争议警报和案件跟踪
高级
这是一个Content Creation, Multimodal AI领域的自动化工作流，包含 18 个节点。主要使用 If, Code, Slack, ClickUp, HttpRequest 等节点。 使用Slack + ClickUp实现Stripe争议警报和案件跟踪自动化
前置要求
- •Slack Bot Token 或 Webhook URL
- •可能需要目标 API 的认证凭证
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "f9zTmUYtY72kArnG",
"meta": {
"instanceId": "8443f10082278c46aa5cf3acf8ff0f70061a2c58bce76efac814b16290845177"
},
"name": "争议警报和案件跟踪",
"tags": [
{
"id": "BpF0Qmae1NRI1U4c",
"name": "Dispute Management",
"createdAt": "2025-09-23T11:26:26.687Z",
"updatedAt": "2025-09-23T11:26:26.687Z"
},
{
"id": "dgO0TsPr0SmRbCKq",
"name": "Stripe Automation",
"createdAt": "2025-09-23T11:26:26.712Z",
"updatedAt": "2025-09-23T11:26:26.712Z"
}
],
"nodes": [
{
"id": "58fe9cc9-46d1-4f70-8d1d-cc0c0d844e26",
"name": "点击\"执行工作流\"时",
"type": "n8n-nodes-base.manualTrigger",
"position": [
-1328,
736
],
"parameters": {},
"typeVersion": 1
},
{
"id": "8409e177-a881-449b-8f03-384dcfa5da2b",
"name": "📋 工作流概览",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1280,
416
],
"parameters": {
"width": 280,
"height": 304,
"content": "## 🔄 工作流开始"
},
"typeVersion": 1
},
{
"id": "7d8379ef-39c1-4b8f-b78b-64a488d4eae2",
"name": "1️⃣ 获取 Stripe 争议",
"type": "n8n-nodes-base.httpRequest",
"notes": "Retrieves all current payment disputes from your Stripe account. This includes disputes that customers have filed against payments.",
"position": [
-1056,
736
],
"parameters": {
"url": "https://api.stripe.com/v1/disputes",
"options": {},
"authentication": "predefinedCredentialType",
"nodeCredentialType": "stripeApi"
},
"credentials": {
"stripeApi": {
"id": "DV4tPpxjbOUkGfAx",
"name": "Stripe account"
}
},
"typeVersion": 4.2
},
{
"id": "be8f6d05-cd3f-4ea0-a658-2ee402b92a9b",
"name": "📊 数据检查信息",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1008,
944
],
"parameters": {
"width": 260,
"height": 332,
"content": "## 🔍 数据验证"
},
"typeVersion": 1
},
{
"id": "53483405-3ad7-4298-b3d2-5e9fb6e88e03",
"name": "2️⃣ 验证争议数据",
"type": "n8n-nodes-base.if",
"notes": "Checks if the Stripe API returned any disputes. If no disputes exist, workflow will notify and end gracefully.",
"position": [
-800,
736
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "or",
"conditions": [
{
"id": "condition1",
"operator": {
"type": "boolean",
"operation": "equal"
},
"leftValue": "={{ $json.data && $json.data.length > 0 }}",
"rightValue": true
}
]
}
},
"typeVersion": 2
},
{
"id": "853ffdbf-ac1a-41dd-9c29-cd9ed36e4e37",
"name": "⚠️ 优先级逻辑",
"type": "n8n-nodes-base.stickyNote",
"position": [
-640,
304
],
"parameters": {
"width": 280,
"height": 316,
"content": "## ⚡ 优先级评估"
},
"typeVersion": 1
},
{
"id": "ed16b61a-4131-446e-aaa9-a5dae2d93dfb",
"name": "3️⃣ 确定优先级级别",
"type": "n8n-nodes-base.if",
"notes": "Analyzes dispute urgency. High priority disputes (needs_response status) get immediate alerts, others get standard notifications.",
"position": [
-368,
640
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 1,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "condition1",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.data[0].status }}",
