潜在客户资格语音代理
高级
这是一个自动化工作流，包含 20 个节点。主要使用 If, Set, Code, Gmail, Merge 等节点。 使用OpenAI GPT、Twilio、Elevenlabs和Gmail的自动化潜在客户资格认证语音代理
前置要求
- •Google 账号和 Gmail API 凭证
- •HTTP Webhook 端点（n8n 会自动生成）
- •可能需要目标 API 的认证凭证
- •Google Sheets API 凭证
- •OpenAI API Key
使用的节点 (20)
分类
-
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "o6QHC3fXUypkp711",
"meta": {
"instanceId": "4a43422fbb4436cfced0de07eb5d2d01eaa8cc03a01c4252706b959813bd56df",
"templateCredsSetupCompleted": true
},
"name": "潜在客户资格语音代理",
"tags": [],
"nodes": [
{
"id": "36381180-1a71-435f-ba1d-8c2d64ec53a6",
"name": "Google Sheets触发器",
"type": "n8n-nodes-base.googleSheetsTrigger",
"position": [
-208,
-144
],
"parameters": {
"event": "rowAdded",
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1245574619,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit#gid=1245574619",
"cachedResultName": "Form Responses 1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit?usp=drivesdk",
"cachedResultName": "Lead Qualification Voice Agent Demo v1 (Responses)"
}
},
"credentials": {
"googleSheetsTriggerOAuth2Api": {
"id": "l7TGsnvKBCe8ZyIv",
"name": "Jainik's Personal Drive"
}
},
"typeVersion": 1
},
{
"id": "206d9715-ee90-4a40-8f1e-ddc5978674bf",
"name": "Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
-192,
224
],
"webhookId": "030f0967-0d16-43db-aa72-ad2d5909f945",
"parameters": {
"path": "030f0967-0d16-43db-aa72-ad2d5909f945",
"options": {},
"httpMethod": "POST",
"responseMode": "responseNode"
},
"typeVersion": 2.1
},
{
"id": "8ca3c8e3-55a1-4785-8619-74e6cb1722ff",
"name": "响应 Webhook",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
832,
224
],
"parameters": {
"options": {},
"respondWith": "json",
"responseBody": "={\n \"type\": \"conversation_initiation_client_data\",\n \"dynamic_variables\": {\n \"voiceopener\": \"{{ $json.choices[0].message.content['Voice Opener'] }}\"\n }\n}\n"
},
"typeVersion": 1.4
},
{
"id": "f2d03e6c-a85f-4a11-9bf4-d1a57cfbccf8",
"name": "Webhook1",
"type": "n8n-nodes-base.webhook",
"position": [
-208,
624
],
"webhookId": "37e8d818-8265-43e9-803e-00119da5f3cb",
"parameters": {
"path": "37e8d818-8265-43e9-803e-00119da5f3cb",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2.1
},
{
"id": "7ef04ab0-ee54-4ff7-b23b-178b1519a33e",
"name": "代码",
"type": "n8n-nodes-base.code",
"position": [
16,
624
],
"parameters": {
"jsCode": "// Get the webhook data from the input\nconst webhookData = $input.item.json;\n\n// Access the transcript array\nconst transcript = webhookData.body.data.transcript;\n\n// Format the transcript into a clean string\nconst formattedTranscript = transcript.map(entry => {\n // Capitalize the role for better readability\n const role = entry.role.charAt(0).toUpperCase() + entry.role.slice(1);\n return `${role}: ${entry.message}`;\n}).join('\\n'); // Join each line with a newline\n\n// Return the formatted transcript\nreturn {\n json: {\n clean_transcript: formattedTranscript\n }\n};"
},
"typeVersion": 2
},
{
"id": "7dde1ba5-34f2-44ec-b244-2c93aec36b57",
"name": "向模型发送消息",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
240,
624
],
"parameters": {
"modelId": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini",
"cachedResultName": "GPT-4O-MINI"
},
"options": {},
"messages": {
"values": [
{
"content": "={{ $json.clean_transcript }}"
},
{
"role": "system",
"content": "=You are an expert AI assistant specializing in analyzing sales call transcripts for \"ThinkSpire,\" a custom AI agency. You will be given the full transcript of a conversation between an AI agent named Sarah and a potential client.\n\nYour task is to carefully read the transcript and extract the key information. You MUST respond ONLY with a valid JSON object and nothing else. Do not include any introductory text, backticks, or explanations.\n\nThe JSON object must have the following structure:\n\n{\n \"callSummary\": \"A concise, one-paragraph summary of the entire conversation, written in the third person.\",\n \"leadStatus\": \"Analyze the conversation and classify the lead's status. Must be one of the following strings: 'Qualified', 'Not Qualified', 'Follow-up'. 'Qualified' means they explicitly agreed to a follow-up call. 'Not Qualified' means they explicitly said no or were a bad fit. 