通过 Telegram 使用 AI 语音通话的自动化房产与餐厅预订
高级
这是一个Personal Productivity, AI Chatbot领域的自动化工作流，包含 28 个节点。主要使用 Filter, Switch, Webhook, Telegram, HttpRequest 等节点。 通过 Telegram 使用 AI 语音通话的自动化房产与餐厅预订
前置要求
- •HTTP Webhook 端点（n8n 会自动生成）
- •Telegram Bot Token
- •可能需要目标 API 的认证凭证
- •Google Gemini API Key
使用的节点 (28)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"meta": {
"instanceId": "3378b0d68c3b7ebfc71b79896d94e1a044dec38e99a1160aed4e9c323910fbe2"
},
"nodes": [
{
"id": "6c5d6cf8-0dfa-48a5-8872-cf5cc69e049b",
"name": "部分：Webhook和通话后分析",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1776,
2320
],
"parameters": {
"width": 1080,
"height": 576,
"content": "**Webhook和通话后分析**"
},
"typeVersion": 1
},
{
"id": "9782dbb6-bae4-4888-8c90-232d1e64c3de",
"name": "Gemini 2.0 Flash",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-768,
1616
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "996cc320-5576-4751-a5e0-bd8c0f562f4f",
"name": "Retell创建通话",
"type": "n8n-nodes-base.httpRequest",
"position": [
-224,
1408
],
"parameters": {
"url": "https://api.retellai.com/v2/create-phone-call",
"method": "POST",
"options": {},
"jsonBody": "={{ $json.output }}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpBearerAuth": {
"id": "GQi0JW5mlXfIppTf",
"name": "retellai"
},
"httpHeaderAuth": {
"id": "0BDVybffgPLfET7n",
"name": "retelai"
}
},
"typeVersion": 4.2
},
{
"id": "a1aae24d-ec39-4545-b09a-07cc0e5c752e",
"name": "Retell Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
-1648,
2464
],
"webhookId": "retell-webhook-agent",
"parameters": {
"path": "retell-webhook-agent",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 1.1
},
{
"id": "f65ae764-312f-407e-9666-2b4b6ed93a62",
"name": "AI代理解析通话",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-1232,
2464
],
"parameters": {
"text": "=Aquí esta la respuesta de Retellai con los datos y la transcripcion de la llamada analizala: {{ $json.body.call.transcript }} call.status {{ $json.body.call.call_status }} disconection_reason: {{ $json.body.call.disconnection_reason }} ",
"options": {
"systemMessage": "=[ROL]\nEres un experto en análisis de transcripciones de llamadas. Tu trabajo es decidir si la cita quedó REALMENTE confirmada y, solo entonces, crear el evento en Google Calendar con tu tool.\n\n[ENTRADAS DISPONIBLES]\n- now: {{ $now }} (fecha/hora actual)\n- transcript: transcripción completa de la llamada (agent/user)\n- disconnection_reason: motivo de fin de llamada (ej.: agent_hangup, user_hangup, inactivity, voicemail_reached, error_*)\n- started_at / ended_at / duration\n- direccion_fallback: direccion (dirección que yo tenía preparada)\n- precio: precio \n\n[CRITERIOS PARA CONSIDERAR “VISITA CONFIRMADA”]\nDebes cumplir TODOS:\n1) Fin de llamada correcto: disconnection_reason ∈ {agent_hangup, user_hangup, call_transfer}. Rechaza voicemail_reached, inactivity, max_duration_reached, dial_*, error_*.\n2) Confirmación explícita del INTERLOCUTOR (no del agente). Acepta frases inequívocas como:\n - “sí, perfecto”, “de acuerdo”, “ok”, “confirmo”, “queda para …”, “quedamos …”, “nos vemos …”, “me viene bien …”.\n3) Fecha y hora claras:\n - Convierte lenguaje natural (“jueves”, “mañana”, “a las cinco”) a fecha/hora (YYYY-MM-DD, HH:mm) en zona horaria de España.\n - La hora debe estar DENTRO de alguna franja de slots_json para ese día (from ≤ hora < to).\n - Si el usuario propone fuera de franja, NO confirmes; marca fallo.