8
n8n 中文网amn8n.com

我的工作流4

高级

这是一个Support Chatbot, Miscellaneous, Multimodal AI领域的自动化工作流，包含 30 个节点。主要使用 If, Set, Merge, Supabase, WhatsApp 等节点。 为1万+客户支持聊天创建双向WhatsApp + Telegram集成

前置要求
  • •Supabase URL 和 API Key
  • •可能需要目标 API 的认证凭证
  • •Telegram Bot Token

使用的节点 (30)

If
Set
Merge
Supabase
WhatsApp
StickyNote
HttpRequest
TelegramTrigger
WhatsAppTrigger

分类

客服机器人
杂项
多模态 AI
工作流预览
可视化展示节点连接关系，支持缩放和平移
React Flow
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
  "id": "x67YFG3vNxQ65Sxi",
  "meta": {
    "instanceId": "54982cbe9f8132ea9a4a7e9e8f355b9eb6ea3f69d2ba679cde0f482c65ee4fcb"
  },
  "name": "我的工作流 4",
  "tags": [],
  "nodes": [
    {
      "id": "4eacb345-2777-4560-9ec4-24a1d8c2111f",
      "name": "Telegram 触发器",
      "type": "n8n-nodes-base.telegramTrigger",
      "position": [
        64,
        768
      ],
      "webhookId": "f01d522b-e6d4-4167-b882-93cd7342a5f0",
      "parameters": {
        "updates": [
          "message"
        ],
        "additionalFields": {}
      },
      "credentials": {
        "telegramApi": {
          "id": "dDbhzco6ZNjgEzvE",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "84fa0a6d-6a55-4033-9304-7d3186e67db5",
      "name": "筛选主题中的回复消息",
      "type": "n8n-nodes-base.set",
      "position": [
        288,
        768
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "97b4a02e-f409-4312-b04f-a61ebe579e0a",
              "name": "superGroupID",
              "type": "number",
              "value": -1003071123489
            },
            {
              "id": "3356c433-668f-44a7-9851-57e3181b7119",
              "name": "message",
              "type": "string",
              "value": "={{ $json.message.text }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "1eb7429d-7838-4983-9617-4aac384f06e7",
      "name": "获取行",
      "type": "n8n-nodes-base.supabase",
      "position": [
        736,
        768
      ],
      "parameters": {
        "filters": {
          "conditions": [
            {
              "keyName": "telegram_topic_id",
              "keyValue": "={{ $('Telegram Trigger').item.json.message.message_thread_id }}"
            }
          ]
        },
        "tableId": "wa_tg_threads",
        "operation": "get"
      },
      "credentials": {
        "supabaseApi": {
          "id": "LbJH45H5lL5IehHN",
          "name": "Supabase account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "d97ae6ec-0310-4328-a480-44a1dfbaa41b",
      "name": "发送消息",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        960,
        768
      ],
      "webhookId": "ecdc6fc4-41c2-4469-b1d9-d945342eb30d",
      "parameters": {
        "textBody": "={{ $('Filter messages that are replies in topics').item.json.message }}",
        "operation": "send",
        "phoneNumberId": "792860623405890",
        "additionalFields": {},
        "recipientPhoneNumber": "={{ $json.phone_e164 }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "zJEUtyOU44mPb74x",
          "name": "WhatsApp System token"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "49ff481e-8301-4933-9522-8363c9b69478",
      "name": "条件判断",
      "type": "n8n-nodes-base.if",
      "position": [
        512,
        768
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "9ed4e660-862c-4c52-9406-5800772318ab",
              "operator": {
                "type": "number",
                "operation": "equals"
              },
              "leftValue": "={{ $('Telegram Trigger').item.json.message.chat.id }}",
              "rightValue": "={{ $json.superGroupID }}"
            },
            {
              "id": "49a7f363-676b-4b4c-bcc2-7aa027cad020",
              "operator": {
                "type": "string",
                "operation": "exists",
                "singleValue": true
              },
              "leftValue": "={{ $json.message }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "52861634-26d4-4a4c-92b5-4898e6a7dd4f",
      "name": "创建一行",
      "type": "n8n-nodes-base.supabase",
      "position": [
        2112,
        272
      ],
      "parameters": {
        "tableId": "wa_tg_threads",
        "fieldsUi": {
          "fieldValues": [
            {
              "fieldId": "phone_e164",
              "fieldValue": "={{ $('Customer Details').item.json.CustomerPhone }}"
            },
            {
              "fieldId": "telegram_topic_id",
              "fieldValue": "={{ $json.result.message_thread_id }}"
            },
            {
              "fieldId": "supergroup_id",
              "fieldValue": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
            }
          ]
        }
      },
      "credentials": {
        "supabaseApi": {
          "id": "LbJH45H5lL5IehHN",
          "name": "Supabase account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "2ddf5eb4-0b5f-43ee-8189-e18bd47a1c96",
      "name": "合并",
      "type": "n8n-nodes-base.merge",
      "position": [
        544,
        176
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "advanced": true,
        "joinMode": "={{\n  $items(\"Get existing customer details\").length > 0\n    ? \"enrichInput1\"\n    : \"enrichInput2\"\n}}",
        "mergeByFields": {
          "values": [
            {
              "field1": "customerPhone",
              "field2": "phone_e164"
            }
          ]
        }
      },
      "typeVersion": 3.2
    },
    {
      "id": "17e0bcb8-f051-4cdd-b11f-7040501d19d3",
      "name": "设置 Telegram 超级群组 ID",
      "type": "n8n-nodes-base.set",
      "position": [
        768,
        176
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "795e3408-59ba-4960-855c-86e4892780ce",
              "name": "superGroupID",
              "type": "string",
              "value": "-100307123389"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "62ef3a6c-cabd-41d6-a18d-f02b2ab0104b",
      "name": "客户详情",
      "type": "n8n-nodes-base.set",
      "position": [
        992,
        272
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "352358ab-778a-4ada-af03-1374ca1361ca",
              "name": "customerName",
              "type": "string",
              "value": "={{ $('When Executed by Another Workflow').item.json.customerName }}"
            },
            {
              "id": "c3155a8e-6ca7-4a32-9dc6-35f2e5d42402",
              "name": "CustomerPhone",
              "type": "string",
