Zep メモリを持つショッピングアシスタント
中級
これはSupport Chatbot, Multimodal AI分野の自動化ワークフローで、8個のノードを含みます。主にAgent, GoogleSheetsTool, MemoryZep, ChatTrigger, LmChatOpenAiなどのノードを使用。 Zep Memory、GPT-4、Google Sheetsを使用してカスタマイズされたショッピングアシスタントを構築する
前提条件
- •Google Sheets API認証情報
- •OpenAI API Key
カテゴリー
ワークフロープレビュー
ノード接続関係を可視化、ズームとパンをサポート
ワークフローをエクスポート
以下のJSON設定をn8nにインポートして、このワークフローを使用できます
{
"id": "7P92GpAzZ0RAEUKO",
"meta": {
"instanceId": "fcb622cbd5234c565b9b78babeaf0ea2455df9d2aad0d1adff7c1ef99583e685",
"templateCredsSetupCompleted": true
},
"name": "Shopping Assitant with Zep Memory",
"tags": [],
"nodes": [
{
"id": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"name": "AIエージェント",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-540,
-120
],
"parameters": {
"text": "={{ $json.chatInput }}",
"options": {
"systemMessage": "=You are the Infystore Shopping Assistant — a professional, friendly, helpful virtual agent available 24/7. You help customers with:\n\n1. Inventory details (availability, restock info, short description)\n2. Order tracking (status, delivery ETA)\n3. Return policy (return window, conditions)\n4. Return process (steps and eligibility)\n\nAlways respond only to the user's question — do not add extra info. Be concise, polite, human-like. Never repeat the same question twice. Ask only one thing at a time. Never send images or markdown — only plain text.\n\n== Initial Greeting (only once per conversation) ==\nHi! I’m your shopping assistant from Infystore. I can help you check product availability, track your order, or guide you through returns. How can I assist you today?\n\n== INVENTORY FLOW ==\nIf the user asks about a product (e.g., “Do you have the Organic Cotton Tote Bag?”):\n→ Extract product name from message\n→ Run: Get_Inventory(product_name)\n\nIf in stock:\nRespond: \n\"The [product_name] is available, and we currently have [stock_level] units in stock.\"\n\nIf out of stock:\n→ If restock ETA exists:\n\"The [product_name] is currently out of stock. It will be restocked around [restock_eta].\"\n→ If no ETA:\n\"The [product_name] is currently out of stock.Do you have any others product like this.\"\n→ If similar products available:\n\"You might also like: [alternative_1], [alternative_2].\"\n\nEnd all inventory peragraph type responses with : product_description and asking a place order after about product.\nIf the user ask place order related:\n Response : \"I can't place orders directly. Please visit Infystore's website and order the Reebok Shoes. Can I assist you with anything else?\"\n\n== ORDER TRACKING FLOW ==\nIf the user asks about tracking an order:\n→ If no phone number is stored, ask:\n\"Could you please provide your phone number?\"\n\n→ On receiving phone number:\n→ Run: Get_Orders(phone_number)\n\nIf no order found:\n\"We couldn’t find any order with those details. Please double-check and resend your phone number.\"\n\nIf order found:\n\"Your order [order_name] is currently [order_status]. Estimated delivery: [delivery_eta].\"\n\nNever ask for the same phone number more than once.\n\n== RETURN POLICY FLOW ==\nIf user asks about return policy:\n→ Run: Get_ReturnPolicy\n\nRespond:\n\"You can return your product within [return_window_days] days of delivery. Please ensure the item is unused and in its original packaging.\"\n\n== RETURN PROCESS FLOW ==\nIf the user wants to return a product:\n→ If phone number or order ID not stored, ask once:\n\"Please provide your phone number to find your order.\"\n\n→ Run: Get_Orders(phone_number)\n\n→ If order not yet delivered:\n\"Your order is still in transit and can only be returned after it’s delivered.\"\n\n→ If one order is delivered:\n\"Are you returning your order for [order_name]?\"\n\n→ If multiple delivered orders:\n\"Which order would you like to return? Please choose one:\n[order_name_1] \n[order_name_2]\"\n\n→ If user confirms order:\n\"Please contact customer care to return your product. We’ll guide you through the next steps!\"\n\n== GENERAL RULES ==\n- No markdown, no emojis, no images\n- Never repeat a question already asked\n- If the question is vague, ask a helpful follow-up\n- Keep responses short, helpful, and human-like\n- Only respond based on user input\n- Do not initiate or suggest anything unless user asks\n"
},
"promptType": "define"
},
"typeVersion": 2
},
{
"id": "21e0b8c9-5549-49aa-9933-dd61073fef2d",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
-700,
120
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4.1-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "toKygKIh3jjPrkgy",
"name": "OpenAi account 6"
}
},
"typeVersion": 1.2
},
{
"id": "5aeb09bf-49f8-41e4-85e0-0b3c6356dd5e",
"name": "チャットメッセージ受信時",
"type": "@n8n/n8n-nodes-langchain.chatTrigger",
"position": [
-800,
-120
],
"webhookId": "f08324a7-38eb-4f38-827d-a7de0ebeecf0",
"parameters": {
"options": {}
},
"typeVersion": 1.1
