Assistant de messagerie IA : Résumés ChatGPT et priorisation Slack pour le tri des e-mails Gmail

Avancé

Ceci est unTicket Management, AI Summarizationworkflow d'automatisation du domainecontenant 16 nœuds.Utilise principalement des nœuds comme If, Code, Wait, Gmail, Slack. Tri automatisé des e-mails urgents avec Gmail, GPT-4o et notifications Slack

Prérequis
  • Compte Google et informations d'identification Gmail API
  • Token Bot Slack ou URL Webhook
  • Informations d'identification Google Sheets API
  • Clé API OpenAI
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
  "id": "Yg8U1sA0hSJJ6p3D",
  "meta": {
    "instanceId": "2fcc626393a7afeed212c73b14008aa85fc99b8f4571e296293edf751709d402",
    "templateId": "5446",
    "templateCredsSetupCompleted": true
  },
  "name": "AI Email Assistant: Prioritize Gmail with ChatGPT Summaries and Slack Digests",
  "tags": [],
  "nodes": [
    {
      "id": "19658d53-51a2-4566-a57e-da51db7b68d1",
      "name": "Déclencheur Planifié1",
      "type": "n8n-nodes-base.scheduleTrigger",
      "position": [
        -800,
        1344
      ],
      "parameters": {
        "rule": {
          "interval": [
            {
              "field": "hours",
              "hoursInterval": 4
            }
          ]
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "5379bec6-cb2c-4974-ae39-f35871d797ab",
      "name": "Récupérer plusieurs messages",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -400,
        1344
      ],
      "webhookId": "94dba404-f0c9-424f-a0ea-0f2971d4b767",
      "parameters": {
        "filters": {
          "receivedAfter": "={{ new Date(Date.now() - 4 * 60 * 60 * 1000).toISOString() }}"
        },
        "operation": "getAll",
        "returnAll": true
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "0W0TEFPGobwblJ15",
          "name": "Gmail account"
        }
      },
      "executeOnce": true,
      "typeVersion": 2.1
    },
    {
      "id": "f25dadff-b33b-4be1-aac3-1c695b39ef93",
      "name": "Récupérer plusieurs étiquettes",
      "type": "n8n-nodes-base.gmail",
      "position": [
        -608,
        1344
      ],
      "webhookId": "9c79ec9c-9a3d-4935-aa50-39ee95a3fc96",
      "parameters": {
        "resource": "label",
        "returnAll": true
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "0W0TEFPGobwblJ15",
          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "8508ce2a-7394-4ed4-88a1-31f1e21963dd",
      "name": "Modéliser un message1",
      "type": "@n8n/n8n-nodes-langchain.openAi",
      "position": [
        -208,
        1344
      ],
      "parameters": {
        "modelId": {
          "__rl": true,
          "mode": "list",
          "value": "gpt-4o-mini",
          "cachedResultName": "GPT-4O-MINI"
        },
        "options": {},
        "messages": {
          "values": [
            {
              "content": "=You're an email assistant for a busy startup founder. Classify the email content into the following fields and return **only raw JSON** (no markdown):\n\n{\n  \"summary\": [Short summary of the email in 1 sentence],\n  \"urgency\": [High, Medium, Low],\n  \"category\": [Investor, Customer, Support, Spam, Other],\n  \"intent\": [\"To respond\", \"Awaiting reply\", \"FYI\", \"Notification\", \"Meeting update\", \"Marketing\"]\n}\n\nThe descriptions of the intents are as follows:\n1. To respond: Emails you need to respond to\n\n2.FYI: Emails that don't require your response, but are important\n\n3. Notification: Automated updates from tools you use or Team chats in tools like Google Docs or Microsoft Office\n\n4. Meeting update: Calendar updates from Zoom, Google Meet, etc\n\n5. Awaiting reply: Emails you're expecting a reply to\n\n6. Actioned: Email threads that have been resolved\n\n7. Marketing: Marketing or cold emails\n\nAnalyze the following email:\n\nSubject: {{ $json.Subject }}\nBody: {{ $json.snippet }}\n\nReturn only valid JSON with no extra formatting.\n"
            }
