Demander une assistance humaine lorsque l'IA ne peut pas répondre
Ceci est unSupport, AIworkflow d'automatisation du domainecontenant 17 nœuds.Utilise principalement des nœuds comme If, Code, Slack, Agent, ChatTrigger, combinant la technologie d'intelligence artificielle pour une automatisation intelligente. Demander une aide humaine lorsque l'IA ne peut pas répondre
- •Token Bot Slack ou URL Webhook
- •Clé API OpenAI
Nœuds utilisés (17)
Catégorie
{
"meta": {
"instanceId": "408f9fb9940c3cb18ffdef0e0150fe342d6e655c3a9fac21f0f644e8bedabcd9",
"templateCredsSetupCompleted": true
},
"nodes": [
{
"id": "e12611f4-37d2-48f9-8a60-ddcf4ff34cfc",
"name": "Note adhésive1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-480,
380
],
"parameters": {
"color": 7,
"width": 1118.3459011229047,
"height": 775.3931210698682,
"content": "### Sub-workflow: Custom tool\nThe agent above can call this workflow. It checks if the user has supplied an email address. If they haven't it prompts them to provide one. If they have, it messages a customer support channel for help."
},
"typeVersion": 1
},
{
"id": "72dbee3e-fe3b-4354-9b02-2fe52af23035",
"name": "Note adhésive2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-480,
-180
],
"parameters": {
"color": 7,
"width": 927.5,
"height": 486.5625,
"content": "### Main workflow: AI agent using custom tool"
},
"typeVersion": 1
},
{
"id": "a1c9660d-84b1-418a-bbb3-88d79cdd79d3",
"name": "Note adhésive",
"type": "n8n-nodes-base.stickyNote",
"position": [
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"parameters": {
"color": 5,
"width": 197.45572294791873,
"height": 179.21380662202682,
"content": "**This tool calls the sub-workflow below**"
},
"typeVersion": 1
},
{
"id": "b4ffb76d-c44f-46d6-b2d9-4e5d551adee1",
"name": "Note adhésive5",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"color": 2,
"width": 150,
"height": 213.44323866265472,
"content": "**Set your credentials**"
},
"typeVersion": 1
},
{
"id": "8a9187f1-3cf9-479f-aa7f-5581880394d0",
"name": "Note adhésive4",
"type": "n8n-nodes-base.stickyNote",
"position": [
40,
540
],
"parameters": {
"color": 2,
"width": 178.0499248677781,
"height": 250.57252651663197,
"content": "**Set your credentials and Slack details**"
},
"typeVersion": 1
},
{
"id": "3f72d117-e07a-4af4-aa1b-92ce04bf0b3c",
"name": "Note adhésive3",
"type": "n8n-nodes-base.stickyNote",
"position": [
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-120
],
"parameters": {
"color": 4,
"width": 185.9375,
"height": 214.8397420554627,
"content": "## Try it out\n\nSelect **Chat** at the bottom and enter:\n\n_Hi! Please respond to this as if you don't know the answer to my query._"
},
"typeVersion": 1
},
{
"id": "b85eff07-ee3c-4aeb-871e-b25a131a7afb",
"name": "Note adhésive6",
"type": "n8n-nodes-base.stickyNote",
"position": [
360,
900
],
"parameters": {
"height": 145,
"content": "## Next steps\n\nLearn more about [Advanced AI in n8n](https://docs.n8n.io/advanced-ai/)"
},
"typeVersion": 1
},
{
"id": "feb1e50d-5044-4ea6-8719-72e176581e27",
"name": "When chat message received",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
-400,
-120
],
"webhookId": "e0e69202-32e8-41b5-963b-50905dd93e88",
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "6af81471-7cd4-4517-9677-b634b59620b4",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-240,
120
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "8gccIjcuf3gvaoEr",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "37604c8d-5c70-4a81-a1d0-eafe42ce612d",
"name": "Simple Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
-60,
120
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "fd404bb5-0703-4d08-8b9b-4a8b01fd2bff",
"name": "When Executed by Another Workflow",
"type": "n8n-nodes-base.executeWorkflowTrigger",
"position": [
-380,
740
],
"parameters": {
"workflowInputs": {
"values": [
{
"name": "chatInput"
}
]
}
},
