directs the workflow to the **General Queries** path if the input is not `SHOPIFY` or `WOOCOMMERCE`. Otherwise, continues to the next check.\n\n"
},
"typeVersion": 1
},
{
"id": "fb46041f-3b5a-43fe-b3d8-f3ae56b92a17",
"name": "便签 3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1536,
528
],
"parameters": {
"color": 6,
"width": 752,
"height": 576,
"content": "## **General Queries Agent & Tools (RAG)**\n\n#### **General Queries (Agent)**\n\n* **Action:** Answers general knowledge questions that are not related to e-commerce.\n* **Function:** Uses a Retrieval-Augmented Generation (RAG) approach, querying its knowledge base tool (`Pinecone`) to find relevant information.\n* **Output:** A helpful, informative answer based on the retrieved context.\n\n"
},
"typeVersion": 1
},
{
"id": "4d1f1af1-d698-4fd6-8278-b6fd16cf1a31",
"name": "便签 4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1136,
80
],
"parameters": {
"color": 3,
"width": 352,
"height": 432,
"content": "#### **Route To Shopify or WooCommerce (IF Node)**\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n* **Action:** Directs the e-commerce query to the correct specialist agent.\n* **Input:** Checks if the `Router` output is `SHOPIFY`.\n* **Output:** Sends the query to the **Shopify Assistant Agent** if true, or to the **WooCommerce Assistant Agent** if false.\n"
},
"typeVersion": 1
},
{
"id": "f0815345-af27-4330-9237-538290b55e60",
"name": "便签 5",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1280,
1120
],
"parameters": {
"color": 4,
"width": 496,
"height": 464,
"content": "#### **Pinecone Vector Store (Tool)**\n\n* **Action:** Searches the knowledge base for documents relevant to the user's question.\n* **Input:** A vector embedding of the user's query from the `Embeddings AWS Bedrock` node.\n* **Output:** The most relevant text chunks from the database, passed back to the agent as context.\n\n"
},
"typeVersion": 1
},
{
"id": "e6ee6a54-baac-4803-a983-701077137203",
"name": "便签6",
"type": "n8n-nodes-base.stickyNote",
"position": [
-768,
528
],
"parameters": {
"width": 832,
"height": 704,
"content": "## **WooCommerce Agent & Tools**\n\n### **WooCommerce Assistant**\n\n* **Action:** Manages the conversation for all WooCommerce-related tasks.\n* **Function:** Uses the `WooCommerce Chat Model` and its available tools (`Fetch Order Details`, `Fetch All Products2`) to answer user questions.\n* **Output:** A final text response for the user or a command to use one of its tools.\n"
},
"typeVersion": 1
},
{
"id": "cb9c7530-62b4-42e0-9dd1-80523d1cdbc4",
"name": "便签7",
"type": "n8n-nodes-base.stickyNote",
"position": [
-768,
-160
],
"parameters": {
"color": 7,
"width": 832,
"height": 672,
"content": "## **Shopify Agent & Tools**\n\n### **Shopify Assistant**\n* **Action:** Manages the conversation for all Shopify-related tasks.\n* **Function:** Uses the `Shopify Chat Model` and its available tools (`Get Order info`, `Fetch All Products`, `GraphQL`) to answer questions and perform actions.\n* **Output:** A final text response for the user or a command to use one of its tools.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n"
},
"typeVersion": 1
},
{
"id": "bf1a28dd-3225-4a49-9fcd-10531f934155",
"name": "便签8",
"type": "n8n-nodes-base.stickyNote",
"position": [
96,
416
],
"parameters": {
"color": 5,
"width": 400,
"height": 416,
"content": "## **Merge**\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n* **Action:** Consolidates the workflow into a single path before it ends.\n* **Input:** The final text output from whichever agent was used (Shopify, WooCommerce, or General).\n* **Output:** A single data stream containing the final answer, ready to be displayed to the user."
