Réponses aux formulaires de contact WordPress (CF7) avec catégorisation

• •Compte Google et informations d'identification Gmail API
• •Point de terminaison HTTP Webhook (généré automatiquement par n8n)
• •Informations d'identification Google Sheets API
• •Clé API Google Gemini

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  "meta": {
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    "templateCredsSetupCompleted": true
  },
  "name": "WordPress Contact Form (CF7) Responses and Classification",
  "tags": [],
  "nodes": [
    {
      "id": "789a4732-c652-45b5-9019-4aa082cd3a29",
      "name": "Depuis Wordpress",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -500,
        -120
      ],
      "webhookId": "61858d25-af82-4cab-bb1b-68bea4989e15",
      "parameters": {
        "path": "61858d25-af82-4cab-bb1b-68bea4989e15",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "958507a3-d9ac-430f-8d3d-701544e995a0",
      "name": "Définir les champs",
      "type": "n8n-nodes-base.set",
      "position": [
        -240,
        -120
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "c2fb7eb9-898e-47ab-ae67-b3d2dcd9ac0e",
              "name": "first_name",
              "type": "string",
              "value": "={{ $json.body.first_name }}"
            },
            {
              "id": "8fb2afd5-aef8-4118-b760-ea21f0d3da95",
              "name": "last_name",
              "type": "string",
              "value": "={{ $json.body.last_name }}"
            },
            {
              "id": "292727f0-f08c-48a1-ada6-9437a056662d",
              "name": "email",
              "type": "string",
              "value": "={{ $json.body.email }}"
            },
            {
              "id": "394aec5f-2553-4210-8d37-b109772ac083",
              "name": "phone",
              "type": "string",
              "value": "={{ $json.body.phone }}"
            },
            {
              "id": "db9a1211-3aa5-4421-9ede-5231a2017c8a",
              "name": "message",
              "type": "string",
              "value": "={{ $json.body.message }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "00b0653e-34a1-434e-abb5-ed3d4995ae58",
      "name": "Google Gemini Modèle de chat",
      "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
      "position": [
        -40,
        80
      ],
      "parameters": {
        "options": {},
        "modelName": "models/gemini-2.0-flash"
      },
      "credentials": {
        "googlePalmApi": {
          "id": "0p34rXqIqy8WuoPg",
          "name": "Google Gemini(PaLM) Api account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "55e80a8c-7c44-4324-bd79-024ab494177e",
      "name": "Classificateur de messages",
      "type": "@n8n/n8n-nodes-langchain.textClassifier",
      "position": [
        -20,
        -120
      ],
      "parameters": {
        "options": {
          "fallback": "other",
          "systemPromptTemplate": "Please classify the text provided by the user into one of the following categories: {categories}, and use the provided formatting instructions below. Don't explain, and only output the json."
        },
        "inputText": "={{ $json.message }}",
        "categories": {
          "categories": [
            {
              "category": "Product Info",
              "description": "Product information request"
            },
            {
              "category": "Order Info",
              "description": "Request information on the order placed"
            }
          ]
        }
      },
      "typeVersion": 1
    },
    {
      "id": "44c87bc8-7b6d-4d0b-8f34-b3ab1150e5e1",
      "name": "Google Gemini Modèle de chat1",
      "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
      "position": [
        520,
        420
      ],
      "parameters": {
        "options": {},
        "modelName": "models/gemini-2.0-flash-exp"
      },
      "credentials": {
        "googlePalmApi": {
          "id": "0p34rXqIqy8WuoPg",
          "name": "Google Gemini(PaLM) Api account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "a66b653e-7df1-4f69-b37e-71a064d975be",
      "name": "Brouillon d'email - Autres informations",
      "type": "n8n-nodes-base.gmail",
      "position": [
        980,
        220
      ],
      "webhookId": "37831ee6-2a6e-4036-a567-ed839ab4276e",
      "parameters": {
        "message": "={{ $json.output.text }}\n\n---\n\nFirst Name: {{ $('Set Fields').item.json.first_name }}\nLast Name: {{ $('Set Fields').item.json.last_name }}\nEmail: {{ $('Set Fields').item.json.email }}\nPhone: {{ $('Set Fields').item.json.phone }}\n\nMessage:\n{{ $('Set Fields').item.json.message }}",
