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Assistant de prise de rendez-vous par voix

Avancé

Ceci est unSupport Chatbot, AI Chatbotworkflow d'automatisation du domainecontenant 18 nœuds.Utilise principalement des nœuds comme Set, Switch, Webhook, HttpRequest, RespondToWebhook. Rendez-vous vocaux avec VAPI et Cal.com

Prérequis
  • •Point de terminaison HTTP Webhook (généré automatiquement par n8n)
  • •Peut nécessiter les informations d'identification d'authentification de l'API cible

Nœuds utilisés (18)

Set
Switch
Webhook
StickyNote
HttpRequest
RespondToWebhook

Catégorie

Chatbot de support
Chatbot IA
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
React Flow
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
  "id": "uPrkBTcWYNleMzSM",
  "meta": {
    "instanceId": "41a93cc6f329d5755684ac69c9a86d5c75d7dc780eea0b60d82055e6149e455f",
    "templateCredsSetupCompleted": true
  },
  "name": "Appointment Booking Voice Agent",
  "tags": [],
  "nodes": [
    {
      "id": "6adc4f2f-867e-49dd-9179-cf55f0a3f56d",
      "name": "Webhook",
      "type": "n8n-nodes-base.webhook",
      "disabled": true,
      "position": [
        -1408,
        96
      ],
      "webhookId": "308f0eec-8459-4e6c-bf25-5cd9b2c31ad6",
      "parameters": {
        "path": "308f0eec-8459-4e6c-bf25-5cd9b2c31ad6",
        "options": {},
        "httpMethod": "POST",
        "responseMode": "responseNode"
      },
      "typeVersion": 2
    },
    {
      "id": "322ff7ac-9c2c-49e9-a429-ab91d9b9f2bb",
      "name": "Switch",
      "type": "n8n-nodes-base.switch",
      "position": [
        -592,
        96
      ],
      "parameters": {
        "rules": {
          "values": [
            {
              "outputKey": "Check Availability",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "813e4843-4769-4ed8-89d4-4a3969913d51",
                    "operator": {
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $('Webhook').item.json.body.message.toolCalls[0].function.name }}",
                    "rightValue": "check-availability"
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "Book Appointment",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "ecb56d1d-336f-4504-b69b-ad635d1a6b24",
                    "operator": {
                      "name": "filter.operator.equals",
                      "type": "string",
                      "operation": "equals"
                    },
                    "leftValue": "={{ $('Webhook').item.json.body.message.toolWithToolCallList[0].function.name }}",
                    "rightValue": "book-appointment"
                  }
                ]
              },
              "renameOutput": true
            }
          ]
        },
        "options": {}
      },
      "typeVersion": 3.2
    },
    {
      "id": "ee168a09-1bb7-4080-b96e-8b20fc24b86c",
      "name": "Définir Variables",
      "type": "n8n-nodes-base.set",
      "position": [
        -1184,
        96
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "d9554d41-2307-4f97-967b-ca8b72c181bb",
              "name": "username",
              "type": "string",
              "value": "nabin-bhandari11"
            },
            {
              "id": "c6a7eb17-72bc-419a-a96b-232c3b00b3b8",
              "name": "eventTypeSlug",
              "type": "string",
              "value": "30 min"
            },
            {
              "id": "d1af9905-60e7-4f64-a235-867222d088c7",
              "name": "eventTypeId",
              "type": "string",
              "value": "2964463"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "bfbdc15f-2718-410c-8a48-90c861c5836f",
      "name": "Vérifier Disponibilité",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        0,
        -16
      ],
      "parameters": {
        "url": "https://api.cal.com/v2/slots",
        "options": {},
        "sendQuery": true,
        "sendHeaders": true,
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth",
        "queryParameters": {
          "parameters": [
            {
              "name": "start",
              "value": "={{ $json[' start'] }}"
            },
            {
              "name": "end",
              "value": "={{ $json[' end'] }}"
            },
            {
              "name": "eventTypeId",
              "value": "={{ $('Set Variables').item.json.eventTypeId }}"
            }
          ]
        },
        "headerParameters": {
          "parameters": [
            {
              "name": "cal-api-version",
              "value": "2024-09-04"
            }
          ]
        }
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "9eUYG3fajx2PVQgB",
          "name": "Header Auth account"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "0b1e3986-7b05-4ca4-aa10-976a7b0ba64c",
      "name": "Réserver Rendez-vous",
      "type": "n8n-nodes-base.httpRequest",
      "position": [
        -112,
        240
      ],
      "parameters": {
        "url": "https://api.cal.com/v2/bookings",
        "method": "POST",
        "options": {},