"rightValue": "needs_response"
}
]
}
},
"typeVersion": 2
},
{
"id": "99b8a90e-7421-4de5-aaa8-1b207c69fc33",
"name": "🚨 紧急操作",
"type": "n8n-nodes-base.stickyNote",
"position": [
-128,
304
],
"parameters": {
"width": 280,
"height": 300,
"content": "## 🚨 高优先级路径"
},
"typeVersion": 1
},
{
"id": "f20b396e-13d8-4762-9378-5fe27a7b6c7a",
"name": "4a️⃣ 发送紧急 Slack 警报",
"type": "n8n-nodes-base.slack",
"notes": "Sends immediate alert to Slack with comprehensive dispute information. Formatted for high visibility and quick action.",
"position": [
-144,
624
],
"webhookId": "7de9b2a5-9e88-4e24-b903-67fae9142120",
"parameters": {
"text": "=🚨 **HIGH PRIORITY DISPUTE ALERT** 🚨\n\n*Dispute Details:*\n• **Amount:** {{ $json.formatted_amount }}\n• **Reason:** {{ $json.reason.charAt(0).toUpperCase() + $json.reason.slice(1) }}\n• **Status:** {{ $json.status.charAt(0).toUpperCase() + $json.status.slice(1) }}\n• **Priority:** {{ $json.priority }}\n• **Customer:** {{ $json.customer_info }}\n\n*Timeline:*\n• **Created:** {{ $json.created_date }}\n• **Evidence Due:** {{ $json.evidence_deadline }}\n• **Days Remaining:** {{ $json.days_until_deadline }} days\n\n*IDs for Reference:*\n• **Dispute ID:** `{{ $json.dispute_id }}`\n• **Charge ID:** `{{ $json.charge_id }}`\n• **Payment Intent:** `{{ $json.payment_intent_id }}`\n\n⚠️ Immediate action required for High Priority disputes!",
"user": {
"__rl": true,
"mode": "list",
"value": ""
},
"select": "user",
"otherOptions": {}
},
"credentials": {
"slackApi": {
"id": "rNqvWj9TfChPVRYY",
"name": "Slack account vivek"
}
},
"typeVersion": 2.2
},
{
"id": "37c7b6d3-9b83-4c89-a611-eb988d8f7523",
"name": "5a️⃣ 创建紧急 ClickUp 任务",
"type": "n8n-nodes-base.clickUp",
"notes": "Creates high-priority task in ClickUp with detailed action plan and evidence deadline as due date.",
"position": [
96,
624
],
"parameters": {
"list": "901611225384",
"name": "=🚨 URGENT: Dispute {{ $json.dispute_id }} - {{ $json.formatted_amount }}",
"team": "90161261705",
"space": "90165174252",
"folderless": true,
"additionalFields": {
"status": "Open",
"dueDate": "={{ $json.evidence_deadline }}",
"priority": "1"
}
},
"credentials": {
"clickUpApi": {
"id": "mcOAWijv7qCSnkNx",
"name": "ClickUp account-test anuj"
}
},
"typeVersion": 1
},
{
"id": "9144129c-51ac-4fc7-bcfb-63c7076a5dfb",
"name": "📊 标准流程",
"type": "n8n-nodes-base.stickyNote",
"position": [
-128,
1040
],
"parameters": {
"width": 280,
"height": 316,
"content": "## 📋 常规优先级路径"
},
"typeVersion": 1
},
{
"id": "874519fe-db61-42c9-894d-ae03fb65d1a0",
"name": "4b️⃣ 发送标准 Slack 警报",
"type": "n8n-nodes-base.slack",
"notes": "Sends standard dispute notification to Slack for non-urgent cases. Contains essential information for tracking.",
"position": [
-176,
848
],
"webhookId": "cb14a1ec-1847-4131-b60e-195bc6e9b789",
"parameters": {
"text": "=📋 **New Dispute Notification**\n\n*Details:*\n• **Amount:** {{ $json.formatted_amount }}\n• **Reason:** {{ $json.reason.charAt(0).toUpperCase() + $json.reason.slice(1) }}\n• **Priority:** {{ $json.priority }}\n• **Evidence Due:** {{ $json.evidence_deadline }} ({{ $json.days_until_deadline }} days)\n• **Customer:** {{ $json.customer_info }}\n\n*Reference:* `{{ $json.dispute_id }}`",