},
"typeVersion": 1
},
{
"id": "34faad1f-4e0c-4fe0-affd-5a7ffdd4ce96",
"name": "Initial Query Router",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-1968,
304
],
"parameters": {
"text": "=You are a routing agent based on user qquery route them to appropriate next agent\n\n**STRICT**\nIf user asks about shopify then Destination --> SHOPIFY\nIf user asks about WooCommerce then Destination --> WOOCOMMERCE\nIf user asks other queries --> None of them\n\n**IMPORTANT** \nReply Only with 1 word\n\nUser query: {{ $json.chatInput }}",
"options": {},
"promptType": "define",
"hasOutputParser": true
},
"typeVersion": 2
},
{
"id": "26fb2d15-7583-4f8b-89c1-5d2f390a87cb",
"name": "Shopify Assistant Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-496,
64
],
"parameters": {
"text": "=You are a Shopify assistant. When users mention an order ID (like \"order 12345\" or \"#67890\"), extract that ID and use it with the appropriate Shopify tools.\n\nAvailable tools:\n- Get Order info: Use this when users ask about order details(use it with user given order id)\n- Fetch all Products: Use this for product information\n-GraphQL: Use this when you need other informations. (Generate query first and then use this tool)\n\n**IMPORTANT**:\n- Never use Fetch All Products when you need only one product.\n- when you need a singular item use GraphQL.\n- First draft a GraphQL query, then use that query with GraphQL tool and if variables are required then also draft that.\n- Just pass search keyword directly to the GraphQL tool along with query.\n\n\nUser Query: {{ $('When chat message received').item.json.chatInput }}",
"options": {},
"promptType": "define"
},
"typeVersion": 2,
"alwaysOutputData": false
},
{
"id": "b476a433-6a32-4ccb-b0a6-ec7be0192512",
"name": "WooCommerce Assistant Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-496,
800
],
"parameters": {
"text": "=You are a helpful WooCommerce automation Assistant you solve user's query about WooCommerce\n\nUser query: {{ $('When chat message received').item.json.chatInput }}",
"options": {},
"promptType": "define"
},
"typeVersion": 2
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "73415902-9503-48b4-8c7f-5e73a4df7810",
"connections": {
"GraphQL": {
"ai_tool": [
[
{
"node": "Shopify Assistant Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Memory RAG": {
"ai_memory": [
[
{
"node": "General Queries",
"type": "ai_memory",
"index": 0
}
]
]
},
"GPT-4o-mini": {
"ai_languageModel": [
[
{
"node": "General Queries",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Router Model": {
"ai_languageModel": [
[
{
"node": "Initial Query Router",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Simple Memory": {
"ai_memory": [
[
{
"node": "Initial Query Router",
"type": "ai_memory",
"index": 0
}
]
]
},
"Get Order info": {
"ai_tool": [
[
{
"node": "Shopify Assistant Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Shopify Memory": {
"ai_memory": [
[
{
"node": "Shopify Assistant Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"General Queries": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 1
}
]
]
},
"Fetch All Products": {
"ai_tool": [
[
{
"node": "Shopify Assistant Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Shopify Chat Model": {
"ai_languageModel": [
[
{
"node": "Shopify Assistant Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"WooCommerce Memory": {
"ai_memory": [
[
{
"node": "WooCommerce Assistant Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"Fetch All Products2": {
"ai_tool": [
[
{
"node": "WooCommerce Assistant Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Fetch Order Details": {
"ai_tool": [
[
{
"node": "WooCommerce Assistant Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Initial Query Router": {
"main": [
[
{
"node": "Check if Its General query",
"type": "main",
"index": 0
}
]
]
},
"Pinecone Vector Store": {
"ai_tool": [
[
{
"node": "General Queries",
"type": "ai_tool",
"index": 0
}
]
]
},
"Embeddings AWS Bedrock": {
"ai_embedding": [
[
{
"node": "Pinecone Vector Store",
"type": "ai_embedding",
"index": 0
}
]
]
},
"WooCommerce Chat Model": {
"ai_languageModel": [
[
{
"node": "WooCommerce Assistant Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Shopify Assistant Agent": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 0
}
]
]
},
"Check if Its General query": {
"main": [
[
{
"node": "Route To Shopify or WooCommerce",
"type": "main",
"index": 0
}
],
[
{
"node": "General Queries",
"type": "main",
"index": 0
}
]
]
},
"When chat message received": {
"main": [
[
{
"node": "Initial Query Router",
"type": "main",
"index": 0
}
]
]
},
"WooCommerce Assistant Agent": {
"main": [
[
{
"node": "Merge",
"type": "main",
"index": 2
}
]
]
},
"Route To Shopify or WooCommerce": {
"main": [
[
{
"node": "Shopify Assistant Agent",
"type": "main",
"index": 0
}
],
[
{
"node": "WooCommerce Assistant Agent",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 客服机器人, AI 聊天机器人
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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难度等级
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节点数量32
分类2
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作者
Harsh Maniya
@harshmaniya1Crafting Intelligent AI Solutions | AI Engineer building the next generation of intelligent workflows on n8n. Automating the complex, one node at a time.
外部链接
在 n8n.io 查看 →
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