Crear y seguir tickets de Zendesk automáticamente desde Gmail y Slack
Este es unContent Creation, Multimodal AIflujo de automatización del dominio deautomatización que contiene 22 nodos.Utiliza principalmente nodos como If, Code, Merge, Slack, Zendesk. Crear tickets de Zendesk desde Gmail y Slack, y realizar el seguimiento con Google Sheets
- •Bot Token de Slack o URL de Webhook
- •Cuenta de Google y credenciales de API de Gmail
- •Credenciales de API de Google Sheets
Nodos utilizados (22)
Categoría
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}¿Cómo usar este flujo de trabajo?
Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.
¿En qué escenarios es adecuado este flujo de trabajo?
Avanzado - Creación de contenido, IA Multimodal
¿Es de pago?
Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.
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Rahul Joshi
@rahul08Rahul Joshi is a seasoned technology leader specializing in the n8n automation tool and AI-driven workflow automation. With deep expertise in building open-source workflow automation and self-hosted automation platforms, he helps organizations eliminate manual processes through intelligent n8n ai agent automation solutions.
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