\n4) Dirección:\n - Si el usuario dijo la dirección, úsala tal cual (normaliza números en dígitos: “sesenta y siete” → “67” y respeta tildes: “López”).\n - Si no se dijo, usa direccion_fallback.\n5) Coherencia final:\n - En los últimos turnos debe verse un resumen o aceptación de la cita (del agente o del usuario). Si termina por silencio u omisión, NO confirmes.\n\n[CUANDO NO CONFIRMAR]\n- transcript vacío o casi sin contenido.\n- Falta de confirmación explícita del usuario.\n- Hora fuera de slots_json o sin fecha/hora claras.\n- Cualquier disconnection_reason distinto a los permitidos.\n- Cierre confuso (ej.: solo el agente resume pero el usuario no acepta).\n\n[EXTRACCIÓN DE DATOS]\n- fecha: YYYY-MM-DD\n- hora: HH:mm (24h)\n- direccion: string\n- nombre_contacto y telefono_contacto si aparecen (opcionales)\n- who_hung_up: “agent” / “user” / “other” (según disconnection_reason)\n- resumen_llamada: 1–2 frases objetivas (qué se acordó o por qué falló)\n\n[ACCIÓN DE CALENDARIO]\n- Solo si “Visita confirmada” según las reglas de arriba: crea evento en Google Calendar (usa tu tool) con:\n - title: \"Visita piso – direccion\"\n - start: fecha + hora (zona horaria España)\n - end: start + 30 o 45 min (elige 45 min por defecto si no se indicó duración)\n - description: incluir nombre_contacto, telefono_contacto (si hay), disconnection_reason, precio (si relevante) y el resumen_llamada.\n- Si NO cumple, NO crees evento.\n\n[FORMATO DE SALIDA – SIEMPRE ASÍ]\n\n- ✅ Visita confirmada!\n - Si el evento se creó: añade en la segunda línea “✅ Evento creado en tu calendario.”\n - Si falló al crear por un error técnico: “⚠️ Confirmada pero el evento no se pudo crear: <motivo>”\n- ❌ No se ha podido confirmar la cita.\n- Si fue FALLO, añade “Motivo: <razón>” (p. ej., “hora fuera de disponibilidad”, “sin confirmación explícita”, “voicemail”, etc.)\n- Evaluación final que tal fue la llamada,sono convincente? fue bien?\n\n\n\n[POLÍTICAS DE INTERPRETACIÓN]\n- Fechas relativas: interpreta “jueves” como el próximo jueves posterior a started_at.\n- Horas: normaliza “cinco de la tarde” → 17:00.\n- Nombres y calles: respeta tildes (López, Alcalá). “sesenta y siete” → “67”.\n- Si hay varias fechas/horas en la conversación, usa la ÚLTIMA confirmada por el USUARIO.\n- Si slots_json no tiene ese día/hora, NO confirmes.\n\n[EJEMPLOS RÁPIDOS]\n- Usuario: “El jueves a las 17:00.” (slots_json: solo ≥ 19:00) → ❌ No confirmado (fuera de franja).\n- Usuario: “Quedamos el jueves a las 19:00.” + dirección dicha → ✅ Confirmada y crear evento.\n- Agente: “Queda para el jueves a las 19:00, ¿correcto?” Usuario: (silencio) → ❌ No confirmado.\n"
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "e7d4003b-97dc-4839-9886-021ff1f0f3e5",
"name": "Gemini 2.0 Flash 2",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-1232,
2688
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "07d76d6b-97e0-44c3-aa6e-1de1b6be8a76",
"name": "通知成功",
"type": "n8n-nodes-base.telegram",
"position": [
-944,
2448
],
"webhookId": "9275ea18-e94f-4a3a-86f4-fb02b92f3fe0",
"parameters": {
"text": "=\n{{ $json.output }}",
"chatId": "=245284777",
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "Yz85NEO7PkLjqZYt",
"name": "agentsocialmediaAIbot"
}
},
"typeVersion": 1.1
},
{
"id": "0394bc79-5900-43fb-a8f6-f26d6c31a9cb",
"name": "在Google日历中获取事件",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
