Plugin de réponses automatiques IA pour les médias sociaux (Instagram, Facebook et WhatsApp)

Intermédiaire

Ceci est unSupport Chatbot, AI Chatbotworkflow d'automatisation du domainecontenant 12 nœuds.Utilise principalement des nœuds comme Code, Switch, Webhook, WhatsApp, HttpRequest. Système de réponse automatique aux messages des médias sociaux par IA basé sur Llama 3.2 (Instagram, Facebook, WhatsApp)

Prérequis
  • Point de terminaison HTTP Webhook (généré automatiquement par n8n)
  • Peut nécessiter les informations d'identification d'authentification de l'API cible
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
  "id": "CiNwrwKWPu3H2Je8",
  "meta": {
    "instanceId": "dd69efaf8212c74ad206700d104739d3329588a6f3f8381a46a481f34c9cc281"
  },
  "name": "AI Social Media Auto-Responder Add-on (Instagram, Facebook & WhatsApp)",
  "tags": [],
  "nodes": [
    {
      "id": "a6f84e67-3376-41fe-9f84-79c20b9abd5e",
      "name": "WhatsApp Trigger",
      "type": "n8n-nodes-base.whatsAppTrigger",
      "position": [
        0,
        0
      ],
      "webhookId": "0d34f8e7-7cae-4aac-8b56-c1ea698bde5e",
      "parameters": {
        "options": {},
        "updates": [
          "messages"
        ]
      },
      "credentials": {
        "whatsAppTriggerApi": {
          "id": "jt1wbDtaEmlHpPFc",
          "name": "WhatsApp -test"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "03c454b3-c54a-4137-8f0b-70e77f04eb6a",
      "name": "Instagram Déclencheur Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        0,
        200
      ],
      "webhookId": "1366ec6d-04d2-4019-93d6-c3578fa106ba",
      "parameters": {
        "path": "1366ec6d-04d2-4019-93d6-c3578fa106ba",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "e7f9f0b3-62a1-4efb-b29f-a80a59e57781",
      "name": "Facebook Déclencheur Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        0,
        400
      ],
      "webhookId": "ead9ab3d-3c85-45bd-800c-85661b2d4c48",
      "parameters": {
        "path": "ead9ab3d-3c85-45bd-800c-85661b2d4c48",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "3f48de85-02f1-4227-b913-ef5fa501a9ff",
      "name": "Message Processor",
      "type": "n8n-nodes-base.code",
      "position": [
        220,
        200
      ],
      "parameters": {
        "jsCode": "const inputData = $input.first().json;\n\n// WhatsApp Message Processing - Based on your actual data structure\nif (inputData.messaging_product === 'whatsapp' && inputData.messages && inputData.messages[0]) {\n  return {\n    platform: 'whatsapp',\n    senderId: inputData.contacts[0].wa_id,\n    senderName: inputData.contacts[0].profile.name || 'User',\n    message: inputData.messages[0].text.body,\n    messageId: inputData.messages[0].id,\n    timestamp: inputData.messages[0].timestamp\n  };\n}\n\n// Instagram DM Processing\nif (inputData.object === 'instagram' && inputData.entry && inputData.entry[0]) {\n  const entry = inputData.entry[0];\n  const messaging = entry.messaging ? entry.messaging[0] : null;\n  \n  if (messaging) {\n    return {\n      platform: 'instagram',\n      senderId: messaging.sender.id,\n      senderName: 'Instagram User',\n      message: messaging.message.text,\n      messageId: messaging.message.mid,\n      timestamp: messaging.timestamp || Date.now()\n    };\n  }\n}\n\n// Facebook Messenger Processing\nif (inputData.object === 'page' && inputData.entry && inputData.entry[0]) {\n  const entry = inputData.entry[0];\n  const messaging = entry.messaging ? entry.messaging[0] : null;\n  \n  if (messaging) {\n    return {\n      platform: 'facebook',\n      senderId: messaging.sender.id,\n      senderName: 'Facebook User',\n      message: messaging.message.text,\n      messageId: messaging.message.mid,\n      timestamp: messaging.timestamp\n    };\n  }\n}\n\n// Default WhatsApp fallback based on your current data\nreturn {\n  platform: 'whatsapp',\n  senderId: inputData.contacts ? inputData.contacts[0].wa_id : 'unknown',\n  senderName: inputData.contacts ? (inputData.contacts[0].profile.name || 'User') : 'Unknown User',\n  message: inputData.messages ? inputData.messages[0].text.body : 'Hello',\n  messageId: inputData.messages ? inputData.messages[0].id : 'unknown',\n  timestamp: inputData.messages ? inputData.messages[0].timestamp : Date.now()\n};"
      },
      "typeVersion": 2
    },
    {
      "id": "f7cbdab7-7712-4dbd-a384-2e93cec174ce",
      "name": "AI Travel Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "position": [
        440,
        200
      ],
      "parameters": {
        "text": "={{ $json.message }}",
        "options": {