              "value": "={{ $('When Executed by Another Workflow').item.json.customerPhone }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "7b1cf579-d0f8-4ec9-bf07-6ea5120a2131",
      "name": "合并1",
      "type": "n8n-nodes-base.merge",
      "position": [
        1216,
        176
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "advanced": true,
        "joinMode": "={{\n  $items(\"Get customer by phone\").length > 0\n    ? \"enrichInput1\"\n    : \"enrichInput2\"\n}}",
        "mergeByFields": {
          "values": [
            {
              "field1": "CustomerPhone",
              "field2": "phone_number"
            }
          ]
        }
      },
      "typeVersion": 3.2
    },
    {
      "id": "1cae746d-391d-42b2-bf8e-da11c5a289a0",
      "name": "获取现有客户详情",
      "type": "n8n-nodes-base.supabase",
      "onError": "continueRegularOutput",
      "position": [
        320,
        176
      ],
      "parameters": {
        "filters": {
          "conditions": [
            {
              "keyName": "phone_e164",
              "keyValue": "={{ $json.customerPhone }}"
            },
            {
              "keyName": "supergroup_id",
              "keyValue": "-1003071123489"
            }
          ]
        },
        "tableId": "wa_tg_threads",
        "operation": "get"
      },
      "credentials": {
        "supabaseApi": {
          "id": "LbJH45H5lL5IehHN",
          "name": "Supabase account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "d22cdbc2-b216-465c-ad30-c8711cf2cdb7",
      "name": "按电话获取客户",
      "type": "n8n-nodes-base.supabase",
      "onError": "continueRegularOutput",
      "position": [
        992,
        80
      ],
      "parameters": {
        "filters": {
          "conditions": [
            {
              "keyName": "phone_number",
              "keyValue": "={{ $('When Executed by Another Workflow').item.json.customerPhone }}"
            }
          ]
        },
        "tableId": "orders",
        "operation": "get"
      },
      "credentials": {
        "supabaseApi": {
          "id": "LbJH45H5lL5IehHN",
          "name": "Supabase account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "50348b7a-fd87-4454-96c4-c24b48af6d1b",
      "name": "设置客户姓名",
      "type": "n8n-nodes-base.set",
      "position": [
        1440,
        176
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "e99bc702-7e77-493b-a221-331f8a1f4932",
              "name": "CustomerName",
              "type": "string",
              "value": "={{\n  $items(\"Get customer by phone\").length > 0\n    ? $items(\"Get customer by phone\")[0].json.customer_name + \" (\" + $items(\"Get customer by phone\")[0].json.phone_number + \")\"\n    : $json.customerName + \" (\" + $items(\"Customer Details\")[0].json.CustomerPhone + \")\"\n}}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "8ceacabe-c8ff-4306-91a0-0014949fee9d",
      "name": "便签",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -16,
        640
      ],
      "parameters": {
        "color": 4,
        "width": 1280,
        "height": 368,
        "content": "## 从 Telegram 发送消息到 WhatsApp"
      },
      "typeVersion": 1
    },
    {
      "id": "a00575d5-e56e-4f05-8356-4da62a028fb2",
      "name": "便签1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        0,
        0
      ],
      "parameters": {
        "color": 5,
        "width": 2608,
        "height": 464,
        "content": "## 从 WhatsApp 接收消息到 Telegram"
      },
      "typeVersion": 1
    },
    {
      "id": "00cef452-8a28-4831-aff7-be28d8ddd5d8",
      "name": "WhatsApp 触发器",
      "type": "n8n-nodes-base.whatsAppTrigger",
      "position": [
        96,
        176
      ],
      "webhookId": "65cddbc5-d5db-47a5-b193-cac3be0348bc",
      "parameters": {
        "options": {},
        "updates": [
          "messages"
        ]
      },
      "credentials": {
        "whatsAppTriggerApi": {
          "id": "0a9ZTj0w0kP1Xoyj",
          "name": "Le WhatsApp OAuth account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "ffce9947-935c-4ea3-998e-7135a108625b",
      "name": "发送 Telegram 消息到现有主题",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1904,
        80
      ],
      "parameters": {
        "url": "https://api.telegram.org/bot<your_bot_token>/sendMessage",
        "method": "POST",
        "options": {},
        "sendBody": true,
        "bodyParameters": {
          "parameters": [
            {
              "name": "chat_id",
              "value": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
            },
            {
              "name": "message_thread_id",
              "value": "={{ $items(\"Get existing customer details\").last().json.telegram_topic_id }}"
            },
            {
              "name": "text",
              "value": "={{ $('When Executed by Another Workflow').item.json.customerMessage }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "b8b13a10-0514-4599-8735-c8e50af63cf5",
      "name": "创建 Telegram 主题",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1888,
        272
      ],
      "parameters": {
        "url": "https://api.telegram.org/bot<your_bot_token>/createForumTopic",
        "method": "POST",
        "options": {},
        "sendBody": true,
        "bodyParameters": {
          "parameters": [
            {
              "name": "chat_id",
              "value": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
            },
            {
              "name": "name",
              "value": "={{ $('Set Customer Name').item.json.CustomerName }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "1ac0695e-5710-4dfe-9003-b7fae01b65b4",
      "name": "发送 Telegram 消息到主题",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        2336,
        272
      ],
      "parameters": {
        "url": "https://api.telegram.org/bot<your_bot_token>/sendMessage",
        "method": "POST",
        "options": {},
        "sendBody": true,
        "bodyParameters": {
          "parameters": [
            {
              "name": "chat_id",
              "value": "={{ $('Set Telegram SuperGroupID').item.json.superGroupID }}"
            },
            {
              "name": "message_thread_id",
              "value": "={{ $('Create a Telegram Topic').item.json.result.message_thread_id }}"
            },
