Mon Workflow 19
Avancé
Ceci est unSupport Chatbotworkflow d'automatisation du domainecontenant 22 nœuds.Utilise principalement des nœuds comme If, Code, Switch, SplitInBatches, EvolutionApi. Faire suivre les messages de Chatwoot vers WhatsApp via Evolution API, avec support des médias
Prérequis
- •Aucun prérequis spécial, prêt à l'emploi après importation
Nœuds utilisés (22)
Catégorie
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
"id": "Qh4rHuzaTQXDAaEI",
"meta": {
"instanceId": "9701ac1bcc28a7bbd58ce846fc70e46821a295729f112af5fc2c583b18299aa9"
},
"name": "My workflow 19",
"tags": [],
"nodes": [
{
"id": "b4822297-d783-40cd-bf18-1a6f0e6810ff",
"name": "When Executed by Another Workflow",
"type": "n8n-nodes-base.executeWorkflowTrigger",
"position": [
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880
],
"parameters": {
"workflowInputs": {
"values": [
{
"name": "nm_instancia_evolution"
},
{
"name": "ds_msg",
"type": "object"
}
]
}
},
"typeVersion": 1.1
},
{
"id": "312e21b2-e354-4e7f-89ae-09e2275b551f",
"name": "No Operation, do nothing",
"type": "n8n-nodes-base.noOp",
"position": [
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896
],
"parameters": {},
"typeVersion": 1
},
{
"id": "6dda1da0-0a6b-437a-8b1a-dbd3741c2b7b",
"name": "Gateway",
"type": "n8n-nodes-base.switch",
"position": [
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608
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "Incoming message",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e1f0b76c-0729-4bfa-9320-51c0212d4052",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Object message').item.json.message_type }}",
"rightValue": "incoming"
}
]
},
"renameOutput": true
},
{
"outputKey": "Outgoing message",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "588062af-c938-4fee-821f-8d2b6fba48cf",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Object message').item.json.message_type }}",
"rightValue": "outgoing"
}
]
},
"renameOutput": true
},
{
"outputKey": "Satisfaction Survey Message",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "2b0e5dd4-f690-4e2d-99ec-d583380e4d6a",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Object message').item.json.content_type }}",
"rightValue": "=input_csat"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "d18c977e-b2ac-44a7-b549-e688ee194e89",
"name": "Possui texto?",
"type": "n8n-nodes-base.if",
"position": [
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],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f85eee76-5371-44a1-a19f-4741beb1cf30",
"operator": {
"type": "string",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $('Object message').first().json.content }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "0f353380-8619-4afe-aaf2-7e8086fe82a4",
"name": "Switch",
"type": "n8n-nodes-base.switch",
"position": [
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880
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "NOVA MENSAGEM",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "9bf3e1ce-3c66-45b2-900f-187fa3cc41b9",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.ds_msg?.event }}",
"rightValue": "message_created"
}
]
},
"renameOutput": true
},
{
"outputKey": "AGENTE ATRIBUÍDO",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
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{
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"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.ds_msg?.event }}",
"rightValue": "assignee_changed"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "6ab998d5-482d-4aee-af87-db414f313936",
"name": "Note adhésive",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 384,
"height": 208,
"content": "## DOES THE MESSAGE CONTAIN A FILE?\n\nChecks if the user is sending any type of file in the message.\n"
},
"typeVersion": 1
},
{
"id": "6424524a-5001-4a8a-994f-697ec1567ef6",
"name": "Note adhésive1",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 336,
"content": "## MESSAGE TYPE\n\nChecks whether the message is an incoming message, outgoing message, or a Chatwoot survey submission.\n"
},
"typeVersion": 1
},
{
"id": "8acb8387-0ba2-403a-aa0d-c8c3ac76362e",
"name": "Note adhésive2",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 336,
"content": "## CHECK IF MESSAGE IS PRIVATE\n\nIf the user is sending a private message, it will not be forwarded to the recipient's WhatsApp.\n"
},
"typeVersion": 1
},
{
"id": "432312be-45da-4166-a231-af60a2e4a9ad",
"name": "Note adhésive3",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
0
],
"parameters": {
"width": 384,
"height": 208,
"content": "## FILES LOOP\n\nChecks the media type attached to the message received in Chatwoot to ensure the content is correctly sent to WhatsApp using the compatible type in the Evolution API (image, video, document, etc.).\n"
},
"typeVersion": 1
},
{
"id": "78293e7e-5a6f-4922-be9d-73850538d957",
"name": "Note adhésive4",
"type": "n8n-nodes-base.stickyNote",
"position": [
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],
"parameters": {
"width": 336,
"content": "## INPUT\n\nTo use this function, you must provide the Evolution API instance and the JSON body of the message sent by Chatwoot.\n"
},
"typeVersion": 1
},
{
"id": "e7f3356b-89d0-4a41-bab6-11b3f1eb3a56",
"name": "Vérifier si le message est privé",
"type": "n8n-nodes-base.if",
"position": [
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640
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "f32d9376-a128-42d9-b8e4-15e8b85565f6",
"operator": {
"type": "boolean",
"operation": "false",
"singleValue": true
},
"leftValue": "={{ $json.private }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2.2
},
{
"id": "ee05ff9e-32ba-44f5-a635-0507571eb359",
"name": "Possède une pièce jointe ?",
"type": "n8n-nodes-base.if",
"position": [
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624
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "c7745c75-0d6a-4339-b756-bed41144bf27",
"operator": {
"type": "number",
"operation": "gt"
},
"leftValue": "={{ $json.attachments.length }}",
"rightValue": 0
}
]
}
},
"typeVersion": 2.2
},
{
"id": "eed49873-5ff8-4864-be1e-0c1dbbdb7935",
"name": "Tableau des pièces jointes",
"type": "n8n-nodes-base.code",
"position": [