          ]
        }
      },
      "credentials": {
        "openAiApi": {
          "id": "rQWxiEOrSM4mtAcq",
          "name": "OpenAi account"
        }
      },
      "typeVersion": 1.8
    },
    {
      "id": "e24a7261-6f06-4c2e-949b-37f3b4b78347",
      "name": "Si1",
      "type": "n8n-nodes-base.if",
      "position": [
        416,
        1344
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "or",
          "conditions": [
            {
              "id": "1ec24de2-2e64-4386-aa00-62603a63aef5",
              "operator": {
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $json.urgency }}",
              "rightValue": "High"
            }
          ]
        }
      },
      "typeVersion": 2.2
    },
    {
      "id": "892e956a-c199-42fa-a20c-d7302f0e515b",
      "name": "Envoyer un message2",
      "type": "n8n-nodes-base.slack",
      "position": [
        624,
        1248
      ],
      "webhookId": "8d75cfb9-ac55-4745-b37d-013995518ff1",
      "parameters": {
        "text": "=*Siddhant, Important Email Detected*  \nFrom: {{ $('Get many messages').item.json.From }}\n*Summary:* {{ $('Calculate Intent').item.json.summary }} \n*Urgency:*  {{ $('Calculate Intent').item.json.urgency }} , *Category:* {{ $('Calculate Intent').item.json.category }}, *Intent:* {{ $('Calculate Intent').item.json.intent }}",
        "select": "channel",
        "channelId": {
          "__rl": true,
          "mode": "list",
          "value": "C0981ERQ2SD",
          "cachedResultName": "jarvis"
        },
        "otherOptions": {},
        "authentication": "oAuth2"
      },
      "credentials": {
        "slackOAuth2Api": {
          "id": "pdmwBc22r7St3rs7",
          "name": "Slack account"
        }
      },
      "typeVersion": 2.3
    },
    {
      "id": "bd4eb9b3-93a1-4a89-8926-892b75cda489",
      "name": "Ajouter une étiquette au message2",
      "type": "n8n-nodes-base.gmail",
      "position": [
        624,
        1424
      ],
      "webhookId": "2e09aafe-567b-4205-8905-bc0cafee56cb",
      "parameters": {
        "labelIds": "={{ $json.label_id }}",
        "messageId": "={{ $('Get many messages').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "0W0TEFPGobwblJ15",
          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "aeb25e82-853f-4138-a587-354e6153bb07",
      "name": "Ajouter une étiquette au message3",
      "type": "n8n-nodes-base.gmail",
      "position": [
        880,
        1248
      ],
      "webhookId": "2e09aafe-567b-4205-8905-bc0cafee56cb",
      "parameters": {
        "labelIds": "={{ $('Calculate Intent').item.json.label_id }}",
        "messageId": "={{ $('Get many messages').item.json.id }}",
        "operation": "addLabels"
      },
      "credentials": {
        "gmailOAuth2": {
          "id": "0W0TEFPGobwblJ15",
          "name": "Gmail account"
        }
      },
      "typeVersion": 2.1
    },
    {
      "id": "601a7bea-42cb-44c2-9196-8304ef472f28",
      "name": "Envoyer un message3",
      "type": "n8n-nodes-base.slack",
      "position": [
        464,
        1680
      ],
      "webhookId": "8d75cfb9-ac55-4745-b37d-013995518ff1",
      "parameters": {
        "text": "=🧠 *Inbox Assistant – Daily Digest*  \n📅 *{{ $now.format(\"DD : HH:mm\") }}*  \n━━━━━━━━━━━━━━━━━━━\n\n{{ $json.text }}\n",
        "select": "channel",
        "channelId": {
          "__rl": true,
          "mode": "list",
          "value": "C0981ERQ2SD",
          "cachedResultName": "jarvis"
        },
        "otherOptions": {},
        "authentication": "oAuth2"
      },
      "credentials": {
        "slackOAuth2Api": {
          "id": "pdmwBc22r7St3rs7",
          "name": "Slack account"
        }
      },
      "typeVersion": 2.3
    },
    {
      "id": "cd80d190-f7de-4931-8b06-62cbe4957a47",
      "name": "Calculer l'intention",
      "type": "n8n-nodes-base.code",
      "position": [
        176,
        1344
      ],
      "parameters": {
        "mode": "runOnceForEachItem",
