Asistente inteligente de consulta y reservas impulsado por IA para cualquier industria
Este es unSupport Chatbot, AI Chatbotflujo de automatización del dominio deautomatización que contiene 12 nodos.Utiliza principalmente nodos como If, Code, Wait, Gmail, GmailTrigger. Procesamiento y enrutamiento automatizados de consultas por correo usando Gmail y Gemini AI
- •Cuenta de Google y credenciales de API de Gmail
- •Pueden requerirse credenciales de autenticación para la API de destino
- •Clave de API de Google Gemini
Nodos utilizados (12)
Categoría
{
"id": "Jvq4AmoNIbbAwo5x",
"meta": {
"instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281",
"templateCredsSetupCompleted": true
},
"name": "AI-Powered Smart Inquiry & Booking Assistant for Any Industry",
"tags": [],
"nodes": [
{
"id": "e39522a9-4024-4b8e-84c0-4d77cd49e266",
"name": "Disparador de Gmail",
"type": "n8n-nodes-base.gmailTrigger",
"position": [
-500,
120
],
"parameters": {
"simple": false,
"filters": {
"sender": "acdert@gmail.com"
},
"options": {},
"pollTimes": {
"item": [
{
"mode": "everyX",
"unit": "minutes"
}
]
}
},
"credentials": {
"gmailOAuth2": {
"id": "PcTqvGU9uCunfltE",
"name": "Gmail account - test"
}
},
"typeVersion": 1.2
},
{
"id": "92249d18-6db6-4e2b-a8c6-7cdaabf68360",
"name": "Agente IA",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
-280,
120
],
"parameters": {
"text": "={{ $json.text }}",
"options": {
"systemMessage": "You are a smart AI assistant for [Business Name] (e.g., Cool Realty, AutoDeals, HealthPlus).\n\nBased on the customer’s message, decide the intent:\n\n\"check_info\" → if they request product/service availability, pricing, or details\n\n\"forward_action\" → if they want to book, buy, confirm, schedule, or take the next step\n\nReturn only one JSON including:\n\naction: either \"check_info\" or \"forward_action\"\n\nreasoning: brief summary of how you inferred the action\n\ndata_extracted: structured info from the email (e.g., name, date, service, etc.)\n\nreply: full, professional, human-like response to the user’s message\n\nBehavior logic:\n\nAssume 70% availability for requested service/product\n\nRandomly generate sample details (features, price, timelines, etc.)\n\nIf not available, suggest alternatives\n\nUse a warm, helpful, professional tone. Output only the JSON. No extra text.\n\n"
},
"promptType": "define"
},
"typeVersion": 1.9
},
{
"id": "1e6c541e-30c6-4a4b-86fd-8bc31ca4c798",
"name": "Modelo de chat Google Gemini",
"type": "@n8n/n8n-nodes-langchain.lmChatGoogleGemini",
"position": [
-280,
340
],
"parameters": {
"options": {},
"modelName": "models/gemini-2.5-pro"
},
"credentials": {
"googlePalmApi": {
"id": "RvSkIBjP48ORJKhU",
"name": "Google Gemini(PaLM) Api account - test"
}
},
"typeVersion": 1
},
{
"id": "d98d2938-f78e-4d0d-a89f-a2629f58c1a9",
"name": "Solicitud HTTP",
"type": "n8n-nodes-base.httpRequestTool",
"disabled": true,
"position": [
-60,
320
],
"parameters": {
"url": "=https://google.serper.dev/search",
"method": "POST",
"options": {
"redirect": {
"redirect": {}
}
},
"sendBody": true,
"sendHeaders": true,
"bodyParameters": {
"parameters": [
{
"name": "=q",
"value": "={{ $fromAI('parameters0_Value', ``, 'string') }}"
}
]
},
"headerParameters": {
"parameters": [
{
"name": "X-API-KEY",
