具备多步骤工具执行的AI驱动HVAC排程代理
高级
这是一个Support Chatbot, AI Chatbot领域的自动化工作流，包含 30 个节点。主要使用 Wait, Gmail, Webhook, GoogleChat, Agent 等节点。 通过AI代理、Google日历和Gmail自动化HVAC服务排程
前置要求
- •Google 账号和 Gmail API 凭证
- •HTTP Webhook 端点（n8n 会自动生成）
- •Google Sheets API 凭证
- •OpenAI API Key
使用的节点 (30)
工作流预览
可视化展示节点连接关系，支持缩放和平移
导出工作流
复制以下 JSON 配置到 n8n 导入，即可使用此工作流
{
"id": "TO2hDehR19idos0A",
"meta": {
"instanceId": "766c8c237f056d009bb1bd53e73633458b146427b1ae9c6ec10561694aa89152",
"templateCredsSetupCompleted": true
},
"name": "具备多步骤工具执行的 AI 驱动 HVAC 排程代理",
"tags": [],
"nodes": [
{
"id": "2ccf6d62-a308-4a3e-8b82-a376de5e0b92",
"name": "webhook_trigger",
"type": "n8n-nodes-base.webhook",
"position": [
0,
112
],
"webhookId": "4fe15a31-6365-4b96-a3d5-3b02bbe3d31a",
"parameters": {
"path": "4fe15a31-6365-4b96-a3d5-3b02bbe3d31a",
"options": {},
"httpMethod": "POST",
"responseMode": "responseNode"
},
"executeOnce": false,
"typeVersion": 2,
"alwaysOutputData": false
},
{
"id": "d42e76fa-26df-4be2-be3c-e2a8a88c4531",
"name": "think",
"type": "@n8n/n8n-nodes-langchain.toolThink",
"position": [
576,
224
],
"parameters": {},
"typeVersion": 1
},
{
"id": "34c5f195-f586-44f8-bf7c-1809b5095c21",
"name": "respond_to_webhook",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
1760,
112
],
"parameters": {
"options": {}
},
"typeVersion": 1.4
},
{
"id": "dd362a16-58ab-4fa0-abee-f57c99891767",
"name": "simple-memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
448,
224
],
"parameters": {
"sessionKey": "=={{ $('webhook_trigger').item.json.headers['x-real-ip'] }}",
"sessionIdType": "customKey",
"contextWindowLength": 10
},
"typeVersion": 1.3
},
{
"id": "92934f03-f69c-48dc-9f9b-c7424656396a",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
288,
224
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini",
"cachedResultName": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "HlWDdupQ9GCmRi7F",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "6792bc09-e55c-47e8-b6c0-9d58ce470023",
"name": "接待员",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
784,
0
],
"parameters": {
"text": "=## Request Data\n\n{{ JSON.stringify($json.body, null, 2)}}\n",
"options": {
"systemMessage": "=## Role\n\nYou are the AI scheduling manager for **ABC HVAC Services**. Your task is to process the request data received from the external voice agent. You must make a decision about the data you receive and make a call into the appropriate tool in order to process this request and return the appropriate data necessary.\n\n**For your accurate time context, the current date and time is: {{ $now.format('dddd, MMMM D, YYYY h:mm:ss A Z') }}.**\n\n**The next action is determined by the 'tool_request' value, which is: {{ $json.body.tool_request }}.**\n\nPay close attention to the constraints for number of times a tool is able to be used.\n\nYou have secure access to the following internal tools:\n - `think` → you MUST use this to think carefully about how to handle the provided request data. This tool must be used on every turn and tool call interaction.\n - `check_calendar` → checks the availability on the Technician Scheduling Calendar for a given **2-hour service window**.\n - If the request is for availability, you MUST call this tool multiple times to find **AT LEAST 2 available timeslots** if they exist.\n - **Matches the 'check_availability' value in the request.**\n - **`book_appointment`** → creates a **2-hour service appointment event**. This tool may only be called **ONCE (1 time)** in a given request. Do NOT use this tool multiple times. **Matches the 'book_appointment' value in the request.** If you use this tool more than once, your task will be considered a FAILURE.\n - `log_lead` → logs the provided customer details and appointment details to the central Google Sheet. This should ONLY be called and used **ONCE** per request after a booking is successful. If you use this tool more than once, your task will be considered a FAILURE.\n - `find_old_event` → searches the calendar using the 'Get Many' operation (based on the customer's email) to locate an existing appointment. The Agent MUST analyze the returned events and extract the unique **'id'** field of the correct event.\n - `reschedule_appointment` → uses the 'Update' operation to change the date and time of an existing service appointment. This tool **REQUIRES the Event ID** retrieved from `find_old_event`. **Matches the 'reschedule_appointment' value in the request.**\n - **`cancel_appointment`** → deletes an existing service appointment from the calendar. This tool **REQUIRES the Event ID** retrieved from `find_old_event`. **Matches the 'cancel_appointment' value in the request.