        "jsCode": "let raw = $json.message?.content || $json.message || \"\";\n\n// Remove triple backticks (```json ... ```)\nraw = raw.replace(/```json|```/g, '').trim();\n\n// Fix smart quotes and other formatting problems\nraw = raw.replace(/[“”]/g, '\"').replace(/[‘’]/g, \"'\");\n\ntry {\n  const parsed = JSON.parse(raw);\n\n\n  return {\n    summary: parsed.summary || \"No summary provided\",\n    urgency: parsed.urgency || \"Unknown\",\n    category: parsed.category || \"Unknown\",\n    intent: parsed.intent || \"Unknown\",\n    messgae_id: $('Get many messages').item.json.id,\n    label_id: $(\"Get many labels\").all().find((item) => item.json.name === `AI Agent/${parsed.intent}`).json.id\n  };\n} catch (err) {\n  return {\n    summary: \"⚠️ Failed to parse GPT output\",\n    urgency: \"Unknown\",\n    category: \"Unknown\",\n    intent: \"Unknown\",\n    error: err.message,\n    original: raw\n  };\n}\n"
      },
      "typeVersion": 2
    },
    {
      "id": "a3acbae8-087a-47c5-9eb6-90a69ccedf8e",
      "name": "Ajouter une ligne dans la feuille1",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        1152,
        1248
      ],
      "parameters": {
        "columns": {
          "value": {
            "From": "={{ $('Get many messages').item.json.From }}",
            "Intent": "={{ $('Calculate Intent').item.json.intent }}",
            "Summary": "={{ $('Calculate Intent').item.json.summary }}",
            "Urgency": "={{ $('Calculate Intent').item.json.urgency }}",
            "Category": "={{ $('Calculate Intent').item.json.category }}",
            "TimeStamp": "={{ $now }}"
          },
          "schema": [
            {
              "id": "From",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "From",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Summary",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Summary",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Intent",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Intent",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Category",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Category",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "TimeStamp",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "TimeStamp",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Urgency",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Urgency",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
          ],
          "mappingMode": "defineBelow",
          "matchingColumns": [
            "id"
          ],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "append",
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": "gid=0",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs/edit#gid=0",
          "cachedResultName": "Sheet1"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs/edit?usp=drivesdk",
          "cachedResultName": "N8N - Emails"
        }
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "I429Zmc6KE4KsQWs",
          "name": "Google Sheets account"
        }
      },
      "typeVersion": 4.6
    },
    {
      "id": "ab2a0b67-a248-42ea-b18c-81b658aaf9fa",
      "name": "Ajouter une ligne dans la feuille2",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        896,
        1424
      ],
      "parameters": {
        "columns": {
          "value": {
            "From": "={{ $('Get many messages').item.json.From }}",
            "Intent": "={{ $('Calculate Intent').item.json.intent }}",
            "Summary": "={{ $('Calculate Intent').item.json.summary }}",
            "Urgency": "={{ $('Calculate Intent').item.json.urgency }}",
            "Category": "={{ $('Calculate Intent').item.json.category }}",
            "TimeStamp": "={{ $now }}"
          },
          "schema": [
            {