          "systemMessage": "=You are {{ assistant\\_name }}, a professional, friendly, and smart virtual assistant for {{ business\\_name }}.\nYour role is to handle conversations across WhatsApp, Instagram DMs, and Facebook Messenger with clarity, relevance, and an engaging tone.\n\nYou can assist with:\n\n* Answering any type of message (questions, feedback, greetings, etc.)\n* Offering help, recommendations, or information based on user intent\n* Generating leads and qualifying users for follow-up\n* Providing support, updates, or guidance on services/products\n* Driving user engagement with helpful and human-like interactions\n\n---\n\n**Current Platform:** `{{ $json.platform }}`\n**User:** `{{ $json.senderName }}`\n\nAdapt your tone and message style to the platform:\n\n* **WhatsApp** → Friendly and professional\n* **Instagram** → Trendy, casual, and emoji-friendly 😄\n* **Facebook** → Warm and informative\n\nStart new conversations with a personalized greeting using their name when available.\n\n**Example Greetings:**\n\n* WhatsApp: `\"Hi {{ $json.senderName }}! 👋 I'm {{ assistant_name }} from {{ business_name }}. How can I assist you today?\"`\n* Instagram: `\"Hey {{ $json.senderName }}! 💬 I’m {{ assistant_name }} from {{ business_name }} — ready to help or chat! 😊\"`\n* Facebook: `\"Hello {{ $json.senderName }}! 👋 Welcome to {{ business_name }}. I'm {{ assistant_name }} — here to assist you with anything you need!\"`\n"
        },
        "promptType": "define"
      },
      "typeVersion": 1.9
    },
    {
      "id": "138d5a96-77df-4090-9638-f97fefb86077",
      "name": "Platform Mémoire",
      "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
      "position": [
        588,
        420
      ],
      "parameters": {
        "sessionKey": "={{ $json.platform }}_{{ $json.senderId }}",
        "sessionIdType": "customKey",
        "contextWindowLength": 150
      },
      "typeVersion": 1.3
    },
    {
      "id": "2511ccf9-d304-4bf5-87c5-a9df08d349fd",
      "name": "Ollama Chat Model",
      "type": "@n8n/n8n-nodes-langchain.lmChatOllama",
      "position": [
        400,
        420
      ],
      "parameters": {
        "model": "llama3.2-16000:latest",
        "options": {}
      },
      "credentials": {
        "ollamaApi": {
          "id": "7td3WzXCW2wNhraP",
          "name": "Ollama - test"
        }
      },
      "typeVersion": 1
    },
    {
      "id": "2768f9da-efd0-4b4a-9363-efca330bc365",
      "name": "Response Router",
      "type": "n8n-nodes-base.switch",
      "position": [
        816,
        200
      ],
      "parameters": {
        "rules": {
          "values": [
            {
              "conditions": {
                "options": {
                  "version": 1,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "df1409ea-c9f3-49db-8211-09ebc3d6a4dc",
                    "operator": {
                      "type": "string",
                      "operation": "equals",
                      "rightType": "any"
                    },
                    "leftValue": "={{ $('Message Processor').item.json.platform }}",
                    "rightValue": "whatsapp"
                  }
                ]
              }
            },
            {
              "conditions": {
                "options": {
                  "version": 1,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "3abbb56f-b057-4fee-acbd-b668e8a82f7d",
                    "operator": {
                      "type": "string",
                      "operation": "equals",
                      "rightType": "any"
                    },
                    "leftValue": "={{ $('Message Processor').item.json.platform }}",
                    "rightValue": "instagram"
                  }
                ]
              }
            },
            {
              "conditions": {
                "options": {
                  "version": 1,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "fbbe45de-f30a-4fc1-8c97-36c13c4a55fa",
                    "operator": {
                      "type": "string",
                      "operation": "equals",
                      "rightType": "any"
                    },
                    "leftValue": "={{ $('Message Processor').item.json.platform }}",
                    "rightValue": "facebook"
                  }
                ]
              }
            }
          ]
        },
        "options": {}
      },
      "typeVersion": 3
    },
    {
      "id": "662582af-b7f0-4019-9aee-acb4d07d8f1e",
      "name": "Instagram Sender",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1036,
        200
      ],
      "parameters": {
        "url": "=https://graph.facebook.com/v18.0/{{ $('Message Processor').item.json.senderId }}/messages",
        "options": {},
        "sendBody": true,
        "sendHeaders": true,
        "authentication": "genericCredentialType",
        "bodyParameters": {
          "parameters": [
            {}
          ]
        },
        "genericAuthType": "httpHeaderAuth",
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            },
            {
              "name": "Authorization",
              "value": "Bearer YOUR_INSTAGRAM_ACCESS_TOKEN"
            }
          ]
        }
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "KCqBydsOZHvzNKAI",
          "name": "Header Auth account"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "ed99f2fc-74b7-441b-9811-b106203dd117",
      "name": "Facebook Sender",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        1036,
        400
      ],
      "parameters": {
        "url": "https://graph.facebook.com/v18.0/me/messages",
        "options": {},
        "sendBody": true,
