使用AI回复生成监控Google商家评论

• •可能需要目标 API 的认证凭证
• •Google Sheets API 凭证

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    "templateCredsSetupCompleted": true
  },
  "name": "Monitor Google Business Reviews with AI Response Generation",
  "tags": [],
  "nodes": [
    {
      "id": "bfad3de2-aca1-4691-841f-488fe9a57c09",
      "name": "Monitor Google Reviews",
      "type": "n8n-nodes-base.googleBusinessProfileTrigger",
      "position": [
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      ],
      "parameters": {
        "account": {
          "mode": "id",
          "value": "={{ $env.GOOGLE_BUSINESS_ACCOUNT_ID }}"
        },
        "location": {
          "mode": "id",
          "value": "={{ $env.GOOGLE_BUSINESS_LOCATION_ID }}"
        },
        "pollTimes": {
          "item": [
            {
              "mode": "everyMinute"
            }
          ]
        }
      },
      "typeVersion": 1
    },
    {
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      "name": "Business Configuration",
      "type": "n8n-nodes-base.set",
      "position": [
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      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "8a9b7c6d-5e4f-3a2b-1c0d-9e8f7a6b5c4d",
              "name": "businessName",
              "type": "string",
              "value": "Your Business Name"
            },
            {
              "id": "9b0c8d7e-6f5a-4b3c-2d1e-0f9a8b7c6d5e",
              "name": "responseTone",
              "type": "string",
              "value": "professional and friendly"
            },
            {
              "id": "2e3f1a0b-9c8d-7e6f-5a4b-3c2d1e0f9a8b",
              "name": "slackWebhookUrl",
              "type": "string",
              "value": "={{ $env.SLACK_WEBHOOK_URL }}"
            },
            {
              "id": "3f4a2b1c-0d9e-8f7a-6b5c-4d3e2f1a0b9c",
              "name": "notificationEmail",
              "type": "string",
              "value": "={{ $env.NOTIFICATION_EMAIL }}"
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      "continueOnFail": true
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    {
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              "name": "source",
              "type": "string",
              "value": "Google Business Profile"
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            {
              "id": "b2c3d4e5-f6a7-8b9c-0d1e-2f3a4b5c6d7e",
              "name": "rating",
              "type": "number",
              "value": "={{ $json.starRating }}"
            },
            {
              "id": "c3d4e5f6-a7b8-9c0d-1e2f3a4b5c6d7e8f",
              "name": "reviewText",
              "type": "string",
              "value": "={{ $json.comment }}"
            },
            {
              "id": "d4e5f6a7-b8c9-0d1e-2f3a4b5c6d7e8f9a",
              "name": "reviewerName",
              "type": "string",
              "value": "={{ $json.reviewer.displayName }}"
            },
            {
              "id": "e5f6a7b8-c9d0-1e2f-3a4b5c6d7e8f9a0b",
              "name": "reviewDate",
              "type": "string",
              "value": "={{ $json.createTime }}"
            },
            {
              "id": "f6a7b8c9-d0e1-2f3a-4b5c6d7e8f9a0b1c",
              "name": "reviewId",
              "type": "string",
              "value": "={{ $json.reviewId }}"
            }
          ]
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      },
      "typeVersion": 3.4,
      "continueOnFail": true
    },
    {
      "id": "7d3e47c7-bd46-472b-b616-09b05b5c8c6c",
      "name": "Generate AI Response",
      "type": "n8n-nodes-base.aiTransform",
      "position": [
        1456,
        256
      ],
      "parameters": {
        "instructions": "Analyze the review and generate a professional response. The review is:\n\nSource: {{ $json.source }}\nRating: {{ $json.rating }}/5\nReviewer: {{ $json.reviewerName }}\nReview: {{ $json.reviewText }}\n\nGenerate a response that is {{ $('Business Configuration').item.json.responseTone }}. If the rating is 3 or below, acknowledge their concerns and offer to make things right. If 4-5 stars, thank them warmly. Keep responses under 150 words."
