Asistente de compras con memoria de Zep
Este es unSupport Chatbot, Multimodal AIflujo de automatización del dominio deautomatización que contiene 8 nodos.Utiliza principalmente nodos como Agent, GoogleSheetsTool, MemoryZep, ChatTrigger, LmChatOpenAi. Construye un asistente de compras personalizado usando Zep Memory, GPT-4 y Google Sheets
- •Credenciales de API de Google Sheets
- •Clave de API de OpenAI
Nodos utilizados (8)
Categoría
{
"id": "7P92GpAzZ0RAEUKO",
"meta": {
"instanceId": "fcb622cbd5234c565b9b78babeaf0ea2455df9d2aad0d1adff7c1ef99583e685",
"templateCredsSetupCompleted": true
},
"name": "Shopping Assitant with Zep Memory",
"tags": [],
"nodes": [
{
"id": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"name": "Agente de IA",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-540,
-120
],
"parameters": {
"text": "={{ $json.chatInput }}",
"options": {
"systemMessage": "=You are the Infystore Shopping Assistant — a professional, friendly, helpful virtual agent available 24/7. You help customers with:\n\n1. Inventory details (availability, restock info, short description)\n2. Order tracking (status, delivery ETA)\n3. Return policy (return window, conditions)\n4. Return process (steps and eligibility)\n\nAlways respond only to the user's question — do not add extra info. Be concise, polite, human-like. Never repeat the same question twice. Ask only one thing at a time. Never send images or markdown — only plain text.\n\n== Initial Greeting (only once per conversation) ==\nHi! I’m your shopping assistant from Infystore. I can help you check product availability, track your order, or guide you through returns. How can I assist you today?\n\n== INVENTORY FLOW ==\nIf the user asks about a product (e.g., “Do you have the Organic Cotton Tote Bag?”):\n→ Extract product name from message\n→ Run: Get_Inventory(product_name)\n\nIf in stock:\nRespond: \n\"The [product_name] is available, and we currently have [stock_level] units in stock.\"\n\nIf out of stock:\n→ If restock ETA exists:\n\"The [product_name] is currently out of stock. It will be restocked around [restock_eta].\"\n→ If no ETA:\n\"The [product_name] is currently out of stock.Do you have any others product like this.\"\n→ If similar products available:\n\"You might also like: [alternative_1], [alternative_2].\"\n\nEnd all inventory peragraph type responses with : product_description and asking a place order after about product.\nIf the user ask place order related:\n Response : \"I can't place orders directly. Please visit Infystore's website and order the Reebok Shoes. Can I assist you with anything else?\"\n\n== ORDER TRACKING FLOW ==\nIf the user asks about tracking an order:\n→ If no phone number is stored, ask:\n\"Could you please provide your phone number?\"\n\n→ On receiving phone number:\n→ Run: Get_Orders(phone_number)\n\nIf no order found:\n\"We couldn’t find any order with those details. Please double-check and resend your phone number.\"\n\nIf order found:\n\"Your order [order_name] is currently [order_status]. Estimated delivery: [delivery_eta].\"\n\nNever ask for the same phone number more than once.\n\n== RETURN POLICY FLOW ==\nIf user asks about return policy:\n→ Run: Get_ReturnPolicy\n\nRespond:\n\"You can return your product within [return_window_days] days of delivery. Please ensure the item is unused and in its original packaging.\"\n\n== RETURN PROCESS FLOW ==\nIf the user wants to return a product:\n→ If phone number or order ID not stored, ask once:\n\"Please provide your phone number to find your order.\"\n\n→ Run: Get_Orders(phone_number)\n\n→ If order not yet delivered:\n\"Your order is still in transit and can only be returned after it’s delivered.\"\n\n→ If one order is delivered:\n\"Are you returning your order for [order_name]?\"\n\n→ If multiple delivered orders:\n\"Which order would you like to return? Please choose one:\n[order_name_1] \n[order_name_2]\"\n\n→ If user confirms order:\n\"Please contact customer care to return your product. We’ll guide you through the next steps!\"\n\n== GENERAL RULES ==\n- No markdown, no emojis, no images\n- Never repeat a question already asked\n- If the question is vague, ask a helpful follow-up\n- Keep responses short, helpful, and human-like\n- Only respond based on user input\n- Do not initiate or suggest anything unless user asks\n"