'Follow-up' means the call was inconclusive or they asked for more information via email first.\",\n \"projectDetails\": \"Summarize the core requirements and features of the AI solution the client wants to build.\",\n \"budget\": \"Extract the client's stated budget. Must be one of the following strings: '< INR 50k', 'INR 50k - INR 200k', 'INR 200k - INR 500k', 'INR 500k+', or 'Not Mentioned'.\",\n \"timeline\": \"Extract the client's stated timeline. Must be one of the following strings: 'ASAP', '1-3 weeks', '3-6 weeks', '6+ weeks', or 'Not Mentioned'.\",\n \"painPoints\": \"List the key business problems or pain points the client mentioned they are trying to solve.\"\n}"
}
]
},
"simplify": false,
"jsonOutput": true
},
"credentials": {
"openAiApi": {
"id": "2gSkA1G9KkvWNtlt",
"name": "OpenAI N8N"
}
},
"typeVersion": 1.8
},
{
"id": "f24c1e5f-8b7d-4d36-bead-5a24841bd1f1",
"name": "条件判断",
"type": "n8n-nodes-base.if",
"position": [
592,
768
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "1526b36e-0225-48b5-9839-71b4f4a2e017",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.choices[0].message.content.leadStatus }}",
"rightValue": "Qualified"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "7e85f631-f7c9-48b1-a215-d1780d4a2628",
"name": "获取工作表中的行",
"type": "n8n-nodes-base.googleSheets",
"position": [
1040,
736
],
"parameters": {
"options": {},
"filtersUI": {
"values": [
{
"lookupValue": "={{ $('Webhook1').item.json.body.data.conversation_initiation_client_data.dynamic_variables.system__called_number }}",
"lookupColumn": "Phone Number (Please enter + country code)"
}
]
},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1245574619,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit#gid=1245574619",
"cachedResultName": "Form Responses 1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit?usp=drivesdk",
"cachedResultName": "Lead Qualification Voice Agent Demo v1 (Responses)"
},
"combineFilters": "OR"
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "5roORN1u47v6N6tf",
"name": "Jainik's Personal"
}
},
"typeVersion": 4.7,
"alwaysOutputData": true
},
{
"id": "f03074cd-cb71-455e-a58e-93df49da4f84",
"name": "编辑字段",
"type": "n8n-nodes-base.set",
"position": [
592,
528
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "f90161bd-2afe-472c-bb45-22b2da435bb9",
"name": "country_code",
"type": "string",
"value": "={{$('Webhook1').item.json.body.data.metadata.phone_call.external_number.match(/^\\+(\\d{1,2})/)[1]}}"
},
{
"id": "fe128657-11d8-457f-b31e-27806ae3ab3f",
"name": "phone_number",
"type": "string",
"value": "={{$('Webhook1').item.json.body.data.metadata.phone_call.external_number.replace(/^\\+\\d{1,2}/, '')}}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "ec82a8cd-ade2-4692-a04d-6e945e3d4d32",
"name": "合并",
"type": "n8n-nodes-base.merge",
"position": [
832,
736
],
"parameters": {
"mode": "combine",
"options": {},
"combineBy": "combineByPosition"
},
"typeVersion": 3.2
},
{
"id": "f6990d40-3847-4fbb-98ac-9226dbe93707",
"name": "向模型发送消息",
"type": "@n8n/n8n-nodes-langchain.openAi",
"position": [
512,
224
],
"parameters": {
"modelId": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini",
"cachedResultName": "GPT-4O-MINI"
},
"options": {},
"messages": {
"values": [
{
"content": "=Hi {{ $json['First Name'] }}, your request: {{ $json['Service Request'] }}"
},
{
"role": "system",
"content": "=Your name is Anika. You work with Thinkspire AI. You are an expert in following up with potential leads.\n\nWrite a friendly, yet concise, outbound call opener using the lead’s {{ $json['First Name'] }} and referencing their requested service: {{ $json['Service Request'] }} . Make sure the sentence is grammatically correct.\n\nLabel the output as \"Voice Opener\""
}
]
},
"simplify": false,
"jsonOutput": true
},
"credentials": {
"openAiApi": {
"id": "2gSkA1G9KkvWNtlt",
"name": "OpenAI N8N"
}
},
"typeVersion": 1.8
},
{
"id": "3238a22e-782e-408a-b494-606177ff4652",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-256,
128
],
"parameters": {
"width": 1296,
"height": 288,
"content": "## 2. 获取客户数据 ##"
},
"typeVersion": 1
},
{
"id": "43db9c00-5e99-4648-ac9f-d00090ebc270",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-256,
480
],