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240
],
"parameters": {
"jsCode": "return $input.first().json.attachments;"
},
"typeVersion": 2
},
{
"id": "5e81b55f-631c-4d88-9123-5d2da8672063",
"name": "Envoyer le texte du message",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
880,
1216
],
"parameters": {
"resource": "messages-api",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"messageText": "={{ $('Object message').first().json.content }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"delay": 5000,
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "31b9f881-e48e-4ba1-8594-f4461cf7059a",
"name": "Envoyer un message vidéo",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
880,
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],
"parameters": {
"media": "={{ $json.data_url }}",
"resource": "messages-api",
"operation": "send-video",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "45454744-a936-4992-b656-fabb4e96e085",
"name": "Envoyer un message audio",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
896,
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],
"parameters": {
"media": "={{ $json.data_url }}",
"resource": "messages-api",
"operation": "send-audio",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"delay": 1200
}
},
"typeVersion": 1
},
{
"id": "c90e33a2-de5e-4bbb-ae44-30040f94ecc6",
"name": "Envoyer un message image",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
896,
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],
"parameters": {
"media": "={{ $json.data_url }}",
"caption": "={{ $('Object message').first().json.content }}",
"resource": "messages-api",
"operation": "send-image",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "df9cb908-9b6e-42f3-b5ed-3fc5e416580d",
"name": "Envoyer un message document",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
896,
304
],
"parameters": {
"media": "={{ $json.data_url }}",
"caption": "={{ $('Object message').first().json.content }}",
"fileName": "={{ decodeURIComponent($json.data_url.split('/').pop()) }}",
"resource": "messages-api",
"operation": "send-document",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {
"quoted": {
"messageQuoted": {
"messageId": "={{ $('Object message').item.json.content_attributes.in_reply_to_external_id.split(':')[1] }}"
}
}
}
},
"typeVersion": 1
},
{
"id": "9dd6f7a1-dd6f-4095-95a3-dbeb46c65d18",
"name": "Vérifier le type de fichier joint",
"type": "n8n-nodes-base.switch",
"position": [
208,
256
],
"parameters": {
"rules": {
"values": [
{
"outputKey": "File (PDF, Word, Excel and etc...)",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "af3b3471-982c-4903-a340-80657b66d4cc",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.file_type }}",
"rightValue": "file"
}
]
},
"renameOutput": true
},
{
"outputKey": "Image ",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "0e5902d4-1cb0-4334-9abf-29397a078c73",
"operator": {
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.file_type }}",
"rightValue": "image"
}
]
},
"renameOutput": true
},
{
"outputKey": "Audio",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
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"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "=FixedExpression{{ $json.file_type }}FixedExpressionRename Output FixedExpressionOutput Name FixedExpression{{ $json.file_type }}",
"rightValue": "audio"
}
]
},
"renameOutput": true
},
{
"outputKey": "Video",
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "6e3b2557-0b88-432b-a9ec-1f0adb83b790",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.file_type }}",
"rightValue": "video"
}
]
},
"renameOutput": true
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "d304f7ca-685d-4c20-a400-c9e62e6c2850",
"name": "Boucle sur le tableau des pièces jointes",
"type": "n8n-nodes-base.splitInBatches",
"position": [
-16,
240
],
"parameters": {
"options": {}
},
"typeVersion": 3
},
{
"id": "5acb48f5-17e2-46ad-b42a-ad456629039e",
"name": "Objet message",
"type": "n8n-nodes-base.code",
"position": [
-2560,
640
],
"parameters": {
"jsCode": "let res = $('When Executed by Another Workflow').first().json.ds_msg;\n\nreturn res;"
},
"typeVersion": 2
},
{
"id": "dbd8e3fe-deb9-4677-88df-3f076bfe078f",
"name": "Envoyer le texte - Enquête de satisfaction (Lien chatwoot)",
"type": "n8n-nodes-evolution-api.evolutionApi",
"position": [
-1568,
1056
],
"parameters": {
"resource": "messages-api",
"remoteJid": "={{ $('Object message').first().json.conversation.meta.sender.phone_number }}",
"messageText": "={{ $('Object message').first().json.content }}",
"instanceName": "={{ $('When Executed by Another Workflow').first().json.nm_instancia_evolution }}",
"options_message": {}
},
"credentials": {
"evolutionApi": {
"id": "KO9PVs8kvAt2hWOa",
"name": "Evolution account 2"
}
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "7726f27a-9101-465e-9610-d3d11a4b0787",
"connections": {
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"6dda1da0-0a6b-437a-8b1a-dbd3741c2b7b": {
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"d18c977e-b2ac-44a7-b549-e688ee194e89": {
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"e7f3356b-89d0-4a41-bab6-11b3f1eb3a56": {
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[
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},
"b4822297-d783-40cd-bf18-1a6f0e6810ff": {
"main": [
[
{
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]
}
}
}Foire aux questions
Comment utiliser ce workflow ?
Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.
Dans quelles scénarios ce workflow est-il adapté ?
Avancé - Chatbot de support
Est-ce payant ?
Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.
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Informations sur le workflow
Niveau de difficulté
Avancé
Nombre de nœuds22
Catégorie1
Types de nœuds8
Description de la difficulté
Auteur
Thiago Vazzoler Loureiro
@thiagovazzolerBuilding Custom Automations with n8n | Node.js Developer | Integration Specialist | Open Source Contributor If you need help with n8n workflows, API integrations, or custom nodes, feel free to connect on LinkedIn: http://linkedin.com/in/thiago-vazzoler-loureiro-24056227
Liens externes
Voir sur n8n.io →
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