"value": "b05bf2fc7c01a8a70ecac675eafeb00777c8db22"
}
]
}
},
"typeVersion": 4.2
},
{
"id": "5755463a-5ef3-409b-9c06-e1acb85e14e1",
"name": "Código",
"type": "n8n-nodes-base.code",
"position": [
60,
120
],
"parameters": {
"jsCode": "const output = [];\n\nfor (const item of $input.all()) {\n // 1. Grab the raw string from the 'output' field\n let raw = item.json.output;\n if (typeof raw !== 'string') {\n // nothing to do\n output.push({ json: {} });\n continue;\n }\n\n // 2. Remove `````` fences\n raw = raw.replace(/``````/g, '').trim();\n\n // 3. Extract the JSON payload between the first { and last }\n const start = raw.indexOf('{');\n const end = raw.lastIndexOf('}');\n const jsonString = (start !== -1 && end !== -1)\n ? raw.substring(start, end + 1)\n : raw;\n\n // 4. Attempt to parse\n try {\n const parsed = JSON.parse(jsonString);\n output.push({ json: parsed });\n } catch (e) {\n // on error, output the raw string and error\n output.push({\n json: {\n error: e.message,\n raw: jsonString\n }\n });\n }\n}\n\nreturn output;\n"
},
"typeVersion": 2
},
{
"id": "ba012b2b-8207-4639-b57b-79956c5bdba8",
"name": "If",
"type": "n8n-nodes-base.if",
"position": [
460,
120
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "e4cc28d0-bee8-475a-b0fb-fa446fbfb954",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $json.action }}",
"rightValue": "check_availability"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "cbae6b70-6d91-4973-b149-6a960515f06b",
"name": "Forward booking email",
"type": "n8n-nodes-base.gmail",
"position": [
720,
200
],
"webhookId": "482cede1-d0e5-4556-a1f7-e5c836dc8ae7",
"parameters": {
"sendTo": "abc@gmail.com",
"message": "=Name : {{ $json.customer_data.name }}\nEmail : {{ $json.customer_data.email }}\nPhone: {{ $json.customer_data.phone }}\nOriginal Message: {{ $json.customer_data.message }}\n\nInternal Note: {{ $json.internal_note }}\n\nSummary : {{ $json.booking_summary }}",
"options": {},
"subject": "Inquiry Details",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
"id": "PcTqvGU9uCunfltE",
"name": "Gmail account - test"
}
},
"typeVersion": 2.1
},
{
"id": "7f784192-0b32-437c-bd2a-6ecb4b51f2c8",
"name": "availability check email",
"type": "n8n-nodes-base.gmail",
"position": [
720,
20
],
"webhookId": "482cede1-d0e5-4556-a1f7-e5c836dc8ae7",
"parameters": {
"sendTo": "={{ $json.customer_data.email }}",
"message": "={{ $('Code').item.json.email_response }}",
"options": {},
"subject": "Inquiry Details",
"emailType": "text"
},
"credentials": {
"gmailOAuth2": {
"id": "PcTqvGU9uCunfltE",
"name": "Gmail account - test"
}
},
"typeVersion": 2.1
},
{
"id": "99fc6c79-6888-4093-968b-668f8cec525b",
"name": "Workflow Overview",
"type": "n8n-nodes-base.stickyNote",
"position": [
-520,
-160
],
"parameters": {
"width": 780,
"height": 240,
"content": "## Workflow Overview 📧\n\nThis workflow automates the processing of any inquiry emails:\n\n1. **Gmail Trigger**: Initiates the workflow upon receiving a new email.\n2. **AI Agent**: Analyzes the email content to determine the customer's intent (availability check or direct booking).\n3. **Code**: Parses the JSON output from the AI Agent.\n4. **If**: Routes the workflow based on the detected intent.\n5. **Gmail Nodes**: Sends appropriate responses or forwards booking details."