-672,
1648
],
"parameters": {
"eventId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Event_ID', `Ver si hay disponibilidad ese día y hora en el calendario`, 'string') }}",
"options": {},
"calendar": {
"__rl": true,
"mode": "list",
"value": "bfbpki3lq30nv2hs07kdrudmco@group.calendar.google.com",
"cachedResultName": "alpa y muton"
},
"operation": "get"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "YGoukaJSksnL1Jfq",
"name": "Google Calendar account jc.caverogracia"
}
},
"typeVersion": 1.3
},
{
"id": "5bb4a072-bfa9-4769-a902-bbadf2e8e179",
"name": "结构化输出解析器",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
-544,
1552
],
"parameters": {
"autoFix": true,
"jsonSchemaExample": "{\n \"from_number\": \"+34949960018\",\n \"to_number\": \"complete_llm\",\n \"retell_llm_dynamic_variables\": {\n \"direccion\": \"complete_llm\",\n \"slots_disponibles\": \"complete_llm\"\n }\n}"
},
"typeVersion": 1.3
},
{
"id": "d2515717-c624-4eec-ab39-4bde25c452e1",
"name": "Google Gemini 聊天模型",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-544,
1728
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "c3887391-2f0f-4d7d-8ad1-dbcc6390f312",
"name": "过滤器",
"type": "n8n-nodes-base.filter",
"position": [
-1424,
2464
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e970c523-87ca-43f2-8eb8-6cb3a4811b95",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.body.event }}",
"rightValue": "call_ended"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "a9f6708f-7028-4a5f-9dfe-3e188a3b7d20",
"name": "在Google日历中创建事件",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
-1088,
2704
],
"parameters": {
"end": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('End', ``, 'string') }}",
"start": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Start', ``, 'string') }}",
"calendar": {
"__rl": true,
"mode": "list",
"value": "bfbpki3lq30nv2hs07kdrudmco@group.calendar.google.com",
"cachedResultName": "alpa y muton"
},
"additionalFields": {
"summary": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Summary', ``, 'string') }}",
"attendees": [
"alessiapavone1991@gmail.com",
"jc.caverogracia@gmail.com"
],
"description": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Description', ``, 'string') }}"
},
"useDefaultReminders": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Use_Default_Reminders', ``, 'boolean') }}"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "YGoukaJSksnL1Jfq",
"name": "Google Calendar account jc.caverogracia"
}
},
"typeVersion": 1.3
},
{
"id": "4e18400a-65d1-4951-91b1-5cf142396ca6",
"name": "Telegram 触发器",
"type": "n8n-nodes-base.telegramTrigger",
"position": [
-1696,
1680
],
"webhookId": "ea1688c0-4e5b-4439-b21e-054c1ceb2aa9",
"parameters": {
"updates": [
"message"
],
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "Yz85NEO7PkLjqZYt",
"name": "agentsocialmediaAIbot"
}
},
"typeVersion": 1.2
},
{
"id": "ee853319-7d74-44c2-bde1-6d9be7ce3d33",
"name": "发送文本消息",
"type": "n8n-nodes-base.telegram",
"position": [
-1488,
1680
],
"webhookId": "0ffac095-d83a-48ff-96e8-9fb3223634d2",
"parameters": {
"text": "Comenzando llamada",
"chatId": "={{ $json.message.chat.id }}",
"additionalFields": {}
},
"credentials": {
"telegramApi": {
"id": "Yz85NEO7PkLjqZYt",
"name": "agentsocialmediaAIbot"
}
},
"typeVersion": 1.2
},
{
"id": "be55dfc4-a7b5-483c-8701-9c8163ffb13f",
"name": "Gemini 2.0 Flash1",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-768,