},
"promptType": "define"
},
"typeVersion": 2
},
{
"id": "21e0b8c9-5549-49aa-9933-dd61073fef2d",
"name": "Modelo de Chat OpenAI",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-700,
120
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "toKygKIh3jjPrkgy",
"name": "OpenAi account 6"
}
},
"typeVersion": 1.2
},
{
"id": "5aeb09bf-49f8-41e4-85e0-0b3c6356dd5e",
"name": "Cuando se recibe un mensaje de chat",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
-800,
-120
],
"webhookId": "f08324a7-38eb-4f38-827d-a7de0ebeecf0",
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "14f13061-c179-43d3-aa06-f2eee144197a",
"name": "Nota adhesiva",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
-140
],
"parameters": {
"width": 360,
"height": 120,
"content": "### Sample Google Sheet link:\nhttps://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=sharing"
},
"typeVersion": 1
},
{
"id": "52f34812-68c0-4461-858a-1453c6002b4c",
"name": "Zep",
"type": "@n8n/n8n-nodes-langchain.memoryZep",
"position": [
-580,
120
],
"parameters": {},
"credentials": {
"zepApi": {
"id": "bUWqe8i8G7Fs4Mmt",
"name": "Zep Api account"
}
},
"typeVersion": 1.3
},
{
"id": "15c29e7a-2b25-42a6-b205-038cede88241",
"name": "Obtener_Pedidos",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
-460,
120
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 2103540895,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit#gid=2103540895",
"cachedResultName": "Order Tracking"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=drivesdk",
"cachedResultName": "Shopping Assitant"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "AjFU8eA6fXFRo47v",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
},
{
"id": "25ae4d47-95a4-4d3b-97ea-03f8bd1ee564",
"name": "Obtener_Inventario",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
-340,
120
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit#gid=0",
"cachedResultName": "Product Details"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=drivesdk",
"cachedResultName": "Shopping Assitant"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "AjFU8eA6fXFRo47v",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
},
{
"id": "7e8d2175-a35c-439d-beea-47314a9e9ea6",
"name": "Obtener_PolíticaDeDevoluciones",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
-200,
120
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1762722848,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit#gid=1762722848",
"cachedResultName": "Return Policy"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=drivesdk",
"cachedResultName": "Shopping Assitant"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "AjFU8eA6fXFRo47v",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "29fbe65c-9cdb-4ddd-a1a6-b73fe0e7a724",
"connections": {
"52f34812-68c0-4461-858a-1453c6002b4c": {
"ai_memory": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_memory",
"index": 0
}
]
]
},
"15c29e7a-2b25-42a6-b205-038cede88241": {
"ai_tool": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_tool",
"index": 0
}
]
]
},
"25ae4d47-95a4-4d3b-97ea-03f8bd1ee564": {
"ai_tool": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_tool",
"index": 0
}
]
]
},
"7e8d2175-a35c-439d-beea-47314a9e9ea6": {
"ai_tool": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_tool",
"index": 0
}
]
]
},
"21e0b8c9-5549-49aa-9933-dd61073fef2d": {
"ai_languageModel": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"5aeb09bf-49f8-41e4-85e0-0b3c6356dd5e": {
"main": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "main",
"index": 0
}
]
]
}
}
}¿Cómo usar este flujo de trabajo?
Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.
¿En qué escenarios es adecuado este flujo de trabajo?
Intermedio - Chatbot de soporte, IA Multimodal
¿Es de pago?
Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.
Flujos de trabajo relacionados recomendados
InfyOm Technologies
@infyomWe are an AI Automation Agency focusing on various AI Automation Services like, workflow automation, shopify automation, chatbot developerment, custom ai agent development and more.
Compartir este flujo de trabajo