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AI语音呼叫机器人 - OpenAI GPT-4o + ElevenLabs + Twilio集成

中级

这是一个Support Chatbot, AI Chatbot领域的自动化工作流,包含 10 个节点。主要使用 If, OpenAi, Webhook, ElevenLabs, HttpRequest 等节点。 使用GPT-4o、ElevenLabs和Twilio创建多语言语音呼叫机器人

前置要求
  • OpenAI API Key
  • HTTP Webhook 端点(n8n 会自动生成)
  • 可能需要目标 API 的认证凭证
  • Google Sheets API 凭证
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
  "id": "ai-voice-calling-bot",
  "meta": {
    "instanceId": "12345abcde67890fghij",
    "templateCredsSetupCompleted": true
  },
  "name": "AI 语音呼叫机器人 - OpenAI GPT-4o + ElevenLabs + Twilio 集成",
  "tags": [
    {
      "id": "ai-voice-bot",
      "name": "AI Voice Bot",
      "createdAt": "2024-01-01T00:00:00.000Z",
      "updatedAt": "2024-01-01T00:00:00.000Z"
    }
  ],
  "nodes": [
    {
      "id": "webhook-start",
      "name": "Twilio 语音 Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        240,
        300
      ],
      "webhookId": "voice-webhook-start",
      "parameters": {
        "path": "voice-webhook",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 1
    },
    {
      "id": "check-speech-input",
      "name": "检查语音输入",
      "type": "n8n-nodes-base.if",
      "position": [
        460,
        300
      ],
      "parameters": {
        "conditions": {
          "options": {
            "leftValue": "={{ $json.SpeechResult }}",
            "operation": "exists",
            "caseSensitive": true
          }
        }
      },
      "typeVersion": 1
    },
    {
      "id": "openai-gpt",
      "name": "OpenAI GPT-4o 响应",
      "type": "n8n-nodes-base.openAi",
      "position": [
        680,
        200
      ],
      "parameters": {
        "model": "gpt-4o",
        "options": {
          "maxTokens": 150,
          "temperature": 0.7
        },
        "messages": {
          "values": [
            {
              "role": "system",
              "content": "You are a helpful AI assistant for a service business. You can help customers:\n1. Schedule appointments (collect name, phone, preferred date/time, service type)\n2. Order pizza (collect size, toppings, address, phone)\n3. Book other services (collect relevant details)\n\nAlways be polite, concise, and gather necessary information step by step. Keep responses under 100 words for voice calls. End with a clear question or next step."
            },
            {
              "role": "user",
              "content": "={{ $json.SpeechResult || 'Hello, how can I help you today?' }}"
            }
          ]
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "openai-creds",
          "name": "OpenAI API"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "elevenlabs-tts",
      "name": "ElevenLabs 文本转语音",
      "type": "n8n-nodes-base.elevenLabs",
      "position": [
        900,
        200
      ],
      "parameters": {
        "text": "={{ $json.choices[0].message.content }}",
        "model_id": "eleven_monolingual_v1",
        "voice_id": "21m00Tcm4TlvDq8ikWAM",
        "voice_settings": {
          "style": 0,
          "stability": 0.75,
          "similarity_boost": 0.75,
          "use_speaker_boost": true
        }
      },
      "credentials": {
        "elevenLabsApi": {
          "id": "elevenlabs-creds",
          "name": "ElevenLabs API"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "upload-audio",
      "name": "上传音频到存储",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1120,
        200
      ],
      "parameters": {
        "operation": "upload",
        "additionalFields": {
          "fileName": "response.mp3",
          "contentType": "audio/mpeg"
        },
        "binaryPropertyName": "data"
      },
      "typeVersion": 3
    },
    {
      "id": "twilio-response",
      "name": "Twilio TwiML 响应",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        1340,
        200
      ],
      "parameters": {
        "twiml": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Response>\n  <Play>{{ $json.audio_url }}</Play>\n  <Gather input=\"speech\" timeout=\"10\" speechTimeout=\"auto\" action=\"{{ $node.webhook.getWebhookUrl() }}\" method=\"POST\">\n    <Say voice=\"alice\">Please speak after the tone.</Say>\n  </Gather>\n  <Say voice=\"alice\">I didn't hear anything. Goodbye!</Say>\n  <Hangup/>\n</Response>"
      },
      "typeVersion": 1
    },
    {
      "id": "initial-greeting",
      "name": "初始问候",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        680,
        400
      ],
      "parameters": {