"parameters": {
"color": 4,
"width": 1728,
"height": 464,
"content": "## 3. 外呼处理 ##"
},
"typeVersion": 1
},
{
"id": "55b994a2-d9af-42c1-a1e8-ae65de7430bf",
"name": "便签2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-256,
-224
],
"parameters": {
"color": 5,
"width": 480,
"height": 272,
"content": "## 1. 发起呼叫 ##"
},
"typeVersion": 1
},
{
"id": "6319684e-a732-4643-8840-21ff133caa29",
"name": "编辑字段1",
"type": "n8n-nodes-base.set",
"position": [
48,
224
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "e726c247-bf1a-451a-910c-49beee3fe548",
"name": "country_code",
"type": "string",
"value": "={{$json.body.called_number.match(/^\\+(\\d{1,2})/)[1]}}"
},
{
"id": "058cde1e-76ba-4dee-9da8-141e154f6a8c",
"name": "phone_number",
"type": "string",
"value": "={{$json.body.called_number.replace(/^\\+\\d{1,2}/, '')}}"
}
]
},
"includeOtherFields": true
},
"typeVersion": 3.4,
"alwaysOutputData": true
},
{
"id": "757c530d-0864-4ad9-8b0d-44d8c9817fb2",
"name": "更新呼叫数据",
"type": "n8n-nodes-base.googleSheets",
"position": [
832,
528
],
"parameters": {
"columns": {
"value": {
"Budget": "={{ $('Message a model').item.json.choices[0].message.content.budget }}",
"Timeline": "={{ $('Message a model').item.json.choices[0].message.content.timeline }}",
"Transcript": "={{ $('Webhook1').item.json.body.data.analysis.transcript_summary }}",
"Lead status": "={{ $('Message a model').item.json.choices[0].message.content.leadStatus }}",
"Call summary": "={{ $('Message a model').item.json.choices[0].message.content.callSummary }}",
"Phone Number (Please enter + country code)": "={{ $('Webhook1').item.json.body.data.conversation_initiation_client_data.dynamic_variables.system__called_number }}"
},
"schema": [
{
"id": "Timestamp",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Timestamp",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "First Name",
"type": "string",
"display": true,
"required": false,
"displayName": "First Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Last Name",
"type": "string",
"display": true,
"required": false,
"displayName": "Last Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Email",
"type": "string",
"display": true,
"required": false,
"displayName": "Email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Phone Number (Please enter + country code)",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Phone Number (Please enter + country code)",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Service Request",
"type": "string",
"display": true,
"required": false,
"displayName": "Service Request",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Budget",
"type": "string",
"display": true,
"required": false,
"displayName": "Budget",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Timeline",
"type": "string",
"display": true,
"required": false,
"displayName": "Timeline",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Call summary",
"type": "string",
"display": true,
"required": false,
"displayName": "Call summary",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Lead status",
"type": "string",
"display": true,
"required": false,
"displayName": "Lead status",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Transcript",
"type": "string",
"display": true,
"required": false,
"displayName": "Transcript",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Voice opener",
"type": "string",
"display": true,
"required": false,
"displayName": "Voice opener",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Modified At",
"type": "string",
"display": true,
"required": false,
"displayName": "Modified At",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [
"Phone Number (Please enter + country code)"
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "appendOrUpdate",
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1245574619,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit#gid=1245574619",
"cachedResultName": "Form Responses 1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit?usp=drivesdk",
"cachedResultName": "Lead Qualification Voice Agent Demo v1 (Responses)"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "5roORN1u47v6N6tf",
"name": "Jainik's Personal"
}
},
"typeVersion": 4.7
},
{