**\n\n\n## Date and Time Handling\nThe LLM Agent (Receptionist) is responsible for ensuring all 'requested\\_date' and 'requested\\_time' parameters passed to the Google Calendar tools (`check_calendar`, **`book_appointment`**, `reschedule_appointment`) are **complete and valid ISO 8601 strings**. If the customer omits the year (e.g., \"book for December 15th\"), the Agent MUST infer the year based on the current context year (2025) and ensure the final timestamp is correctly structured.\n\n\n## CRITICAL Execution Rules\n\n### Execution Rule for Rescheduling:\n\nIf the tool\\_request value is **'reschedule_appointment'**, the Agent must execute the following sequence to **ensure the new time is available**:\n\n1. **Call `find_old_event`** to search the calendar and retrieve the event list.\n2. **Call `think`** to confirm the correct Event ID was extracted from the list.\n3. **Call `check_calendar`** to verify the availability of the proposed new date and time from the request.\n4. **Analyze Result:**\n * If **`check_calendar`** confirms the new slot is **available**, proceed to step 5.\n * If **If `check_calendar` confirms the new slot is occupied**, the Agent MUST inform the user and suggest alternative times (by calling `check_calendar` multiple times).\n5. If available, **Call `reschedule_appointment`** using the extracted Event ID and the new date/time.\n6. **Call `log_lead`** to append the updated appointment details (new date/time) to the central Google Sheet.\n\n\n### Execution Rule for Verification:\n\nIf the tool\\_request value is **'verify_booking'**, the Agent must execute the following sequence:\n\n1. **Call `find_old_event`** using the **customer's email** to search the calendar and retrieve the existing appointment event details.\n2. **Analyze Result:**\n * If a booking is found, the Agent MUST return a natural language response to the user stating the existing appointment time (e.g., \"I see your current appointment is on Monday at 2 PM.\").\n * If no booking is found, the Agent MUST inform the user and suggest starting a new booking process (using the 'check_availability' logic).\n\n\n### Execution Rule for Cancellation:\n\nIf the tool\\_request value is **'cancel_appointment'**, the Agent must execute the following sequence:\n\n1. **Call `find_old_event`** to search the calendar and retrieve the event list.\n2. **Call `think`** to confirm the correct Event ID was extracted from the list.\n3. **Call `cancel_appointment`** using the extracted Event ID.\n4. The Agent MUST return a confirmation message to the user that the appointment has been successfully cancelled.\n\n### Execution Rule for Book Appointment:\n\nIf the tool_request value is **'book_appointment'**, the Agent must execute the following sequence to **ensure the requested time is available**:\n\n1. **Call `check_calendar`** to verify the availability of the requested date and time from the request.\n2. **Analyze Result:**\n * If **`check_calendar`** confirms the requested slot is **available**, proceed to step 3.\n * If **`check_calendar`** confirms the requested slot is **occupied**, the Agent MUST inform the user and suggest alternative times (by calling `check_calendar` multiple times).\n3. If available, **Call `book_appointment`** using the customer details and the confirmed date/time.\n4. **Call `log_lead`** to append the new appointment details to the central Google Sheet.\n\n\n### Special Instructions for check_calendar Tool\n\nWhen handling availability requests:\n1. **Always aim to return 2 available timeslots** when possible.\n2. **Call check_calendar multiple times** to check different time slots on the requested date.\n3. **Appointment Duration:** Remember all appointments are **2 hours** long.\n4. **Search strategy:**\n- Start with the requested time (if provided) **({{ $json.body.requested_time }})**.\n- Check nearby times in 1-hour increments.\n- Continue checking until you find 2 available slots OR exhaust reasonable options.\n5. **Response format:** Return an array of available timeslots in ISO format (Asia/Kolkata Time Zone **IST**):\n\n```json\n\n{\n\n\"availableSlots\": [\n\n\"2025-10-15T10:00:00+05:30\",\n\n\"2025-10-15T14:00:00+05:30\"\n\n]\n\n}\n\n```\n\n6. **If fewer than 2 slots are found:** Return whatever available slots you found (even if just 1).\n7. **Business hours assumption:** Check times between **9:00 AM and 6:00 PM** unless specified otherwise.\n\n\n\nRemember: All times are in **Asia/Kolkata Time Zone (IST)**."