            {
              "name": "text",
              "value": "={{ $('When Executed by Another Workflow').item.json.customerMessage }}"
            }
          ]
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "928db787-4794-4fb4-babe-8ae9da253e0a",
      "name": "检查是否存在现有对话",
      "type": "n8n-nodes-base.if",
      "position": [
        1664,
        176
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "528f9f5c-3ac7-4eb2-ad0f-a42416fc79af",
              "operator": {
                "type": "boolean",
                "operation": "true",
                "singleValue": true
              },
              "leftValue": "={{ $items('Get existing customer details').length > 0 }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "a56b9ed2-d717-47d9-ac5c-0593e8180ce9",
      "name": "便签2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1552,
        336
      ],
      "parameters": {
        "content": "### 从新号码发送 WhatsApp 消息。"
      },
      "typeVersion": 1
    },
    {
      "id": "41a68c70-b3e7-4b8a-80d6-a0761384a172",
      "name": "便签3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2064,
        16
      ],
      "parameters": {
        "height": 224,
        "content": "### 从同一号码发送另一条 WhatsApp 消息。"
      },
      "typeVersion": 1
    },
    {
      "id": "b99d7bef-f367-4f33-8871-c12e8539c42e",
      "name": "便签 6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2640,
        48
      ],
      "parameters": {
        "color": 6,
        "width": 672,
        "height": 480,
        "content": "### 每个客户在您的 Telegram 超级群组中都有专用线程。"
      },
      "typeVersion": 1
    },
    {
      "id": "dd523151-be07-4ebc-b7db-6a24b16471e6",
      "name": "便签4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -32,
        928
      ],
      "parameters": {
        "width": 304,
        "height": 80,
        "content": "### 在创建的 Telegram 主题中，以代理身份回复。"
      },
      "typeVersion": 1
    },
    {
      "id": "ef62abf8-23b7-4462-82b1-a6d2cdcd25e3",
      "name": "便签5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        896,
        928
      ],
      "parameters": {
        "width": 320,
        "height": 80,
        "content": "### 客户将在其 WhatsApp 中收到 Telegram 消息"
      },
      "typeVersion": 1
    },
    {
      "id": "3db8e878-7d6d-48d1-8ef6-3241a63c9618",
      "name": "便签7",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2080,
        416
      ],
      "parameters": {
        "width": 192,
        "content": "### 在 supabase 中创建一个表，用于映射电话号码到 telegram 超级群组和消息 threadId"
      },
      "typeVersion": 1
    },
    {
      "id": "5d9adb1b-10fb-48ca-9bbd-c07d11b0534e",
      "name": "便签8",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        672,
        336
      ],
      "parameters": {
        "width": 272,
        "height": 192,
        "content": "## 将此更改为您的 Telegram 超级群组 ID。"
      },
      "typeVersion": 1
    },
    {
      "id": "da171507-8ee5-426c-a744-eed7876aeed7",
      "name": "便签 9",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1792,
        16
      ],
      "parameters": {
        "width": 192,
        "height": 96,
        "content": "### 在所有 Telegram 请求 URL 中添加您的机器人令牌"
      },
      "typeVersion": 1
    },
    {
      "id": "fd5a8981-6dd5-4485-a166-756159de5725",
      "name": "便利贴 10",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        2384,
        208
      ],
      "parameters": {
        "width": 192,
        "height": 96,
        "content": "### 在 Telegram 请求 URL 中添加您的机器人令牌"
      },
      "typeVersion": 1
    },
    {
      "id": "614cf902-d6e3-4f82-a70a-65dbb0f8af49",
      "name": "便利贴 11",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -800,
        -368
      ],
      "parameters": {
        "width": 720,
        "height": 1728,
        "content": ""
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "ab07c0c0-17d1-4d5d-83eb-5ec7ecf106e8",
  "connections": {
    "If": {
      "main": [
        [
          {
            "node": "Get a row",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Merge": {
      "main": [
        [
          {
            "node": "Set Telegram SuperGroupID",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Merge1": {
      "main": [
        [
          {
            "node": "Set Customer Name",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get a row": {
      "main": [
        [
          {
            "node": "Send message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Create a row": {
      "main": [
        [
          {
            "node": "Send a Telegram message to topic",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Customer Details": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 1
          }
        ]
      ]
    },
    "Telegram Trigger": {
      "main": [
        [
          {
            "node": "Filter messages that are replies in topics",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "WhatsApp Trigger": {
      "main": [
        [
          {
            "node": "Get existing customer details",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Set Customer Name": {
      "main": [
        [
          {
            "node": "Check existing conversation or not",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get customer by phone": {
      "main": [
        [
          {
            "node": "Merge1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Create a Telegram Topic": {
      "main": [
        [
          {
            "node": "Create a row",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Set Telegram SuperGroupID": {
      "main": [
        [
          {
            "node": "Get customer by phone",
            "type": "main",
            "index": 0
          },
          {
            "node": "Customer Details",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Get existing customer details": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Check existing conversation or not": {
      "main": [
        [
          {
            "node": "Send Telegram Message to existing topic",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Create a Telegram Topic",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Filter messages that are replies in topics": {
      "main": [
        [
          {
            "node": "If",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}
常见问题