              "id": "From",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "From",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Summary",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "Summary",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Intent",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Intent",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Category",
              "type": "string",
              "display": true,
              "required": false,
              "displayName": "Category",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "TimeStamp",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "TimeStamp",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            },
            {
              "id": "Urgency",
              "type": "string",
              "display": true,
              "removed": false,
              "required": false,
              "displayName": "Urgency",
              "defaultMatch": false,
              "canBeUsedToMatch": true
            }
          ],
          "mappingMode": "defineBelow",
          "matchingColumns": [],
          "attemptToConvertTypes": false,
          "convertFieldsToString": false
        },
        "options": {},
        "operation": "append",
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": 215199590,
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs/edit#gid=215199590",
          "cachedResultName": "Sheet2"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs/edit?usp=drivesdk",
          "cachedResultName": "N8N - Emails"
        }
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "I429Zmc6KE4KsQWs",
          "name": "Google Sheets account"
        }
      },
      "typeVersion": 4.6
    },
    {
      "id": "c361b887-c8e0-4644-96df-ce6cf8b35ef2",
      "name": "Obtenir une/des ligne(s) de la feuille2",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
        -320,
        1680
      ],
      "parameters": {
        "options": {},
        "sheetName": {
          "__rl": true,
          "mode": "list",
          "value": 215199590,
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs/edit#gid=215199590",
          "cachedResultName": "Sheet2"
        },
        "documentId": {
          "__rl": true,
          "mode": "list",
          "value": "1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs",
          "cachedResultUrl": "https://docs.google.com/spreadsheets/d/1YYOaQw07tTObBbY0GyP3zULru6cs15MF7PPWby8pZXs/edit?usp=drivesdk",
          "cachedResultName": "N8N - Emails"
        }
      },
      "credentials": {
        "googleSheetsOAuth2Api": {
          "id": "I429Zmc6KE4KsQWs",
          "name": "Google Sheets account"
        }
      },
      "executeOnce": true,
      "typeVersion": 4.6,
      "alwaysOutputData": true
    },
    {
      "id": "a534c64b-b747-44b5-8f03-483c6408dd02",
      "name": "Filtrer l'horodatage",
      "type": "n8n-nodes-base.code",
      "position": [
        -48,
        1680
      ],
      "parameters": {
        "jsCode": "const HOURS = 0.5; // hours window\nconst now = new Date();\n\nreturn items.filter(item => {\n  const timestamp = item.json.TimeStamp || item.json.timestamp || \"\";\n  const urgency = (item.json.Urgency || item.json.urgency || \"\").toLowerCase();\n\n  if (!timestamp) return false;\n\n  const itemDate = new Date(timestamp);\n  const hoursDiff = Math.abs((now - itemDate) / 36e5); // 36e5 = 60*60*1000\n\n  console.log(hoursDiff)\n\n  return hoursDiff <= HOURS && (urgency === \"low\" || urgency === \"medium\");\n});"
      },
      "typeVersion": 2
    },
    {
      "id": "4d788dea-84fc-41e4-a7a7-880a58b68bbf",
      "name": "Préparation du résumé quotidien",
      "type": "n8n-nodes-base.code",
      "position": [
        240,
        1680
      ],
      "parameters": {