        "jsonBody": "={\n  \"attendee\": {\n    \"language\": \"en\",\n    \"name\": \"{{ $json.body.message.toolCalls[0].function.arguments.Name }}\",\n    \"timeZone\": \"{{ $json.body.message.toolCalls[0].function.arguments.callerTimeZone }}\",\n    \"email\": \"{{ $json.body.message.toolCalls[0].function.arguments.Email }}\"\n  },\n  \"start\": \"{{ $json.body.message.toolCallList[0].function.arguments.requestedappointmentdate }}\",\n  \"eventTypeId\": {{ $('Set Variables').item.json.eventTypeId }}\n}",
        "sendBody": true,
        "sendHeaders": true,
        "specifyBody": "json",
        "authentication": "genericCredentialType",
        "genericAuthType": "httpHeaderAuth",
        "headerParameters": {
          "parameters": [
            {
              "name": "cal-api-version",
              "value": "2024-08-13"
            }
          ]
        }
      },
      "credentials": {
        "httpHeaderAuth": {
          "id": "9eUYG3fajx2PVQgB",
          "name": "Header Auth account"
        }
      },
      "typeVersion": 4.2
    },
    {
      "id": "8728b814-432a-498f-8077-2f2f806143d7",
      "name": "Réservation Réussie",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        160,
        240
      ],
      "parameters": {
        "options": {},
        "respondWith": "json",
        "responseBody": "={\n  \"results\": [\n    {\n      \"toolCallId\": \"{{ $('Webhook').item.json.body.message.toolCallList[0].id }}\",\n      \"result\": \"Booking Successful\"\n    }\n  ]\n}\n"
      },
      "typeVersion": 1.4
    },
    {
      "id": "7dced770-52a8-4f81-a0c8-83b1454fa475",
      "name": "Disponibilité Vérifiée",
      "type": "n8n-nodes-base.respondToWebhook",
      "position": [
        224,
        -16
      ],
      "parameters": {
        "options": {},
        "respondWith": "json",
        "responseBody": "={\n  \"results\": [\n    {\n      \"toolCallId\": \"{{ $('Webhook').item.json.body.message.toolCallList[0].id }}\",\n      \"result\": \"{{ $json.data }}\"\n    }\n  ]\n}\n"
      },
      "typeVersion": 1.4
    },
    {
      "id": "d131814d-35ef-459b-8ba9-99ffe67539dd",
      "name": "Préparer Champs Payload",
      "type": "n8n-nodes-base.set",
      "position": [
        -928,
        96
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "9a6f391b-9dc9-4642-accf-be687dceb56e",
              "name": "body",
              "type": "object",
              "value": "={{ $('Webhook').item.json.body }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "30b16423-9253-4fa8-b20c-3ffd86ae1c95",
      "name": "Extraire Heure Début & Fin",
      "type": "n8n-nodes-base.set",
      "position": [
        -224,
        -16
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "872ef0bf-8111-44e5-8c8d-fbaa0c982519",
              "name": " start",
              "type": "string",
              "value": "={{ $('Webhook').item.json.body.message.toolCalls[0].function.arguments.requestedappointment }}"
            },
            {
              "id": "57e9ef02-8748-4ab9-9dc3-39ee2f8c08d5",
              "name": " end",
              "type": "string",
              "value": "={{ $('Webhook').item.json.body.message.toolCalls[0].function.arguments.requestedappointment.toDateTime().plus(1, 'days') }}"
            }
          ]
        }
      },
      "typeVersion": 3.4
    },
    {
      "id": "14dc0f51-6ac4-4058-8618-f8d7915bfc5d",
      "name": "Note Adhésive",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1488,
        -32
      ],
      "parameters": {
        "height": 336,
        "content": "Entry point from VAPI. This webhook receives user intent and entities from the voice agent in a structured format (e.g. action = \"book\" or \"check\")."
      },
      "typeVersion": 1
    },
    {
      "id": "917a9fd1-a235-44c9-b810-c1efbae640a7",
      "name": "Note Adhésive1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1232,
        -16
      ],
      "parameters": {
        "color": 4,
        "height": 320,
        "content": "Extracts variables like eventtypeid, eventtypeslug and username."
      },
      "typeVersion": 1
    },
    {
      "id": "8a4ef30e-6572-4746-942e-5ceaf95a91e7",
      "name": "Note Adhésive2",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -960,
        -16
      ],
      "parameters": {
        "color": 2,
        "height": 320,
        "content": "Extracts the body from the webhook"
      },
      "typeVersion": 1
    },
    {
      "id": "e0f0ebd4-4a21-4d54-8cb8-fd076f1a082e",
      "name": "Note Adhésive3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -672,
        -112
      ],
      "parameters": {
        "color": 5,
        "height": 416,
        "content": "Routes the voice intent:\n\nIf the user said \"Check availability\", go to the check flow.\n\nIf the user said \"Book appointment\", go to the booking flow."
      },
      "typeVersion": 1
    },
    {
      "id": "93c9caf4-e617-4d3e-9cb5-3a6973a84d60",
      "name": "Note Adhésive4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -304,
        -160
      ],
      "parameters": {
        "height": 304,
        "content": "Parses and formats spoken date/time info from the voice assistant to match Cal.com API's time range requirements."
      },
      "typeVersion": 1
    },
    {
      "id": "35d3230c-09ad-4176-9bef-24b4825dfa47",
      "name": "Note Adhésive5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -64,
        -160
      ],
      "parameters": {