2144
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "8d309cbf-b0b6-4598-a28b-024c5ff7154d",
"name": "Retell创建通话1",
"type": "n8n-nodes-base.httpRequest",
"position": [
-224,
1904
],
"parameters": {
"url": "https://api.retellai.com/v2/create-phone-call",
"method": "POST",
"options": {},
"jsonBody": "={{ $json.output }}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"id": "0BDVybffgPLfET7n",
"name": "retelai"
}
},
"typeVersion": 4.2
},
{
"id": "acaf744a-3e24-4e79-9d12-eb75b8f3eb9f",
"name": "在Google日历中获取事件1",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
-656,
2176
],
"parameters": {
"eventId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Event_ID', `Ver si hay disponibilidad ese día y hora en el calendario`, 'string') }}",
"options": {},
"calendar": {
"__rl": true,
"mode": "list",
"value": "bfbpki3lq30nv2hs07kdrudmco@group.calendar.google.com",
"cachedResultName": "alpa y muton"
},
"operation": "get"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "YGoukaJSksnL1Jfq",
"name": "Google Calendar account jc.caverogracia"
}
},
"typeVersion": 1.3
},
{
"id": "76c3d2af-9370-4614-8319-b733a0ffedb4",
"name": "结构化输出解析器1",
"type": "@n8n/n8n-nodes-langchain.outputParserStructured",
"position": [
-544,
2160
],
"parameters": {
"autoFix": true,
"jsonSchemaExample": "{\n \"from_number\": \"+34949960018\",\n \"to_number\": \"complete_llm\",\n \"override_agent_id\": \"agent_6f8860a113d84673ea6e52cfe2\",\n \"retell_llm_dynamic_variables\": {\n \"num_personas\": \"complete_llm\",\n \"hora_deseada\": \"complete_llm\"\n }\n}"
},
"typeVersion": 1.3
},
{
"id": "7d88c75e-a24c-4d31-9401-8192442e8780",
"name": "Google Gemini 聊天模型1",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-544,
2272
],
"parameters": {
"options": {}
},
"credentials": {
"googlePalmApi": {
"id": "Pz5rkKL1ZRGrSYoQ",
"name": "key studio google"
}
},
"typeVersion": 1
},
{
"id": "d3abfa2a-6f9a-4ba6-bbfc-a93ab1b0d4db",
"name": "AI代理餐厅预订",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-704,
2016
],
"parameters": {
"text": "=Eres un asistente experto en reservar mesa en restaurantes\n\n**Comando recibido:** {{ $('Telegram Trigger').item.json.message.text }}\n\n**Tu tarea:**\n1. **Extraer datos del comando** `/cita <telefono> [direccion] [notas]`\n - Normaliza el teléfono a formato E.164 español (+34XXXXXXXXX)\n - Valida que sea móvil español (6,7,8,9 + 8 dígitos)\n - Extrae número de personas y la hora deseada\n\n\n2. **Preparar llamada con Retell AI:**\n - Teléfono destino: el extraído del comando\n - Genera un prompt natural para el agente de voz:\n * Solicitar visita al piso en [dirección]\n * Proponer los 3 slots disponibles\n * Confirmar: dirección\n * Ser breve y profesional\n - Incluir metadata: chatId, direccion, intentos:0\n\n3. **Devolver JSON** para hacer la llamada:\n```json\n{\n \"from_number\": \"+34949960018\",\n \"to_number\": \"complete_llm\",\n \"override_agent_id\": \"agent_6f8860a113d84673ea6e52cfe2\",\n \"retell_llm_dynamic_variables\": {\n \"num_personas\": \"complete_llm\",\n \"hora_deseada\": \"complete_llm\"\n }\n}\n```\n\n\n**Timezone:** Europe/Madrid\n**Fecha actual:** {{ $now.toISO() }}",
"options": {
"systemMessage": "Eres un asistente de IA experto en scheduling y automatización. Usas herramientas para obtener datos de calendarios y generar llamadas telefónicas. Siempre devuelves JSON válido y bien estructurado."