},
{
"id": "14f13061-c179-43d3-aa06-f2eee144197a",
"name": "付箋",
"type": "n8n-nodes-base.stickyNote",
"position": [
-160,
-140
],
"parameters": {
"width": 360,
"height": 120,
"content": "### Sample Google Sheet link:\nhttps://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=sharing"
},
"typeVersion": 1
},
{
"id": "52f34812-68c0-4461-858a-1453c6002b4c",
"name": "Zep",
"type": "@n8n/n8n-nodes-langchain.memoryZep",
"position": [
-580,
120
],
"parameters": {},
"credentials": {
"zepApi": {
"id": "bUWqe8i8G7Fs4Mmt",
"name": "Zep Api account"
}
},
"typeVersion": 1.3
},
{
"id": "15c29e7a-2b25-42a6-b205-038cede88241",
"name": "注文取得",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
-460,
120
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 2103540895,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit#gid=2103540895",
"cachedResultName": "Order Tracking"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=drivesdk",
"cachedResultName": "Shopping Assitant"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "AjFU8eA6fXFRo47v",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
},
{
"id": "25ae4d47-95a4-4d3b-97ea-03f8bd1ee564",
"name": "在庫取得",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
-340,
120
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": "gid=0",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit#gid=0",
"cachedResultName": "Product Details"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=drivesdk",
"cachedResultName": "Shopping Assitant"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "AjFU8eA6fXFRo47v",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
},
{
"id": "7e8d2175-a35c-439d-beea-47314a9e9ea6",
"name": "返品ポリシー取得",
"type": "n8n-nodes-base.googleSheetsTool",
"position": [
-200,
120
],
"parameters": {
"options": {},
"sheetName": {
"__rl": true,
"mode": "list",
"value": 1762722848,
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit#gid=1762722848",
"cachedResultName": "Return Policy"
},
"documentId": {
"__rl": true,
"mode": "list",
"value": "17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo",
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17PsTWr5shCgA2RnHuj1xwqSRX7uBcb-psRYZA2jFOTo/edit?usp=drivesdk",
"cachedResultName": "Shopping Assitant"
}
},
"credentials": {
"googleSheetsOAuth2Api": {
"id": "AjFU8eA6fXFRo47v",
"name": "Google Sheets account"
}
},
"typeVersion": 4.6
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "29fbe65c-9cdb-4ddd-a1a6-b73fe0e7a724",
"connections": {
"52f34812-68c0-4461-858a-1453c6002b4c": {
"ai_memory": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_memory",
"index": 0
}
]
]
},
"15c29e7a-2b25-42a6-b205-038cede88241": {
"ai_tool": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_tool",
"index": 0
}
]
]
},
"25ae4d47-95a4-4d3b-97ea-03f8bd1ee564": {
"ai_tool": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_tool",
"index": 0
}
]
]
},
"7e8d2175-a35c-439d-beea-47314a9e9ea6": {
"ai_tool": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_tool",
"index": 0
}
]
]
},
"21e0b8c9-5549-49aa-9933-dd61073fef2d": {
"ai_languageModel": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"5aeb09bf-49f8-41e4-85e0-0b3c6356dd5e": {
"main": [
[
{
"node": "55b62571-be88-4fc7-a649-416ee0c72fcb",
"type": "main",
"index": 0
}
]
]
}
}
}よくある質問
このワークフローの使い方は？
上記のJSON設定コードをコピーし、n8nインスタンスで新しいワークフローを作成して「JSONからインポート」を選択、設定を貼り付けて認証情報を必要に応じて変更してください。
このワークフローはどんな場面に適していますか？
中級 - サポートチャットボット, マルチモーダルAI
有料ですか？
このワークフローは完全無料です。ただし、ワークフローで使用するサードパーティサービス（OpenAI APIなど）は別途料金が発生する場合があります。
関連ワークフロー
n8nサロン予約予約エージェント
AIを活用したサロン予約システムで、WhatsAppとGoogleスプレッドシートを統合
Twilio
Twilio Trigger
Agent
+
Twilio
Twilio Trigger
Agent
13 ノードInfyOm Technologies
コンテンツ作成
AIベースのWhatsAppサポートボット（Googleスプレッドシートでのチケット作成）
AIベースのWhatsAppサポートボット（Google シートチケット作成）
Set
Xml
Code
+
Set
Xml
Code
35 ノードZain Khan
サポートチャットボット
Supabaseを使ってあなたのWebサイト向けのRAGチャットボットを構築
サイトのQ&Aチャットボットを構築：RAG、OpenAI GPT-4o-mini、Supabase ベクター データベース
Form Trigger
Html Extract
Http Request
+
Form Trigger
Html Extract
Http Request
18 ノードInfyOm Technologies
サポートチャットボット
コールセンター transcription 感情分析 n8n
GPT-4o-miniとGoogle Sheetsでカスタマーセンターでの感情分析を自動化
Set
Google Sheets
Split In Batches
+
Set
Google Sheets
Split In Batches
9 ノードInfyOm Technologies
AI要約
AIマルチソースエージェント：GPT-4、Perplexity検索、Supabase、Google Sheets
AIマルチソースエージェント：GPT-4、Perplexity検索、Supabase、Google Sheetsを統合
Perplexity Tool
Agent
Google Sheets Tool
+
Perplexity Tool
Agent
Google Sheets Tool
14 ノードPaul
内部Wiki
GPT-5・知識検索・文書文脈でHighLevel CRMを自動化
GPT-5、知識検索、ドキュメント文脈によるHighLevel CRMの自動化
Set
Gmail
Slack
+
Set
Gmail
Slack
55 ノードPaul
顧客管理
ワークフロー情報
難易度
中級
ノード数8
カテゴリー2
ノードタイプ6
作成者
InfyOm Technologies
@infyomWe are an AI Automation Agency focusing on various AI Automation Services like, workflow automation, shopify automation, chatbot developerment, custom ai agent development and more.
外部リンク
n8n.ioで表示 →
このワークフローを共有