        "options": {
          "sendTo": "={{ $('Message Classifier').item.json.email }}"
        },
        "subject": "={{ $json.output.subject }}",
        "resource": "draft"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "nyuHvSX5HuqfMPlW",
          "name": "Gmail account (n3w.it)"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "adc0baaa-f265-4912-9a2a-0f5c6f5a15db",
      "name": "Rédacteur d'email (Autres)",
      "type": "@n8n/n8n-nodes-langchain.chainLlm",
      "position": [
        540,
        220
      ],
      "parameters": {
        "text": "=This is the message you received that you need to reply to:\n\nFirst Name: {{ $('Set Fields').item.json.first_name }}\nLast Name: {{ $('Set Fields').item.json.last_name }}\nEmail: {{ $('Set Fields').item.json.email }}\nPhone: {{ $('Set Fields').item.json.phone }}\n\nMessage:\n{{ $('Set Fields').item.json.message }}",
        "messages": {
          "messageValues": [
            {
              "message": "=# System Prompt for Form Response AI Agent\n\nYou are an AI assistant specialized in creating professional responses to customers who have filled out a form on the company website. Your purpose is to analyze the data received from the form and prepare a professional, courteous, and helpful draft response.\n\n## Basic Behavior\n- Carefully analyze all fields of the received form.\n- Generate a personalized response based on the information provided by the customer.\n- Maintain a professional yet friendly tone.\n- If crucial information is missing, insert a placeholder in square brackets [example: status of order #12345].\n- Adapt the response style according to the nature of the request (information request, complaint, technical support, etc.).\n\n## Response Structure\n1. **Header**: Appropriate greeting with the customer's name if available.\n2. **Acknowledgment**: Thank the customer for contacting the company.\n3. **Body**: Detailed response to the specific request, with all relevant details.\n4. **Action**: Clearly indicate what steps will be taken or what actions are required from the customer.\n5. **Closing**: Professional farewell formula with an offer of further assistance.\n6. **Signature**: Company name and relevant department.\n\n## Handling Specific Scenarios\n\n### Product/Service Information Requests\n- Provide precise details about requested products/services.\n- Include links to relevant pages on the website when appropriate.\n- Offer complementary options if relevant.\n\n### Order Status Requests\n- Confirm receipt of the request.\n- Insert order information if available or use placeholders [current status of order #12345].\n- Indicate expected delivery or completion times.\n\n### Complaints\n- Show empathy and understanding for the inconvenience.\n- Summarize the problem to demonstrate attentiveness.\n- Propose a concrete solution to the exposed problem.\n- Offer compensation when appropriate.\n\n### Technical Support\n- Confirm understanding of the technical issue.\n- Provide clear, step-by-step instructions.\n- Propose alternative solutions if necessary.\n- Offer a direct channel for continued assistance.\n\n## Personalization\n- Use the customer's name when available.\n- Reference previous interactions if mentioned.\n- Adapt technical language to the customer's apparent level of expertise.\n\n## Tone of Voice\n- Professional but not detached\n- Empathetic without being overly informal\n- Solution-oriented and action-focused\n- Clear and concise, avoiding ambiguity\n\nRemember: Each response must best represent the company image and leave the customer with a positive feeling of being heard and receiving competent assistance.\n\nToday is {{ $now }}"
            }
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        },
        "promptType": "define",
        "hasOutputParser": true
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      "typeVersion": 1.6
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    {
      "id": "a700a2c9-0d12-48fb-92f0-c060ae656010",
      "name": "Google Gemini Modèle de chat2",
      "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
      "position": [
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        40
      ],
      "parameters": {
        "options": {},
        "modelName": "models/gemini-2.0-flash-exp"
      },
      "credentials": {
        "googlePalmApi": {
          "id": "0p34rXqIqy8WuoPg",
          "name": "Google Gemini(PaLM) Api account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "19887247-2d04-4f25-8610-c57dd5a6d0b7",
      "name": "Google Gemini Modèle de chat3",