        "jsCode": "let text = ``;\n\nconst medium = [];\nconst low = [];\n\nitems.forEach(item => {\n  const urgency = (item.json.Urgency || \"\").toLowerCase();\n  const intent = (item.json.Intent || \"\").toLowerCase();\n  if (urgency === \"medium\") {\n    medium.push(item);\n  } else if (\n    urgency === \"low\" &&\n    intent !== \"Marketing\"\n  ) {\n    low.push(item);\n  }\n});\n\nif (medium.length === 0 && low.length === 0) {\n  text += \"_No important messages today._\";\n} else {\n  if (medium.length > 0) {\n    text += \"*Medium Urgency:*\\n\";\n    medium.forEach((item, index) => {\n      text += `*${index + 1}.* ${item.json.Summary || \"No summary\"}\\nFrom: ${item.json.From || \"Unknown\"}\\nUrgency: ${item.json.Urgency || \"Unknown\"}, Category: ${item.json.Category || \"Unknown\"}, Intent: ${item.json.Intent || \"N/A\"}\\n\\n`;\n    });\n  }\n  if (low.length > 0) {\n    text += \"*Low Urgency:*\\n\";\n    low.forEach((item, index) => {\n      text += `*${index + 1}.* ${item.json.Summary || \"No summary\"}\\nFrom: ${item.json.From || \"Unknown\"}, Intent: ${item.json.Intent || \"N/A\"}\\n\\n`;\n    });\n  }\n}\n\nreturn [{ json: { text } }];"
      },
      "typeVersion": 2
    },
    {
      "id": "6dddd9fa-fd59-4df0-9741-fea2382bb982",
      "name": "Attendre",
      "type": "n8n-nodes-base.wait",
      "position": [
        -560,
        1680
      ],
      "webhookId": "25c19479-3952-45f3-9d3b-4d141c81974d",
      "parameters": {
        "amount": 30
      },
      "typeVersion": 1.1
    },
    {
      "id": "7e0d1871-1844-4d85-b512-6cb3fec2a5c1",
      "name": "Note autocollante",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1520,
        1200
      ],
      "parameters": {
        "width": 640,
        "height": 736,
        "content": "✅ Steps to Use\n\nConnect Your Accounts: Add your Gmail, Slack, Google Sheets, and OpenAI credentials inside n8n.\n\nCreate Gmail Labels (Required): Go to your Gmail settings and create labels matching the following format:\nAI Agent/To Respond, AI Agent/Awaiting Reply, AI Agent/Notification, AI Agent/Marketing, etc.\nThese are used by the workflow to auto-tag emails based on intent.\n\nCreate a Google Sheet with 2 Tabs\n• Name the sheet something like “N8N - Emails”.\n• Add two sheets/tabs inside:\n• Sheet1 → stores all processed emails\n• Sheet2 → stores only the latest batch for digest view\n• In both sheets, add these columns (first row): From | Summary | Intent | Category | TimeStamp | Urgency\n\nImport the Workflow: Upload or paste the .json file into your n8n instance. Make sure each node is linked to your active credentials.\n\nConfigure Slack Channel: In the Slack node, select the channel where you want urgent alerts and digest summaries to be posted.\n\nAdjust Schedule (Optional): Default: runs every hour. You can tweak this to suit your preference (e.g., every 30 min or 2 hours).\n\nRun a Test: Execute manually once to check:\n• Emails are getting processed\n• Labels are added correctly in Gmail\n• Slack notifications are triggered\n• Data is logged in Google Sheets\n\nTurn It On\n• Once everything looks good, activate the workflow.\n• Your inbox will now be triaged in real-time — sorted, labeled, summarized.\n"
      },
      "typeVersion": 1
    }
  ],
  "active": true,
  "pinData": {},
  "settings": {},
  "versionId": "0ff6e2d1-0134-4838-99aa-ce3ff6044d1a",
  "connections": {
    "e24a7261-6f06-4c2e-949b-37f3b4b78347": {
      "main": [
        [
          {
            "node": "892e956a-c199-42fa-a20c-d7302f0e515b",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "bd4eb9b3-93a1-4a89-8926-892b75cda489",
            "type": "main",
            "index": 0
          }
        ]
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}
Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Avancé - Gestion des tickets, Résumé IA

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

Informations sur le workflow
Niveau de difficulté
Avancé
Nombre de nœuds16
Catégorie2
Types de nœuds8
Description de la difficulté

Adapté aux utilisateurs avancés, avec des workflows complexes contenant 16+ nœuds

Auteur
Siddhant

Siddhant

@siddhant

Building AI Security Engineer

Liens externes
Voir sur n8n.io

Partager ce workflow

Catégories

Catégories: 34