      },
      "typeVersion": 1,
      "continueOnFail": true
    },
    {
      "id": "1f5d176c-0fed-4690-8df2-ab217b4accd5",
      "name": "Negative Review?",
      "type": "n8n-nodes-base.if",
      "position": [
        1680,
        256
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
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            "caseSensitive": true,
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              "operator": {
                "type": "number",
                "operation": "lte"
              },
              "leftValue": "={{ $json.rating }}",
              "rightValue": 3
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "88e13071-e269-4028-bec5-1ca479e2e76b",
      "name": "Alert Team - Negative",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1904,
        160
      ],
      "parameters": {
        "url": "={{ $('Business Configuration').item.json.slackWebhookUrl }}",
        "method": "POST",
        "options": {},
        "sendBody": true,
        "bodyParameters": {
          "parameters": [
            {
              "name": "text",
              "value": "🚨 *Urgent: Negative Review Alert* 🚨\n\n*Source:* {{ $json.source }}\n*Rating:* {{ $json.rating }}/5 ⭐\n*Reviewer:* {{ $json.reviewerName }}\n*Review:* {{ $json.reviewText }}\n\n*Suggested Response:*\n{{ $json.output }}"
            }
          ]
        }
      },
      "typeVersion": 4.2,
      "continueOnFail": true
    },
    {
      "id": "ba523e1d-a9d6-482a-880f-65d8eb6514c2",
      "name": "Notify Team - Positive",
      "type": "n8n-nodes-base.httpRequest",
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      "parameters": {
        "url": "={{ $('Business Configuration').item.json.slackWebhookUrl }}",
        "method": "POST",
        "options": {},
        "sendBody": true,
        "bodyParameters": {
          "parameters": [
            {
              "name": "text",
              "value": "✨ *New Positive Review* ✨\n\n*Source:* {{ $json.source }}\n*Rating:* {{ $json.rating }}/5 ⭐\n*Reviewer:* {{ $json.reviewerName }}\n*Review:* {{ $json.reviewText }}\n\n*Suggested Response:*\n{{ $json.output }}"
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      "continueOnFail": true
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      "id": "51678bc3-3bb1-42b9-87d1-ec2e81c0f233",
      "name": "Log to Google Sheets",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
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        272
      ],
      "parameters": {
        "columns": {
          "value": {
            "Date": "={{ new Date().toISOString() }}",
            "Rating": "={{ $json.rating }}",
            "Review": "={{ $json.reviewText }}",
            "Source": "={{ $json.source }}",
            "Reviewer": "={{ $json.reviewerName }}",
            "Review ID": "={{ $json.reviewId }}",
            "AI Response": "={{ $json.output }}"
          },
          "mappingMode": "defineBelow"
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        "options": {},
        "operation": "append",
        "sheetName": {
          "mode": "name",
          "value": "Reviews"
        },
        "documentId": {
          "mode": "id",
          "value": "={{ $env.GOOGLE_SHEET_ID }}"
        },
        "authentication": "serviceAccount"
      },
      "credentials": {
        "googleApi": {
          "id": "UD5OjKiVkvWF1KEV",
          "name": "Google Sheets account"
        }
      },
      "typeVersion": 4.6,
      "continueOnFail": true
    },
    {
      "id": "cb74c403-ffdb-4ff8-8d45-3afcfa38e70a",
      "name": "Sticky Note2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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        -288
      ],
      "parameters": {
        "color": 4,
        "width": 432,
        "height": 432,
        "content": "## Update these values in the Business Configuration node:\n\n- **businessName**: Your business name for personalized responses\n- **responseTone**: Customize AI response style (e.g., \"professional and friendly\", \"casual and warm\")\n- **slackWebhookUrl**: Your Slack webhook for notifications\n- **notificationEmail**: Email for urgent alerts\n\nAll sensitive data uses environment variables for security."
      },
      "typeVersion": 1
    },
    {
      "id": "4a19971e-72ee-4e95-90de-457f12b3eb95",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2064,
        -96
      ],
      "parameters": {
        "color": 6,
        "width": 464,
        "height": 528,
        "content": "### 📊 Google Sheets Configuration\n\n**Required Sheet Name:** \"Reviews\"\n\n**Required Headers (Row 1):**\n- **Date** - Timestamp of review processing\n- **Source** - Always \"Google Business Profile\"  \n- **Rating** - Star rating (1-5)\n- **Reviewer** - Customer display name\n- **Review** - Full review text\n- **AI Response** - Generated response suggestion\n- **Review ID** - Unique Google review identifier\n\n**🔗 Service Account Permissions:**\n\nGrant \"Editor\" access to your Google Sheets service account"
      },
      "typeVersion": 1
    },
    {
      "id": "650e2141-568a-46ba-9653-cce123d8eac5",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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        -416
      ],
      "parameters": {
        "width": 448,
        "height": 736,
        "content": "**🛠️ Google Business Review Monitor Setup Guide**\n\nThis workflow automatically monitors your Google Business Profile for new reviews and generates AI-powered response suggestions.\n\n✅ **Step 1: Connect Google Business Profile API**\n- Create Google Cloud project and enable Business Profile API\n- Set up service account credentials  \n- Note your Business Account ID and Location ID\n- Set environment variables: GOOGLE_BUSINESS_ACCOUNT_ID, GOOGLE_BUSINESS_LOCATION_ID\n\n✅ **Step 2: Setup Google Sheets Integration**\n- Create Google Sheet with \"Reviews\" sheet\n- Add headers: Date, Source, Rating, Reviewer, Review, AI Response, Review ID\n- Set environment variable: GOOGLE_SHEET_ID\n- Ensure service account has edit access to the sheet\n\n✅ **Step 3: Configure Slack Notifications**\n- Create Slack webhook in your workspace\n- Set environment variable: SLACK_WEBHOOK_URL  \n- Configure notification email: NOTIFICATION_EMAIL\n\n✅ **Step 4: Customize Business Settings**\n- Update Business Configuration node with your business name\n- Adjust response tone (professional, friendly, casual, etc.)\n- Test the AI response generation with sample review data\n\n**🧪Final Step: Test with Sample Data**\nTrigger manually to verify all integrations work properly"
      },
      "typeVersion": 1
    }
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  "connections": {
    "Negative Review?": {
      "main": [
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          {
            "node": "Alert Team - Negative",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Notify Team - Positive",
            "type": "main",
            "index": 0
          }
        ]
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    },
    "Generate AI Response": {
      "main": [
        [
          {
            "node": "Negative Review?",
            "type": "main",
            "index": 0
          }
        ]
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    },
    "Alert Team - Negative": {
      "main": [
        [
          {
            "node": "Log to Google Sheets",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format Google Reviews": {
      "main": [
        [
          {
            "node": "Generate AI Response",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Business Configuration": {
      "main": [
        [
          {
            "node": "Format Google Reviews",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Monitor Google Reviews": {
      "main": [
        [
          {
            "node": "Business Configuration",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Notify Team - Positive": {
      "main": [
        [
          {
            "node": "Log to Google Sheets",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}