      "type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
      "position": [
        540,
        -300
      ],
      "parameters": {
        "options": {},
        "modelName": "models/gemini-2.0-flash-exp"
      },
      "credentials": {
        "googlePalmApi": {
          "id": "0p34rXqIqy8WuoPg",
          "name": "Google Gemini(PaLM) Api account"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "92a70faa-673d-4354-9146-4a533e096969",
      "name": "Rédacteur d'email (Infos commande)",
      "type": "@n8n/n8n-nodes-langchain.chainLlm",
      "position": [
        540,
        -120
      ],
      "parameters": {
        "text": "=This is the message you received that you need to reply to:\n\nFirst Name: {{ $('Set Fields').item.json.first_name }}\nLast Name: {{ $('Set Fields').item.json.last_name }}\nEmail: {{ $('Set Fields').item.json.email }}\nPhone: {{ $('Set Fields').item.json.phone }}\n\nMessage:\n{{ $('Set Fields').item.json.message }}",
        "messages": {
          "messageValues": [
            {
              "message": "=# System Prompt for Form Response AI Agent\n\nYou are an AI assistant specialized in creating professional responses to customers who have filled out a form on the company website. Your purpose is to analyze the data received from the form and prepare a professional, courteous, and helpful draft response.\n\n## Basic Behavior\n- Carefully analyze all fields of the received form.\n- Generate a personalized response based on the information provided by the customer.\n- Maintain a professional yet friendly tone.\n- If crucial information is missing, insert a placeholder in square brackets [example: status of order #12345].\n- Adapt the response style according to the nature of the request (information request, complaint, technical support, etc.).\n\n## Response Structure\n1. **Header**: Appropriate greeting with the customer's name if available.\n2. **Acknowledgment**: Thank the customer for contacting the company.\n3. **Body**: Detailed response to the specific request, with all relevant details.\n4. **Action**: Clearly indicate what steps will be taken or what actions are required from the customer.\n5. **Closing**: Professional farewell formula with an offer of further assistance.\n6. **Signature**: Company name and relevant department.\n\n## Handling Specific Scenarios\n\n### Product/Service Information Requests\n- Provide precise details about requested products/services.\n- Include links to relevant pages on the website when appropriate.\n- Offer complementary options if relevant.\n\n### Order Status Requests\n- Confirm receipt of the request.\n- Insert order information if available or use placeholders [current status of order #12345].\n- Indicate expected delivery or completion times.\n\n### Complaints\n- Show empathy and understanding for the inconvenience.\n- Summarize the problem to demonstrate attentiveness.\n- Propose a concrete solution to the exposed problem.\n- Offer compensation when appropriate.\n\n### Technical Support\n- Confirm understanding of the technical issue.\n- Provide clear, step-by-step instructions.\n- Propose alternative solutions if necessary.\n- Offer a direct channel for continued assistance.\n\n## Personalization\n- Use the customer's name when available.\n- Reference previous interactions if mentioned.\n- Adapt technical language to the customer's apparent level of expertise.\n\n## Tone of Voice\n- Professional but not detached\n- Empathetic without being overly informal\n- Solution-oriented and action-focused\n- Clear and concise, avoiding ambiguity\n\nRemember: Each response must best represent the company image and leave the customer with a positive feeling of being heard and receiving competent assistance.\n\nToday is {{ $now }}"
            }
          ]
        },
        "promptType": "define",
        "hasOutputParser": true
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      "typeVersion": 1.6
    },
    {
      "id": "1def4974-d267-4b6d-9256-412a6d02d6ba",
      "name": "Rédacteur d'email (Infos produit)",
      "type": "@n8n/n8n-nodes-langchain.chainLlm",
      "position": [
        540,
        -480
      ],
      "parameters": {
        "text": "=This is the message you received that you need to reply to:\n\nFirst Name: {{ $('Set Fields').item.json.first_name }}\nLast Name: {{ $('Set Fields').item.json.last_name }}\nEmail: {{ $('Set Fields').item.json.email }}\nPhone: {{ $('Set Fields').item.json.phone }}\n\nMessage:\n{{ $('Set Fields').item.json.message }}",
        "messages": {
          "messageValues": [
            {