"typeVersion": 1.1
},
{
"id": "a807ca29-65bf-4d97-b89f-5ce16cd05347",
"name": "Vérifier si l'utilisateur a fourni un e-mail",
"type": "n8n-nodes-base.if",
"position": [
-200,
740
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e6dce436-5e85-4722-a7e4-0ceb940a5477",
"operator": {
"type": "string",
"operation": "regex"
},
"leftValue": "={{ $('When Executed by Another Workflow').item.json.chatInput }}",
"rightValue": "=/([a-zA-Z0-9._-]+@[a-zA-Z0-9._-]+\\.[a-zA-Z0-9_-]+)/gi"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "b9c552ce-4c58-48dd-b168-5e277de89954",
"name": "Message Slack pour demander de l'aide",
"type": "n8n-nodes-base.slack",
"position": [
80,
620
],
"webhookId": "c54bea4c-bdb6-4f42-9f82-525857df5a9a",
"parameters": {
"text": "={{ \"A user had a question the bot couldn't answer. Here's their message: \" + $('When Executed by Another Workflow').first().json.chatInput }}",
"select": "channel",
"channelId": {
"__rl": true,
"mode": "name",
"value": "#general"
},
"otherOptions": {}
},
"credentials": {
"slackApi": {
"id": "VfK3js0YdqBdQLGP",
"name": "Slack account"
}
},
"typeVersion": 2.3
},
{
"id": "644a05fc-ac7e-4ea9-ab03-3b6fbf7a3654",
"name": "Confirmer que nous avons contacté un humain",
"type": "n8n-nodes-base.code",
"position": [
300,
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],
"parameters": {
"jsCode": "const response = {\"response\": \"Thank you for getting in touch. I've messaged a human to help.\"}\nreturn response;"
},
"typeVersion": 2
},
{
"id": "38e81aa5-30b3-48f9-88e8-1039f607f3e7",
"name": "Inviter l'utilisateur à fournir un e-mail",
"type": "n8n-nodes-base.code",
"position": [
80,
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],
"parameters": {
"jsCode": "const response = {\"response\":\"I'm sorry I don't know the answer. Please repeat your question and include your email address so I can request help.\"};\nreturn response;"
},
"typeVersion": 2
},
{
"id": "61ddb25a-f7f2-4691-94d5-3f32c183ec46",
"name": "Pas sûr ?",
"type": "@n8n/n8n-nodes-langchain.toolWorkflow",
"position": [
140,
120
],
"parameters": {
"name": "dont_know_tool",
"workflowId": {
"__rl": true,
"mode": "id",
"value": "={{ $workflow.id }}"
},
"description": "Use this tool if you don't know the answer to the user's question, or if you're not very confident about your answer.",
"workflowInputs": {
"value": {
"chatInput": "={{ /*n8n-auto-generated-fromAI-override*/ $fromAI('chatInput', ``, 'string') }}"
},
"schema": [
{
"id": "chatInput",
"type": "string",
"display": true,
"removed": false,
"required": false,
"displayName": "chatInput",
"defaultMatch": false,
"canBeUsedToMatch": true
}
],
"mappingMode": "defineBelow",
"matchingColumns": [],
"attemptToConvertTypes": false,
"convertFieldsToString": false
}
},
"typeVersion": 2
},
{
"id": "395349d1-1715-4550-a0c8-1388d17b4386",
"name": "AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-180,
-120
],
"parameters": {
"options": {}
},
"typeVersion": 1.8
}
],
"pinData": {},
"connections": {
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"ai_tool": [
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"type": "ai_tool",
"index": 0
}
]
]
},
"37604c8d-5c70-4a81-a1d0-eafe42ce612d": {
"ai_memory": [
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{
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"type": "ai_memory",
"index": 0
}
]
]
},
"6af81471-7cd4-4517-9677-b634b59620b4": {
"ai_languageModel": [
[
{
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"type": "ai_languageModel",
"index": 0
}
]
]
},
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}
}
}Comment utiliser ce workflow ?
Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.
Dans quelles scénarios ce workflow est-il adapté ?
Avancé - Support, Intelligence Artificielle
Est-ce payant ?
Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.
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