"user": {
"__rl": true,
"mode": "list",
"value": "U09D7N46YLV",
"cachedResultName": "herevivekpatidar"
},
"select": "user",
"otherOptions": {}
},
"credentials": {
"slackApi": {
"id": "rNqvWj9TfChPVRYY",
"name": "Slack account vivek"
}
},
"typeVersion": 2.2
},
{
"id": "71e0651d-577e-4c10-a685-d0ba87fc27a0",
"name": "5b️⃣ 创建标准 ClickUp 任务",
"type": "n8n-nodes-base.clickUp",
"notes": "Creates standard priority task in ClickUp with appropriate priority level and comprehensive details.",
"position": [
112,
848
],
"parameters": {
"list": "901611225384",
"name": "=Dispute: {{ $json.dispute_id }} - {{ $json.formatted_amount }}",
"team": "90161261705",
"space": "90165174252",
"folderless": true,
"additionalFields": {
"status": "To Do",
"dueDate": "={{ $json.evidence_deadline }}",
"priority": "={{ $json.priority === 'High' ? '1' : ($json.priority === 'Medium' ? '2' : '3') }}"
}
},
"credentials": {
"clickUpApi": {
"id": "mcOAWijv7qCSnkNx",
"name": "ClickUp account-test anuj"
}
},
"typeVersion": 1
},
{
"id": "99c2b53a-5770-43d7-af23-c11e33c9a1ca",
"name": "✅ 无需操作",
"type": "n8n-nodes-base.stickyNote",
"position": [
-544,
976
],
"parameters": {
"width": 264,
"height": 348,
"content": "## ℹ️ 未找到争议"
},
"typeVersion": 1
},
{
"id": "d2afaf00-ef9a-4425-82b0-dc57f34f4424",
"name": "6️⃣ 发送状态摘要",
"type": "n8n-nodes-base.slack",
"notes": "Sends confirmation message when no disputes need processing. Provides audit trail of workflow execution.",
"position": [
-496,
800
],
"webhookId": "10571d90-875c-4e22-ae06-6e120e723efd",
"parameters": {
"text": "=ℹ️ **Dispute Monitoring Summary**\n\n• **Total disputes found:** {{ $json.data.length }}\n• **Time:** {{ new Date().toLocaleString() }}\n• **Status:** No new disputes to process\n\nAll current disputes have been previously handled.\n\n✅ Monitoring system is working correctly.",
"user": {
"__rl": true,
"mode": "list",
"value": "U09D7N46YLV",
"cachedResultName": "herevivekpatidar"
},
"select": "user",
"otherOptions": {}
},
"credentials": {
"slackApi": {
"id": "rNqvWj9TfChPVRYY",
"name": "Slack account vivek"
}
},
"typeVersion": 2.2
},
{
"id": "b1126924-f2a8-491a-b42a-b17c66a4ef96",
"name": "⚙️ 设置说明",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1712,
592
],
"parameters": {
"width": 280,
"height": 384,
"content": "## 🚀 自动化设置"
},
"typeVersion": 1
},
{
"id": "3264e793-2963-4a6d-aaa7-b3401bde76e5",
"name": "✅ 工作流完成",
"type": "n8n-nodes-base.stickyNote",
"position": [
336,
624
],
"parameters": {
"width": 280,
"height": 368,
"content": "## 🔄 工作流完成"
},
"typeVersion": 1
},
{
"id": "cbf7a6c5-4829-421b-89a1-dfbe1f102c85",
"name": "🔧 格式化争议数据",
"type": "n8n-nodes-base.code",
"notes": "Transforms raw Stripe data into user-friendly format. Calculates priority, formats amounts, and prepares data for notifications.",
"position": [
-576,
656
],
"parameters": {