},
"promptType": "define"
},
"typeVersion": 2
},
{
"id": "d33ce44a-5f2b-4529-9ec9-27d7a442c334",
"name": "检查日历",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
976,
224
],
"parameters": {
"options": {
"timezone": {
"__rl": true,
"mode": "list",
"value": "Asia/Kolkata",
"cachedResultName": "Asia/Kolkata"
}
},
"timeMax": "={{ $fromAI('End_Time', `The end time will always be the Start Time plus 2 hour.`, 'string') }}",
"timeMin": "={{ $fromAI('Start_Time', `The start timestamp for the HVAC service.`, 'string') }}",
"calendar": {
"__rl": true,
"mode": "list",
"value": "bhuvaneshx13@gmail.com",
"cachedResultName": "bhuvaneshx13@gmail.com"
},
"resource": "calendar"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "ihLx42tSngHdiCuN",
"name": "Google Calendar account"
}
},
"typeVersion": 1.3
},
{
"id": "10dd7349-cb7e-4ac1-ba9b-fe62bc9bac39",
"name": "记录潜在客户",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
592,
432
],
"parameters": {
"columns": {
"value": {
"Date": "={{ $now.format('yyyy-MM-dd') }}",
"Email": "={{ $json.body.customer_email }}",
"Address": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Address', `The is the customer's address to book an appointment.`, 'string') }}",
"Customer Name": "={{ $json.body.customer_name }}",
"Service Issue": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Service_Issue', ``, 'string') }}",
"Call Timestamp": "={{ $now.format(\"HH':'mm\") }}",
"Appointment Date & Time": "={{ $json.body.requested_time.slice(0,5) }}, on {{ $json.body.requested_date }}"
},
"schema": [
{
"id": "Date",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Date",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Call Timestamp",
"type": "string",
"display": true,
"required": false,
"displayName": "Call Timestamp",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Customer Name",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Customer Name",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Email",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Email",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Address",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Address",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Service Issue",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Service Issue",
"defaultMatch": false,
"canBeUsedToMatch": true
},
{
"id": "Appointment Date & Time",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "Appointment Date & Time",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [
"Customer Name"
],
"attemptToConvertTypes": false,
"convertFieldsToString": false
},
"options": {},
"operation": "append",
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1oirzmmRnnlpzcjO0A9-7rA8_l_K48I5d7XLp0V7d3U8/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1oirzmmRnnlpzcjO0A9-7rA8_l_K48I5d7XLp0V7d3U8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1oirzmmRnnlpzcjO0A9-7rA8_l_K48I5d7XLp0V7d3U8/edit?usp=drivesdk",
"cachedResultName": "HVAC log lead"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "jBABhxE6xPp1vBwL",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
},
{
"id": "f0359235-d7c0-471d-afa7-b310ca518c1e",
"name": "记录潜在客户触发器",
"type": "n8n-nodes-base.googleSheetsTrigger",
"position": [
400,
1584
],
"parameters": {
"event": "rowAdded",
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyMinute"
}
]
},
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1oirzmmRnnlpzcjO0A9-7rA8_l_K48I5d7XLp0V7d3U8/edit#gid=0",
"cachedResultName": "Sheet1"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "1oirzmmRnnlpzcjO0A9-7rA8_l_K48I5d7XLp0V7d3U8",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/1oirzmmRnnlpzcjO0A9-7rA8_l_K48I5d7XLp0V7d3U8/edit?usp=drivesdk",
"cachedResultName": "HVAC log lead"