        "sendHeaders": true,
        "authentication": "genericCredentialType",
        "bodyParameters": {
          "parameters": [
            {}
          ]
        },
        "genericAuthType": "httpHeaderAuth",
        "headerParameters": {
          "parameters": [
            {
              "name": "Content-Type",
              "value": "application/json"
            },
            {
              "name": "Authorization",
              "value": "Bearer YOUR_FACEBOOK_ACCESS_TOKEN"
            }
          ]
        }
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "KCqBydsOZHvzNKAI",
          "name": "Header Auth account"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "c2225425-78df-44da-a5b4-4113dfcfba8c",
      "name": "Send message",
      "type": "n8n-nodes-base.whatsApp",
      "position": [
        1036,
        0
      ],
      "webhookId": "20a10490-a88a-4f19-b262-3e3055884ac5",
      "parameters": {
        "textBody": "={{ $json.output }}",
        "operation": "send",
        "phoneNumberId": "=550325331503475",
        "additionalFields": {},
        "recipientPhoneNumber": "={{ $('Message Processor').item.json.senderId }}"
      },
      "credentials": {
        "whatsAppApi": {
          "id": "b0PxTDPdWzznWnfG",
          "name": "WhatsApp-test "
        }
      },
      "typeVersion": 1
    },
    {
      "id": "fad91265-1b34-4e8a-b6e9-303a7bb9b154",
      "name": "Note adhésive",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        160,
        -220
      ],
      "parameters": {
        "width": 780,
        "height": 280,
        "content": "## Purpose:\nEnable your AI assistant to automatically respond to Instagram DMs, Facebook messages, and WhatsApp chats using Meta’s APIs—ideal for customer support, lead generation, and smart engagement at scale.\n\n## Requirements:\n\n1. Access to Meta’s Instagram Graph API, Facebook Messenger API, and WhatsApp Business Cloud API\n2. Approved Meta Developer App\n3. Webhook setup and persistent token management for real-time messaging"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "03c4ca8e-da13-4c0c-84e1-8762522da61d",
  "connections": {
    "c2225425-78df-44da-a5b4-4113dfcfba8c": {
      "main": [
        []
      ]
    },
    "f7cbdab7-7712-4dbd-a384-2e93cec174ce": {
      "main": [
        [
          {
            "node": "2768f9da-efd0-4b4a-9363-efca330bc365",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "ed99f2fc-74b7-441b-9811-b106203dd117": {
      "main": [
        []
      ]
    },
    "Platform Memory": {
      "ai_memory": [
        [
          {
            "node": "f7cbdab7-7712-4dbd-a384-2e93cec174ce",
            "type": "ai_memory",
            "index": 0
          }
        ]
      ]
    },
    "2768f9da-efd0-4b4a-9363-efca330bc365": {
      "main": [
        [
          {
            "node": "c2225425-78df-44da-a5b4-4113dfcfba8c",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "662582af-b7f0-4019-9aee-acb4d07d8f1e",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "ed99f2fc-74b7-441b-9811-b106203dd117",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Facebook Webhook": {
      "main": [
        [
          {
            "node": "3f48de85-02f1-4227-b913-ef5fa501a9ff",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "662582af-b7f0-4019-9aee-acb4d07d8f1e": {
      "main": [
        []
      ]
    },
    "a6f84e67-3376-41fe-9f84-79c20b9abd5e": {
      "main": [
        [
          {
            "node": "3f48de85-02f1-4227-b913-ef5fa501a9ff",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Instagram Webhook": {
      "main": [
        [
          {
            "node": "3f48de85-02f1-4227-b913-ef5fa501a9ff",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "3f48de85-02f1-4227-b913-ef5fa501a9ff": {
      "main": [
        [
          {
            "node": "f7cbdab7-7712-4dbd-a384-2e93cec174ce",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "2511ccf9-d304-4bf5-87c5-a9df08d349fd": {
      "ai_languageModel": [
        [
          {
            "node": "f7cbdab7-7712-4dbd-a384-2e93cec174ce",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    }
  }
}
Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Intermédiaire - Chatbot de support, Chatbot IA

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

Informations sur le workflow
Niveau de difficulté
Intermédiaire
Nombre de nœuds12
Catégorie2
Types de nœuds10
Description de la difficulté

Adapté aux utilisateurs expérimentés, avec des workflows de complexité moyenne contenant 6-15 nœuds

Auteur
Oneclick AI Squad

Oneclick AI Squad

@oneclick-ai

The AI Squad Initiative is a pioneering effort to build, automate and scale AI-powered workflows using n8n.io. Our mission is to help individuals and businesses integrate AI agents seamlessly into their daily operations from automating tasks and enhancing productivity to creating innovative, intelligent solutions. We design modular, reusable AI workflow templates that empower creators, developers and teams to supercharge their automation with minimal effort and maximum impact.

Liens externes
Voir sur n8n.io

Partager ce workflow

Catégories

Catégories: 34