Tableaux Noco avec priorisation par IA

Avancé

Ceci est unSupport, AI, IT Opsworkflow d'automatisation du domainecontenant 27 nœuds.Utilise principalement des nœuds comme If, Set, Slack, NocoDb, Aggregate, combinant la technologie d'intelligence artificielle pour une automatisation intelligente. Utiliser l'IA pour assigner des requêtes et envoyer des rappels en fonction de l'état du tableau de bord NocoDB

Prérequis
  • Token Bot Slack ou URL Webhook
  • Clé API OpenAI
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
  "id": "E2hq7z4ANLoL5vw1",
  "meta": {
    "instanceId": "bdce9ec27bbe2b742054f01d034b8b468d2e7758edd716403ad5bd4583a8f649",
    "templateCredsSetupCompleted": true
  },
  "name": "Noco Kanban Board with AI Prioritization",
  "tags": [],
  "nodes": [
    {
      "id": "4976d737-a419-4cc6-a8fc-dc1a9482642d",
      "name": "Formulaire d'incident",
      "type": "n8n-nodes-base.formTrigger",
      "disabled": true,
      "position": [
        -100,
        200
      ],
      "webhookId": "fef1bb69-69e9-49ff-ba29-ded7cc398a13",
      "parameters": {
        "options": {},
        "formTitle": "Incident Form",
        "formFields": {
          "values": [
            {
              "fieldType": "email",
              "fieldLabel": "Email",
              "placeholder": "Your Email",
              "requiredField": true
            },
            {
              "fieldType": "textarea",
              "fieldLabel": "Incident Description",
              "placeholder": "Incident Description",
              "requiredField": true
            },
            {
              "fieldType": "dropdown",
              "fieldLabel": "Incident Desired Category",
              "fieldOptions": {
                "values": [
                  {
                    "option": "Critical"
                  },
                  {
                    "option": "Major"
                  },
                  {
                    "option": "Medium"
                  },
                  {
                    "option": "Minor"
                  },
                  {
                    "option": "Support"
                  },
                  {
                    "option": "Feature"
                  }
                ]
              },
              "requiredField": true
            }
          ]
        },
        "formDescription": "Experiencing issues? Fill in this incident form so we can take care of it"
      },
      "typeVersion": 2.2
    },
    {
      "id": "f9829dfd-c8bd-45c0-b9ac-fe496d527df8",
      "name": "Attribuer une catégorie",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        620,
        100
      ],
      "parameters": {
        "text": "=You are professional support assistance. You are receiving information about different issues users are having. Your task is to assign proper category to task requested.\n\nYou should output:\n- category based on definitions provided\n- response time assgined to category\n- resolution time assigned to category\n- default assignee\n\nDefinitions:\n{{ $json.data.toJsonString() }}\n\nTask request is:\n{{ $('On schedule or during flow').item.json['Incident Description'] }}",
        "options": {},
        "promptType": "define",
        "hasOutputParser": true
      },
      "typeVersion": 1.8,
      "alwaysOutputData": true
    },
    {
      "id": "bef9f61d-0019-4407-a0fc-9a4c44894d6e",
      "name": "OpenAI Chat Model1",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        540,
        280
      ],
      "parameters": {
        "model": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini"
        },
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "zjIZQuuuZMJpiUny",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "ccb2092e-f9bb-4b64-987a-d4349b401d5c",
      "name": "Structurer la sortie pour Todoist Ready1",
      "type": "@n8n/n8n-nodes-langchain.outputParserStructured",
      "position": [
        860,
        260
      ],
      "parameters": {
        "jsonSchemaExample": "{\n\t\"category\": \"critical\",\n  \"response_time\": \"1\",\n  \"resolution_time\": \"8\",\n  \"default_assignee\": \"email@example.com\"\n}"
      },
      "typeVersion": 1.2
    },
    {
      "id": "7b8fa2ca-5697-4792-ab60-3506be78bcdf",
      "name": "Obtenir les définitions d'incident",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        180,
        100
      ],
      "parameters": {
        "table": "mt94l49b6zocsxy",
        "options": {
          "fields": [
            "Title",
            "Definition",
            "Response time",
            "Resolution time",
            "Default assignee"
          ]
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "returnAll": true,
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "b6023ac0-0a43-47b5-add3-f11c4bb8a5d1",
      "name": "Note adhésive",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -160,
        0
      ],
      "parameters": {
        "height": 440,
        "content": "## Incident Form\nThis workflow is triggered when someone fills incident form. You could replace it for example with email or webhook, but you will need to update references in other nodes to new fields"
      },
      "typeVersion": 1
    },
    {
      "id": "1a207b67-98de-40e6-8ec2-eb64e515cc14",
      "name": "Note adhésive1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        120,
        0
      ],
      "parameters": {
        "width": 1320,
        "height": 440,
        "content": "## Parse Incidents\nAllow AI to compare your incident definitions with input from user. AI will attempt to assign proper category and proper person to given incident. WIth AI assignment, we are formatting fields to input them into NocoDB table"
      },
      "typeVersion": 1
    },
    {
      "id": "e28f77db-4701-4df2-a79c-b7239a4b4e1f",
      "name": "Insérer un incident",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        1260,