如何使用这个工作流？

复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。

这个工作流适合什么场景？

高级 - 客服机器人, 杂项, 多模态 AI

需要付费吗？

本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。

相关工作流推荐

🚀 面向Shopify品牌的AI驱动WhatsApp客户支持
面向Shopify品牌的AI驱动WhatsApp客户支持（LLM智能体）
Set
Slack
Switch
+11
30 节点Ruthwik
杂项
Zoho Mail中的AI驱动邮件分类与标签
使用GPT-4o-mini在Zoho Mail中自动分类和标记邮件
Set
Code
Merge
+6
17 节点Ruthwik Masina
杂项
带实时状态更新的自动化订单记录器
在Google Sheets中记录电商订单，支持月度分页和状态跟踪
If
Set
Webhook
+3
16 节点Ruthwik Masina
客户关系管理
自动化WhatsApp客户支持，含语音转录、FAQ和预约安排
自动化WhatsApp客户支持，含语音转录、FAQ和预约安排
If
Set
Switch
+11
23 节点AureusR
杂项
Telegram论坛脉搏：使用Gemini和Groq AI模型的社区监控
Telegram论坛脉搏：使用Gemini和Groq AI模型的社区监控
If
Set
Code
+13
59 节点Nguyen Thieu Toan
杂项
餐厅 WhatsApp AI 助手（外卖服务）
餐厅订单与配送系统，基于WhatsApp、GPT-4o和Supabase
If
Set
Code
+13
55 节点Rodrigo
客服机器人
工作流信息
难度等级
高级
节点数量30
分类3
节点类型9
难度说明

适合高级用户，包含 16+ 个节点的复杂工作流

作者
Ruthwik

Ruthwik

@ruthwik
外部链接
在 n8n.io 查看 →

分享此工作流