},
"typeVersion": 1
},
{
"id": "0333faf4-3690-487a-a151-ac329c1eacd8",
"name": "Agente IA and Code Explanation",
"type": "n8n-nodes-base.stickyNote",
"position": [
120,
400
],
"parameters": {
"color": 5,
"width": 600,
"height": 320,
"content": "## AI Agent and Code Node Explained 🤖\n\n- **AI Agent**: This node acts as an intelligent assistant, powered by the Google Gemini Chat Model (although the Google Gemini Chat Model node currently has execution issues). It processes incoming emails and classifies them as either an \"availability check\" or a \"direct booking request\" based on the prompt instructions. It also attempts to extract relevant customer data and generate appropriate responses or internal notes.\n- **HTTP Request (Disabled)**: This node is currently disabled and not used by the AI Agent, but it is set up to make a search request to Serper.\n- **Code**: This node is crucial for parsing the raw string output from the AI Agent into a usable JSON format. It handles potential formatting inconsistencies by removing markdown fences and extracting the valid JSON payload, making the data accessible for subsequent nodes."
},
"typeVersion": 1
},
{
"id": "1772a67e-ac94-45f5-b37d-1ef3084b9891",
"name": "Conditional Routing and Correo electrónico Responses",
"type": "n8n-nodes-base.stickyNote",
"position": [
300,
-280
],
"parameters": {
"color": 4,
"width": 600,
"height": 280,
"content": "## Conditional Routing & Email Responses 🚦\n\n- **Wait**: This node is used for wait for data.\n- **If**: This node acts as a decision point, checking the `action` field from the AI Agent's parsed output. If the `action` is `check_availability`, the workflow proceeds to the \"availability check email\" node.\n- **availability check email**: This Gmail node sends an email directly to the customer with availability details, as provided by the AI Agent's `email_response`.\n- **Forward booking email**: If the `If` node's condition is not met (meaning the action is `forward_booking`), this Gmail node is triggered. It forwards the customer's booking request details and internal notes to a predefined internal email address (`@gmail.com`) for manual processing."
},
"typeVersion": 1
},
{
"id": "3cfad505-0925-4b8d-b275-c7e319764925",
"name": "Esperar for Data",
"type": "n8n-nodes-base.wait",
"position": [
280,
120
],
"webhookId": "4e0cbcd3-6378-4ff8-bda1-cd43550f3088",
"parameters": {},
"typeVersion": 1.1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "1dd6ab03-d62a-4ed1-b2da-1f254160ff20",
"connections": {
"ba012b2b-8207-4639-b57b-79956c5bdba8": {
"main": [
[
{
"node": "7f784192-0b32-437c-bd2a-6ecb4b51f2c8",
"type": "main",
"index": 0
}
],
[
{
"node": "cbae6b70-6d91-4973-b149-6a960515f06b",
"type": "main",
"index": 0
}
]
]
},
"Code": {
"main": [
[
{
"node": "Wait for Data",
"type": "main",
"index": 0
}
]
]
},
"AI Agent": {
"main": [
[
{
"node": "Code",
"type": "main",
"index": 0
}
]
]
},
"HTTP Request": {
"ai_tool": [
[
{
"node": "AI Agent",
"type": "ai_tool",
"index": 0
}
]
]
},
"Gmail Trigger": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
]
]
},
"Wait for Data": {
"main": [
[
{
"node": "ba012b2b-8207-4639-b57b-79956c5bdba8",
"type": "main",
"index": 0
}
]
]
},
"Google Gemini Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
}
}
}¿Cómo usar este flujo de trabajo?
Copie el código de configuración JSON de arriba, cree un nuevo flujo de trabajo en su instancia de n8n y seleccione "Importar desde JSON", pegue la configuración y luego modifique la configuración de credenciales según sea necesario.
¿En qué escenarios es adecuado este flujo de trabajo?
Intermedio - Chatbot de soporte, Chatbot de IA
¿Es de pago?
Este flujo de trabajo es completamente gratuito, puede importarlo y usarlo directamente. Sin embargo, tenga en cuenta que los servicios de terceros utilizados en el flujo de trabajo (como la API de OpenAI) pueden requerir un pago por su cuenta.
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