}
},
"credentials": {
"googleSheetsTriggerOAuth2Api": {
"id": "rKHEfkn9dZjqqr8h",
"name": "Google Sheets Trigger account"
}
},
"typeVersion": 1
},
{
"id": "2319722d-88c4-45af-9d43-0a9e28c574de",
"name": "查找旧事件",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
832,
448
],
"parameters": {
"options": {
"query": "={{ $json.body.customer_email }}",
"orderBy": "startTime"
},
"calendar": {
"__rl": true,
"mode": "list",
"value": "bhuvaneshx13@gmail.com",
"cachedResultName": "bhuvaneshx13@gmail.com"
},
"operation": "getAll",
"returnAll": true
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "ihLx42tSngHdiCuN",
"name": "Google Calendar account"
}
},
"typeVersion": 1.3
},
{
"id": "13b5af09-dc4f-41f0-ad1d-b2a6a779def9",
"name": "重新安排预约",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
1312,
224
],
"parameters": {
"eventId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Event_ID', `The event ID extracted from find_old_event. `, 'string') }}",
"calendar": {
"__rl": true,
"mode": "list",
"value": "bhuvaneshx13@gmail.com",
"cachedResultName": "bhuvaneshx13@gmail.com"
},
"operation": "update",
"updateFields": {
"end": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('End', `This is the end time for the HVAC appointment. This should be 2 hour AFTER the start time. This will be in the Indian Standard Time Zone (IST).`, 'string') }}",
"start": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Start', `This is the end time for the HVAC appointment. This will be in the Indian Standard Time Zone (IST).`, 'string') }}"
}
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "ihLx42tSngHdiCuN",
"name": "Google Calendar account"
}
},
"typeVersion": 1.3
},
{
"id": "56ac1673-24cb-476b-8505-067c75dfc177",
"name": "撰写邮件",
"type": "@n8n/n8n-nodes-langchain.anthropic",
"position": [
848,
1440
],
"parameters": {
"modelId": {
"__rl": true,
"mode": "list",
"value": "claude-opus-4-20250514",
"cachedResultName": "claude-opus-4-20250514"
},
"options": {},
"messages": {
"values": [
{
"content": "=Please generate the confirmation email using this booking information:\nCustomer Name: {{ $json[\"Customer Name\"] }}\nAppointment Time: {{ $json['Appointment Time'] }}\nAppointment Date: {{ $json.Date }}\nService Issue: {{ $json[\"Service Issue\"] }}"
},
{
"role": "assistant",
"content": "## Role\nYou are a highly efficient and polite administrative assistant for **ABC HVAC Services**. Your sole task is to generate the complete body of a personalized appointment confirmation email.\n\n## Constraints\n1. **Do NOT include a Subject Line, Signature Block, or any salutations/closings.** Only output the required email body content.\n2. Use a friendly and professional tone.\n3. The service time is always 2 hours.\n4. **CRITICAL:** You must convert the provided Appointment Date (YYYY-MM-DD) and Appointment Time (HH:MM) into a single, natural language string for the email (e.g., \"Thursday, October 16, 2025, at 4:00 PM IST\").\n5. Reference the provided customer data precisely.\n6. Don't mention the example output (that I gave you) in the output you generate.\n\n## Output Format (Email Template)\nGenerate the email body using the following template. Replace the bracketed placeholders with the actual data provided in the user message.\n\nHi [Customer Name],\n\nThis email confirms your service appointment with ABC HVAC Services.\n\nAppointment Details:\n1) Service Date & Time: [Formatted Date and Time]\n2) Service Duration: 2 hours\n3) Reported Issue: [Service Issue]\n\nA certified technician will arrive during the confirmed window. Please ensure there is clear access to your HVAC unit.\n\nIf you need to reschedule, please call us immediately at 555-0123.\n\nWe look forward to servicing your home!"
