使用完整技术上下文将 Marker.io 问题自动转换为 ServiceNow 事件

• •HTTP Webhook 端点（n8n 会自动生成）

{
  "meta": {
    "instanceId": "b8d4a47d3554c1f7fcd3ee16a413d67d707f3769dee6d5380a7d25c6b616c836",
    "templateCredsSetupCompleted": true
  },
  "nodes": [
    {
      "id": "f88ccfcf-40e8-445f-bd14-e77f7226d878",
      "name": "Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        0,
        0
      ],
      "webhookId": "0c89174c-6bf6-4dc6-bdd6-1903d8d16baf",
      "parameters": {
        "path": "0c89174c-6bf6-4dc6-bdd6-1903d8d16baf",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "a7fdddc9-4355-4e8b-8add-cb28125c4c41",
      "name": "格式化Marker.io数据",
      "type": "n8n-nodes-base.code",
      "position": [
        220,
        0
      ],
      "parameters": {
        "jsCode": "// Extract data from Marker.io webhook\nconst data = $input.first().json.body.data;\n\n// Format the conversation message\nconst issueTitle = data.title;\nconst issueDescription = data.description ? data.description : 'Not set';\nconst markerId = data.markerId;\nconst priority = data.priority;\nconst issueType = data.issueType.name;\nconst publicUrl = data.publicUrl;\nconst privateUrl = data.privateUrl;\nconst dueDate = data.dueDate;\nconst browser = `${data.browser.name} ${data.browser.version}`;\nconst os = `${data.operatingSystem.family} ${data.operatingSystem.version}`;\nconst website = data.website.url;\nconst contextString = data.contextString;\n\n// Get screenshot URL and add .jpg extension\nlet screenshotUrl = data.screenshotUrl;\nif (screenshotUrl) {\n  // Replace the pattern: \"0?\" with \"0.jpg?\"\n  screenshotUrl = screenshotUrl.replace(/\\/0\\?/, '/0.jpg?');\n}\n\n// Create formatted message body with Marker.io ticket link\nconst titleBody = `${issueTitle}`;\n\n// Create formatted message body with Marker.io ticket link\nconst noteBody = `🐛 **New Issue Reported via Marker.io**\n\n**Issue:** ${issueTitle}\n**ID:** ${markerId}\n**Type:** ${issueType}\n**Priority:** ${priority}\n**Due Date:** ${dueDate ? new Date(dueDate).toLocaleDateString() : 'Not set'}\n\n**Description:**\n${issueDescription}\n\n**Technical Details:**\n• Browser: ${browser}\n• OS: ${os}\n• Website: ${website}\n• Context: ${contextString}\n\n**Marker.io issue:** ${publicUrl}\n\n**Custom Data:**\n${Object.entries(data.customData || {}).map(([key, value]) => `• ${key}: ${value}`).join('\\n')}`;\n\nreturn [{\n  json: {\n    reporterEmail: data.reporter.email,\n    reporterName: data.reporter.name,\n    titleBody: titleBody,\n    nodeBody: noteBody,\n    issueId: data.id,\n    markerId: markerId,\n    priority: priority,\n    issueType: issueType,\n    publicUrl: publicUrl,\n    privateUrl: privateUrl,\n    projectId: data.project.id,\n    screenshotUrl: screenshotUrl\n  }\n}];"
      },
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    },
    {
      "id": "aaa5c6c1-1de5-417e-b294-13cd2adb2b3b",
      "name": "便签2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -840,
        -80
      ],
      "parameters": {
        "width": 700,
        "height": 2220,
        "content": "# Marker.io到ServiceNow集成"
      },
      "typeVersion": 1
    },
    {
      "id": "6bc8eb42-948e-423a-9801-3bd6d657f208",
      "name": "便签3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -100,
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      ],
      "parameters": {
        "color": 5,
        "width": 440,
        "height": 1160,
        "content": "## 🚨 故障排除"
      },
      "typeVersion": 1
    },
    {
      "id": "ff7943a8-f52f-4e2e-a466-596bb89c6a25",
      "name": "ServiceNow",
      "type": "n8n-nodes-base.serviceNow",
      "position": [
        440,
        0
      ],
      "parameters": {
        "resource": "incident",
        "operation": "create",
        "authentication": "basicAuth",
        "additionalFields": {
          "caller_id": "",
          "description": "={{ $json.nodeBody }}"
        },
        "short_description": "={{ $json.titleBody }}"
      },
      "credentials": {
        "serviceNowBasicApi": {
          "id": "",
          "name": "ServiceNow Basic Auth account"
        }
      },
      "typeVersion": 1
    }
  ],
  "pinData": {},
  "connections": {
    "Webhook": {
      "main": [
        [
          {
            "node": "Format Marker.io Data",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Format Marker.io Data": {
      "main": [
        [
          {
            "node": "ServiceNow",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}