              "message": "=# System Prompt for Form Response AI Agent\n\nYou are an AI assistant specialized in creating professional responses to customers who have filled out a form on the company website. Your purpose is to analyze the data received from the form and prepare a professional, courteous, and helpful draft response.\n\n## Basic Behavior\n- Carefully analyze all fields of the received form.\n- Generate a personalized response based on the information provided by the customer.\n- Maintain a professional yet friendly tone.\n- If crucial information is missing, insert a placeholder in square brackets [example: status of order #12345].\n- Adapt the response style according to the nature of the request (information request, complaint, technical support, etc.).\n\n## Response Structure\n1. **Header**: Appropriate greeting with the customer's name if available.\n2. **Acknowledgment**: Thank the customer for contacting the company.\n3. **Body**: Detailed response to the specific request, with all relevant details.\n4. **Action**: Clearly indicate what steps will be taken or what actions are required from the customer.\n5. **Closing**: Professional farewell formula with an offer of further assistance.\n6. **Signature**: Company name and relevant department.\n\n## Handling Specific Scenarios\n\n### Product/Service Information Requests\n- Provide precise details about requested products/services.\n- Include links to relevant pages on the website when appropriate.\n- Offer complementary options if relevant.\n\n### Order Status Requests\n- Confirm receipt of the request.\n- Insert order information if available or use placeholders [current status of order #12345].\n- Indicate expected delivery or completion times.\n\n### Complaints\n- Show empathy and understanding for the inconvenience.\n- Summarize the problem to demonstrate attentiveness.\n- Propose a concrete solution to the exposed problem.\n- Offer compensation when appropriate.\n\n### Technical Support\n- Confirm understanding of the technical issue.\n- Provide clear, step-by-step instructions.\n- Propose alternative solutions if necessary.\n- Offer a direct channel for continued assistance.\n\n## Personalization\n- Use the customer's name when available.\n- Reference previous interactions if mentioned.\n- Adapt technical language to the customer's apparent level of expertise.\n\n## Tone of Voice\n- Professional but not detached\n- Empathetic without being overly informal\n- Solution-oriented and action-focused\n- Clear and concise, avoiding ambiguity\n\nRemember: Each response must best represent the company image and leave the customer with a positive feeling of being heard and receiving competent assistance.\n\nToday is {{ $now }}"
            }
          ]
        },
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 1.6
    },
    {
      "id": "16be317a-c0ef-4603-913d-8bc5ad141d29",
      "name": "Brouillon d'email - Infos produit",
      "type": "n8n-nodes-base.gmail",
      "position": [
        980,
        -480
      ],
      "webhookId": "37831ee6-2a6e-4036-a567-ed839ab4276e",
      "parameters": {
        "message": "={{ $json.output.text }}\n\n---\n\nFirst Name: {{ $('Set Fields').item.json.first_name }}\nLast Name: {{ $('Set Fields').item.json.last_name }}\nEmail: {{ $('Set Fields').item.json.email }}\nPhone: {{ $('Set Fields').item.json.phone }}\n\nMessage:\n{{ $('Set Fields').item.json.message }}",
        "options": {
          "sendTo": "={{ $('Message Classifier').item.json.email }}"
        },
        "subject": "={{ $json.output.subject }}",
        "resource": "draft"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "nyuHvSX5HuqfMPlW",
          "name": "Gmail account (n3w.it)"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "9cc28565-e0e6-49ca-80f0-98f6eafe15e3",
      "name": "Brouillon d'email - Infos commande",
      "type": "n8n-nodes-base.gmail",
      "position": [
        980,
        -120
      ],
      "webhookId": "37831ee6-2a6e-4036-a567-ed839ab4276e",
      "parameters": {
        "message": "={{ $json.output.text }}\n\n---\n\nFirst Name: {{ $('Set Fields').item.json.first_name }}\nLast Name: {{ $('Set Fields').item.json.last_name }}\nEmail: {{ $('Set Fields').item.json.email }}\nPhone: {{ $('Set Fields').item.json.phone }}\n\nMessage:\n{{ $('Set Fields').item.json.message }}",
        "options": {
          "sendTo": "={{ $('Message Classifier').item.json.email }}"
        },
        "subject": "={{ $json.output.subject }}",
        "resource": "draft"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "nyuHvSX5HuqfMPlW",
          "name": "Gmail account (n3w.it)"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "098f2af1-8596-43e0-84cf-8271da85d63f",
