Classification automatique des tickets de support Zoho Desk basée sur l'IA Gemini

• •Peut nécessiter les informations d'identification d'authentification de l'API cible

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        "content": "## 🎯 WORKFLOW PURPOSE\n\nAutomatically classifies Zoho Desk tickets using AI based on their title and content.\nProcesses all unclassified tickets in batches.\n"
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        "content": "## 📥 FETCH TICKETS WITH PAGINATION\n- Retrieves 100 tickets per page\n- Automatically paginates through ALL results\n- Sorted by creation time\n\n## 🔐 OAUTH2 SETUP\nSetting up OAuth2 with Zoho can be tricky! \nFollow my complete guide: https://gist.github.com/Julian194/7c0ef5abaa5e3850f2bcc0a51bcd4633\n\n## ⚙️ PAGINATION EXPLAINED\nThis demonstrates proper Zoho API pagination:\n- Uses 'from' parameter: {{ $pageCount * 100 }}\n- Stops when: data.length === 0 or < 100\n- This pattern works for all Zoho Desk paginated endpoints\n"
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        "content": "## 🔍 FILTER LOGIC\nOnly processes tickets where 'classification' is empty/null.\nPrevents re-processing already classified tickets.\n\n## 💡 ALTERNATIVE APPROACH\nYou can filter directly in the API using query parameters instead!\nCheck the Zoho API docs for available filters.\nThis example shows client-side filtering for simplicity.\n\n"
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        "content": "## 🤖 AI CLASSIFICATION CATEGORIES\n• Content\n• Contract\n• Invoice\n• Featured Products\n• Affiliate-Partner\n• Bug\n• Feature\n• Other\n\n## ✏️ CUSTOMIZE FOR YOUR USE CASE\nChange these categories to match your business needs!\nYou can also modify the prompt to classify different aspects \n(urgency, department, product type, etc.)\n\n"
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        "content": "## 💾 SAVE CLASSIFICATION\nUpdates the Zoho Desk ticket with the AI-generated classification.\nError handling enabled to continue processing other tickets if one fails.\n"
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