        "twiml": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Response>\n  <Say voice=\"alice\">Hello! I'm your AI assistant. I can help you schedule appointments, order pizza, or book services. How can I help you today?</Say>\n  <Gather input=\"speech\" timeout=\"10\" speechTimeout=\"auto\" action=\"{{ $node['Twilio Voice Webhook'].getWebhookUrl() }}\" method=\"POST\">\n    <Say voice=\"alice\">Please speak after the tone.</Say>\n  </Gather>\n  <Say voice=\"alice\">I didn't hear anything. Please call back. Goodbye!</Say>\n  <Hangup/>\n</Response>"
      },
      "typeVersion": 1
    },
    {
      "id": "log-conversation",
      "name": "记录对话",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        900,
        400
      ],
      "parameters": {
        "columns": {
          "value": {
            "call_sid": "={{ $json.CallSid }}",
            "caller_id": "={{ $json.From }}",
            "timestamp": "={{ $now }}",
            "ai_response": "={{ $json.choices[0].message.content }}",
            "speech_input": "={{ $json.SpeechResult }}"
          },
          "mappingMode": "defineBelow"
        },
        "options": {},
        "operation": "append",
        "sheetName": "Call_Logs",
        "documentId": "your-google-sheet-id"
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "google-sheets-creds",
          "name": "Google Sheets"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "check-appointment",
      "name": "检查预约",
      "type": "n8n-nodes-base.if",
      "position": [
        1120,
        400
      ],
      "parameters": {
        "conditions": {
          "options": {
            "leftValue": "={{ $json.choices[0].message.content.toLowerCase() }}",
            "operation": "contains",
            "rightValue": "appointment",
            "caseSensitive": false
          }
        }
      },
      "typeVersion": 1
    },
    {
      "id": "save-appointment",
      "name": "保存预约请求",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        1340,
        500
      ],
      "parameters": {
        "columns": {
          "value": {
            "status": "pending",
            "call_sid": "={{ $json.CallSid }}",
            "caller_id": "={{ $json.From }}",
            "timestamp": "={{ $now }}",
            "request_details": "={{ $json.SpeechResult }}"
          },
          "mappingMode": "defineBelow"
        },
        "operation": "append",
        "sheetName": "Appointments",
        "documentId": "your-appointments-sheet-id"
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "google-sheets-creds",
          "name": "Google Sheets"
        }
      },
      "typeVersion": 3
    }
  ],
  "active": true,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "1",
  "connections": {
    "Log Conversation": {
      "main": [
        [
          {
            "node": "Check for Appointment",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Check Speech Input": {
      "main": [
        [
          {
            "node": "OpenAI GPT-4o Response",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Initial Greeting",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Twilio Voice Webhook": {
      "main": [
        [
          {
            "node": "Check Speech Input",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Check for Appointment": {
      "main": [
        [
          {
            "node": "Save Appointment Request",
            "type": "main",
            "index": 0
          }
        ],
        []
      ]
    },
    "OpenAI GPT-4o Response": {
      "main": [
        [
          {
            "node": "ElevenLabs Text-to-Speech",
            "type": "main",
            "index": 0
          },
          {
            "node": "Log Conversation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Upload Audio to Storage": {
      "main": [
        [
          {
            "node": "Twilio TwiML Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "ElevenLabs Text-to-Speech": {
      "main": [
        [
          {
            "node": "Upload Audio to Storage",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流?

复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景?

中级 - 客服机器人, AI 聊天机器人

需要付费吗?

本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。

工作流信息
难度等级
中级
节点数量10
分类2
节点类型7
难度说明

适合有一定经验的用户,包含 6-15 个节点的中等复杂度工作流

作者

Several years of Experience in AI, LLMs, Robotics, Electronics. I create N8N templates which are open-source and free!!

外部链接
在 n8n.io 查看

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