## Uniquement pour les utilisateurs auto-hébergés de N8N :

Avancé

Ceci est unContent Creation, Multimodal AIworkflow d'automatisation du domainecontenant 24 nœuds.Utilise principalement des nœuds comme Code, Gmail, Merge, Zendesk, GoogleSheets. Automatisation des réponses de support Zendesk avec GPT-4o-mini, Google Sheets et Gmail

Prérequis
  • Compte Google et informations d'identification Gmail API
  • Informations d'identification Google Sheets API
  • Clé API OpenAI
Aperçu du workflow
Visualisation des connexions entre les nœuds, avec support du zoom et du déplacement
Exporter le workflow
Copiez la configuration JSON suivante dans n8n pour importer et utiliser ce workflow
{
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    "templateCredsSetupCompleted": true
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  "name": "Auto-Reply for Common Issues",
  "tags": [],
  "nodes": [
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      "name": "Azure OpenAI Chat Model",
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      "parameters": {},
      "typeVersion": 1
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      "parameters": {
        "content": ""
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      "parameters": {
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    {
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      "name": "Note adhésive10",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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      "parameters": {
        "content": ""
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      "typeVersion": 1
    },
    {
      "id": "ff5eb39c-1723-4848-a5f2-a282fe4eca61",
      "name": "Démarrage test",
      "type": "n8n-nodes-base.manualTrigger",
      "position": [
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      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "f46c4e96-a867-4cf4-b6ad-1d1614bd751a",
      "name": "Récupérer les tickets Zendesk",
      "type": "n8n-nodes-base.zendesk",
      "position": [
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      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "d8c77905-afb5-4e4b-8a26-8ac86c916b47",
      "name": "Sélectionner le ticket le plus récent",
      "type": "n8n-nodes-base.code",
      "position": [
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        80
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "c6968872-def1-4fe7-8ae9-e12021ee0856",
      "name": "Charger la liste FAQ",
      "type": "n8n-nodes-base.googleSheets",
      "position": [
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        368
      ],
      "parameters": {},
      "typeVersion": 4.6
    },
    {
      "id": "f614b225-1bf6-4083-9616-31c1c79ebde7",
      "name": "Fusionner ticket & FAQs",
      "type": "n8n-nodes-base.merge",
      "position": [
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      ],
      "parameters": {},
      "typeVersion": 3.2
    },
    {
      "id": "8cf61891-1a33-4c6d-a7de-cc17f439ac12",
      "name": "Préparer les données pour IA",
      "type": "n8n-nodes-base.code",
      "position": [
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      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "cb088ef8-a35a-4f4a-aedb-194c6a8fac2f",
      "name": "Note adhésive11",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
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      "parameters": {
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      "typeVersion": 1
    },
    {
      "id": "e0d53a95-4a97-4212-8b18-0f8ee53549f0",
      "name": "Générer réponse de support",
      "type": "@n8n/n8n-nodes-langchain.chainLlm",
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      "parameters": {},
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    },
    {
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      "name": "Récupérer l'email du demandeur",
      "type": "n8n-nodes-base.zendesk",
      "position": [
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      ],
      "parameters": {},
      "typeVersion": 1
    },
    {
      "id": "1c0a0c80-4012-40f1-9d21-4b9281470555",
      "name": "Fusionner réponse & infos utilisateur",
      "type": "n8n-nodes-base.merge",
      "position": [
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        96
      ],
      "parameters": {},
      "typeVersion": 3.2
    },
    {
      "id": "a9c2d8a1-7bec-4c1b-b1f5-68019cb9e605",
      "name": "Formater l'email pour Gmail",
      "type": "n8n-nodes-base.code",
      "position": [
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        96
      ],
      "parameters": {},
      "typeVersion": 2
    },
    {
      "id": "652fe821-13e6-4246-a4c1-5c3132a84371",
      "name": "Envoyer réponse automatique",
      "type": "n8n-nodes-base.gmail",
      "position": [
        1184,
        96
      ],
      "webhookId": "0c82c299-6938-42ed-bda6-5007d79af34f",
      "parameters": {},
      "typeVersion": 2.1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "executionOrder": "v1"
  },
  "versionId": "67032823-3003-4298-afd4-60ca6d3f205b",
  "connections": {
    "ff5eb39c-1723-4848-a5f2-a282fe4eca61": {
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    "71026cd4-3934-4d46-8973-6957efcd7b3b": {
      "ai_languageModel": [
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            "type": "ai_languageModel",
            "index": 0
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    "1c0a0c80-4012-40f1-9d21-4b9281470555": {
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  }
}
Foire aux questions

Comment utiliser ce workflow ?

Copiez le code de configuration JSON ci-dessus, créez un nouveau workflow dans votre instance n8n et sélectionnez "Importer depuis le JSON", collez la configuration et modifiez les paramètres d'authentification selon vos besoins.

Dans quelles scénarios ce workflow est-il adapté ?

Avancé - Création de contenu, IA Multimodale

Est-ce payant ?

Ce workflow est entièrement gratuit et peut être utilisé directement. Veuillez noter que les services tiers utilisés dans le workflow (comme l'API OpenAI) peuvent nécessiter un paiement de votre part.

Informations sur le workflow
Niveau de difficulté
Avancé
Nombre de nœuds24
Catégorie2
Types de nœuds9
Description de la difficulté

Adapté aux utilisateurs avancés, avec des workflows complexes contenant 16+ nœuds

Auteur
Rahul Joshi

Rahul Joshi

@rahul08

Rahul Joshi is a seasoned technology leader specializing in the n8n automation tool and AI-driven workflow automation. With deep expertise in building open-source workflow automation and self-hosted automation platforms, he helps organizations eliminate manual processes through intelligent n8n ai agent automation solutions.

Liens externes
Voir sur n8n.io

Partager ce workflow

Catégories

Catégories: 34