      "name": "Enregistrer dans Sheet (produit)",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        1220,
        -480
      ],
      "parameters": {
        "columns": {
          "value": {
            "DATE": "={{ $now.format('dd/MM/yyyy') }}",
            "DRAFT": "={{ $('Email writer (Product info)').item.json.output.text }}",
            "PHONE": "={{ $('Set Fields').item.json.phone }}",
            "EMAIL ": "={{ $('Set Fields').item.json.email }}",
            "MESSAGE": "={{ $('Set Fields').item.json.message }}",
            "LAST NAME": "={{ $('Set Fields').item.json.last_name }}",
            "CLASSIFIED": "Other request",
            "FIRST NAME": "={{ $('Set Fields').item.json.first_name }}"
          },
          "schema": [
            {
              "id": "DATE",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "DATE",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "FIRST NAME",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "FIRST NAME",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "LAST NAME",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "LAST NAME",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "EMAIL ",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "EMAIL ",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "PHONE",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "PHONE",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "MESSAGE",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "MESSAGE",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "CLASSIFIED",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "CLASSIFIED",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "DRAFT",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "DRAFT",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
          ],
          "mappingMode": "defineBelow",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "append",
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/18nEagLwTPmJUN9UAJ2rEqZKB9C6LLD18bUpuY5vdOw4/edit#gid=0",
          "cachedResultName": "Foglio1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "18nEagLwTPmJUN9UAJ2rEqZKB9C6LLD18bUpuY5vdOw4",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/18nEagLwTPmJUN9UAJ2rEqZKB9C6LLD18bUpuY5vdOw4/edit?usp=drivesdk",
          "cachedResultName": "Contact Form 7"
        }
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "JYR6a64Qecd6t8Hb",
          "name": "Google Sheets account"
        }
      },
      "typeVersion": 4.5
    },
    {
      "id": "545afc6a-b6b1-445f-856a-cde7d8a0f2f6",
      "name": "Enregistrer dans Sheet (commande)",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        1220,
        -120
      ],
      "parameters": {
        "columns": {
          "value": {
            "DATE": "={{ $now.format('dd/MM/yyyy') }}",
            "DRAFT": "={{ $('Email writer (Order info)').item.json.output.text }}",
            "PHONE": "={{ $('Set Fields').item.json.phone }}",
            "EMAIL ": "={{ $('Set Fields').item.json.email }}",
            "MESSAGE": "={{ $('Set Fields').item.json.message }}",
            "LAST NAME": "={{ $('Set Fields').item.json.last_name }}",
            "CLASSIFIED": "Other request",
            "FIRST NAME": "={{ $('Set Fields').item.json.first_name }}"
          },
          "schema": [
            {
              "id": "DATE",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "DATE",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "FIRST NAME",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "FIRST NAME",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "LAST NAME",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "LAST NAME",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "EMAIL ",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "EMAIL ",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "PHONE",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "PHONE",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "MESSAGE",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "MESSAGE",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "CLASSIFIED",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "CLASSIFIED",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "DRAFT",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "DRAFT",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
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          "mappingMode": "defineBelow",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "append",
        "sheetName": {
          "__rl": true,
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