},
"promptType": "define",
"hasOutputParser": true
},
"retryOnFail": true,
"typeVersion": 1.7
},
{
"id": "e4308412-51fe-4f44-8fe3-5b3f5a0feb2f",
"name": "Switch",
"type": "n8n-nodes-base.switch",
"position": [
-1280,
1680
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "pisos",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "7fafd93a-8ce4-4ddd-a983-4e3934efe1bb",
"operator": {
"type": "string",
"operation": "notStartsWith"
},
"leftValue": "={{ $('Telegram Trigger').item.json.message.text }}",
"rightValue": "/reserva"
}
]
},
"renameOutput": true
},
{
"outputKey": "Reserva restaurante",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "611dbffc-c663-48c9-9e10-c045f26f4505",
"operator": {
"type": "string",
"operation": "startsWith"
},
"leftValue": "={{ $('Telegram Trigger').item.json.message.text }}",
"rightValue": "/reserva"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "199a1023-342c-48c9-9851-e313a22ac3f6",
"name": "设置说明1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-2464,
1744
],
"parameters": {
"width": 608,
"height": 624,
"content": "**快速设置：RetellAI、Telegram和Google日历**"
},
"typeVersion": 1
},
{
"id": "cd2945c3-53e9-4abe-8e7b-0d2cba4b9037",
"name": "部分：触发器",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1728,
1584
],
"parameters": {
"width": 200,
"height": 288,
"content": "**触发器**"
},
"typeVersion": 1
},
{
"id": "4079fb64-f95c-4227-a886-8e1a2bb7fa33",
"name": "部分：解析和路由",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1520,
1584
],
"parameters": {
"width": 420,
"height": 288,
"content": "**解析和路由**"
},
"typeVersion": 1
},
{
"id": "d5831d91-7d57-45f6-9c2a-13f8f3cf1a09",
"name": "部分：代理 – 房产查看",
"type": "n8n-nodes-base.stickyNote",
"position": [
-800,
1264
],
"parameters": {
"width": 516,
"height": 608,
"content": "**代理：房产查看**"
},
"typeVersion": 1
},
{
"id": "3d64406e-42e0-4e8f-8380-9475f267234a",
"name": "AI代理：房产查看",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-768,
1408
],
"parameters": {
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"content": "Perfecto. Te llamo para agendar una visita al piso en Avenida del Manzanares, 20. ¿Qué día te viene bien?",
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"content": "Pues por las tardes, de seis a ocho, ¿es particular o agencia?"
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"content": "Es particular. ¿Te viene bien el jueves 9 de octubre a partir de las siete de la tarde?",
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"content": "Perfecto, queda para el jueves 9 de octubre a las siete de la tarde.\n¿La dirección exacta del ",
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},
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"content": "Perfecto."
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"content": "piso?",
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"content": "Perfecto, queda ",
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"content": "Perfecto, quedamos así muchas gracias. hasta luego",
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"retell_llm_dynamic_variables": {
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"slots_disponibles": "Tengo disponibilidad para la visita: mañana, jueves 9 de octubre, a partir de las 7 de la tarde; el viernes 10 de octubre, a partir de las 4 de la tarde; y el fin de semana, a cualquier hora a partir de las 11 de la mañana."
},
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"x-retell-signature": "v=1759917189905,d=3e173c516fc615996a9ee9c9418ddef445029378e82c83302436a6ec3ad9632e"
},
"webhookUrl": "https://n8n.img2html.com/webhook/retell-webhook-agent",
"executionMode": "production"
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],
"Telegram Trigger": [
{
"message": {
"chat": {
"id": 245284777,
"type": "private",
"username": "Mutonby",
"first_name": "Juan Carlos 🦴"
},
"date": 1760454862,
"from": {
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"username": "Mutonby",
"first_name": "Juan Carlos 🦴",
"language_code": "es"
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"text": "919 01 49 71 Piso en venta en calle Antonio Lopez, 67 470.000 € ver a partir del jueves",
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},
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}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 个人效率, AI 聊天机器人
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量28
分类2
节点类型11
作者
Juan Carlos Cavero Gracia
@carlosgraciaFollow me in linkedin: https://www.linkedin.com/in/juan-carlos-cavero-gracia/
外部链接
在 n8n.io 查看 →
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