        "color": 7,
        "height": 304,
        "content": "Sends a GET request to Cal.com to fetch available time slots for the specified date range from the voice input."
      },
      "typeVersion": 1
    },
    {
      "id": "d212d1a3-3471-4557-a96a-50dd311089ba",
      "name": "Note Adhésive6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        192,
        -160
      ],
      "parameters": {
        "color": 3,
        "height": 320,
        "content": "Returns a voice-ready response to VAPI (e.g. \"There’s availability at 3 PM and 4 PM. Would you like to book?\")."
      },
      "typeVersion": 1
    },
    {
      "id": "59935070-d52a-4120-bd60-0f694eb538fe",
      "name": "Note Adhésive7",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -176,
        144
      ],
      "parameters": {
        "color": 4,
        "height": 272,
        "content": "Sends a POST request to Cal.com to book the appointment using parsed info from the voice conversation."
      },
      "typeVersion": 1
    },
    {
      "id": "a4182a3e-4501-405c-9088-95a1b9dd8d81",
      "name": "Note Adhésive8",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        80,
        160
      ],
      "parameters": {
        "color": 6,
        "width": 272,
        "height": 240,
        "content": "Returns a spoken confirmation via VAPI (e.g. \"Your appointment is confirmed for 3 PM on Tuesday\")"
      },
      "typeVersion": 1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "e483040f-c8c3-4cab-ae02-7008cf6a993c",
  "connections": {
    "322ff7ac-9c2c-49e9-a429-ab91d9b9f2bb": {
      "main": [
        [
          {
            "node": "30b16423-9253-4fa8-b20c-3ffd86ae1c95",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "0b1e3986-7b05-4ca4-aa10-976a7b0ba64c",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "6adc4f2f-867e-49dd-9179-cf55f0a3f56d": {
      "main": [
        [
          {
            "node": "ee168a09-1bb7-4080-b96e-8b20fc24b86c",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "ee168a09-1bb7-4080-b96e-8b20fc24b86c": {
      "main": [
        [
          {
            "node": "d131814d-35ef-459b-8ba9-99ffe67539dd",
            "type": "main",
            "index": 0
          }
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      ]
    },
    "0b1e3986-7b05-4ca4-aa10-976a7b0ba64c": {
      "main": [
        [
          {
            "node": "8728b814-432a-498f-8077-2f2f806143d7",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "bfbdc15f-2718-410c-8a48-90c861c5836f": {
      "main": [
        [
          {
            "node": "7dced770-52a8-4f81-a0c8-83b1454fa475",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "d131814d-35ef-459b-8ba9-99ffe67539dd": {
      "main": [
        [
          {
            "node": "322ff7ac-9c2c-49e9-a429-ab91d9b9f2bb",
            "type": "main",
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    "30b16423-9253-4fa8-b20c-3ffd86ae1c95": {
      "main": [
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    }
  }
}
Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Avancé - Chatbot de support, Chatbot IA

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

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Informations sur le workflow
Niveau de difficulté
Avancé
Nombre de nœuds18
Catégorie2
Types de nœuds6
Description de la difficulté

Adapté aux utilisateurs avancés, avec des workflows complexes contenant 16+ nœuds

Auteur
Nabin Bhandari

Nabin Bhandari

@knabinbhandari
Liens externes
Voir sur n8n.io →

Partager ce workflow

Catégories

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1540
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Résumé IA
516
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419
Chatbot IA
251
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Divers
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Autres
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Opérations IT
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Extraction de documents
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RAG IA
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Blocs de construction
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Réseaux sociaux
137
Génération de leads
125
Productivité personnelle
117
DevOps
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Ressources Humaines
101
Support
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Nurturing de leads
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CRM
82
Finance
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Produit
77
Chatbot de support
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Design
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Gestion des tickets
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Opérations de sécurité
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Traitement des factures
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Trading crypto
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Gestion de fichiers
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Gestion de projet
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Wiki interne
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Catégories: 34