        260
      ],
      "parameters": {
        "table": "mwh33g1yyeg9z6k",
        "operation": "create",
        "projectId": "pksfpoc943gwhvy",
        "dataToSend": "autoMapInputData",
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "17ccb056-2f0b-4a38-812b-e869842c7032",
      "name": "Agréger pour l'analyse par IA",
      "type": "n8n-nodes-base.aggregate",
      "position": [
        400,
        100
      ],
      "parameters": {
        "options": {},
        "aggregate": "aggregateAllItemData"
      },
      "typeVersion": 1
    },
    {
      "id": "0048bfe3-0e1f-4a2d-8200-900a56afb21b",
      "name": "Sur planification ou pendant le flux",
      "type": "n8n-nodes-base.noOp",
      "position": [
        160,
        820
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "25370677-2364-426f-a7ed-f87e4f5d9223",
      "name": "Lors d'un clic sur 'Tester le workflow'",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
        -120,
        900
      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "930fc886-6c1d-4613-b312-360bd37544fa",
      "name": "Tâche non reprise après le délai de réponse attendu",
      "type": "n8n-nodes-base.if",
      "position": [
        660,
        620
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "e860430a-ec94-4dce-9196-5da467e6af2f",
              "operator": {
                "type": "dateTime",
                "operation": "before"
              },
              "leftValue": "={{ $json['Expected Response'] }}",
              "rightValue": "={{ $now }}"
            },
            {
              "id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $json.status }}",
              "rightValue": "todo"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "a11567b4-e5e7-4e64-970d-51e61e6f376f",
      "name": "Envoyer un e-mail au client",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1000,
        540
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "We are sorry that we have not yet looked at your message. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.email }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "ea9d3ad5-0dd5-428f-8a23-60999c7134f4",
      "name": "Vérifier l'état quotidiennement",
      "type": "n8n-nodes-base.scheduleTrigger",
      "disabled": true,
      "position": [
        -120,
        720
      ],
      "parameters": {
        "rule": {
          "interval": [
            {
              "triggerAtHour": 9
            }
          ]
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "ce94960f-56c8-4b67-81af-ece07f97c94f",
      "name": "Envoyer un e-mail à l'attributaire",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1260,
        640
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "You have an outstanding task that should be picked up. Visit your kanban board for more information ",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.assignee }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "8c1cc107-76aa-4d62-871d-d107f2055071",
      "name": "Note adhésive2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        460
      ],
      "parameters": {
        "width": 1080,
        "height": 400,
        "content": "## Stay Informed\nInform both client and developer about current task status. Maybe task was not picked up. Feel free to replace with Slack messages if applicable"
      },
      "typeVersion": 1
    },
    {
      "id": "b6fb24c3-2a04-4906-be2e-510356cd5f76",
      "name": "Obtenir les tâches non reprises",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        420,
        620
      ],
      "parameters": {
        "limit": 5,
        "table": "mwh33g1yyeg9z6k",
        "options": {
          "where": "(status,eq,todo)",
          "fields": []
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "5d5b635d-0302-462d-94a5-7055a63e85ac",
      "name": "Obtenir les tâches non terminées",
      "type": "n8n-nodes-base.nocoDb",
      "position": [
        420,
        1060
      ],
      "parameters": {
        "limit": 5,
        "table": "mwh33g1yyeg9z6k",
        "options": {
          "where": "(status,eq,todo)",
          "fields": []
        },
        "operation": "getAll",
        "projectId": "pksfpoc943gwhvy",
        "authentication": "nocoDbApiToken"
      },
      "credentials": {
        "nocoDbApiToken": {
          "id": "6KgsjKtnCVIEbBwC",
          "name": "NocoDB Token account"
        }
      },
      "typeVersion": 3
    },
    {
      "id": "4a8724da-a752-46fc-8753-ae6344d9d6d3",
      "name": "Tâche non terminée dans le délai attendu",
      "type": "n8n-nodes-base.if",
      "position": [
        660,
        1060
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "e860430a-ec94-4dce-9196-5da467e6af2f",
              "operator": {
                "type": "dateTime",
                "operation": "before"
              },
              "leftValue": "={{ $json['Expected Resolution'] }}",
              "rightValue": "={{ $now }}"
            },
            {
              "id": "278afe7e-2e68-461b-a0fb-baa530cb0819",
              "operator": {
                "type": "string",
                "operation": "notEquals"
              },
              "leftValue": "={{ $json.status }}",
              "rightValue": "done"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "03fc4e3d-3a49-417e-b0e7-b71cd684e8f7",
      "name": "Envoyer un e-mail au client1",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1000,
        960
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "We are sorry that we have not yet finished your task. Although We are working heavily, currently all our developers are busy. But we have reminded asignee on your request and we will reply to you shortly.",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.email }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "ddeeee95-41b6-47e1-add5-60de172d0117",