}
]
}
},
"credentials": {
"anthropicApi": {
"id": "CFRCoeDLcmUNPQT7",
"name": "Anthropic account"
}
},
"typeVersion": 1
},
{
"id": "80b630b7-7717-4b5f-89f1-c383e093e701",
"name": "预订确认",
"type": "n8n-nodes-base.gmail",
"position": [
1200,
1440
],
"webhookId": "64196f69-bf10-40ae-9884-3c59723d896b",
"parameters": {
"sendTo": "={{ $('log_lead_trigger').item.json.Email }}",
"message": "={{ $json.content[0].text }}",
"options": {},
"subject": "re: Appointment Booked with ABC HVAC Services!",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
"id": "PJrUDp0UTEVBDOMT",
"name": "Gmail account"
}
},
"typeVersion": 2.1
},
{
"id": "21ca1911-48cf-454a-90a9-7066a6220575",
"name": "等待",
"type": "n8n-nodes-base.wait",
"position": [
848,
1696
],
"webhookId": "e35977e3-a248-4884-8450-2ab2d7450638",
"parameters": {
"unit": "minutes",
"amount": 2
},
"typeVersion": 1.1
},
{
"id": "d33aaad1-0ba4-46df-9a3c-0391bb606c59",
"name": "取消预约",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
1488,
224
],
"parameters": {
"eventId": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Event_ID', `The event ID extracted from find_old_event. `, 'string') }}",
"options": {},
"calendar": {
"__rl": true,
"mode": "list",
"value": "bhuvaneshx13@gmail.com",
"cachedResultName": "bhuvaneshx13@gmail.com"
},
"operation": "delete"
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "ihLx42tSngHdiCuN",
"name": "Google Calendar account"
}
},
"typeVersion": 1.3
},
{
"id": "46241300-0c37-49d3-8806-448974811dbf",
"name": "预订预约",
"type": "n8n-nodes-base.googleCalendarTool",
"position": [
1136,
224
],
"parameters": {
"end": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('End', `End time for the HVAC service. This should be 2 hour AFTER the start time. This will be in the Indian Standard Time Zone (IST).`, 'string') }}",
"start": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('Start', `Start time for the HVAC appointment. This will be in the Indian Standard Time Zone (IST).`, 'string') }}",
"calendar": {
"__rl": true,
"mode": "list",
"value": "bhuvaneshx13@gmail.com",
"cachedResultName": "bhuvaneshx13@gmail.com"
},
"additionalFields": {
"summary": "=Service appointment with {{ $json.body.customer_name }}",
"attendees": [
"={{ $json.body.customer_email }}"
],
"description": "={{ $json.body.customer_issue }}"
}
},
"credentials": {
"googleCalendarOAuth2Api": {
"id": "ihLx42tSngHdiCuN",
"name": "Google Calendar account"
}
},
"typeVersion": 1.3
},
{
"id": "8ec1fc4a-f8ae-4695-ab07-93d18e31c996",
"name": "便签",
"type": "n8n-nodes-base.stickyNote",
"position": [
-784,
-400
],
"parameters": {
"width": 576,
"height": 656,
"content": "# HVAC 排程代理"
},
"typeVersion": 1
},
{
"id": "d108f20e-1067-41e1-8f07-1be7cfb2726d",
"name": "便签1",
"type": "n8n-nodes-base.stickyNote",
"position": [
240,
-304
],
"parameters": {
"color": 2,
"width": 1376,
"height": 688,
"content": "## AI 代理核心逻辑与工具约束"
},
"typeVersion": 1
},
{
"id": "120da344-4834-4be9-b2ed-a8360f192280",
"name": "便签2",
"type": "n8n-nodes-base.stickyNote",
"position": [
784,
416
],
"parameters": {
"color": 2,
"width": 832,
"height": 480,
"content": "## 事件 ID 查找（find_old_event）"
},
"typeVersion": 1
},
{
"id": "fd59daab-b6ae-4535-bb74-d2e976c47443",
"name": "便签3",
"type": "n8n-nodes-base.stickyNote",
"position": [
240,
416
],
"parameters": {
"color": 2,
"width": 512,
"height": 480,
"content": "## 潜在客户记录（log_lead）"
},
"typeVersion": 1
},
{
"id": "f895d446-0051-48e0-9483-7bc349ad9a1a",
"name": "便签4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
-400
],
"parameters": {
"color": 7,
"width": 2176,
"height": 1376,
"content": "# 步骤 1"
},
"typeVersion": 1
},
{
"id": "c1b8440b-8874-463d-893f-3555200e7b9a",
"name": "便签5",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
1040
],
"parameters": {
"color": 7,
"width": 2176,
"height": 1104,
"content": "# 步骤 2"
},
"typeVersion": 1
},
{
"id": "4eb412e9-cec2-42fb-bf22-33b69bebb445",
"name": "便签6",
"type": "n8n-nodes-base.stickyNote",
"position": [
-784,
1040
],
"parameters": {
"width": 576,
"height": 416,
"content": "# 预订后确认管道"
},
"typeVersion": 1
},
{
"id": "803fa3dd-75e5-46a3-b009-c9c04243e8bc",
"name": "便签7",
"type": "n8n-nodes-base.stickyNote",
"position": [
256,
1376
],
"parameters": {
"width": 400,
"height": 512,
"content": "## **触发器**"
},
"typeVersion": 1
},
{
"id": "c387f635-2efd-4668-9b21-e0bc36ac5018",
"name": "便签8",
"type": "n8n-nodes-base.stickyNote",
"position": [
688,
1136
],
"parameters": {
"color": 2,
"width": 928,
"height": 496,
"content": "## **邮件生成与确认发送**"
},
"typeVersion": 1
},
{
"id": "bb9dee76-f95b-435a-9a7b-3c61ce6d6737",
"name": "便签9",
"type": "n8n-nodes-base.stickyNote",
"position": [
688,
1664
],
"parameters": {
"color": 2,
"width": 928,
"height": 416,
"content": "## **内部提醒延迟与通知**"
},
"typeVersion": 1
},
{
"id": "1c5e21d0-2e8c-4ada-8149-6d595e0fdcfa",
"name": "message_team",
"type": "n8n-nodes-base.googleChat",
"position": [
1056,
1696
],
"webhookId": "85d2c83a-f3c6-47a9-8f2b-81292ef4faf4",
"parameters": {
"spaceId": "=",
"messageUi": {
"text": "Type any message you would want to alert your team!"