"id": "b7277703-20a6-4360-9499-dd09d6cc4bdb",
"name": "查找客户数据",
"type": "n8n-nodes-base.googleSheets",
"position": [
288,
224
],
"parameters": {
"options": {},
"filtersUI": {
"values": [
{
"lookupValue": "={{ $json.body.called_number }}",
"lookupColumn": "Phone Number (Please enter + country code)"
}
]
},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1245574619,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit#gid=1245574619",
"cachedResultName": "Form Responses 1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1VxAAFch57KhXmRpgClLpklDeB4naAqr8LrLoBd3SiWw/edit?usp=drivesdk",
"cachedResultName": "Lead Qualification Voice Agent Demo v1 (Responses)"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "5roORN1u47v6N6tf",
"name": "Jainik's Personal"
}
},
"typeVersion": 4.7,
"alwaysOutputData": true
},
{
"id": "81bc117a-acfb-485d-9ebe-2fd4b6e60361",
"name": "发送日程安排请求",
"type": "n8n-nodes-base.gmail",
"position": [
1264,
736
],
"webhookId": "2ae2636b-48c1-49bd-9aac-8fb23ba202a7",
"parameters": {
"sendTo": "={{ $json.Email }}",
"message": "=Hi {{ $json['First Name']}},\n\nIt was great talking to you, below is our meeting calendar - https://calendar.app.google/Zs7VjMjbwWeaPvAH7 \n\nJust click the link, pick a time that works best for you, and we will see you in the meeting!\n",
"options": {
"appendAttribution": false
},
"subject": "Thinkspire Meeting",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
"id": "UMHWeEqEByzmGxuh",
"name": "Jainik's Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "832bf94b-659e-4c74-8367-aba68c34a167",
"name": "外呼",
"type": "n8n-nodes-base.httpRequest",
"position": [
16,
-144
],
"parameters": {
"url": "https://api.elevenlabs.io/v1/convai/twilio/outbound-call",
"method": "POST",
"options": {},
"sendBody": true,
"authentication": "genericCredentialType",
"bodyParameters": {
"parameters": [
{
"name": "agent_id",
"value": "agent_0501k5kszqfxe65byc7m2ebkg498"
},
{
"name": "agent_phone_number_id",
"value": "phnum_1201k5ksx9cmehgah78rf8es27jf"
},
{
"name": "to_number",
"value": "={{ $json[\"Phone Number (Please enter + country code)\"] }}"
}
]
},
"genericAuthType": "httpHeaderAuth"
},
"credentials": {
"twilioApi": {
"id": "bp37NwTMs8XC5Zrf",
"name": "Jainik's Twilio account"
},
"httpHeaderAuth": {
"id": "VaEVCw0VjHTzTgZP",
"name": "Jainik's Personal 11Labs"
}
},
"typeVersion": 4.2
},
{
"id": "6c4960da-78fc-4119-b281-7bed1c16f9b4",
"name": "便签3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-1200,
-432
],
"parameters": {
"color": 3,
"width": 832,
"height": 1760,
"content": "## 这是什么？"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {
"Webhook1": [
{
"json": {
"body": {
"data": {
"status": "done",
"user_id": null,
"agent_id": "agent_0501k5kszqfxe65byc7m2ebkg498",
"analysis": {
"call_successful": "success",
"call_summary_title": "Automate Appointment Booking Inquiry",
"transcript_summary": "Thinkspire AI's Sarah contacted John regarding his interest in automating appointment booking. John wants to automate bookings and increase them, with a budget of 1 lakh rupees and a 2-week timeline. Sarah proposed a discovery session with an AI strategist and will send a calendar link to schedule it. John agreed.\n",
"data_collection_results": {},
"evaluation_criteria_results": {}
},
"metadata": {
"cost": 1285,
"error": null,
"charging": {
"tier": "free",
"is_burst": false,
"llm_price": 0.0007876000000000001,
"llm_usage": {
"initiated_generation": {
"model_usage": {
"gemini-2.0-flash-001": {
"input": {
"price": 0.0006964,
"tokens": 6964
},
"output_total": {
"price": 0.00009120000000000001,
"tokens": 228
},
"input_cache_read": {
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}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
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节点数量20
分类-
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作者
Jainik Sheth
@jainik👋 Hey, I’m Jainik, a Product & AI Consultant who loves building smart automations and AI workflows that actually make life easier. I help businesses and individuals use n8n + AI to save time, scale faster, and get real results. Always up for a chat or collab, let’s build something awesome together!
外部链接
在 n8n.io 查看 →
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