"jsCode": "// Transform raw Stripe dispute data into formatted output for notifications\nconst items = $input.all();\n\nreturn items.map(item => {\n const dispute = item.json.data[0]; // Get first dispute from array\n \n // Format amount with currency\n const amount = dispute.amount / 100; // Convert from cents\n const currency = dispute.currency.toUpperCase();\n const formatted_amount = `${currency} ${amount.toFixed(2)}`;\n \n // Calculate days until evidence deadline\n const evidenceDate = new Date(dispute.evidence_details.due_by * 1000);\n const now = new Date();\n const days_until_deadline = Math.ceil((evidenceDate - now) / (1000 * 60 * 60 * 24));\n \n // Determine priority based on days remaining and amount\n let priority = 'Low';\n if (days_until_deadline <= 3 || amount >= 500) {\n priority = 'High';\n } else if (days_until_deadline <= 7 || amount >= 100) {\n priority = 'Medium';\n }\n \n // Get customer information\n const customer_info = dispute.charge?.billing_details?.email || \n dispute.charge?.customer || \n 'Unknown customer';\n \n return {\n json: {\n ...dispute,\n formatted_amount,\n priority,\n days_until_deadline,\n evidence_deadline: evidenceDate.toLocaleDateString(),\n created_date: new Date(dispute.created * 1000).toLocaleDateString(),\n customer_info,\n dispute_id: dispute.id,\n charge_id: dispute.charge?.id || 'N/A',\n payment_intent_id: dispute.payment_intent || 'N/A'\n }\n };\n});"
},
"typeVersion": 2
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "31c94be9-7bf0-4cbb-8684-a5354a504073",
"connections": {
"🔧 Format Dispute Data": {
"main": [
[
{
"node": "3️⃣ Determine Priority Level",
"type": "main",
"index": 0
}
]
]
},
"1️⃣ Fetch Stripe Disputes": {
"main": [
[
{
"node": "2️⃣ Validate Disputes Data",
"type": "main",
"index": 0
}
]
]
},
"2️⃣ Validate Disputes Data": {
"main": [
[
{
"node": "🔧 Format Dispute Data",
"type": "main",
"index": 0
}
],
[
{
"node": "6️⃣ Send Status Summary",
"type": "main",
"index": 0
}
]
]
},
"3️⃣ Determine Priority Level": {
"main": [
[
{
"node": "4a️⃣ Send Urgent Slack Alert",
"type": "main",
"index": 0
}
],
[
{
"node": "4b️⃣ Send Standard Slack Alert",
"type": "main",
"index": 0
}
]
]
},
"4a️⃣ Send Urgent Slack Alert": {
"main": [
[
{
"node": "5a️⃣ Create Urgent ClickUp Task",
"type": "main",
"index": 0
}
]
]
},
"4b️⃣ Send Standard Slack Alert": {
"main": [
[
{
"node": "5b️⃣ Create Standard ClickUp Task",
"type": "main",
"index": 0
}
]
]
},
"When clicking ‘Execute workflow’": {
"main": [
[
{
"node": "1️⃣ Fetch Stripe Disputes",
"type": "main",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 内容创作, 多模态 AI
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量18
分类2
节点类型7
作者
Rahul Joshi
@rahul08Rahul Joshi is a seasoned technology leader specializing in the n8n automation tool and AI-driven workflow automation. With deep expertise in building open-source workflow automation and self-hosted automation platforms, he helps organizations eliminate manual processes through intelligent n8n ai agent automation solutions.
外部链接
在 n8n.io 查看 →
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