      "name": "S'il y a un e-mail d'attributaire",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
        720
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "3e686523-7208-40f8-b857-7db42ccb0e12",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json.assignee }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "fb8a3bf0-0f15-4ea3-b61e-f9b582d64d3f",
      "name": "S'il y a un attributaire slack",
      "type": "n8n-nodes-base.if",
      "position": [
        1000,
        1140
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "8a70caa3-b692-49c5-a92c-dedff9a8e2ba",
              "operator": {
                "type": "string",
                "operation": "notEmpty",
                "singleValue": true
              },
              "leftValue": "={{ $json['assignee slack'] }}",
              "rightValue": ""
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "c31d46a2-d1f2-4573-a4dd-f07a7f9b2e52",
      "name": "Slack à l'attributaire",
      "type": "n8n-nodes-base.slack",
      "position": [
        1260,
        980
      ],
      "webhookId": "2a3764a2-a030-4d99-9dae-0a691934d778",
      "parameters": {
        "text": "You have unfinished task in progress. Inform client on your next steps and update expected resolution time.",
        "user": {
          "__rl": true,
          "mode": "username",
          "value": "={{ $json['assignee slack'] }}"
        },
        "select": "user",
        "otherOptions": {},
        "authentication": "oAuth2"
      },
      "credentials": {
        "slackOAuth2Api": {
          "id": "B0jUtT53pVAEPaQM",
          "name": "Slack Oauth"
        }
      },
      "typeVersion": 2.3
    },
    {
      "id": "ff015cfa-c234-453a-aef5-b2a2d4bda6db",
      "name": "Note adhésive3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        360,
        880
      ],
      "parameters": {
        "width": 1080,
        "height": 460,
        "content": "## Task incomplete\nInform both client and developer that task is after due. Developer should receive message and react accordingly."
      },
      "typeVersion": 1
    },
    {
      "id": "516f487a-8f3c-457c-8c35-134c66dacc2f",
      "name": "Envoyer un autre e-mail à l'attributaire",
      "type": "n8n-nodes-base.emailSend",
      "position": [
        1260,
        1160
      ],
      "webhookId": "909aaf74-b3ce-4942-9295-0e1f83810c7f",
      "parameters": {
        "text": "You have an unfninished task that should be done by now. Visit your kanban board for more information ",
        "options": {},
        "subject": "Your task is important to us",
        "toEmail": "={{ $json.assignee }}",
        "fromEmail": "support@example.com",
        "emailFormat": "text"
      },
      "credentials": {
        "smtp": {
          "id": "tkdzDgcUAt04af3B",
          "name": "SMTP account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "ab931ca8-ea7a-433c-bf1c-26c9fb67722b",
      "name": "Note adhésive4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -160,
        560
      ],
      "parameters": {
        "width": 480,
        "height": 580,
        "content": "## Trigger Task Check Daily\nRunning this more often is probably not good idea because client may receive too many messages when task is delayed"
      },
      "typeVersion": 1
    },
    {
      "id": "b432ed80-eb24-4978-b711-83660a8edeaf",
      "name": "Formater pour Noco",
      "type": "n8n-nodes-base.set",
      "position": [
        1040,
        260
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "b75b02b8-3365-4830-ad28-87e76836c938",
              "name": "email",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json.Email }}"
            },
            {
              "id": "2a0d4d0f-1b1c-40ec-8fb7-f0be9af544f9",
              "name": "message",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json['Incident Description'] }}"
            },
            {
              "id": "60fc4759-3026-4d04-9853-b474dbe92d43",
              "name": "expected category",
              "type": "string",
              "value": "={{ $('On schedule or during flow').item.json['Incident Desired Category'] }}"
            },
            {
              "id": "3eccf7ae-f2eb-4997-b304-15428fdf5fb5",
              "name": "assigned category",
              "type": "string",
              "value": "={{ $json.output.category }}"
            },
            {
              "id": "f70e8b0d-4818-405b-ba36-4dc3d31bd11b",
              "name": "status",
              "type": "string",
              "value": "todo"
            },
            {
              "id": "e8ddc64f-d5f0-482e-93d6-a4fd082e3505",
              "name": "Expected Response",
              "type": "string",
              "value": "={{ $now.plus($json.output.response_time, 'hours') }}"
            },
            {
              "id": "be04bc69-e2a6-4c7c-9e94-d39f8b0e4f39",
              "name": "Expected Resolution",
              "type": "string",
              "value": "={{ $now.plus($json.output.resolution_time, 'hours') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "2c6430f3-da2b-41bf-951d-b650ba63475a",
  "connections": {
    "4976d737-a419-4cc6-a8fc-dc1a9482642d": {
      "main": [
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            "node": "7b8fa2ca-5697-4792-ab60-3506be78bcdf",
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Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Avancé - Support, Intelligence Artificielle, Opérations IT

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

Informations sur le workflow
Niveau de difficulté
Avancé
Nombre de nœuds27
Catégorie3
Types de nœuds14
Description de la difficulté

Adapté aux utilisateurs avancés, avec des workflows complexes contenant 16+ nœuds

Auteur
Łukasz

Łukasz

@lukaszpp

Developer, automation enthusiast and dedicated CTO/CEO

Liens externes
Voir sur n8n.io

Partager ce workflow

Catégories

Catégories: 34