},
"authentication": "oAuth2",
"additionalFields": {}
},
"credentials": {
"googleChatOAuth2Api": {
"id": "as0PGLyO7pHSKOr2",
"name": "Chat account"
}
},
"typeVersion": 1
},
{
"id": "5024afe7-0336-4113-861b-e12185794c2e",
"name": "便签10",
"type": "n8n-nodes-base.stickyNote",
"position": [
-96,
-64
],
"parameters": {
"width": 304,
"height": 336,
"content": "## Webhook 触发器"
},
"typeVersion": 1
},
{
"id": "c3636b1e-a2cf-4763-bc79-100043767eba",
"name": "便签11",
"type": "n8n-nodes-base.stickyNote",
"position": [
1648,
-64
],
"parameters": {
"width": 320,
"height": 336,
"content": "## 响应 Webhook"
},
"typeVersion": 1
},
{
"id": "78320267-cb8b-4a66-a18e-910be28a66c9",
"name": "便签12",
"type": "n8n-nodes-base.stickyNote",
"position": [
2096,
-400
],
"parameters": {
"color": 5,
"width": 400,
"height": 368,
"content": "# 你好！"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"timezone": "Asia/Kolkata",
"callerPolicy": "workflowsFromSameOwner",
"executionOrder": "v1"
},
"versionId": "a8ebce93-e3e0-4b48-90c3-bbe148d31357",
"connections": {
"Wait": {
"main": [
[
{
"node": "message_team",
"type": "main",
"index": 0
}
]
]
},
"think": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
},
"log_lead": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
},
"Receptionist": {
"main": [
[
{
"node": "respond_to_webhook",
"type": "main",
"index": 0
}
]
]
},
"simple-memory": {
"ai_memory": [
[
{
"node": "Receptionist",
"type": "ai_memory",
"index": 0
}
]
]
},
"Compose a mail": {
"main": [
[
{
"node": "booking_confirmation",
"type": "main",
"index": 0
}
]
]
},
"check_calendar": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
},
"find_old_event": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
},
"webhook_trigger": {
"main": [
[
{
"node": "Receptionist",
"type": "main",
"index": 0
}
]
]
},
"book_appointment": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
},
"log_lead_trigger": {
"main": [
[
{
"node": "Compose a mail",
"type": "main",
"index": 0
},
{
"node": "Wait",
"type": "main",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "Receptionist",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"cancel_appointment": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
},
"booking_confirmation": {
"main": [
[]
]
},
"reschedule_appointment": {
"ai_tool": [
[
{
"node": "Receptionist",
"type": "ai_tool",
"index": 0
}
]
]
}
}
}常见问题
如何使用这个工作流？
复制上方的 JSON 配置代码，在您的 n8n 实例中创建新工作流并选择「从 JSON 导入」，粘贴配置后根据需要修改凭证设置即可。
这个工作流适合什么场景？
高级 - 客服机器人, AI 聊天机器人
需要付费吗？
本工作流完全免费，您可以直接导入使用。但请注意，工作流中使用的第三方服务（如 OpenAI API）可能需要您自行付费。
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工作流信息
难度等级
高级
节点数量30
分类2
节点类型14
作者
Bhuvanesh R
@bhuvaneshI partner with businesses to design AI voice agents and automation systems that enhance efficiency and drive growth. If you’re exploring AI integration or seeking guidance on automation workflows, I invite you to connect with me on LinkedIn to discuss further.
外部链接
在 n8n.io 查看 →
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