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CCO Agent与客户成功团队

高级

这是一个CRM, AI Chatbot领域的自动化工作流,包含 18 个节点。主要使用 Agent, AgentTool, ToolThink, ChatTrigger, LmChatOpenAi 等节点。 使用O3和GPT-4.1-mini多智能体AI团队最大化客户成功

前置要求
  • OpenAI API Key
工作流预览
可视化展示节点连接关系,支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入,即可使用此工作流
{
  "meta": {
    "instanceId": "12e6f290a974a1eee154f8d915aade185e90e826260e6aeab8a087ba7386a1bc",
    "templateCredsSetupCompleted": true
  },
  "name": "CCO Agent 与客户成功团队",
  "nodes": [
    {
      "id": "cs-chat-trigger",
      "name": "当收到聊天消息时",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "position": [
        -2864,
        -576
      ],
      "webhookId": "cs-webhook-id",
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "cco-agent",
      "name": "CCO Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        -2640,
        -816
      ],
      "parameters": {
        "options": {}
      },
      "typeVersion": 2.1
    },
    {
      "id": "cs-think",
      "name": "思考",
      "type": "@n8n/n8n-nodes-langchain.toolThink",
      "position": [
        -2512,
        -496
      ],
      "parameters": {},
      "typeVersion": 1.1
    },
    {
      "id": "onboarding-agent",
      "name": "客户入职专员",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -2240,
        -96
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer onboarding, implementation planning, and new user success workflows"
      },
      "typeVersion": 2.2
    },
    {
      "id": "support-agent",
      "name": "客户支持专员",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1280,
        -704
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer support, issue resolution, knowledge base creation, and helpdesk operations"
      },
      "typeVersion": 2.2
    },
    {
      "id": "health-agent",
      "name": "客户健康分析师",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1840,
        -304
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer health scoring, churn prediction, and retention analytics"
      },
      "typeVersion": 2.2
    },
    {
      "id": "expansion-agent",
      "name": "账户拓展专员",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1328,
        -80
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in upselling, cross-selling, account growth, and expansion opportunities"
      },
      "typeVersion": 2.2
    },
    {
      "id": "training-agent",
      "name": "客户培训专员",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1744,
        -1024
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in customer training programs, educational content, and user adoption strategies"
      },
      "typeVersion": 2.2
    },
    {
      "id": "retention-agent",
      "name": "客户留存专员",
      "type": "@n8n/n8n-nodes-langchain.agentTool",
      "position": [
        -1344,
        -1264
      ],
      "parameters": {
        "text": "={{ $fromAI('Prompt__User_Message_', ``, 'string') }}",
        "options": {},
        "toolDescription": "call this AI Agent that specializes in churn prevention, renewal strategies, and customer loyalty programs"
      },
      "typeVersion": 2.2
    },
    {
      "id": "cco-model",
      "name": "OpenAI 聊天模型 CCO",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -2672,
        -496
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "o3",
          "cachedResultName": "o3"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "onboarding-model",
      "name": "OpenAI 聊天模型1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -2208,
        368
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "support-model",
      "name": "OpenAI聊天模型2",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1312,
        -496
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "health-model",
      "name": "OpenAI Chat Model3",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1824,
        -144
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "expansion-model",
      "name": "OpenAI Chat Model4",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1328,
        96
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "training-model",
      "name": "OpenAI Chat Model5",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1776,
        -768
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "retention-model",
      "name": "OpenAI Chat Model6",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        -1312,
        -944
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4.1-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "YOUR_OPENAI_CREDENTIAL_ID",
          "name": "OpenAI account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "cs-header-sticky",
      "name": "便签标题",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3808,
        -880
      ],
      "parameters": {
        "color": 3,
        "width": 580,
        "height": 320,
        "content": "======================================="
      },
      "typeVersion": 1
    },
    {
      "id": "cs-main-sticky",
      "name": "便签主体",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -3808,
        -544
      ],
      "parameters": {
        "color": 3,
        "width": 740,
        "height": 2500,
        "content": "## 🤝 **CCO AGENT 与客户成功团队 - AI 工作流**"
      },
      "typeVersion": 1
    }
  ],
  "connections": {
    "Think": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model1": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Onboarding Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model2": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Support Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model3": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Health Analyst",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model4": {
      "ai_languageModel": [
        [
          {
            "node": "Account Expansion Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model5": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Training Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model6": {
      "ai_languageModel": [
        [
          {
            "node": "Customer Retention Specialist",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "OpenAI Chat Model CCO": {
      "ai_languageModel": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Customer Health Analyst": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "When chat message received": {
      "main": [
        [
          {
            "node": "CCO Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Customer Support Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Account Expansion Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Customer Training Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Customer Retention Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Customer Onboarding Specialist": {
      "ai_tool": [
        [
          {
            "node": "CCO Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流?

复制上方的 JSON 配置代码,在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」,粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景?

高级 - 客户关系管理, AI 聊天机器人

需要付费吗?

本工作流完全免费,您可以直接导入使用。但请注意,工作流中使用的第三方服务(如 OpenAI API)可能需要您自行付费。

工作流信息
难度等级
高级
节点数量18
分类2
节点类型6
难度说明

适合高级用户,包含 16+ 个节点的复杂工作流

作者
Yaron Been

Yaron Been

@yaron-nofluff

Building AI Agents and Automations | Growth Marketer | Entrepreneur | Book Author & Podcast Host If you need any help with Automations, feel free to reach out via linkedin: https://www.linkedin.com/in/yaronbeen/ And check out my Youtube channel: https://www.youtube.com/@YaronBeen/videos

外部链接
在 n8n.io 查看

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